Horrible stay

food was disgusting ,inedible,no hot water,paper thin hard mattress ,rude unfriendly staff,no butter ,long queus for buffet,no vodka ,just terrible dont stay here and its not the embargo stayed at muthu playa in december food was delicious and had no issues at all how i regret booking this hotel

Old moldy dirty resort

This resort is very old. The rooms have mold in them and do not get a very good cleaning. The lobby is dark and small. The grounds are run down but landscaping is nice. Buffet was horrible. The same food for lunch and supper. But a few nice restaurants close by. The beach beautiful, the pool clean and nice.

It was okay

Needs lots of updated and more cleaner rooms does not look well maintained ,, bathrooms do not like clean stains in bathtubs ,,, smelly blankets the staff need to smile more , food can be better ,, service aren't the friendliest

Amazing once again

In our opinion my hub y and I have traveled 4 yrs in a row with the same agent at trip central candice and she has always done over and above for us we love club kawama varedero for many reasons 1st is the beach then it goes to the people and forever friends u meet....Its a 3 star and nothing fancy but great staff grounds clean food will suck anywhere in cuba entertainment well when u meet the kinda people we do it's the best...Kawama is walking distance to everything and I mean everything..As f [... read more]or the rooms plan Jane but they sure look after u expesically if u r a repeter for the rest of our lives...The only bad thing I have to say is be prepared to have a good time of not pay 1300 alone for 1 person at a 5 star instead of 1250 for 2....Thanks again trip central and candice for always helping us....

One of my favourite places for fun in the sun.

This hotel is old but full of charm and fun people. The grounds were kept beautifully while I was there considering there were a couple of downpours that knock lots of leaves etc. down from the trees. 3 a la carte restaurants and the buffet have lots of food choices, I am always able to eat good meals while there. Friendly staff everywhere to help you. Love the shows in the evening. The rooms I have had were clean with some repairs needed. However I am not there to spend time in the room, except [... read more] to have a good nights sleep. The beach and pool are amazing.

Club kawama

The hotel was ok but they ran out of toilet paper at the pool bathroom every day other than that the entertainment was good every night I would recommend the hotel to a friend I would come back next year food could of been better

It is as expected....

Resort staff was amazing as always. Times are tough right now in cuba in general and you could feel the difference everywhere you went. Grounds and buildings need repair but are almost 80 years old...

Awesome beach

This is second time, good value for your money , great walking distance from restaurants, markets, if u like to fish bring your rod as its on the other side of the street. Beach is amazing you can always see your feet. This is a resort that is so ive been told 1 km long so if u are at the other end be prepared for a walk. Very layed back resort so if you are looking or your fancy blended drinks, really good mojitos this isnt the place athough they do make awesome lime dacquiris. The food well y [... read more]ou can always find sonething u like, they hve a good snack bar hamburgers,hot dogs, ham and cheese no fries! i suggest if you like peanut butter,jam, snacks bring from home. Rooms are very old so be prepared if you didnt book superior, we did and we still had to see manager and they gave us a room in perfect location. Cuba just broght in a new law a couple of months ago that you cannot use pesos at the airport when waiting to leave so make sure you change yoyr money back at bank or airport before u go though security. You also might want to pack a sandwich at hotel so u dont have to buy at airport as only 1 restaurant and sandwich venues that are overpriced. Also buy your booze and presents in town airport double the price. We had a great time at Kawama will go again as it is a relaxed atmosphere and you can always get a lounge chair! Bring a flashlight as its not very well lit at night and if u use a facecloth bring that to. Hope this gives u a little idea of the property!

Kawama !!!! Built in 1934,

Don't go there !!! Everything is old and not renovated, the picture are not realistic of what it is in 2020. Same food all day, all week. People are not sympatic. The only do something for you if you tips before, and you have to give a big tip. In my room, I was supposed to be refill in the fridge each day, Nothing done all week. Towel they didn't want to change them each day, they were dirty and wet, but they were putting them back on the shelve and leave it there. The shower curt [... read more]ain was holding in place with only 3 rings, and the bath, was crack and the rust was painted but she was peeling.

Great resort but needs a bit of T.L.C.

It isn't my first time there, I believe my 7th. But the last couple of times I noticed that it's starting to need some renos. We would wake up every morning to a mountain of sand in the bath full of ants that would somehow come out through the drain. We would rinse it and it would come right back overnight. We also had a none working A.C. all week. Our room neighbour had a broken toilet all week that they couldn't flush at all, they made a complaint at the front desk and it never got fixed. We r [... read more]an out of toilet paper and we end up waiting 24 hours for it. But all in all it's still a great resort and I would still go back.

Good

Pool area was great. Lots of chairs and cute little shade huts. Beach was beautiful with lots to do. Rooms were good hot water and a/c worked great. Food was good different every night. Kikis a little restaurant off the resort was really good !! I will be back.

Club Kawama

Loved my visit here. Beautiful beach. Amazing array of food, prepared with a lot of care. Walking distance to many interesting places. Staff friendly, as long as you tip periodically. This is a three star resort and is what you can expect for this rating. The beach is easily a five star!

Average resort

Obviously an older resort however most everything worked. My room was clean and the grounds were tidy. The staff were friendly and helpful. At night it was difficult to get around since the lighting was not good. The food was fine and I enjoyed the Itlantian restaurant. The location was great. You were a short walk from the town.

Club Kawama needs to up it's meal quality/selection

The staff was friendly helpful and generally fantastic! The entertainments were OK, although I really do not like rap culture which was about 2/3rds of the nightly music programming at the stage beside the lounge. One night on the other hand, a rock band nailed the International Submarine Band / Byrds / Flying Burrito Brothers "Cosmic American Music" sound pioneered by Gram Parsons and Neil Young et al. in the late 1960's and early 1970's. Very impressive! But the buffet restaurant became ve [... read more]ry predictable and sometimes included under-cooked elements (like under-done potatoes in an egg salad from the cold table for example). The oil that all the grill chefs on site used added a taste I hated which made every meat taste the same (needless to say I didn't eat much meat). All in all a good experience - as is 27C and sunny for a Canadian in January! :)

This was not the resort for us

My wife went to Club Kawama Dec 23, 2019. for one week. The hotel inflated there price for the xmas holidays as do the rest of the resorts. The room they gave us on arrival was at the furthest point away from the lobby. The room was completely stripped . There was no bed spreads. no lamp shades. no remote for the TV, no remote fore the AC unit, no shower curtain, the window locks were broken, no phone, and there was no hot water. The general condition of the room was poor. this room was uninhabi [... read more]table. We went to the front desk to ask for another room and were told to come back at 11:00 am the next day. The next day we went to the Hola tour rep. (josa), and explained the condition of the room. Josa went to the resort manager and arranged another room. The room they took us to was closer to the lobby and in better condition, but there was no phone and no water at all. So, Back to the manager again. Finally they put us in a room that had the essentials in it but still no phone. apparently there are no phones in any of the rooms at this hotel. The next problem was getting fresh towels. we only got fresh towels every two days. The food was good if they didn't run out. The buffet restaurant was to small for the amount of guests they have. They purchased the resorts on ether side of them and closed those buffet restaurants. You had to line up just to get in the buffet, they would let so many guest in, then close and lock the door until more room came available. There was only one cook station and lineups were long. they ran out of food constantly. there was no butter at all, they just didn't have it. The Italian restaurant had no pasta at all. We have been to Cube 11 times and it is to be expected that things are not always perfect, and we are not overly fussy but this place is bad.

Amazing Vacation!

I am going to leave an honest review as I read many conflicting reviews before I stayed at the resort. First thing the food is not that bad. I have been to Cuba in the past (5 star) and the food was better here. Yes you might have to look around the buffet a bit, but I did not starve. The specialty restaurants were great, especially the Italian. The grounds are beautiful. When booking you have to remember you are staying at the oldest resort in Varadero. They are fixing up the resort buil [... read more]ding by building. I didn't realize the size of the resort until I arrived, it is approximately 5 blocks long, so this is going to take some time to complete. You can see the work that has already gone into the restoration and that is still going in. I did read a comment regarding pillows, we did take our own, but during the week our pillows were replaced with new ones, that were just like the ones we brought from home. Overall the grounds and building are absolutely beautiful and full of character. Once the restoration is complete this will be an absolute favorite of mine. Another comment I had seen was regarding staff. The bartenders, bell boys, security staff and the maintenance staff were great. Very friendly and willing to help with anything or just have a chat. The restaurant staff were my favorite. The only complaint I really have is the front desk staff. They were rude and made you feel like you were an inconvenience to them. I only had one good experience with the front desk staff with Vivian. Overall I would return to the hotel, we had an amazing vacation!

Club Kawama

The grounds were great well maintain, the Staff are incredible very friendly.... The reservations to Restaurants was amazing. My room was alright but would of preferred nicer one. Love the beach 🏖.

Like home away from home!

Hotel Kawama is one of the oldest resorts on the beach in Varadero. It has history and character and has sprawling grounds and about a kilometre of beach. Things are generally well-looked after, clean and maintained (a few missing lightbulbs here and there don’t bother me). The staff are mostly long-time employees and are like a big family. They treat guests very well and will go above and beyond if you are genuinely friendly and courteous to them. They work hard with limited means. The fo [... read more]od is great here with lots of options at each meal. I’ve been to many resorts in Cuba and this is by far the best for service, staff, location and food. I love that it is mostly quiet (no late disco) and there are always loungers on the beach in the shade. The pools are a great option when waves are high. Walkable distance to the markets and several nice restaurants as well. I will be back! *pack things to give away when you go! Toys, tools, sports balls, clothing, shoes (runners especially). :)

Good time- Great people

Rooms were clean, you may want to bring a pillow, not the fluffiest I've seen. Very poor selection of food in the buffet..but lets face it, were not there for the food..lol Grounds were kept clean. Resort ran out of towels one day- not sure why? The Staff, always very nice.. This is my 2nd time at this resort.. I always meet the nicest people and leave having new friends..I will always go to Club Kawama because it offers what i want, nice people, close to downtown Varadero and first resor [... read more]t from the airport.

Lub Kawama

Great place music ocean 2pools great room and staff had a wonderfull time there, would recomend to anyone. Xoxoxo !!!!!!!! Qwertyuipkjjgffdsaxcbbsfghhgggggggggggggggggggggggggggggggggggghghhggggghhh