Disappointed

I was greatly disappointed in this resort. On first sight our room needed repainting as rust was on the ceiling. It had a metal piece as you walk in. Tub was chipped. Took two days to get them to turn on air conditioning. Fridge didn’t work till 2nd day. Hair dryer never worked. Ceiling in gym was leaking and had marks from previous leaking. Gym equipment was old and needed upgrading. Were not allowed extra water than 1 bottle a day for two people. Also on day we left at 6 pm was not allowed a [... read more]ny water. Had to sneak it at the bar. The grounds were fairly maintained. The shark pond was stagnant. The pool was well maintained. Bars were run well but wait to get served in main building was at least 1/2 hr. For the advertising and what I received were two different things. I expected concierge but had to pay for it. Expected ocean view. Got a roof view. Expected room service. Oh no that wasn’t for us. I feel I paid way too much for what I got. The cleaner was wonderful and cleaned exceptionally well.

Good time

The food wasn’t too bad. Rooms could be cleaner but you are not going there for the room. Beach was awesome and pool was great! The staff was friendly and helpful. I would go back tomorrow if I could.

Paradise Perfect

Everything is just perfect. The facilities the food and particularly the great staff. The fact that it is between both Varadero and Havana is great. One of the best beaches in Varadero the flight by Sunwing was trouble free and on time.

Great place!

Hotel services are very good and hommy. Overall, it was worth every penny. I must say Hotel staff are amazing! We had such great time there. Well , a ceiling light was dead in our room, but it doesn’t bother us. Most of time, we didn’t even in the room. We spent most of our time in The beach and other activities. Oh the toilet in our room had a bit trouble when flush, other than that everything is great!

Decent Resort

The resort was as I expected. Many of the servers at the bars, restaurants and cleaning were very friendly and helpful. The front desk staff could have been more helpful when asked questions about the resort and and areas around the resort. The resort itself was clean and well maintained, and I appreciated the short distance from the rooms to the beach. The food made on grills were good, but other foods were bland but manageable.

Beautiful Resort

The room,staff were excellent and the food was the best we've had in Cuba. Loved the beach and the pool. The only bad part was that the music with the entertainment was much to loud. It was so loud that it came to a point that we couldn't hear or understand the proformer. It does not need to be so loud. The guest are not far away from the stages. Louder is not better. We ended leaving then stopped going. Also I was disappointed in the Lobby Bar restroom. There was toilet paper instead of paper [... read more] towels in the ladies washroom. We wil certainly return Kathryn and Tim Dreher

Pleasantly surprised, great value for the money.

The rooms were very clean, the service was good and the food was better than expected. Really good value. We also liked that there were plenty of comfortable chairs around the pool and also the beach. The meal options were varied at the buffet and the specialty restaurant was excellent. Had a great time with our friends.

Truly a very nice resort

We have been to Melia Las Antillas many times and we love the location of the resort and the size of the resort, it is not too small and not too big. The staff are excellent, they are truly amazing people. It is like home away from home. We did find this time round that the food was not as good as usual. However, all in all it was a great place to be. We were a bit annoyed that we specifically ask for and pay for a bungalow garden view room and we were put into the hotel for our first ni [... read more]ght and did not get into our room until the next day in the early afternoon. To my understanding we pay a little extra for the garden view room and think there should be some adjustment for the inconvenience of having to stay in the hotel for the evening. Having said all that, again we LOVE people at this resort all the staff including the gardeners as well. Very very nice and friendly people. You cannot ask for much more than that.

Lovely but older resort

Room was very spacious and clean. Beach was beautiful! The a la cartes were amazing! Buffet was ok. We could always find something to enjoy! The bread was amazing! Staff was very friendly! We would return to this resort!

Awesome resort

The grounds were well maintained and beautiful. Variety of food. Shrimp, mussels, crab were a treat to have. If you like spicy food there were sauces to add. Room was large and very clean. Staff very friendly. Beach was the best. White sand and could walk long distance. Entertainment at night was good at the bar and outdoor terrace. Over all great vacatiion

Great resort!

We enjoyed all aspects of this resort: great food, excellent pool, great entertainment, great service and nice room. We enjoyed the fact that they're weren't a lot of line ups at the resort. We always could find a spot at the pool or on the beach. All the hotel grounds were well maintained and the staff was excellent. The room (delux room) had a great layout, but is starting to show the signs of age (wear and tear), could use some new bedding as well. Overall we were very happy with this res [... read more]ort and would recommend going there.

Not good value for the money

Overall there was nothing exceptionally wrong except for one thing. There are two hot tubs in the pool areas but neither was hot or even warm for that matter. And given that I have a bad back I was not impressed. The pool area was very nice, but the beach could have been cleaner. I had to change rooms because in the first one the safe and the patio door lock were both broken. I was not the only person during my stay to request a room change or even a resort change. The second room was must [... read more]y smelling but it didn't bother me. The food was better than I was told to expect in Cuba. Lots of variety. However, they don't seem to get the concept that a chaffing dish is supposed to keep food hot, not just lukewarm. On the plus side I was impressed by the local Sunwing rep and the tour guides.

Fair resort

Resort is fair but not amazing. The bar was ok. Service ok. The food lacked variety. The room service was very good. The beach amazing as usual. The grounds very well maintained . The rooms needs renewal especially the washrioms

Great resort

Had a fantastic time at this resort. Lots to do, great food, and great staff all made this a very memorable trip for me. I will be back to this resort i the near future. I would recommend this resort to anyone.

Great vacation destination

The grounds were nice, the rooms were clean. Most of the staff were friendly, some need to smile more! Drinks were good, lots of choices. The buffet food wasn't always hot. The pool was refreshing and the beach was clean. My biggest complaint would be the airline delays both heading out and returning flights. Too many hours sitting in airports. Nothing to do with the resort.

This was a great resort!

I found majority of the staff to be absolutely awesome (specifically awesome were Havier, Orlando, Tatiana, Miley and Omelet lady-sorry didn'tget her name-these individuals ALWAYS went above and beyond). The rooms were spacious and clean to sparkle every day, the grounds and beach were immaculate. The food was underwhelming due to the fact the buffet food was always cold, even when they would top up the trays, it was still cold. The only good thing about food at the buffets were the pasta, gr [... read more]ill and omelet stations, were it was prepared for you as you waited so guaranteed to be hot! Over all my experience was so good, even the cold food didn't make my experience a bad one.

Amazing Resort

First time visiting Cuba. The Melia Las Antilles was recommended and did not disappoint. The staff is welcoming, the rooms clean and the food was great. I would definitely return. Sunwing Flight was delayed almost 5 hours going to Cuba from Toronto and 2 hours coming back next time I would pack bug repellent the sand fleas loved me

Amazing Resort’s

We Celebrate our 43 years our Wedding Anniversary, and this Hotel was Massing what they do with us first we go to Romantic Restaurant for Free Lobster Dinner, we just Not believe that our Welcome for us we Never going to Forget this all week so many Suppressed, we going back again soon we just like to Thank you the Hotel and our Travel agent Angela so much and the Trip Centre

Nice resort

The hotel was okay. My room was fine, clean and my maid Yuvie was great. Too many stairs to climb every day and walking to reach the pools and beach. Although there were elevators to go from my floor to the lobby floor, the elevator to go to the buffet and restaurants was under maintenance. Therefore, the spiral staircase had to be used at least 10 times a day. The pool was at least 5 city blocks from the lobby and the beach at least 10 to 15. When one has a chronic condition such as RA ,  [... read more]bad knees or back that is a lot of walking or climbing for one day x at least 7 days. Staff was friendly and tried to be accommodating, food was fair, a la carte restaurants were good. I went to relax and I accomplished that to a point.

Beautiful beach

Beautiful beach, safe and sound. Always wanted to try Cuban food as usually people complain. It was good, different cuisine of course (thats why people travel the world) but good. There was always grilled seafood, pizza, pasta in case you don't like Cuban food. Mediterranean restaurant was great. The bathroom was a little surprising after being in mexico. The buidling was kind of old but clean, GREAT GREAT GREAT entertainment team! Amazing dancers and performers! Never seen better shows than thi [... read more]s. Great people! Kind, nice, and respectful. I will definitely go back again this time for a bit longer than 3 days.