Our Verified Customer Rating 4.7

Our Verified Customer Rating 4.7

(434 Reviews)

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JustinK  - 

Verified Purchaser

Best resort around

Our second trip to the Melia Cayo Coco and they did not disappoint. Easy beach access, not over crowded and the greatest staff you could ask for. Great day trip on the catamaran to snorkel on the reef.

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Eli..peli  - 

Verified Purchaser

Amazing resort

I am going back.Its my second time, celebrating my birthday feb 14.I was sooo happy.Very safe.Wonderful people.Cannot wait to go back.Great entertainment.Wonderful weather.Delicous food.Very clean.Happy energy.

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Private  - 

Verified Purchaser

Exclusive, Enchanting Destination !

After numerous visits to Melia Cayo Coco, it has become a very special place in our lives. The service is outstanding, the Resort itself has exquisite grounds that are carefully maintained. You’ll find the cuisine to be excellent, the Chefs take special care, and pride in their art. Cocktails are plentiful, many surprises and new delectable treats to discover. The suites have lovely views, linens and are extremely well done. Entertainment is well rounded, from live jazz above the pool, evening m [... read more]

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Tiff  - 

Verified Purchaser

A gem

This hotel is a gem! The beach is beautiful, the landscape is beautiful, the rooms and food are great! The bathrooms are clean, the bars are always full and plenty! It’s only 10 Minutes from the airport. The best thing about this hotel is the staff!!! Welcoming, friendly and genuine! They always go above and beyond for their guests!! ??

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Private  - 

Verified Purchaser

Love the resort

Our third trip at this resort in the last two years. Well run place. Staff are fantastic. Understanding the issues in Cuba this resort stands above many others. Beach fantastic. Pool bar staff are great. Food is decent and never an issue finding something to eat. Rooms more than nice. Grounds beautiful. The staff at the Meliá ensure your visit exceeds your expectations of a Cuban holiday

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Chris1349  - 

Verified Purchaser

Amazing once again

dining and buffet good as always drinks added this year and always love the Cappuccinos the staff always makes you so happy and very welcoming , eddy and other servers are the best in busssiness and would love to come back next year

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Private  - 

Verified Purchaser

The Best!

We love this resort and have been 3 times in the last 2 years, and planning our 4th. The beach is absolutely the best! The grounds are well looked after, and the rooms kept clean. Depending on which block you are in, you may have some issues with the plumbing. This is the only down-side we experienced. The food was adequate and plentiful, as was the alcohol supply. However, the biggest think going for The Melia is the staff! All are courteous, attentive and smiley! Keep it up

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Private  - 

Verified Purchaser

Fantastic holiday

This was our 8th stay at m e l i a Resort. It was fantastic as always, it was really nice to see some of the a lot of familiar faces. Food was great as always, Resort very very clean as usual, staff was fantastic. Special call out to Vivian and Chino AKA Pedro. Looking forward to returning soon.

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Private  - 

Verified Purchaser

I got eaten alive by bugs

Beautiful resort but I can never go back - I got eaten alive by mosquitoes and all kinds of flies. I’ll only go to Iberostar Selection Varadero going forward . Also. Adults drink and are super loud - couldn’t rest. Staff is second to none. Entertainment is weak except for the sax players . Thanks !

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Private  - 

Verified Purchaser

Great Service

Hotel still spotless Only change since last year is food issues. Food variety has diminished. Staff say it's an issue all over Cuba It's a supply problem. Al a carte restaurants down from 3 to one. Delicious but less variety.

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Private  - 

Verified Purchaser

Amazing resort!

Had a wonderful time, food was pleasant not as they say about Cuba food. Staff was great we didn't get the staff to ask for money or our belongings like in other hotels that we have gone to. Beach was beautiful, and sandy.

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Private  - 

Verified Purchaser

Melia Cayo Coco

Positive: have been several times so familiar with resort; staff very friendly; very close to the airport; is a small adult only resort; could always find lounge chairs by pool and beach; beach and water are absolutely beautiful. Negatives: getting very dated and tired; room towels greyish and worn; food was not good which I guess is understandable given food chain disruption: often no white wine or sparkling: limited tropical drinks; water pressure is very very poor for baths and toilet

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Annie1955  - 

Verified Purchaser

Nice, small resort

This resort is small and easy to navigate. Rooms are close to ocean dining and pool. Rooms are old but adequate. Water supply is the biggest issue. Many people were complaining. Food was okay we did not go hungry, but you can see the shortages. Entertainment starts too late. The shows don't start until 930. We never made it to any. We have been here before it has its pluses but I don't know if we will return.

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Private  - 

Verified Purchaser

Frequent Traveler

Great resort, clean, very comfortable, lovely staff, spacious rooms, comfortable beds, no complaints in this area. lovely quiet beach, plenty of chairs. Plenty of food, however, in the buffet area, if food is to be kept hot for serving, it is not.. vegetables are cold, . resort need to pay attention to making sure the food in the self serving holders are kept up to a much warmer temperature. squash or mashed potatoes are not good cold. ( just an example). If you have I-phone, connectio [... read more]

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Private  - 

Verified Purchaser

Great resort

Very well maintained and clean hotel . Rooms were dated but extremely clean and very comfortable. Shortages in hot water and morning and evening time were noticeable. Hotel Staff was extremely accommodating and was doing the best to resolve any issues. The grounds were very well maintained . The food was very good considering all the food shortages in Cuba which was just recovering after pandemic. Special Thursday lobster and roasted pig lunch at the beach restaurant was a great food experi [... read more]

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Private  - 

Verified Purchaser

FRIENDLY AND RELAXING

Such a clean and welcoming resort! The people are amazing and will bend over backwards to make ones vacation great! Nice entertainment and the view of the ocean from the sandy beach WOW! This is the location you'll enjoy if you're looking to relax for sure. Met a lot of people that continue to return and love it! Would say more of a 50+ spot!

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JMc B  - 

Verified Purchaser

Relaxing Resort

Rooms are a bit dated but very clean,the gardens are kept beautiful by the none stop gardeners. The beach is fantastic and great to walk on, all the staff are so friendly and attentive to all your needs,they go all out to make sure you enjoy your vacation. The bars are well stocked and have very well trained staff. Food is like all resorts, good variety, something for everyone but don’t be fussy, great service from the staff.

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Private  - 

Verified Purchaser

Great Resort

Beautiful resort ! Amazing beach and the friendliest staff ever! The rooms were comfortable and clean. The food was basic with noticeable missing items from certain food groups. But we made the best of it and did not go hungry at all & never missed a meal. The staff was very friendly and happy. Loved it!

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Susie's  - 

Verified Purchaser

A wonderful resort

Thankyou you to all the staff at Melia cayo coca every area was great staff food rooms and best beach it is and older crowd that goes there was perfect for me and only 15 minutes from the airport will be returning next June thank you Melia

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Private  - 

Verified Purchaser

Very nice resort

Quiet, pleasant stay . The resort is very clean and the employees are incredibly gracious. Food is pretty good for Cuba, especially considering the shortages. Good selection of drinks with slight shortages near the end of the week but bar staff do their best to make it work. Bring mosquito repellent as it’s next to a lagoon.Overall would return if the price was reasonable.

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