Fun again

This is my 14th time every year, twice this year to Rancha Luna and I had a great time. I met new friends and danced while the audience clapped as I am a dancer. A good time on the bus with all the men there and back doing the same thing I was doing. Robin Shore

Good value

the hotel is old but well kept and good value for the money. The beds need to be replaced and the hotel caters to a crowd that can not afford a more expensive hotel. if you can stay in trinidad which has a little more luxury to offer.

Hotel is ok if it’s cheap 500.00 plus

Main bar area fairly clean . Drinks are boring. The buffet food is what you expect at a 2 star resort . You can always find something to eat . The entertainment at nite and at pool not very good . The beach isn’t very good here . Lots of sand fleas. Ok resort for singles that are not picky. Hotel isn’t worth more then 500 plus . Been there many times . Rooms are clean and not fancy .

Detoritising qualite

So many bed bugs in the bedroom. Bedsheets are not changed daily just spread to make it look goods.Bathrooms need repairing. Food quality is realy third class. Beach is not really useable. Uncontroled mosquitos and bugs everywhere.

Worst hotel

No water for 18 hours. Food bad. Beach third class. Bug infest bedrooms..dirty pool no control people drinking in the pool. Kids peaing in the pools dpecially local proples children. Should spray sometging for bugs and modquitos

Keep your expectations low.

My wife and I were at the Rancho Luna resort from April 21-28. We are very unsatisfied with our experience and feel we did not get good value for our money. At times there was no water coming from the tap in our washroom. When there was water it came out a murky brown colour. The room was relatively clean but there was mold everywhere. The lights in the room were not working for 3 of the 7 nights. All drinks and coffee were served in plastic cups. The alcohol selection was horrible, no in [... read more]ternational alcohol only rum and beer. The beer tap broke down at the beach and there was no beer available for one of the days. There were two separate occasions where they ran out of coffee. If you weren't at the food buffet when it first opened there would be little of anything left, very limited food selection. There were no plates at the snack bar.. we had fries served to us in plastic cups. The beach had only three palapas to block the sun. The staff were friendly but the resorts offerings were very limited. We do not plan on returning.

A good resort for the price

The resort is in good repair. The pool is well maintained. The grounds are very good. Staff are friendly and lots of fun. The food is adequate. We ran out of water on a couple of occasions and they had to truck it in. Yes I would go back again

A GOOD TIME was had by US!!

Our room was fine, a pair of double beds, despite requesting a King sized bed but you can't get everything you want. The food was fine and seemed to get better and more diverse as each day passed. The staff are as FRIENDLY as they were when I was last here 12 years ago. Minor damage to the site from the Hurricanes last year. VERY AMUSED to find the POOL now is filled with SEA WATER and not fresh water and more. So "cool" to float without SINKING to the bottom!! My ONLY GRIPE is [... read more] that when invited to the "returning guest" dinner WE were not informed that the doors would ONLY BE OPEN for 10 MINUTES, ARRIVAL between 6:30 to 6:40 PM ONLY. OUR arrival at 6:50 PM meant we were NOT ALLOWED to enter and enjoy the company of other returning guests or the "special" dinner available!!! All in all a VERY NICE WEEK with my NEW WIFE and a chance to make NEW MEMORIES!!

Small resort with large hospitality.

Food , room, facilities, pool and beach are 4 star quality. The workers have 5 star attitudes. _______________________________________________________________________________________________________

Resort deteriorating rapidly

I have been coming to this resort for years but last few years is deteriorating fast.Room moldy toilets and showers leaking unable to sleep changed three rooms in three days same happened to few more people which I meat at reception when they were informing staff .Very disappointed this time.

Ok

pool and beach is good. ,okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

It was great!

This is a laidback resort that has a beautiful setting. It has all the basics. Basic rooms, basic food,basic entertainment and I loved it. The people are friendly , the tours are cool and the beach offered great snorkellin , free paddle boats and catamaran

Great Value and Weather!!

I visited Hotel Rancho Luna from March 2 > March 16, 2018. The price was a reasonable $1115 for the two weeks. This was my 2nd time there, as I was there at roughly the same time in 2017. I would go again. The flight was with Cubana Air, and was quite enjoyable. They provided a meal/snack, and you could buy a Cristal [Cuban beer] for $3.00. Both flights were on time, and your baggage allowance is DOUBLE what the other airlines allow. Naturally, I took clothing and other gifts for the staff in [... read more] the extra bag. The room was on the small side, but was pleasant enough. There was a new LED television, but limited channels. The AC worked well, and there is no charge for the safe. The water pressure and hot water was exceptional: the best I've encountered in Cuba. The food was generally good, but not great. However, for a 3 star resort it was more than adequate. Breakfast was always good, and there was ample fruit at all meals. The abundant white grapefruit was the best I have ever tasted!! The liquidy yogurt at breakfast is very pleasant. Unfortunately there is only white bread, so you may want to take a source of fiber with you. The weather was superb: 2 weeks of warm [25 to 30] and sunny weather. Being on the south shore, such is quite common. The beach is not the white sand you find in Varadero or Cayo Coco, but is located in a bay, so the water is generally calm. The snorkeling is decent. The bottom is generally weedy: less so at the public beach, which is a 10 minute walk away. The pool is large and immaculate!! The staff at Hotel Rancho Luna are generally kind and caring, especially in the buffet. Do take gifts and tip on a regular basis. Resort workers earn about 20 CUC's [around $28] a MONTH. Hence, tipping them 1 or 2 CUC's [convertible pesos] helps immensely. They are generally wonderful people. I'm happy to recommend Hotel Rancho Luna: it's great value and more than adequate for a 3 star Cuban resort!! Harley Whitlock, Brantford, Ontario

Very nice 4* resort

Food was very basic,simple,healthy,meat,fish,eggs were being cooked while you wait,as well as in the buffet. Very clean,safe,friendly atmosphere. Family oriented.Beautiful beach,large pool and separate small one for the tiny tots. No obnoxious drinking .Rooms were good,strong toilet waterpressure which was unusual to me.Beds a little hard ( single mattress ).AC good. Taxis out front, $10cuc's or $15 Canadian,one way into town. In the evening people flood the streets downtown to socialize.Am [... read more]ple security,very nice friendly ladies ,easy to socialize,especially for the single guys ( highly recommended ). I had a very nice time,would recommend more for the single guy or couples looking to party while there is a lot to see historically and how people under a suppressive government live.

Good value

The hotel was a bit dated but very clean and the staff were lovely 😊 I would recommend this hotel and this resort to my friends The beach was beautiful and there was lots to do such as mini put ping pong 🏓 etc

Sun, Sand, a warm winter getta away from the tourist crowds

This resort is quietly isolated, not in an artificial tourist trap. Weather excellent. Free shuttle daily into the Cienfuegos, maybe 20 minutes. Bang for your buck. Airport to hotel 20 minutes (bonus). Staff very friendly, hotel is clean, variety of food continually all day, local drinks free. If you want a 5* go elsewhere. If you would like to do numerous all inclusive trips, include Rancho Luna. Lots to do, if you choose. Repeat customers get a special free lobster dinner. Most staff unders [... read more]tand English. We were quite pleased. We met many folks who have returned several times.

Great resort

Rooms clean staff friendly and courteous. Close to the city beaches clean. Been before will go again.have been to many resorts around Cuba this is probably one that is well spaced out. Not overly large

Amazing place

Outstanding location, beautiful ocean view! Free shuttle bus service to Cienfuegos city everyday. we can relax in resort or take a walk in the city also. The resort provides a wonderful Trinidad tour, just CUC 25 per person. We can walk around the resort and understand Cuban country life.

It’s a good place if the price is in the 500 range

The food is about a 6 out of ten . The beach not good lots of sand fleas . . I have talked to people that had bed bugs in rooms . Have been there about ten trips . If it’s between 500 and 550 dollars it’s good no more . Always lots of Canadians. Remember it’s Cuba so lots of young women with older guys normal for Cuba

BEST RESORT FOR BEST MONEY!

Rancho Luna is the best deal, not only in Cuba, but the whole Carbeen! The rooms are simple, but clean, washed and cleaned daily. The beach is safe, both from being bothered and safe for swimming. I have been going for20 years and have never been had any kind of problem. A friendly place, with friendly people. The food us good and always a fine choice. I have taken 28 friends over the years and they have always returned. For me, Rancho Luna, Rancho Luna, Rancho Luna! John Guest