Royal Decameron Bucerias

The Royal DeCameron is clean, staff is super friendly great location with lots of places to eat, prices are reasonable. Lots of activities on site or nearby. I appreciate the hard work and care all the staff puts into this hotel

Old resort

Resort was old. Didn't have servers to get drinks for you at pool and sitting area. Rooms old. Patio door had gaps on each side to outside. Food was okay, but alot of same food. Any excursions you had to pay for a taxi to get to them

Decameron

We where disappointed been at the decameron complex many times in the over the last 15 years.Not as good as it used to be.The buffets are poor, trying to to book a ala carte restaurant is near impossible.The internet is sporadic most of the time.One of the beach bars was closed all the two weeks we where there.

In need of updating

The complex and grounds were well maintained but dated. The rooms would benefit from upgrades such as coffee makers and refrigerators. Door security is questionable in that both the entry door and patio doors are loose and rattle with the wind.. The beach was beautiful, the staff were accommodating and very friendly. The buffets were adequate but underwhelming.

Amazing Resort, Pools and Beach

It is not a 5 star, but bang for your money. The hotel has changed hands and it is gradually being upgraded over time with paint, new chairs etc. (not enough staff - one person said, they were about 200 staff short) They are trying to invented it as a destination wedding venue. They were taking the activity crew away and having them do different things for weddings and event planners conference, we did not see the activity crew until almost noon.(2 days). So we took charge of our own stretc [... read more]hing class and then another gent took charge the next day. There was always something to eat if you did not like the looks of something. When we had a problem with very very stinky pillows, we just left a note for cleaning staff and they changed them -- that was the only issue we had . The activity staff had things for us to do all day - stretching, crazy game, bean toss, darts, water polo, beach volley ball, water acrobics etc.

Great hotel

Very Mexican. Sprawling resort with many places to have quiet and many places to go and explore. Staff were very pleasant and helpful to us. Food choices were many and always available. There were many Canadian people and many Mexican families as well. Everyone seemed to enjoy the hotel. Rooms were good sized and always well looked after. Thanks Elisa! The only thing that was not up to par was the wifi. It was terrible. Did not use much but the function was limited to small areas and signing in  [... read more]every time to use.

Royal Decameron

The Royal Decameron did not disappoint. We had stayed there 10 years ago for several years in a row and then switched it up for other areas of Mexico. Being back felt like home. The resort is so clean, the staff are bar none the best, and food and drink were even better than I remember. Such an easy going atmosphere, great pools and great beach access. If there is one very little criticism it is that wifi was not available everywhere on the resort. Very small inconvenience at worst. Thanks for a [... read more] great holiday. We will be back.

Amazing resort

This trip has renewed my faith in Mexico vacations. We were almost at the point of not ever going there again. The rooms were functional and comfortable. The buffet was adequately stocked.The exterior was pristine. Very clean and constantly being tended.The staff was friendly and helpful. The only compaints we have, is because the flight was late leaving Edmonton, we arrived at the hotel at 11:30 at night. The resort was very dark and the person who met us spoke no Englsh. We had to carry all  [... read more]our bags about 1 block to the room. Normally, this would not be an issue,but I am currently waiting to have surgery on my back. The second issue was in the booking of our bus to return to the airport. We were given the time of 4:45 pm. I checked this 2 days before departure. Was reassured that was the correct time.we did all the checkout jobs and waited at the area we were told to wait. At 3:20 a bus arrived. We were asked if this was our bus. Of course I said no. We finally had to be taxied to the airport at 5:00 pm,which was comped by Sunwing. Over all,we were very pleased with the vacation.

Spacious friendly resort

Really like this resort. Although the resort itself is showing its age, it is spacious, kept clean and the staff is friendly. The pools close a little to early, six for most (seven in unit six). The buffets are not super elaborate but have a good selection. The food at the buffets should be kept a lot warmer the soups etc were often rather lukewarm Had a good time overall. People who have been there before will notice changes.

Resort was Great!

The grounds at the Royal Decameron were beautiful! The pools fabulous! The buffet good. The A-la-cart restaurant, needs work have to give this part a 0 of 10. Rooms require updating! We had a great time here resort (3 weeks) Also the price you pay reflects acceptance of the room condition.

Beautiful Resort

The staff were very helpful and the grounds were immaculate. The pool areas were well kept too. The entertainment was consistently good. We will most likely return again. The staff were bilingual so it as easy to communicate with them.

Lovely time!

This was our first time at the Decameron and we went with lower expectations from reading the reviews and we had a lovely time! In our estimation it is a 3.5 star and that's ok if you go in knowing that. Food was good - always able to find something to eat at the buffets. A la carte restaurants were good also and yes the process to get reservations is crazy but we were able to get in to all of them. Our favorite was the Piccolo and the salmon was the best meal we had in the 2 weeks there. Dri [... read more]nks at the bar were adequate and no or minimal line ups. Room - large rooms- adequate, yes old but comfortable and cleaning staff cleaned well, no elevators in block 4 so lots of stair climbing but quiet block and close to everything. Able to get wifi off and on around complex. New safes in rooms now. Beach- waves were rough and not swimmable, a croc was spotted one day so no swimming that day. Sand beach was slanted so hard to walk on except when low tide was out then flatter. Always able to find a beach chair at the beach. Lifeguards were well trained and worked hard. Loved the sunshine, warmth and relaxing. Activities- enough going on for our older age group but not a young persons vibe. Night shows were good and entertaining- The host did an amazing job speaking in both English and Spanish and was quite humorous. Thoroughly enjoyed the friendly atmosphere of staff and guests - met many other couples mostly from Canada. Gorgeous sunsets. Did 3 day trips- PV, Buceries - 30 min walk one way, Sayulita - local bus cost $2.50US each way-30 min ride and was easy to catch and a lovely town to visit. Highly recommend going to Sayulita.

Royal Decameron Complex

The Royal Decameron Complex is welcoming beautiful and clean. Over the years however the up grades in the rooms are needed, the lounges are old. The buffets for us are great, but the a la carts have gone downhill and trying to book a reservation is less the ideal. If you request a particular building or floor good luck when you get there because it won’t happen. You can get it changed but you will have to wait about two days. It doesn’t matter if you’ve asked due to medical issues upon arrival  [... read more]you get what you get.Saving a lounge with towel apparently has become an issue and is not allowed the last I heard which is unacceptable for those who do not abuse the time saving for their lounges for an hour. We hope to return one day but some improvements are needed before that happens.

Very good

Well priced for what we got. Good beaches and pools. Buffets ok Rooms good. Staff good and cheerful. Evenings entertainment also good Super location close to town. Friendly attentive staff. Very colourful and authentic location. Went on a few tours which were well represented

Mediocre

The main problem with this hotel is that you cannot request a certain room location in advance, even if you have been a guest at the hotel many many times. It doesn't seem fair. We for example only use the adult pool area. That is where we want to stay. But we have to argue and fight for that after we arrive. We eventually got into Block 5, which is what we wanted, but it took over a day and we lost a day of our vacation. Another couple we met there had spent 3 days to get to their pref [... read more]erred location. They too had been at R de C many times Food: medium - we eat out a lot the adult pool: good Staff: very friendly.

Very good

Well priced for what we got. Beaches and pools 5 star. Rooms ok. Food is 3 star but lots of it. Entertainment was great. Super location close to town. Friendly attentive staff. Very colourful and authentic location. Went on a few tours which were well represented

We were at the resort for 4 years consecutively 9 years ago and it definitely is not as upbeat as before. No welcoming when off the buss, some activities discontinued, and a disaster to reserve an al acarte dining. and

Grounds - not bad Public Areas - not bad Rooms - need attention. Wall plug ins are so loose that they don't always stay. Lamp shades are tattered. Dresser drawers fall if pulled out too far and the some handles to pull out the drawer are attached with wire. Dining - Buffets are good, but one doesn't want to do that every night for 2 weeks. It is next to impossible to make reservations unless you can be in the lobby EARLY and are super fast on your cell phone. There needs to be more areas [... read more] available for internet access and a person able to make reservations for at least 3 times per week (as other all inclusives do).

Royal Decameron was just "ok"

My wife and I have never been to this resort and here is our unbiased review. We were at the resort the last 2 weeks in Jan 2024. We had a great time at the resort, but we probably would not be returning again. Nothing major happened, but a bunch of "could be better" items just added up. The grounds were nice and kept up. Getting around the resort was fairly easy and not crowded at all. Pools near our Block 6 were not crowded, and were fairly quiet. Nice music coming from the bar a [... read more]rea at Block 6 and was not obnoxious and was a good nice atmosphere. Staff was ok, and friendly. I'm sure that we never took advantage of all the amenities that the resort offered, but then again we didn't hear of any either other than what was playing at the Auditorium and when. A bunch of positives are the buffet, which was actually really good and we commented many times that the buffet food was good and lots of variety. On the most part, food was usually fresh and warm, but as all buffets, it usually gets cold by the time you get back to your table. Tables and lineups were not too long depending on the time you went - usually at a min at buffet. The nightly shows were really great and we caught most of them. Hats off to the master of ceremonies and the crew of dancers - they were very good!! Some of the "could be better" items.. The rooms are basic. My wife and I are not "high maintenance" and not "world travers" and are basic normal appreciative people. We originally were sent to building 2, but complained about the fruit type flies and oldness smelling of the room and asked to be moved. We then went to building 6, which was much more modern. Again, the small things add up, but in our building 6 room, there was a missing lamp shade, receptacles were extremely worn out (for chargers), all dresser drawers were not able to pull out/broken and a small fridge would have been a nice touch - but nothing fancy. The bed was so hard that we went to Walmart and bought a foam to put under sheets. We asked for thinner pillows but never got any , they were made more for long neck type individuals. The doors between the next room, if you had a large family and you could open them to be connected, were paper thin and you could hear virtually everything in the adjoining room. The noise from the rooms below and the room on the other side were fairly quiet. The sun lounges were solid white plastic and looked really nice, but were extremely uncomfortable on the back and butt. They were SO much better after we bought floating air mattresses to put on the lounges to make them comfortable - big tip for future people!!. Lounges around the pools and beach were usually "taken" fairly early in the morning, and i mean early - at the beach, they were "taken" before 8am. Pretty typical for a resort, but it is frustrating to see lounges taken with towels, but not used for the day, again, pretty typical for any resort. The restaurant reservation system is a joke to be honest. You have to register the "morning of" and you have to register online. With 4 restaurants and 600+ rooms, reservations are hard to get. The major frustrating problem is getting on to the WIFI, at 8am, and registering with 599 other rooms at the same time. By 8;10 am there are no other options left but buffet. If you are not "techy" on your phone, the buffet will be your go to. The 4 restaurants were different, but ok. The Italian was by far the best one for us. Again, we would not go back to this resort, One also had to take a cab or ubur anywhere outside the resort. No shuttle service, or bus for any excursions either, I personally think the resort is rated higher than it is on line.

Mexico is the place

Royal Decameron Clean, lovely beach, good food, good drinks great service, pools are really nice, excellent choice. Bucerias is a nice funky town to be in with lots of options for shopping, art, food and music

Exceeded my expectations

Great location on the grounds and just outside to BUCERIAS. All fine til going home This is the only area to write seconds on boarding plane we were told to disembark aircraft due to mechanical issues 2 hour wait. Well then it went to 6 hour wait finally a 10 hour delay. Had to bring an empty plane from Toronto to pick us up and return home Air Transat issued food vouchers not worth more than one sandwich we left at 10.:10 pm arrival Toronto 3:30am We were given a $200.00 travel cred [... read more]it hardly worth a nites stay in a hotel that was available. Others missed there rides home. I drove but had to pull over twice to stay awake. Had zero alcohol for last 48 hours and a scary ride home pulled into my driveway at 7:00am. Saturday. Waste of a next day. $200.00 hardly covers what we all had to endure. Air Transat should have put us in a room for the night and flew out the next day East enough to varify what I just wrote hoping for some further consideration for compensation from air Transat. As far as Manuela is concerned she was amazing. Cheers Kevin Cullen flight ?? #709. From puerto Vallarta