Cute home away from home

This small resort gives you all the amenities of a larger resort. The resort was clean, staff were friendly and the food was better than expected. The towrls in the rooms could be a little bigger.A 3.5 star that feels more like a 4.

Amazing Resort

The Resort is small and has very friendly staff. Good was very good and lots of variety. Great shows and family activities. Nice Sandy beach with lots of water sports voting on. Would highly recommend this resort.

Disappointed

We found this resort tired and in need of updates. Some of the employees are friendly and some not at all. We all had stomach issues at this resort. The food was very repetitive. The resort is very well kept however and some staff try very hard.

Okay resort beautiful beach

Resort was okay. Beach is gorgeous. Food was okay as well, we were able to find things we liked and stuck to them all week. The service in the buffet was disappointing. Dirty dishes would mount up on the table before they would clear them and rarely took a drink order. Pool area was nice, lots of lounge chairs, music playing, good and fun vibe. Rooms were very outdated. Beds and pillows AWFUL! Beds hard and springs sticking out and pillows were ridiculouslying flat, couldn't even call  [... read more]them pillows. Maid service was so so. If your looking for a nice beach and a place to relax and chill it's an okay choice but if your a foodie and need an actual pillow to have a good night's rest you might want to consider a different resort.

Issues this year sadly.

We are return customers, but I should say I was a little disappointed this year. We had a few complaints where we did call the front desk to have the issues dealt with, smoke alarm going off, not enough towels for the number of people in the room and additionally a large infestation of some type of wing shedding mosquito that took over our bathroom on the last two days of our stay, and sadly no one even came to check out this more serious problems. We killed a dozen or more bugs our second last [... read more] day and on our last day, when we awakened, the bathroom was covered, counter, toilet paper, towels, our travel toiletry bags, everything in that room. We had to immediately remove all items from that room and take them outside to try to clean them. We closed the door and tried to get our things packed and away from that area. The infestation still had not been addressed when we checked out.. I have recommended the resort in the past, but I wouldn't recommended it based on out most recent visit. I do love the staff!

Amazing Facility!

The grounds were beautiful and very well kept. The hotel was kept very clean and had that Spanish charm but it could use some minor repairs. The patio doors did not lock and we had to change rooms because of termites in the closet and bed. The staff was not really telling us that it was termites but we recognized them on the white sheets. The staff were friendly, helpful and quick to please. I would recommend this hotel, it was well laid out, efficient and very safe.

Wonderful as always

This hotel although older (some renovated rooms) is very clean, the grounds are beautiful and the staff very helpful and courteous. I've been staying at this hotel for many years and there a multitude of reasons I keep going back. I have often traveled there as a solo female traveler and have always felt safe and due to its smaller size meet many people.

Amazing stay!

This was our first time in Cuba. The staff at the Arenas Doradas are just amazing! The beach was beautiful, the food was good, and the entertainment was just wonderful! The resort is an older one, so if you are looking for new...stay home! The rooms are clean, always had hot water, towels and bottled water. The staff go out off their way to make you happy. I would recommend this resort and will be returning next year.

Wonderful resort!

This is our third time to this resort and it only gets better each time we are there. We stayed Dec 8 - 15/16 and found they have completed room improvements - like new mattresses, new sheets, new towels, new drapes along with wonderfully quiet air conditioners. There is new furniture in the lounge/bar area and the main buffet area has had a renovation in the food area. This is an older resort, but is it kept very clean and the staff is amazing. The beach is one of the best on the strip - wi [... read more]th little shell and coral wash up. We have always found the food to be good to very good. The quality of beef served has also improved. Next time we go we plan on staying at least 10 days. The front desk ladies, Onys, Marelys,Mirian are wonderful and so helpful. The staff in the restaurant, especially Islay, Yulianna and Vladimir and the rest are just the best. Can't wait to go again.

Love, Love, Love

Totally loved my holiday at this beautiful hotel. It was very quiet since we were there during the days of mourning after Castro's death. No music or entertainment. But, it was a great experience just the same, The staff are friendly and helpful. The grounds, rooms, buildings, beach, are all spotlessly clean. The food was much better than I expected after reading other reviews. There was a lot of variety, fresh fruit, meat, veggies, and an amazing selection of cheeses. The Cuban and Italian a la [... read more] carte restaurants were excellent. Don't bother with the bus tour to Vardero. It is a tour of the other hotels. Take the shuttle into Vardero instead and walk around and shop at the markets. We had only good weather and spent most of the time at the beach.

Nice place

Nice resort,friendly staff. I will go back there again.The food was okay and they make great drinks. The beach was clean with lots of chairs to relax on. So far the best resort i have been to in cuba.

So-So Resort

The overall hotel was 2/5. Food wasn't the greatest, room/suits are decent. Beach is nice, scenary/landscape is very pretty. Maids/staff are friendly. Entertainment and attractions need improvement...

Whiskey George

First timer with friends that are return guests. For my age of 88 years it was easy to get around with flat sidewalks that were well maintained.The pool had easy gradual access, and every staff member was polite and acommodating.I had no problem to get on or walk the beach..piano music in lobby was soothing and refreshing to the ears.I thank my friends for showing me this hotel that caters to the elderly.Senior Paradise!

Return guests

Having been to the Roc we knew what to expect and weren:t disappointed. everything was perfect as every other time.The only gripe was at the pool that the music was to loud at times and some mellow music at times would be nice to relax. all in all it was the best as in other years .will return.

Great Holiday

This is a great hotel, the grounds are kept clean as is the pool, dining room and our room was very clean. The rooms are basic but the a/c works great and we had lots of hot water. The food was good and much better than when we were here two years ago. The staff are friendly and always smiling. Milady and her partner at the beach bar are super friendly. Giorgio and Rudy at the lobby bar were awesome. Daisy at the pool bar was also very friendly. The evening shows were good, the Rock and roll sho [... read more]w and the magic show were very entertaining. We really like this resort because the staff remember you and welcome you back.. We are already looking forward to going back next year.

Amazing Second Stay

We visited this resort back in 2014 and noticed a lot of improvements. Great new buffet, new air conditioners and Flat panel TV's in rooms. Very clean public washrooms. A la cartes were all great! We only found issues with Internet spotty but hey you are on vacation!

Awesome! Would definitely go back!

We spent five days at this resort and we really enjoyed ourselves. For what we paid we were very satisfied. The beaches are beautiful, the pool is awesome, always some sort of entertainment, in the pool during the day and shows at night. The only complaint we had for our trip was the food. It was pretty average for Cuba so we knew what to expect but the buffet was usually cold. The restaurants were much better though. We would definitely go back!

Good times and not bad resort!

The resort was nice in Cuba standards. The food was ok to good, better if you like fish. A visitor from the resort next door came over one night and she had been at our resorts a couple years ago and said the renovations were nice and the food a lot better than the other two resorts she stayed at last year and this year. Recommend to not use a groud floor room as ants and other critters can get in through cracks in the door. If you get those pesky ants, I found a quick instant way to kill them  [... read more]by using SPF 50 spray on sunscreen :-). The beds were actually not too bad (best ones in 5 times in Cuba) and the rooms were cleaned daily, although the towels were hit and miss sometimes (see bellow). The beach was beautiful with a lot of nice white sand. HIGHLY recommend two essentials to pack in your luggages besides the obvious... A beach towel and an insulated cup. Towels are often not available and the pool and sometimes for the room and the reason given was an apparant issue with the company cleaning them. As for the drinks, the plastic cups you get are very small and you will spend a lot of times going back for refills or if you are a slow drinker, your drink can get warm fast. We did the delphinarius (show and swim with dolphins). We also did it 12 years ago but they are not getting extremely greedy on their price and if you want a picture afterwards (no camera allowed btw) you have to pay 30 cuc (30 US) and 35 for the video. The hotel has a very good feature with its free shuttle to the town of Varadero, but make sure to be at the pick-up at least 10 minutes ahead of time. The one we took back left 5 minutes early to go back to the resort. There is a nice pool and the bartenders are great (Daysi, Lissette and Roly). The entertainement staff was outstanding and always trying to make sure your experience is as memorable as possible. Go YUYA! Kids area is mainly for smaller kids (up to 7 or so) but my 10 years old daughter liked it and it gave us a bit of alone time for me and my wife. All taken into account, I would recommend this resort. Enjoy your trip, we sure did!

Nice Resort

We just got back from the Roc Arenas Doradas. The resort is good but average. The best thing about it is the beach which is spectacular. The rooms are tired and dated but liveable. The A/c in our room was really good. We had a room close to the beach which we really enjoyed. The grounds are well kept and the pool area clean and good. The food was not great. The buffet was difficult to find things to eat. The Italian a la carte was the best. You only get 2 a la carte's per week so difficult to kn [... read more]ow how good the others were. The coffee bar in the lobby was really good. The staff although nice do not go out of their way to ensure you have a good stay. The entertainment staff is great and work hard to ensure you have fun. Although adequate I would not stay there again.

Great Fun!

The resort was quite nice, not too big so that getting to the beach, pool, restaurant and other amenities from your room wasn't a long trek. The room needs some upgrading though. The headboard was missing an art panel. The whole room could've used some art work. It was too dim at night because it only had one table lamp, so we compensated with the entrance and bathroom lights along with the tv on. The beds were sleepable, but you'd probably hurt yourself if you jumped on it. There was still a us [... read more]ed tissue and debris underneath while I was searching for a lost shoe. The bath tub had corrosion, and the toilets didn't flush down properly, so the bowl didn't clean unless you use a toilet brush or spray it with the shower head which, by the way, had almost no water pressure. The soap and amenities weren't replenished, like the complimentary water bottle. I had to take the empty to the bar and refill it myself everyday. No minibar either. Also, saw a couple of cockroaches near the bed. The safe was not complimentary either. Overall, housekeeping was ok at best, and our stay was relatively pleasant. I just wish the restaurants and other indoor public spaces were air conditioned more. The only relief I got from the heat was from the beach, pool or our room. Despite all that, we had a terrific vacation. We love Cuba and the people, and we'll keep coming in years to come.