Very nice place to go

As a returning customer I can say that this is a great place to stay in Cuba.............................................................................................................................. ..

Great resort for the money

The staff is always what makes Cuban resorts so appealing. Fantastic covid training for all staff. Everyone masked 100% and constant sanitizing. The setting and the grounds were beautiful. Food was really well done considering Covid shortages and the fact that is is Cuba. Rooms were clean and comfortable and A/C worked great. Beach cleaned daily and always plenty of lounges at the pool and the beach. The only downside was the number of day passes and short term passes being issued. The vib [... read more]e at this resort is a quiet older crowd so it was really noticeable when midway through the week a lot of younger locals started hanging out in groups around the pool and lobby. The inebriation was apparent and the garbage (empty plastic cups, and half filled drinks) left around the pool was annoying. I understand the hotel has an obligation to keep the resort full but hopefully, when Covid starts to diminish, and more rooms are taken by longer term bookings, it will reduce the short term passes for this resort. Highly recommend this resort if you can pick it up at a good price.

Un tout inclu epoustouflant

Un emplacement de rêve pour les adeptes du snorkling. La barriere de corail est a distance de nage. L hotel est propre la nourriture est bonne, les jardins sont de toute beauté . le personnel est tres sympathique .

Busy like veradero

The food was delightful. OmG try the steak at the a l a carte!! Wonderful pool. Very large room. A very beautiful well kept resort deserving 5stars. Sadly too many jellyfish and rough waters to snorkel. We prefer a quieter resort and sadly memories wasnt. We would go back to it though as we found many quiet spots to hide out in.

Great getaway!

The hotel is located alongside only one other hotel. This makes the beach great for walking. There are no crowds at all and we felt we were on vacation. From the moment we arrived the service that was provided was second to none. We took the Diamond Club and the staff was outstanding starting with the easy check-in. The room was very comfortable and clean. All the rooms are close to the pool area, the beach, and the restaurants/buffet. We went snorkeling right off the beach and the water w [... read more]as warm and clear. We also used the peddle boats and went sailing on the Hobie Cat. You can also take out a kayak and snorkeling equipment. No reservations were needed and they were always available. The staff at the beach bar who brought drinks and worked at the bar were outstanding. As the hotel was not full there were many empty chairs and therefore, there was lots of space between you and other guests. You also did not have to get up early to save a chair at the pool or at the beach. The food at the beach was very good. We ate mostly at the A la carte restaurant. The food and service were great. At the buffet, they have staff to serve you and you point out what you would like to eat. No guests are handling the food. All staff was wearing masks all of the time. The Covid tests and results were provided at the hotel. We stayed there for one week and will go back again.

Lovely Resort

The Resort itself was incredibly clean for an older resort. I can't say enough about the housekeeping services! I'd give them a 10+ star rating! The grounds, pool and beach are beautiful! Great walking either on the beach or on the road surrounded by the high hills. The food, well what can i say, so plesantly surprised at the abundance of It! There should be no bad reviews on this whatsoever! Beverages, well, pretty much the same quality as most resorts unless you upgrade to Diamond Pkg. [... read more] Oh, and the Manager of the Memories Jibcoba, he was amazing! Interacted with the vacationers and even participated singing and dancing with the local musicians sometimes including his staff! Now I know why there are so many repeat visitors year after year!

Sun Sun SUN

We went week of Feb 13th to MJ .was amazing to wake up every morning seculed within the mountainous vegitation along the palm trees and awesome beach. Coral reefs and amazing snorkling made our week plus the staff in every way went above and beyond to cater to our every need . Rooms were clean and well maintained during our stay. No complaints only that we had to leave;(

Great resort

Wasn't sure what to expect in Cuba because I heard good and bad about it. But glad I went to c for myself,it was a good experience. The resort was great,hotel and grounds very well kept and clean,all staff were great some were amazing so happy and friendly.Food was good,good selection at buffet, went to 2 ala cart restaurants,disappointed in one because they only had one cook that night and we waited almost 1 1/2 hour for dinner,no one explained why till we asked.Over all good experience,glad I  [... read more]went,wish I was still there.

Small and very cozy resort

The outstanding feature of this resort is the staff, they are like family to us. This was our eighth visit there. Besides the staff we also enjoy the size of the resort, which is small and the fact that it is adults only. We really like how cozy this resort is. A great place for a relaxing vacation.

Great resort!

This is a fun resort to go to, lots of talented entertainment and food is really good! The age group is mostly 40 and up but saw some young ones there too .The ala Carte restaurants were excellent and the grounds and plantation well kept and very clean. The rooms were a bit dated , and ours had some things were need for repair but plenty of hot water. Great snorkelling reef off the beach and love the 2 bars down at the beach. I would recommend this resort .

Cut above, snorkelling Cuban dream near Havana.

This resort provides great meals, a bountiful buffet and great location for those who love snorkelling. Rooms a well maintained and have great views. Staff are courteous and helpful. The beach has an amazing coral reef starting close to shore. Recommend “Diamond Club” package.

Memories Jibacoa

Resort was ok. It was well kept and nicer than other resorts I’ve stayed at in Cuba. If I had a choice I would go to other Caribbean islands instead. The food was not great but that is to be expected in Cuba. The staff were friendly and always willing to help.

Quiet Resort

This is a quiet resort with no close towns near by. It is very dated and the pool is missing a lot of tiles so watch your feet. Food is good with International restaurant being the best. Beach is great and the snorkeling is amazing.

The best resort ever.

The grounds are amazing, looks like the very best botanical gardens , I would compair to the ones we saw in London, England. The staff are the friendliest and most helpful. By the 2nd day they were family. Always happy and say Hola to you. The manager Kiki (very handsome ) just ask for anything and it is done. The rooms are very nice and the housekeeping staff are the best. And what can I say about the food & drinks, I gained 5 lbs Lol. Thank you for a great time

Perfect Paradise

I had such a beautiful week in Memories Jibacoa beach resort in Santa Cruz, Cuba. The staff made us feel so welcome from the moment we arrived. The amount of bars and restaurants never left us short of places to drink and eat, the pool was well maintained and had a spectacular view of the mountains surrounding us. The beach was very clean and well kept and gave us the tropical atmosphere that we were hoping for. The entertainment everyday gave us something to do whether it was trivia by the pool [... read more], games on the beach or the live shows every night. The staff were so friendly and helpful and made every effort to answer questions and help us make our stay even more enjoyable. Overall I was Extremely happy with my stay and would definitely consider coming back again!

Wonderful staff!

All the staff at the resort were amazing!! So kind and accommodating!! They really made my solo stay a very pleasant experience!! I will definitely be going back one day. The nightly entertainment really pleasantly surprise me. There was a themed show every night. A lot went into each and every one - choreography, costume design/makeup and audience interaction!!

Exceptional resort in Cuba

The accommodations were very good and well maintained. The three á la carte restaurants were excellent and Le Gourmet restaurant exceptional. The staff all over the resort is very conscientious and helpful, but some are even more attentive than others, friendly, but always professional.

My piece of heaven in paradise

My most humble and sincere thanks to all the staff at Memories Jibacoa. The perfect home like resort where I am spoiled and pampered on a daily basis. Great staff make for wonderfully clean rooms, many exciting beach activities, superb nightly entertainment and super great meals. The Diamond Club dinner and all special perks were amazing and so very appreciated by me. Meeting new friends, catching up with returning guests are all part of the charm and mystique of this tropical gem. Gracias David [... read more], Kiki, Sara y toda la familia. You will always have a special place in my heart.

Extremely disappointed

We have been there ten times and was great when it was Breezes Jibacoa. Since it has changed to Memories it started going down hill. This time was the worst. Have no fault with the staff, room, cleanliness of entire resort. The beach is terrible, the food was a struggle the entire time with cold food that was supposed to be hot and cold food was lukewarm.Thank heavens for the specialty restaurants although the portions were tiny. Everyone was complaining about everything. They have cut out a lot [... read more] of stuff that we enjoyed like Oktoberfest, theme nights and fun games by the pool.

Jibacoa

Upon arriving at the hotel I do not think people were greeted properly. I had also gotten diamond club daily which was not explained properly upon arrival which led to some confusion. The grounds and location of this resort are beautiful and nicely taken care of. Some other things they need to change are the pool closing at 7 pm which is ridiculous and lack of daytime interaction with guests. I also did not like how the animals at this resort are treated,I do understand they are technically stra [... read more]ys but come on there is no need they cannot put water and some food down it is very cruel and gut wrenching to watch. The food overall for Cuba was average and the beach was spectacular.