Relaxing resort.

We found the resort very clean, well landscaped and welcoming. Food offered was varied and different themes dictated the menu each day. Rooms were well organized and clean. Housekeeping staff was excellent and aimed to please. We booked the Royal Golden package and found this was unnecessary. Alcohol choices were the same for all guests and there were “premium” brands available at an extra cost. The only advantage to our upgrade was bathrobe, slippers, room service and access to a lounge whi [... read more]ch actually seated only four people and was simply part of the office used by the Transat representative and a hotel liaison. Evening entertainment resembled most other Dominican resorts except the one evening the Acrobatics act was excellent. Although the resort was not crowded, we still found it necessary to towel our beach chairs early in the morning to ensure a shaded location. This was probably the most disappointing aspect of our two weeks. Despite the signs posted on the palapa, we found it necessary to save a spot and staff did not enforce the “no saving” of chairs. Disappointing. Also the beach was heavily used by guests of the sister resort, the Bouginville, although we were told we could not use their beach. Again, simple enforcement of rules would eleviate problems. Regarding the specialty restaurants, nothing special and the Asian was, by far, the most disappointing. Not an Asian menu and extremely slow service combined with incorrect orders made it a memorable evening. We would return booking the regular package and possibly 10 days rather than 14.

Awesome resort

2nd time to this resort in less than a year ... Service was great. Always could find something to eat in the buffet. A la carte are excellent. If you can speak and understand Spanish it is to your advantage as some of the staff don't speak French or English.

Outstanding Resort

We were quite happy with our stay at the Luxury Bahia Principe Bougainville. We had originally purchased the trip for the family resort Grand Bahia Principe La Romana but upon our arrival we were pleasantly surprised that we had be upgraded to the Adult Only resort. We had stayed there the previous year and and thoroughly enjoyed it. We were also surprised that many of the staff remembered us especially my husband who has a very distinct moustache that they all loved. The staff was very attent [... read more]ive to our every need and we can't say enough about the Animation staff they always encouraged us to participate in the activities and actually remembered our names by the end of our vacation. We would highly recommend this resort to anyone. The al a carte restaurants were very good, and the buffet was good as well.

Awesome place

First time to La Romana. We absolutely adored the Grand Bahia Principe. The food selection and freshness was just amazing. The buffet was sometimes better than the A la carte restaurants (French Restaurant was the best). We found that the smiles were not as easy on the staff as Samana's Bahia Principe but once they realized we loved to see them smile ... we got plenty of them. The ONLY thing we would change was the fact that some staff could not converse with use at all. Our Spanish is [... read more] not very good and they could not understand English or French... we thought it must be pretty boring for them not to be able to talk to anyone...

Fabulous vacation

The grounds are stunning. Rooms are very clean. Food was so good and plenty of it and lots of variety. The pool was huge and had lots of activities going on. Beautiful place. Would definetly go back here. Super friendly staff and very accomodating for our group of 22.

La Romana April 2018

Staff very good to work with , grounds were great and well kept, beach not so great many sea weeds but they tried to control great food long distance from airport very good time would recommend VIP pack

Very nice resort!!

Rooms are large and very clean, grounds are immaculate, very clean, large beach with plenty of palm trees, chairs and huts. The water is murky due to a river which flows into the bay but warm with a few rocks so step lightly when getting in. Food was good to very good. Hit and miss with warm or hot food. Good selection. A la cartes were very good. The service in the buffet was hit and miss. The wait staff serve, clean and set tables so they may be busy doing other chores rather than ser [... read more]ve drinks, water etc.... Royal Golden staff were exceptional. Had few issues with the room and when reported the problems were fixed immediately with follow up calls from the front desk.

Awesome resort

The grounds are impeccable there is always someone cleaning, trimming,fixing and so on. The staff for the most part are professional and very friendly. The food is good and plenty of choices even for the fussy eater.The A La Cartes were excellent with superior attention to detail. The bars had premium drinks that was included in our package. The pool was warm and clean. The room service was top notch. The water pressure was not real good but we were on vacation so instead of a 5 minute shower we [... read more] had a 10 minute shower. Lol The rooms are very comfortable,clean and in good condition. The service in the buffet area was slow to non existent we often left without being asked if we would like water,juice or coffee we only ate there at breakfast. We had lunch at the ocean buffet the service there was much better. The only real drawback was that the water in the ocean was not of Carribean quality. We were in a bay with a river dumping into it which caused silt to be stirred up therefore the water was murky but we still used the ocean daily. Overall this is definitely a 4 star resort and would recommend it to anyone but I would disclose the fact of the clarity of the ocean.

Fantastic Experience!!

This resort was amazing. Grounds were impeccably maintained. The food was great always find something you like at the buffet. Amazing desserts. Staff were very friendly and helpful. Our room was gorgeous on the golden area close to the beach with great photos of sunrise and sunset. Beach was clean and calm beautiful despite what the reviews said. Shout out to Achilies a lobby manager. So many great people!!!

Beautiful resort !!

We Just returned from our very first holiday and it couldn't have been any better . We traveled with another couple who had been to Grand Bahia la Romana before and loved it . They were right The food was excellent the grounds were beautiful the beach was big and very clean and not too busy The staff was friendly as helpful. We enjoyed our stay very much we had never been away before and were totally spoiled at this resort . The rooms were large suites and very clean . Entertainment was go [... read more]od the activities by the animation team were fun and kept the day full of laughs and excitment. We are looking forward to returning next year . Would Recommend this resort to anyone young or old . Lots to do or just relax .

Enjoyable Resort

Stayed at the Bahia Principle La Romana Jan 13th for a week. Overall the resort was wonderful. The Staff was very friendly, the room was clean and the food was great. It's not one of the mega resorts, so no problem getting lounge chairs at the pool. Also no issues getting reservations at the a la carte restaurants. The Brazilian and French restaurant were my favorites. The beach was nice, however the water clarity was very poor. Was not able to snorkel of the beach. Ended up booking an excursion [... read more] to Catalina Island with the hotel not Air-transit. Overall it was a great experience, however the mandatory life jackets used during snorkeling were poor. They should have used proper vests instead of the standard Life jacket tied around your waist. Still very enjoyable and saw lots of fish. Also was able to snorkel during the 4 hour stay at the Island. This was well worth the money. Aside from the poor water clarity at the resort it was a wonderful vacation. If you are not planning to snorkel, i would recommend this resort.

Another Enjoyable Stay

We stayed at La Romana from Jan. 12-19, 2018. We had visited the resort exactly one year earlier and enjoyed it so much we decided to return. The resort itself is very nice, including the pool area, and the grounds are beautifully maintained. The beach is great, although the water is a bit murky because of the nearby river outflow. But we are more pool people so it wasn't an issue for us. The food in the buffet is quite good with considerable variety. Occasionally items were warm or even [... read more] hot. But often, as seems to be common in resorts we've stayed at in the Dominican and Mexico as well as elsewhere in the Caribbean, the food is barely warm if not cold. We found service, whether for coffee in the morning or water and wine for lunch and dinner, to be hit and miss: sometimes a server was at our table almost immediately asking for our choice of beverage; other times we had to reach out to him or her for service. We found the same lack of consistent service at the Lobby Bar and the Pool Bar. Having said that, some of the servers were terrific, especially Yonilka at the Lobby Bar. She always had a smile and gave us great service. We enjoyed the food and service at the two a'la cartes we visited: le Gourmet and el Pescador. As we did for our first visit to this Bahia Principe, we upgraded to Royal Golden and once again it paid off. We had a couple of issues with our room and once again, the wonderful women at the Royal Golden Lounge quickly addressed our concerns and we were moved to a neighbouring building (3800) with a gorgeous second floor view of the beach. Darliana, Gloria and Yatnna were great. And special mention has to go to Elizabeth who quickly and efficiently made sure things got fixed! Also with Royal Golden, the room safe is included in the cost. We had rain during four of our seven days but despite that, we enjoyed our stay and would definitely consider a third visit.

The ideal family resort...

If you are looking for a relaxing family getaway, than this resort should be on your short list. Great pool, service, food and cleanliness is what you would expect and get from this 4 & 5 star resort. It is a bit of a commute from the airport (about 90 km's) so some snacks on your carryon will go a long way. The beach is what it is. It is not one of those breath taking turquoise water white sand beaches you see in advertisements. It is a good beach to be fair.

Beautiful Resort..

Overall the resort was great. We paid 20.00 a night extra to stay on the Adult side..well worth the upgrade. The only complaint was the resturant bookings were very late..I booked all of them as soon as I got there. There was not much entertainment in the lobby bar. Thank god the guys from Halifax were there entertaining part of the week. All in all we were pleased with our stay. Oh the other thing was I tried t get info for the golf before I left.. that I did not get. Thanks Gina

Take this with a grain of salt

Our original stay was in the Royal Golden section of GBP LA Romana. Part way through we upgraded and went over to Luxury Bouganville side. Would recommend that resort over the regular GBP everyday of the week. Rooms and grounds on both resorts were very clean. Food was OK, pools were nice. Beach is surprisingly very nice. Water as most people have been saying is murky but not a big problem. The most troubling part of this trip was the HUGE language barrier that exists. We've been to close [... read more] to 10 resorts in the DR, Cuba and Mexico over the years and this was by far the worst for communicating with staff. This led to a lot of confusion, misrepresentation and perhaps some unintended dishonesty from staff. Overall it lessened the experience and would prevent us from returning to this area of the DR.

GO SOMEWHERE ELSE....

This resort is clean, staff are friendly, food is ok But what the pictures don't show you is visible from the beach of this resort is a factory, and industrial smoke. If I had known that this would be visible I would have never gone to this resort. The water is also murky, not that nice blue that you want. We were also suckered into a time share presentation, waste of time. go somewhere else, learn from my mistake. Be warned the pictures do not show you the whole, real picture...if you are payin [... read more]g thousands of dollars to go on a resort vacation go somewhere else.

I will be returning to this Hotel!!

The whole property is amazing and very spacious. We never had to wait in line-ups because the service was amazing. The best part of the Hotel is the people (staff). The animation team is amazing!! Teddy Bear and Mantaraya were my favorites because they made me feel so special and I was never bored because they made sure I would participate in all the events! The Mgmt team also paid special attention to all of us which was amazing. I will be returning to this property for sure because of all the  [... read more]staff is amazing! A lot of properties are the same but the people can make the property amazing which was the case for this great Hotel. See ya soon!!

Good place

Clean, presentable. Staff is constantly working on keeping up the place - lobby, grounds. Beautiful pool area. Rooms are clean, spacious and comfortable. However, the lighting in the room and bathroom is below the average. The shower only has half door, causing the water to splash all over the floor when you're taking shower. No hot water sometimes. Restaurants are great, especially the Italian one. Buffet is good too. Always can find something to your taste. Staff is friendly and custom [... read more]er service oriented for the most part The only biggest disappointment was the muddy water in the ocean. Crystal clear Caribbean water is the number one reason for choosing my destination and this hotel missed the mark. Thus, will not be returning and will not recommend to someone who is looking for a great beach experience.

Fantastic vacation!!!!

Very impressed with the size of the rooms, cleanliness of the site and the great service. Staff was very polite. Enjoyed the buffets and restaurants, especially La Corales (Brazilian steakhouse). Pool was warm and there were always lounge chairs available somewhere. The beach was clean and we took walks every day. Not the typical blue water like in Punta Cana, the water was murky but clean and warm. Would definitely recommend this resort and would return.

Great resort!!

This resort is...small..but not too small..quiet..relaxing...food was great..lots to choose from on the buffet..ala carts were delicious..the staff are always friendly and helpful.. Shows in the evening were entertaining..beach area is clean and lots of chairs and huts for sunning..