Amazing Resort, great for families and couples

Our room location was perfect with easy access to the pool, bar and ocean. The resort is on the smaller size with easy access to all the activities, great for families, lots of wildlife to enjoy as well.

Not recommended

We arrived at the resort (myself and my 2 adult kids) at about 2:15 pm and was told our room would be ready at 3:00. We finally got the room at around 6:30. I am not that picky about the room I stay in. I like it clean, half decent water pressure in the shower, comfortable bed. The room we finally end in up in was the 3rd room they had given us. The first was never ready (they kept telling us 15 minutes until I asked to speak with the manager - never connected), in the second room we were [... read more] sent to, the room hadn't completed being cleaned (no towels, some beding not there, ...). The 3rd room was very run down. Toilets with seats that were broken, crooked light switches, no lights to see into closets, safe faceplate was broken, no floor towel, no hand towels (and multiple days they didn't replace the towels at all). There were 3 towels. No amount of going to front desk or calling made any difference. The unit had two rooms and each had a bathroom. About the 5th night, we returned from the evening outing and the floor of the larger of the bathrooms was flooded with water dripping from above. After multiple calls to the front desk, I was told that no one was on duty and it would have to wait until the morning. About two hours later, knocking at my door woke me up and it was a maintenance person. I spoke with the Sunquest rep. on site but nothing was ever done. We made the best of this expense vacation (the beach was nice and the food was above average) but I would never recommend this establishment.

The Resort was beautiful and very well maintained

Meals were great, staff was awesome and very accommodating, the beaches were nice, pools area were well maintained. The nightly entertainment was only ok, rooms were a good size and very clean. The drinks and bars were very well stocked.

Fantastic Resort

It is a larger resort but very easy to get around and find every thing Found the food above average. They had something for everyone and I am a fussy eater Got to meet a great bartender that now I call a friend Peter Fiores. If you go here make sure you see him and tell him Reg (aka Jack Daniels) sent you In the buffet we sat in the area with Fran as our server and again he did everything in his power to make us happy Rooms were average but kept very clean All in all a very nice resor [... read more]t I would go here again. The only problem are other guests from other countries that are very rude but that's not the Resorts fault

Beautiful experiance and resort!

Not many bad things to say about this resort. The staff is very friendly the grounds are beyond beautiful, the food is amazing! (Seafood restaurant may not be the freshest) The one thing this resort needs is more beach chairs!!! Otherwise a fantastic trip.

Caribe Club Princess Resort Punta Cana

We choose this resort for the beach and it was amazing. Rooms were clean and had everything we needed. The service was great. From housekeeping, reception , serving staff, everyone was very friendly and helpful. The food was good. Always a variety. Our favourite was the pasta bar! The grounds were beautiful and very well kept. We would definitely go back to this resort. One thing that could be improved is perhaps more chairs at the beach. We would get up a 6am to get chairs and there was very  [... read more]few left by this time.

Good resort for the money!

Positives: Lovely grounds, good variety food and drinks, excellent service by staff and clean resort. Negatives: Rooms are old and outdated and there is low water pressure in the showers. You have to get up very early to get a lounger on the beach or the pool. You won't find anything available past 6:30 am. Other note: The beach is made up of beautiful white sand and turquoise water. However, it is very wavy and not suitable for swimming or small children. Something to consider when booki [... read more]ng.

Amazing Vacation

Room: not amazing, but clean, and housekeeping was amazing Food: excellent; We loved the Italian and the seafood place (which wasn't included) but found it convenient to use the main buffet. Always something to please, and staff was so friendly and attentive. Beach: amazing Activities: lots available, if you choose to get involved, but we just wanted to relax. Went on a full day trip to Saona Island, and was a great bang for your buck. Went on a bus for about an hour, onto a catamaran for a c [... read more]ouple of hours with music, dancing, and drinks. On arrival to the island, you walk through a palm tree forest to the beach on the other side with a BBQ and buffet, about an hour and a half on the beach, and then back to the other side to take a speedboat to a place where you could swim with and find starfish, then back to the bus, and home. So fun, for about $100 US each, but found tickets online for about $75 each. Grounds and pools were immaculate. Loved, loved, loved it. Can't wait to return!

Great resort.. BUT

Beach was amazing. Pool was good but very cold and very limited chairs/seating. Restaurants were great and excellent service. The only major problem was the amount of up-selling/soliciting you receive on a constant basis. It used to be just vendors/locals who ask you to buy different items now the resort itself is always trying to solicit. It seems like every 10 minutes you get approached to buy an excursion or water sports package. Directly infront of the buffet is a table where aggressive sa [... read more]les people try to get you to meet with them regarding their 'vacation club'. At night time, there are jewelry/art vendors right on the high traffic paths aggressively trying to sell you merchandise. I felt like a walking dollar sign the entire week. No one seemed to understand that you've ALREADY paid thousands of dollar just to be at the resort..

AVERAGE RESORT

The grounds and beach were very well kept. The buffet was average but the ala carts we went to were great , Asian, Italian and Brazilian. along with the seafood . The rooms are old and the workers were not friendly. We had trouble 2 days in a row with our room and they did not care . They have a huge issue with people reserving chairs and not using them all day on the beach and by the pool. there is not enough chairs .They need to be regulated .There was almost fists flying in 2 separate instan [... read more]ces Will I go back there (probably not)

Honeymoon desaster

Me and my wife been to punta cana 6 times and this was by far are worst experience......honeymoon happens just once and for two weeks we regrets booking in this hotel.The beach is nice but after 8 impossible to get a chair even at the pool.Food a la carte was ok but the buffet was very repetitive 6 times on 9 breakfast nobody came to serve us coffee or somethink to drink.Dominicaine employee seem to be so unhappy at this resort a first for us the maid dindt change towel we where suppose to be li [... read more]ke vip since we where in honeymoon suite we PAID EXTRA FOR THAT.Room service and maid was so awfull.We where change to a royal suite because the air conditionning dint work in are room the royal suite was nice but it came with cockroach that was a first to.........i could go on and on with this nightmare.We work so hard all year to be able to pay extra for are honeymoon this was the most expensive trip and by far the worst.....

No snow in Punta Cana

Good walkable beach but a bit too wavy to make use of watersports. I emailed a room request in advance of my arrival and although they responded electronically they totally ignored my request. A/C was not the greatest. Most of the time it was 24 C in our room. It did drop to 23.5 once. Had it checked and they said it was perfect! Had the VIP which includes free room service and due to the fact that we had 3 rainy days (February 2017) we had some meals delivered :) You can dine in a la cart [... read more]es every night and can book every meal at once in the lobby (you need insect repellant in the lobby). Favourites were Mexican and Asian. We did not try Dominican on the advice of people we met. The Brazilian was just a lot of tasteless meat. VIP also gave us a meal in the seafood restaurant. We had lobster which was delicious and huge. Unfortunately my husband's was not fully cooked. Need to "reserve" your chair at the beach well before 9 am. VIP includes beach towels in your room and if you ask they will exchange them in the evening. We went to a couple of shows in the evening and they were better than we expected. Sunwing flight was delayed and Rep made no attempt to let us know that our hotel departure was changed. In hindsight, if I had data on my phone I would have received an email from Tripcentral at 7:45am. In summary, Punta Cana is a nice place to get away from winter and the resort was okay but I would probably try another resort in the future.

Amazing resort

We truly enjoyed our trip, the beach was beautiful with flour like sand, there was two bars on the beach with one of them serving food 24hrs a day. The resort grounds were very nice and clean and the staff was superb. The layout of the resort was great with all the amenities within a 2min walk. The ala carts were great and no problem booking any of them. The rooms are getting a bit dated but were kept very clean. To some people that may be important but we didn't head south to sit in our rooms : [... read more]). I would recommend if you choose this resort to get the VIP package, you get access to all the restaurants, bottle of rum, cigars and fruit basket as a welcome gift as well as other perks. Your beach towels are in your room along with slippers and a robe. You also have access to all the premium drinks throughout the resort. The airport is only 17km from the resort.

Mediocre

Aside from the beach we were not overly impressed with this resort. The pools were way to cold. The souvenirs were overpriced and the staff at the whole resort made me feel awkward. I did not feel welcomed at all. The rooms were very musty and way outdated.

Honeymoon

Overall, a pretty decent resort! My husband and I stayed from Jan 7-14, 2017 in a honeymoon suite. Room: Not bad-in need of some upgrades. The shower head had awful pressure and the temperature was either hot or cold (we were lucky to get a luk warm temp). The bathroom sink had a lot fo scuff marks and look unappealing, and the floor had quite a few chips in it. Overall, I didn't care too much since the room was clean, big, and a ocean view. Guest Services: Could be improved upon. We were  [... read more]to receive a fruit basket and a bottle of rum in our room upon arrival-which we didn’t. It took three days’ worth of calling to finally receive the items we were supposed to (very frustrating experience). Food: The a la carte restaurants were great! We had dinner at Shangay (do not get the deep fried ice cream-it was beyond disgusting), Mamma Mia, El Pescador, and La Cava. Surprisingly, the buffet had pretty good food. Entertainment: Staff-LOVE the staff. They were the highlight of my trip. There was entertainment on the beach and pool area throughout the day, as well as, fun entertainment at night. Beach: The most beautiful thing I have ever seen. The sand was so soft there was no need for water shoes. Now, the water was fairly rough but I enjoyed it! Bottom Line: We thoroughly enjoyed our honeymoon in the Dominican Republic.

Worst resort ever!

Sewage odours unbearable everywhere, in the rooms, the restaraunt , in the shower water. Rooms were dirty, shower walls covered in film like they had never been cleaned. Air conditioner leaking on floor, reported twice never looked at. Balcony doors almost impossible to open, also reported. Only one chair on balcony for a couple, do we take turns sitting outside? Towels only changed every other day, but they folded one dirty towel into a lovely swan, what a shock when I opened it thinking it [... read more] was clean and it was still wet from morning shower. Granddaughter (in next room) asked for a towel and after an hour she asked again so the maid unlocked our door and let her go in and take one of ours. That maid had no business letting anyone in our room. Only spanish speaking employees there, even in the lobby. It was very difficult trying to tell them anything. In the resaraunts they looked after everyone who spoke spanish first and left us english speaking people to the last. All the activities were in spanish so we couldnt participate in any of them. The food was terrible in the buffet and the ala carte restaraunts. We paid for a wifi modem but didn't get a charger with it had to use granddaughters cell phone charger, not very convenient since we were in different rooms. Last but not least, who in their right mind steals underwear from someone's luggage. I had six pairs of brand new ones and now only have two of them.

The resort was beautiful.

the resort in hold was beautiful the food was awesome the staff was great .the first 31/2 day was depressing because of the rain but after that it was great.I would go back to that resort again in a heart beat especially for the awesome food.that as to be one off the best resorts for food that I ever had.although I was limited as to what I could do due to surgery on my left knee in September and then exactly one month after knee surgery I broke my ankle on my right foot in 2 places so I was in a [... read more]n air cast. overall it was great although I feel I could use another vacation.

Amazing resort

Recently it was our 4th time in Caribe club Princess and we were pleased to enjoy this charming Resort once again for our vacation. When we arrived on the service counter we were pleasantly welcomed by Judith ,who arranged everything for us. A wonderful surprise were the armbands she put on us, the color orange , which means VIP. At lunch we went to the buffet and most of the waiters and waitresses came and greeted us with hugs and handshakes. We had a wonderful time and would suggest this Re [... read more]sort to anybody who wants to relax and have a good time. We booked with Kim Hartlen at tripcentral in Bedford and she worked everything out to our satisfaction

Not as advertised

Hotel is extremely outdated. Staff is very unfriendly. We paid for VIP package but did not receive any upgrades, as we were told we were not staying there long enough - so why did they charge us for VIP package, take our money and not provide us with any of the benefits. The room is very old and did not have any towels, fridge was not working and was not stocked (as they had advertised). When we called reception, no one spoke English to even complain. When we eventually got to speak to someone,  [... read more]nothing was done. And it was a nightmare to try and call back - so we just gave up.

Great trip with amazing service

Just came back from Caribe club princess and had a fantastic time! Besides the long walk from the lobby to the hotel it was fantastic overall! Could use more shuttle service to get around but if you don't mind the walk which is nice and gets you some exercise ! It's a beautiful resort with 3 pools, a gorgeous beach and some fantastic restaraunts. Wake up early and book Your al la carts the Buffett is okay in a pinch but the al a carts are amazing especially Brazilian and Dominican restaurants ! [... read more] They offer a lot of fun activities to do and a free shopping excursion so you can get your souvenirs ! Pretty entertaining shows nightly, just wish the disco switched it up more! It had like 3 Latin nights where is Canadians and Americans didn't know the music!