Fantastic Week At Catalonia Yucatan...Give It Try!

Stayed on the Yucatan Beach side, with privileged upgrade, 2nd floor oceanfront room. This resort is quite compact, which makes it easy and fast to get anywhere. I feel that the upgrade was worth it. I mostly upgraded for the oceanfront view, but got some other perks along with it, like use of the privileged section of the beach, super service at the Pure Chill Out bar, coupons for a free spa service, and an extra 4th a la carte dinner. The room wasn't ritzy, but was nice, very comfortable, an [... read more]d well cleaned every day. Flat screen TV and free Wi-Fi. There weren't many spare outlets in the room, so if you have more than 2 electronic devices, maybe bring an outlet splitter. The food was GOOD! A nice selection at the buffets & snack bar, with something for everyone. Basics like burgers, hot dogs, pizza, and fries - to seafood & steak. Lots of vegetable dishes, Mexican dishes, rice, pasta, soups, and bread choices. Breakfast had the usual eggs, bacon, sausage, hashbrowns, plus lots of sweet choices like pancakes, waffles, and donuts! The beach was gorgeous. Swimming was very nice. There is a break wall that keeps the swimming area fairly calm. No vendors selling stuff. No timeshare people. Nobody bothered us at all. Only the waiter or bartender asking if we wanted another drink. I saved the best for last! The staff. Everyone was very accommodating and friendly above my expectations. There was a small problem with the safe in our room, and the power went out twice. Both issues were fixed right away, within 10 minutes of letting the front desk know about it. I usually want to try new places for each of my vacations, but I had such a nice time, that the Catalonia Yucatan has given me a good reason to consider going twice!

Great Girls Week

Fantastic food, service, amenities. Juice bar was a nice surprise! Felt safe walking outside the resort in the gated community. All excursions booked through Airtransat rep Anna were terrific - her service was exceptional.

Room and hallways very clean grounds well kept

Yes it's was a lovely place I would recommend it but if you ate looking for a great beach as this beach was nice but rocky but we were a where of that weather was great drinks where good meet a lot of people good time ..

Nice resort

Nice clean resort food was good and staff always helpful animation crew could have been more present but it seemed to be a quiet er group so was okay didnt dive becauae it was too expensive especially with u.s. exchange in gated community so it was too far to walk to road to catch collectivo

Fantastic Resort, great service

The resort is smaller than others I've visited and I liked that. The staff was amazing, the Transat service people were very helpful, excursions were good and very reasonably priced. We will be going back.

Great resort! Awesome relaxing vacation

Many dining options with great food. Many different activities and bars for night time entertainment! The one and only thing I disliked was that our room had two small double beds and the mattresses were hard.

Nice resort for familys

very clean,short walking distance to everthing,kids like to run around and you will find theme always,food ok, very clean and the staff is very friendly.beach is small,but nice and clean,good location to go to tulum and playa del carmen

Amazing resort

Love this resort. It is a smaller resort then we have ever stayed at but all in all it was great. The only thing is not much night life. And there isn't music at the pool which is nice which would be nice. We had ocean front room, beautiful view. Ocean is rocky but if you walk down a little ways you can get in where there are no rocks. Or wear water shoes to go in at the front of the resort. Spent most of the days that we were not on excursions by the ocean. I love the sound of the waves breakin [... read more]g on the reef. The resort is very clean and the staff are very friendly. We did have one issue that our room had a bad smell from the air conditioning unit for one day but they fixed it with in a day. So not much to complain about here. The food is great, the view is great, the resort is great.

Small Resort With A Big Heart

Resort staff is amazing there can say enough about everyone there they went above to help and make my stay there unforgettable. The resort is a smaller one but from the food to the grounds everything is amazing , there are three pools one is a little quieter then the other we had a room overlooking the pool and the ocean second floor 3122 I believe. The beach is small so if you are a beach lover and like to walk this is not for you, there are plenty of beach chairs we never had a problem finding [... read more] one but yes people do leave there towels on them to reserve them. There is a lounge in the one side that has live music and dancing there they are busy so get there early...and they do put on shows every night , there is a board that is by the Brisbane buffet and they post all the events for the resort there. Always something going on or if you just want to relax that works to. you can leave the resort and walk down to the Marina where there are shops and dolphins and sea lions great place to run early in the morning.They do list the travel form the airport to the resort as one hour but with all the drop offs it is more like two just so you know, but worth the drive time...Go Enjoy....

Very nice resort.

This was a very nice resort. On the positives it was very clean, great service, super staff and very good food. They don't make you jump through the usual hoops for the a la carte restaurants, you just show up and take you chances. We did 3 of the 4 and usually went around 6:30-7 and we only only had to wait once for an hour but we were a group of 6 so a little harder to accommodate. The only real negative was the size of the beach. It was very small and a little rocky getting into the water bu [... read more]t it did make up for it with some good snorkelling and a nice little marina next door which was a pleasant area to go for a walk.

They won us over!

We arrived very late at night and my spouse was unwell. We didn't have a great first few moments, but the staff stepped in, cheered us up. Food was amazing. We booked here because of snorkelling. Once my hubby was well enough and finally could get in the water - he knew why the place was recommended to us! We loved it!

“Fun staff and amazing service”

I had a great time at this resort with my family. The rooms were great; impeccably clean and the mini bar was always full. Staff came around in the evening as well to see if there was anything we needed. The staff were outstanding - very friendly and accommodating. The best service was from Manuel at the 'tequila' swim up bar! Overall it was great fun and I would go again in a heartbeat! Stayed January 2016, travelled with family

Loved our vacation

We stayed at the Catalonia Yucatan Resort and loved it. The buffets and a la cart dinners were all excellent. We loved them all. We had so much fun swimming in the ocean right out front, the snorkelling with all the fish was great. We especially liked the layout of the resort. Not so big that you are walking all day to get somewhere. The rule about not throwing towels down on deck chairs at 5:30 and never returning is gold! Its about time a resort put their foot down on that. We found 4 deck cha [... read more]irs everyday after our breakfast around the pools and then when we moved down to the ocean and boardwalk for the afternoons, we found always found 4 more together. Loved it. The staff was great as we always find in Mexico. Would return in a heart beat!

It's ok

The hotel felt very small but the amenities were ok. The lagoon for snorkelling was good. Went for privilege superior which was a must since you have all amenities open to you. The spa was only open to over 16 so could not go with my 13 year old. Would not go back again.

Great Resort. Would not book with airtransat again

Beautiful beach, well kept rooms, food was delicious with many options. Very far from the Cancun airport - did not receive an accurate account of travel time.... Front desk staff was wonderful. Restaurant staff were excellent. Activities team was lacking and we found some of the bartenders to be a bit rude. In general, noone went out of their way to make everything special. Excellent hotel, just not commensurate with what we paid.

Lovely casual resort

Loved the resort. Clean and staff are amazing. Food was great and I really liked that it was casual. No need to worry about dressing up! Beach isn't great, but what is there is very nicely kept. Value for money is really really good. Not a party resort, but lots to do. Added plus is location in Puerto Aventuras

A1 Resort

One of the nicer resorts we've gone to in the Mayan Riviera and we've been to the MR about 10 times. Staff was fantastic. Food and restaurants excellent. Pools , grounds and rooms were all very well taken care of. The beach where you sunbath and lay on was nice and sandy but step into the water and it becomes very rocky but pretty good for snorkeling with plenty of fish. One irritating thing were the people trying to get you into a "meeting" for Executive Club Travel , apparently "not interested [... read more]" means nothing to them. Every day they would try to get you to a meeting. A short walk and you can explore Puerta Aventuras which is pretty interesting.

Nice but not amazing

Well maintained, decent food, rustic beach, swim shoes for sure...difficult to access bar from beach and no servers there. There is lots more room for beach chairs than there actually was. Decent but not our favourite by far

OK resort

The beach was horrible. 2 feet of white sand and then nothing but rocks in the water. Literally, there's no sand - it's all rocks. It was VERY difficult to get in and out of the water safely. The resort was too big for my liking. Lots of pools which was good because there were a lot of obnoxious drunks that we preferred to avoid. Food was ok. Elevator at one end of the resort and we were on the 4th floor. Not that big of a deal but tiring by the end of the week.

Vrey good resort

Everything was very nice except for the small beach!! Restaurants had good food, grounds were kept very clean and staff was very friendly. The staff at the front desk was very helpful and were ready to help all the time.