Wonderful family vacation at an amazing resort!

We just returned from a 7 day March Trip at Dreams Palm Beach with our two teenagers. The resort was truly wonderful; the food was excellent, accommodations great, resort small and manageable, truly spectacular staff who always had a smile and offered amazing service. The entertainment staff were especially wonderful and we made many new friends who we would love to pay a return visit to see again! I would definitely recommend this resort and would suggest choosing the preferred option as it ma [... read more]de a big difference to our stay!

Best trip ever!!

Everything about this place was amazing from the staff to the grounds to the FOOD!!!! I would highly recommended this resort! The beach was beautiful as well. Definitely would go back to this resort again!!!

Dreams Palm Beach

Hello, Let me start by saying I was not impressed at all with Dreams Palm Beach Punta Cana. We've stayed at Dreams resorts before and it exceeded our expectations! To start upon loosing our luggage once located made us pay a 70 fee to have it sent to the resort with no receipt to claim upon our return. The food selection was horrible.. even the buffet had the exact same food everyday! Like I said we've been to another Dreams in Dominican and never experienced that! We had to write a review on [... read more] trip advisor before we could get lobster! Are you kidding me!! The kids club was way out of the way.. the days it rained they had nothing lined up for kids! They didn't have the trampoline in the water.. Beach was horrible! Rooms were average. However no water pressure.. thank god I paid for our inlaws to come so we could use their shower! Special side note.. you should advise the rooms don't come with a bath tub! That was a treat trying to shower my 7 month old who can't sit up!! In the end the money that I personally paid for 7 people to go was insane for what we got! We would of been better off going to the last Dreams or even the Bahia that I would of rated a 15 over a 5 star!

Perfect resort for families

The buildings on this resort may be old but this is the cleanest resort I've ever been to & I have definitely been to a lot in the past 30 years & Punta Cana has been one of my favorites, travelling there 3 times. I would definitely recommend this resort to families I think they really cater to the kids, young to teens and even set up a special bulletin everyday in case of a rainy day I was there for 11 nights & I received a call every day from the concierge desk asking me if I was enjoying my  [... read more]vacation and if there was anything they could do for me. I was just a normal client to them, I was not on the preferred package. I wonder how much attention the preferred guest gets compared to the average, my husband & I were happy with the food & service we received there, the staff everywhere were very courteous. The entertainment in the evening shows were very professional, some were definitely outstanding. The gardens were gorgeous, my husband smokes and would not even consider throwing a butt out, always found an ashtray. On the beach where we spent all of our days, they would rake the seaweed a few times a day if needed. Yes I would recommend this resort & we will go back.

Amazing stay with family

We had a wonderful stay. The beach is beautiful, the pools were refreshing and always plenty of chairs and umbrellas. The kids pool was nice and shallow for the kids. The buffet was fabulous so much variety. Coco cafe was nice spent each evening there after dinner. The Italian restaurant was good but service was very slow. The japanese restaurant was delicious and entertaining. The french restaurant was extremely slow, we left after 1.5 hrs as we still hadn't had our full meal yet. The r [... read more]ooms are very dated and there is no storage to put away your clothes, not a big fan of living out of suitcases. The washroom layout very poor, and floor was always soaked after shower as there is no closing door on the shower. Do not fall for the Ultimate vacation club, waste of 3.5 hrs was disappointed to have wasted that time. Overall amazing experience and would definitely return. But next time we would upgrade to Diamond club, we stayed in regular room but for the extra I think it would be worth the upgrade. High recommend this hotel.

Dreams Palm beach

This resort was very nice and clean staff was great, we had to our room changed when we got there due to musty smell but the staff move us within minutes which was great, the beach in front of our resort was cleaned every day but the ones beside our resort didn't get cleaned every day. Other wise the food was good resort good employees very nice.

Good Resort

We liked the resort it was overall good...beach, room, food and day entertainment were great. Our family enjoyed staying at this hotel. However the night entertainment was poor and it needs to improve to attract more families.

Good Family Vacation

went to this resort in Sept/16 with my daughter husband and 2 children, our 4th visit to a Dreams resort in Dominican and their 3rd visit as well to Dreams in Dominican Republic. we were accommodated with adjoining room which was wonderful and we were very grateful for. The bathroom in our room was shower only and honestly quite outdated otherwise room was great. The beach was not the calm clear water but having been there before we knew this in advance. The kids club was fabulous and our grand [... read more] children were well taken care of and we felt quite safe leaving them in their care they went above and beyond their duties to ensure the children were all having a memorable time. Food was great and resort was immaculate the only negative thing I could comment on was the water and our bathroom. I would recommend the Kids Club to any parent who had reservations about leaving their children with strangers, they all were amazing with the kids and Dreams should be very proud of their dedicated staff and workers as they truly are the heart of this resort.

Good vacation not excellent

We arrived on Wednesday afternoon, and this is our 4th trip to DR and 3rd to a Dreams chain. The grounds are very clean, front desk staff not exceptional. The resort layout was a bit odd with kids club quite a walk from lobby and main theatre / casino outside as well. A couple days into the trip, my parents made arrangements to visit from dreams PC and were made to wait over 30min at security gate before allowed in. (The drive from PC to Palm Beach is only 30min.) I complained to concierge a [... read more]s they were sitting there, and he told me he needed confirmation. I said get your confirmation while they sit in the lobby not in a cab in 38c heat. ( Really, what are they going to do, run and jump in the pool and get to stay for free for the day? A bit ridiculous) When my folks were allowed in to the resort, the staff had an issue with the "Dreams Dollars" issued by Dreams Punta Cana to my parents to cover the day pass cost. They asked for paperwork to verify the Dreams Bucks? Thankfully it was taken care of rather quickly by a management team member. The food was great at all the a la cartes. The pasta station and omelette station were the best part of the buffet. Abby at kids club is AMAZING, and kept the kids busy for a couple hours a day. The sunquest rep Cristian, booked us a pirate adventure and we asked for a golf outing that he said he would take care of. He never called us back about the golf so we figured it out ourselves and the pirate/shark adventure was cancelled once due to weather. On the rescheduled day we waited most of the morning and finally had concierge call him. He said it was cancelled again due to weather but what was frustrating was we wasted the entire morning packed up, sitting in the lobby waiting for the bus to show. Off the resort is very safe and a short walk to get souvenirs. Overall, it's time for something new for us, but clean, descent pools and good food.

Wonderful Staff and resort

The staff, such as Robin Hood at the Coco Cafe, Emilio our never enough server, Georgie,(Sammy Soussa) always checking on us at the buffet. The always polite and ever accommodating staff ,for everything, you name it they acquired it! The rooms were lovely and spacious, my daughter emailed the hotel and a awesome chocolate dessert appeared one evening during our stay...amazing! Numerous pools, great beach, never ending drinks most attentive service!

AWSOME week

My husband and I along with my brother in law and sister in law stayed here the week of September 25 to October 2/2016. The resort is only 20 mins away. We stayed in the Preffered section building 2 which was great. We had our own private check in, own adults only pool section which was very relaxing. The water was warm, we had endless drinks and a small buffet of food to enjoy while you were there. The room was nice, clean and the shower was the biggest I've ever seen! Ask for the mini bar upgr [... read more]ade. You get 2 mini bottles of rum and vodka, a snickers chocolate bar, M&M and Pringles chips every night. We took them on the plane with us to snack on. The private beach was nice too. The resort was not full so you felt like you had the beach all to yourself. There was quite a bit of seaweed that week but the guys were cleaning it up constantly and our resort beach was the cleanest if you were walking. The water was warm for swimming. The only issue we had were the vendors walking by and calling out to you to lookie lookie and it got annoying! We love the beach because of the nice constant breeze but after a while we move to the big pool where there is great music and it's more lively. The grounds are beautifully kept. The pools were clean. There is a coffee shop we enjoyed with yummy treats and great cappuccinos, lattes and iced drinks. All the ala cart restaurants were good and the buffet was excellent. I have to say all the people there are really friendly, always trying to please you. George and Emillio....we miss you already. Concidering some work 12 days on and 3 days off and others 24 days on and 6 days off....they are always happy to see you. Great staff! We went to Don Lucas Cigars for a couple of hours. Please don't buy cigars from the beach vendors! They are terrible. Go to Don Lucas. They pick you up and drop you off for free. We've been there 5 times now and will keep going back every time we're in Punta Cana. There's a rum bar, chocolate factory, coffee tasting etc. We love it. Nice to get off the property too for a bit. The entertainment was a surprise. It was actually pretty good. We've seen some really bad shows but here was good. The weather was great but can't say that for this week as hurricane Matthew blows by. We were lucky to have left just before the rains came. Anyways, we all loved this resort and we wouldn't hesitate to return here. We loved the size, the people, the food was excellent and all in all we had an AWSOME week!

Great food friendly staff

The food was excellent...service was above average, the staff were very friendly. The beach and pools were excellent, room was clean and good maid service - negatives...... we felt there was no real benifits to being in "preferred club" the Bali beach beds that were advertised were not up and beach wait staff were very slow (even with great tipping) ran out of premium liquor (frangelico) and was never restocked when requested. Overall 8/10

Great Time

The staff at the resort were great. Very friendly, entertaining and pleasant. The food was always fresh and yummy! The restaurants don't need reservations and the buffets are outstanding. The rooms were spacious but could use more drawers for storage. There are lots of beds available around the pool and there was great space at the beach as well. We would definitely recommend to stay here to friends and family and we'd love to go back soon!

Good vacation

I've been to Punta Cana several times and have stayed at various resorts. This resort was okay but not as good as others. The poor: The front desk service was poor. The rooms were not designed well and it was difficult to share with my travel partner. Two women need more space for their things and there was little privacy for changing/ dressing. The bathroom was run down and needed an upgrade. The good: the staff was great. Erika was a pleasant waitress at the buffet as was Emilio. Juan and Jorg [... read more]e at the Italian restaurant were also great. As was Darlin who was part of the entertainment team. The a la cartes were really good. The pool and resort grounds were beautiful.

Nice Resort

The resort was in a good condition, clean and well maintained. the service was "excelente" we enjoyed our vacations there. Information, activities, and assistance were on time and accurate, all the staff was always friendly. I love the food...really fresh. OMG, I recommend the Spa, we spend quality time there. Good recommendation by the Tripcentral representative.

Beautiful beach and good service

Everything was well-kept and the food was also delicious The staff was attentive and answered all of our questions about anything we had! The entertainment was also decent and there was a lot of choice for food and restarants.

Awesome resort!

This place was amazing! We had a great time, enjoyed the beautiful resort and beach. The staff was very friendly and went out of their way to please the guest. The food was delicious and plentiful. I would definitely love to go back.

Great week great place

The hotel was amazing. Great staff, always friendly and helpful. Food quality and selection are topnotch. Grounds,pools,rooms and beach all well kep't . Nothing negative to say. Lots of things to do. Loved the shows.

Good Resort

Grounds were clean, staff friendly. buffet food was ok if you searched out something you could eat. Ala carte was better. very busy and loud beach. not a place for a quiet holiday. lots of young families.

Great Everything!!!!!!!

We stayed January 2016, the overall resort is fantastic. Lovely grounds well maintained, the staff is excellent, especially Luis from the entertainment team. The food we thought was great, good selection and flavour. The buffet is big, get the pizza!! The beach is cleaned of seaweed all the time. Room for great walks and the sales people don't bother you if your not interested. What a fantastic trip!!!