Wonderful week away!

We were very impressed as to how the hotel handled covid. Masks were mandatory when being served at the buffet. They have added extra staff to accommodate this new process. Everything ran smoothly and wait time was minimal. We did not experience any shortages as we had heard about at other resorts. The hotel management has done an excellent job to keep things running smoothly. The evening entertainment of various different musicians was a nice break from the regular entertainment that you find  [... read more]in other resorts. The beach is very well groomed with many palapas for shade. There was no need to rush down early in the morning to secure a spot as is the case in many other resorts. Golf was very good, renting clubs and a cart is 63 US.

We keep going back!!

We are returnees for I think the twelved time. As always, there is something that's going to go wrong, I had to pay again for my clubs because I could not find my receipt. So I got it over with. There was a lot of people that had not filled out their Cuban entry form, best to have everything done Toronto airport was not very busy and no issues there other then the Tim Hortons line up !! Flight was good. Everybody was wearing mask Varadero aiport was not busy and went through witho [... read more]ut issues, was glad my clubs got there this time, we were there in November and our clubs got there on 4th day !! Mask were worn till we got outside, there was a cooler beer vender in parking lot unlike November Checking in was a breeze, we know a lot of the staff and got our rooms right away There is a serious shortage of beers in stores and at the resort, beers on the golf course are $5.50 us compared to $2.00 no so long ago !! The golf course is in very good shape and the staff are very helpful as usual The people of Cuba are in need of medical supplies & every day items that we take for granted, that they cannot buy at this time, we all brought goods on our trips to help them out All in all, we had a great time again, lots of laughs, in fact I am returning April 3rd to do it again with some other friends!!! Cheers!!

DISAPPOINTED

While the resort itself was beautiful and clean, food plentiful and drinks very good I could not get past the amount of people at this resort chain smoking. Being a lung cancer survivor two years now I could not spend any time on the Terrance as my lungs could not handle the smoke. One evening I was only person without a cigarette out of about 50. No matter where I went on the grounds, whether it be the beach, pool,, everyone around me smoked. I do know from experience other resorts in V [... read more]aradero have designated smoking areas, both on beach and bar areas. The Melia las Americas was a free for all smoking resort. For that reason, I will not be returning to MLA.

Best Resort Ever!

The resort was beautiful! Beach beautiful! Staff amazing . Food was good considering the shortage issues they are having . No complaints! Elsy the recreation lady was an amazing beautiful person -Raoul at lobby bar was a treat - great guy - all staff were wonderful- beds could be more comfortable- that would be my only suggestion. We had a great vacation and would go back in a heart beat !

Excellent resort

The hotel is old but very well kept with nice groomed grounds and the beach is best in class. The food was excellent for Cuba standard at all the a la carte restaurants and at the buffet. Not as many selections like in the past years but considering Covid times we were very pleased and we always found something good to eat. The food at the BBQ restaurant by the pool was up our alley! People were very nice and worked hard to please us. Thank you! The room was cleaned daily The only thing I d [... read more]id not like was that at the lobby bar there were certain drinks that were displayed but not served except if you were part of the Level. I did not see this anywhere else. Usually The Level or Diamond Club, etc at other resorts have separate bars with more expensive drinks. One special thank you for Julio the entertainer who worked tirelessly to make sure people had fun around the lobby bar and outside patio. When Julio had a day off was a boring night! Thank you!

Good resort

Overall I was pleased with this resort, at this time time there were a lot of shortages mostly due because of covid. However the staff did the best . The only complaint I would have is with the baroque area by the swimming pool, the first try I had to wait 2.5 hours to eat a meal the second try and they served me raw pork and the wait staff were very upset when I sent it back so avoid this restaurant and your time at this hotel will very good.

Just as we expected

The hotel was as we expected. This was our fourth time and we like the facility and the golf. The Level does provide a little more convenience. My wife and son were with me and we had a suit which included a bed for my son in the living area. Overall it is what we expected. Food is typical of Cuba and lacks flavour. But we found it to be acceptable.

Great Resort - Highly recommend the Level

Hotel is great - we upgraded to the Level and were really glad we did. The bungalows were spacious and well maintained. Our housekeeper Barby did an exceptional job. We really enjoyed breakfast and lunch at Limoncello - the al la Carte's were good as well. A little disappointed with the main buffet, didn't seem to have the same great selection as 2 years ago. Bartenders were great at the level - Raul and Jorge were amazing. Pool was a little on the cold side. Service on the beach was good. All t [... read more]he staff were wearing masks all the time. Social distancing and covid protocols were being followed too - so it felt quite safe even during these times. We did not golf - although 3 days of golf are included when you stay at this resort. Overall a great vacation!

My winter oasis

I cannot say enough about this beautiful place. I’ve now been 8 times and will be making it 9 shortly. The staff is so kind and thoughtful. The grounds are beautiful. The hotel is fantastic and the food is perfect Having the golf course a hop skip and a jump away definitely helps too. This year it was great to meet a few more coupes who have frequented this resort 23 and 40 times I believe that says enough. A big thanks to Wendy van zandwyk from trip central for her help again

Beautiful but a bit dated

Absolutely beautiful grounds, well kept. Beach was beautiful and seaweed free. Golf course is kept well as well. Outdated rooms and lobby furniture. Good food esp at the a la carte. The international was our favourite. Service was amazing.

Very nice resort

grounds were neat and well kept; proximity to the golf course was fantastic; the room served its purpose, nothing fancy but was sufficient for its needs: beds, bathroom, a safe, closet, nice view of lake and golf course from balcony and was cleaned nicely each day. my largest complaint is the food in the buffet, we went to Havana for a day and the food we ate was fantastic! was authentic and tasty and gave us no issues whatsoever. so the question is, why doesn't the resort serve authentic Cuban  [... read more]food rather than try to cater to American/Canadian food items? we visited Cuba to view Cuban culture and eat Cuban food, not for their attempt to recreate McDonald's type food. as well the service while not totally terrible it was the indifference shown when they ran out of certain types of beer and drink mixes, which of course should not happen. overall we were satisfied with our visit but at times were disappointed over certain issues which are completely avoidable.

Wont be disappointed

Booked the level room and was huge compared to other resorts. Very friendly staff, amazing beach and enjoyed the food. Already considering our next vacation there. Oh did I mention that golf was included!

Amazing vacation!

Our stay wa amazing. I loved this resort, the service we received was so great. We had beautiful rooms in the bungalows but asked to be closer to the main hotel for mobility reasons and were accommodated right away. We never had a bad meal and loved the 2 a la carte restaurants we went to, our favorite was the grill. Pools are amazing, the one near the bungalow was closed for renovations and only opened up or last day there but the were never any issues with crowding at the other 2 poo [... read more]ls, likely due to the fabulous long, deep, beautiful sandy beach at this resort with tons of chairs and shade. Golf course was beautiful, greens can be a little rough but totally worth it when you're teeing off with the ocean right there. Already planning to go back to this hotel. Note to sunwing, they misplaced my luggage but as I told the sunwing rep. Stuff happens and it's all about how it's handled and they are great about it.

Amazing resort

The hotel is wonderful. The food is increatable good. The staff was superb. The beach and pool are out standing. We are planning to go back next year. The golf course was very good with some good challenge.

Cuba 2020

Loved the beaches, the resort and Varadero in general. excellent staff, food was decent...very scenic. live music was amazing and throughout the day. activities: beach volleyball a highlight main pool and swim up bar closed for maintenance beds - not too comfortable - only complaint - but most of the time spent at the beach - so not a big concern

Amazing Adults Only Resort

Amazing adults only resort. Even though they were completely full didn’t feel like it. Always could find a lounger at the beach. Food was great. Always could find something we enjoyed. We had an amazing corner suite with ocean view. The lobby bar was the best place for drinks. The beach was beautiful!!

Excellent Resort!

I found this resort very clean and the staff were very friendly and professional. I had a standard room and it was much larger than anticipated. The beach was the highlight, it was clean and there was never a problem getting a lounge chair. The only negative things would be I had trouble getting a reservation in a few of the restaurants at the earlier time I was looking for. I ate at the buffet most the time, and there was always something for someone and a good variety. The desserts could  [... read more]have been changed out a bit more, for example, have pies or cakes. Overall, if you are looking for a high-end resort and a relaxing time, this would be the perfect place. The majority of the guests were on the older side, which could be because it is an 'Adults Only' resort and geared to golfers.

Great resort,fun,sand and golf

All staff very kind and friendly. Totally recommend this place. Food was also great. We had 7 ala cart restaurant settings during our 10 day stay, with the availability to do beach BBQ for lunch and full buffets for breakfast. This was our 3rd trip and plan to go again.

Great resort

First time in Cuba and my friends have been there before. Entertainment, people and food was good. Service exceptional! My only recommendation is to have larger patio outside of lobby. It was normally full at night because of wonderful violinists that would play. Would be great if more outdoor night time seating in general. But otherwise, I'd go back again, for sure!

Wonderful resort, people & beach!

We just returned from a wonderful week at Melia Las Americas Varadero. The people, location, beach, pools, entertainment & food were all full of awesomeness! To be able to walk to the golf course and the DuPont Mansion were an added bonus. We were impressed to meet so many vacationers who return year after year & I think we will be back as well. We didn’t upgrade to The Level and were pleased with our room...the cleaning staff did a great job & our fridge was restocked daily. This resort is  [... read more]small and everything was so easy...from booking the ala cartes, the tee times, beach towel exchange and each & every meal at the buffet or visit to the bar. A real pleasure 😎