Been to worse and been to better

The buffet was what I expected in Cuba so no surprise no complaint, the room ( 402 ) was tired very poor location but the maid did a good job ( I did kill 3 cockroaches during the week ) the service was good except at the lobby bar the two female bartenders would almost ignore you unless you had a tip in your hand! They seemed more interested in talking to each outher than working And running out of white wine every night ? Really ?when you got away from the building with the disco the resort w [... read more]as very nice and very clean the pool was good the beach was one of the best I’ve been to ( I’ve been to over 20 all inclusive hotels but only 3 in Cuba ) the bell.. captain in the lobby ( muscular short fella ) set us up with an awesome guide for a trip to Havana . All in all not a bad resort for what I paid

Our favourite place to stay

We love los cactus. We first visited this resort in 99 when it was superclub breezes varadero. Since that time we have island hopped all over the Caribbean but Every few years we are drawn back to this resort. The staff are wonderful and many are still the ones we may on our first trip in 99. Every time we return it’s like old home week. Why go anywhere else.

Quiet and peaceful place

I am absolutely happy, that I've chosen Hotel Los Cactus. It is very quiet there, so you can really recharge your batteries. The territory is very green, full of nice flowers palms and various plants. Food is Ok, cocktails are amazing!

We Love Los Cactus!

This was our 7th time to this resort. We tried a couple of others over the last 10 years but have decided that Los Cactus is the best one for us. We love the charm of the building architecture, we love the beach, we love that it is smaller and easy to get around at. Each year we come back to this resort, we see improvements in the food, although we always did find the food to be plentiful. We have lots of fresh fruit & hot omelettes at the buffet, the beach barbecue has lots of offer, and d [... read more]inner is great with the pasta bar, plenty of cheeses and meats. Most of all, we love the people at this resort. Through the years and the changes the staff have had to make, we find them so eager to please and to be helpful, always a smile and a hug when they see us return. The front desk, the bar staff, the animation team, the cleaning staff, the restaurant staff, the maintenance people are warm and friendly. We feel like it is our home away from home! Thanks for everything Los Cactus!

My favorite place to vacation.

This resort is mainly full of repeaters.....some over 40 times, for one good reason. The staff here is amazing, and make this place a warm and inviting place to spend vacation, enjoying one of the best beaches in the world! The grounds are very clean and beautiful and very well taken care of. It is beautiful. The water is pristine and turquoise clear water with a soft sandy beach and all of your troubles disappear when you are relaxing here in the many chaise loungers and palapas and beac [... read more]h beds. I have only been back a couple of days and am already planning my next trip back to see all of my friends again. I LOVE LOS CACTUS :)

March Break 2019

This was our fourth trip to Los Cactus in the last five years. We were there from March 9 - 16, 2019 and always travel at this time of year. Room: We stayed in a gardenview suite. They are much nicer than the junior suites which are in the larger building (near the disco.) The room was simple but clean. Bedding is clean. King size bed - not two beds pushed together. Towels and bathroom was clean. We had hot water every day. Lights in bathroom were bright but the lights in the main r [... read more]oom could have been a little brighter. A couple of very small lizards which must have slipped in under the door but no big deal. We did have a problem with our toilet seat but it was taken care of after a couple of days (unfortunately not sooner) - I think had we made a bigger fuss they would have dealt with it faster. The garden suites have a second room which is nice for changing etc. Our room faced the ocean but no view due to palm trees - we were on bottom floor. Our back deck/sitting area had sun at the end of the day which was nice. Beach: Amazing! Great for long walks. Nice sand on feet. No need for beach shoes. Lots of beach chairs and they are in great shape. Lots of sun shelters - some are fixed to the ground and there are umbrellas that you can have put into the sand depending on where you want your chairs (i.e closer to the water.) Fixed shelters were replaced since the hurricane damage from a few years ago. Volleyball every day at 11 am. Kayak, peddle boats, etc. available. The beaches at Varadero are fantastic and Los Cactus is no exception. Water was clear and beautiful! Food: Buffet was fine though fairly similar from day to day. Not too many spices so you might want to bring some. Typical for Cuba though I think. Usually had some meat freshly grilled to your liking. Salad bar had a good variety. Bread sweet. Service: The staff at Los Cactus are awesome. They work long hours but are nothing but friendly, courteous and professional. My hat's off to them! Flight/Airport: The airport in Varadero is annoying. Long and slow queues. Pick a line and hope for the best. Be patient.

Love this resort, but it needs some work

Just returned from our eighth stay. Let me preface these comments by saying I love Cuba 🇨🇺 and this resort ❤️❤️ Great weather,the best staff, gorgeous beach. Only downside was we lost power on & off for two days and then no water 😡😡😡 when we inquired were told the problems had been been fixed! NOT SO ! My husband finally asked that we be moved so we could enjoy our last few days. Staff said the hotel was full, my husband informed them the room next door had been empty  [... read more]for two days.. Luckily Lizbeth Díaz was still there and had us moved immediately. I understand there’s new management, and renovations are ongoing, however small repairs are never getting done. The excuse “it’s Cuba” shouldn’t be a factor when foreign investors are buying up these resorts. We paid for a great holiday and it’s disappointing when you don’t get that ☹️. The lights throughout the resort at night are hit and miss and I’m shocked no one has been seriously hurt. The washrooms below the Buffet need to be fixed and soap would be a bonus so you can wash your hands before dinner. That being said, I feel incredibly safe at Los Cactus, and we will probably give it one more try next year,and hopefully continue to enjoy the great weather and Cuban hospitality.

New Management

Having been to this resort prior to change in management we have noticed several areas that detracted from our vacation enjoyment. Although these areas did not significantly detract from our overall vacation they did have some effect. Not everything can be laid at the feet of the new owners as they appear to be trying to upgrade the accommodations. However the apparent reduction in staff adversely affected several areas. Namely room cleaning was significantly less than in previous years, two b [... read more]ars had been closed and another with reduced hours leaving the main lobby bar to handle additional custom. With the reduced staff we noticed on several occasions this bar ran out of glassware, mixes for drinks (tonic water for 3 days while two other bars had some but were closed), red and white wine. While some rooms have been upgraded there are still too many requiring attention. The buffet was a very pleasant surprise as the quality and variety of food was much higher than in previous visits. The staff members we had contact with were all as friendly, courteous as in previous years. We know and have met other guests who have been returning for many years (some more than 20) so it still has positive qualities.

Great staff...food well prepared and lots of options

Overall would have to assess improvements before returning Not the Hotel it used to be food good staff excellent but some areas need improvement. A la Carte not great..rooms need upgrades..bars close early..no glasses shortage of wine soft drinks..toilets not cleaned regularly..poor entertainment

Beautiful beach and amazing staff!

My priorities when traveling south are beach, cleanliness, food - in that order. This place covers all the bases. The beach is beautiful, long and not overcrowded. The rooms are older but clean and comfortable (there are some that have been renovated). There is a decent variety of food. This resort has great value for the dollar overall considering it’s adult only. The staff is wonderful. Everyone is helpful and friendly.

Amazing holiday

Our room was located in the junior suites, and we did have a suite (1 and a half bathrooms, living room, king size bed, mini fridge, coffeemaker with coffee and bottled water supplied, huge patio with table/chairs, loungers), being in this building we had no issue with noise even with the disco also being located there....grounds were well kept and clean, gym equipment seemed to be up to date, tennis courts, basketball court, always able to find seats at the pool or at 1 of the 7 hot tubs, [... read more] staff were friendly and helpful, no shortage of food and steak that you could cut with a fork..and best for last, the beach, just amazing..very clean and again no shortage of loungers...this being my first time at Los Cactus I was a little worried after reading some reviews, but seeing it for myself, I am already looking forward to returning.....

So pleased with this resort!

This resort is comfortable. Everything is close by. Staff is beyond helpful and all looked very happy. Food was great, beach is wonderful. Room was spacious and everything worked Shows were entertaining. Zero complaints

Exceeded expectations

We travelled as a group of 4 - 2 adults and 2 young adults. Had one preferred suite and one gardenview suite. Nice range of ages at this resort. We were happy with everything overall - room was good, food was fine especially a la cartes, staff was friendly, beach was awesome, etc.

No bad, but could be better

-Friendly staff and educated -The installations of the Hotel are: needs renovations, air conditioner lids very old and dirty. Missing lights at night in gardens path, could be occurr an accident specially seniors. -Wasrooms: curtins, fawcett, sink in bad conditions. - looks like everybody are afraid of pool water quality, no many people inside pool. -Safe place, supervising safety personal walking in every moment. -Good idea to change hamburgers as snaps. -Good amusement at nights: prof [... read more]essionals dancers. Wi fi Internet as well the rest of Island very bad quality.

Good resort!

This is my first visit to Cuba. At first, settled into a room with a block C, next to the construction site, was noisy during the day and then the next day changed the number closer to the reception, was good.The large room has all the necessary air conditioning low noise. The food in the buffet was good and quite diverse. But I didn’t really like the Ala carte restaurant "El Mojito" and "International". The beach is nice and fairly clean near the beach bar, where it was always possible to [... read more] eat but it was not necessary. All week the weather was fine only the penultimate day of rain. A summer week at the end of winter is a good idea!

Great value!

Great value for price paid! Clean grounds, beach and mostly friendly staff, coffee bar was great! Not a far walk to beach and the beach grill was amazing! Plenty of space, nightly shows were good but could have been better. We did have to switch rooms due to baby ants but were moved to a better room.

Old folks home

I have been to this resort many times before when it was Superclubs Breezes Varadaro. It has completely changed demographic.Its now an old age home when before it was good for single guys and meeting girls.Now the club is dead ..no animation guys / girls keeping the club lively...unless your into 3pm bingo.

We love Pedro!

We spent a week at Los Cactus Jan 5 to 12. Loved the resort, enjoyed the International/Italian restaurant and the superior service provided by Pedro! Thanks to Debbie M. for assisting me with yet another fabulous vacation to Varadero!

Best little resort in Varadero

We love this resort. The people are friendly, and the food is good...you would not walk away hungry that's for sure especially at the AlaCarte's. We love Martino's they now have two different menus..one being the International...steak is awesome! and the Italian...never a disappointment. El Mojito's the Cuban restaurant...has a new menu and it is also excellent! Way to go Los Cactus! Thanks again to ladies at reception....you make our stay even that more pleasurable with your knowledge. I [... read more] know we are missing people to thank but we love you all! This was our 17th time ...but I'm sure we will be back again! :-)

Very disappointing

We have been going to this resort for the last 20 years. The last two trips have been a big disappointment. Since the resort sold and is no longer a Breezes it has gone down hill. The resort is very dated. Not kept up. There food was terrible. Same food at lunch and supper every day. Very little entertainment. Some of the staff were friendly however we will not be returning to this resort.