Good value for your money

I would say that this hotel was a two star the beach was not fantastic but you can rent scooters or horse and buggy for 10 cuc's and go down to cocoa beach which is 15 minutes away and they have a fantastic beach the food was mediocre but you would never be hungry. The staff was very friendly and helpful The drinks were pretty decent they had anything you basically wanted beer was limited to Crystal or the other brand I can't remember it was with the brown label but it was the Cuban brand. Basic [... read more]ally I would go again we had a good time.

Best time in cuba ever.

I have been to three resorts in cuba this was by far the best, food was excellant resort was sparkling clean staff were wonderful and on several occasions went well beyond expectation,we have now planned to go back to this resort yearly.

Great time

We were 4 grandmothers who went last minute for a great deal. We were originally put in block 26 which is really far back but we got moved to block 8 the next day. It was much closer to everything but if you don't want to hear the show not for you. The rooms were basic but clean, the grounds were kept spotless. I found the food to be very good in the Buffett, something to suit everyone's tastes. We went to the seafood and Cuban restaurants and enjoyed them both, also went to the BBQ night also e [... read more]njoyable. We found most of the workers to be very friendly and helpful, a smile goes a long way. Would return again.p

Disappointing Vacation

This was a mediocre resort at best. I have not had a vacation for many years and was looking forward to getting away. Most staff were friendly and helpful, but I found the front desk staff were very rude. The food at the buffet was best during breakfast, but no very good at all for lunch or dinner. Not impressed one evening by three entertainment staff posing just inside the buffet restaurant and encouraging guests to stick money on their oiled-up body. Did not have a chance to dine at any of th [... read more]e à la carte restaurants since there was never space for our group of 6. Pool area was clean and lounge chairs were available most times. Beach area was nice, but there was quite a bit of seaweed. Entertainment provided in the evenings was okay. However, there were several prejudiced skits and comments made. Overall, it was a disappointing vacation.

Great resort, amazing staff

Rooms where well taken care of and in good condition. Overall the resort was very clean and in good order. The staff is incredible and go well beyond the call of duty to give vacationers a great time! The resort is beautiful in the Cuban sun and even more gorgeous during the sunset! Already looking at booking another trip as soon as I can!

Brisis santa lucia

This definitely is not a 4* maybe a 3* Food just okay as it had lots of vegs and fruit What the fish as it had lots of bones Staff not friendly and looked "grumpy" only 1 pool It appears like a big resort and should have more than 1 pool not much to do in the area that was fun. But the lobster dinner was great and so was the service at the "buccaneer" restaurant safe for a family Room was okay for Cuba but the whole area needs a face lift won't be back

Good first resort

This was our first time at an all-inclusive resort. We were here on our honeymoon during the last week of January 2016. The grounds and beach were beautiful; Staff was out every day raking up the seaweed on the beach and maintaining the gardens. Plenty of chairs and spots available at both oceanside and poolside. Food was decent (buffet) and Cuban à la carte restaurant was fantastic! Staff friendly and helpful. Entertainment poolside was fun but nightly entertainment was kind of boring. Our onl [... read more]y real complaint though is that our room didn't have hot water (ice cold!) and the air conditioner was stuck on high without any way to turn it off. We froze our first night so we asked to switch rooms the next morning. They accommodated easily and without hassle. Our new room still didn't have any hot water at all the entire time (it was cool but not icy) but at least we could control the air in this one. We were in a country where a lot of its population doesn't even have running water, and we knew that going in, so we weren't about to complain again about ours not being hot. The air in the first room was our biggest concern. Other than that, it was a lovely experience with great sun and heat, fabulous mojitos, and friendly people. One more small note though: our tour operator told us they would provide breakfast to us before we left since our bus was leaving for the airport at 5:30am and all restaurants were closed at that time. They did not feed us, and our flight was then delayed 3 hours. the airport only had $8 pringles or pre-packaged ham sandwiches. Be warned. Bring snacks on your way back!

Beautiful employees!

Very clean and welcoming. We really enjoyed the buffet food, speciality a la carte nights, excursion to Coco beach and entertainment was awesome! The pool was super clean and the beach was well maintained. The employees were exemplary!

Great resort

Brisas Santa Lucia was a great time. The only thing that was not helpful was the people waiting to leave and the hotel didn't feed us knowing that there's no meal on certain flights . other than that the trip was wonderful!!!!

Ok

road in both directions was OK. food ok (lines for everything); room so-so (insects, no hot water, remote doesn't work] beach ok (water was cold, I think that was an exception) weather Jan 22-25 2016 was horrible very crowded place

Value for the money

Value for what i paid for. Friendly staff and great entertainment. The food needs more variety though. The beach was great, far less seaweed than in the past years I've been . I would definitely return for vacations

We'd go again!

This was our first time staying at Brisas Santa Lucia and our first time in Cuba. We loved the grounds, especially the beach. The staff were all friendly and helpful. The room was underwhelming - adequate but that's it. We had a lovely little deck but they couldn't provide deck chairs. While everything was included, they provided us with just 3 bottles of water. When we requested more, they refused. We even tried to trade in the free booze in our room but they would not provide us with bottled w [... read more]ater! The food was a huge disappointment. While we did have a couple of delicious meals, they were in restaurants that required a reservation or a special event. Overall, we had a wonderful time but we have a list of items that we'll bring the next time we head to Brisas!!

Beautiful vacation!

Apart from the accommodations, which are in need of an update/renovation, everything else was beautiful...we had an amazing time. I have to acknowledge also the entertainment team and also the Rancho King excursion (the tour guide Vicente is very professional and totally amazing person). Will be back!

A great kitesurfing vacation

This was my first time in Cuba. I was there mainly to kitesurf and the conditions we wonderful. A beautiful sandy beach, nice flat, clear water and steady wind. The hotel was nice especially considering the price. My room was clean and well maintained. The food was also pretty good, lots of variety. The flight and transport to the hotel also went perfectly smoothly.

Best Staff

The food is excellent for Cuba and generally is it a "great bang for the buck". No major problems and the staff was absolutely lovely. The water has some weeds about 2 feet out for a couple of feet so bring water shoes then it has a lovely white sand floor. The beach is gorgeous.

Fun times

The hotel was what you paid for. Most of the staff was very nice except the front reception. They were rude! The food was okay. The rooms were good. We had a great time do to the other families we met at the resort.

AMAZING

IT WAS MY FIFTH VISIT TO THIS PLACE THAT IS WHY I GO OVER THEIR.THIS TIME I MY WIFE ACCOMPANIED TO THIS PLACE.SHE ALSO LIKED THIS PLACE TOO. TIME EVERY THING EXCELLENT i.e LOCATION ,SERVICE,FOOD ,CLEANLINESS AND ENTERTAINMENT.

Terriffic

Everything about this hotel is great, especially the people. No problem with the food or the drinks. Our maid in block #4 was exceptional and could not do enough for us. The grounds were cleaned daily and were beautiful. Been here many times and will going back.

Great Family Destination

This is a great little budget resort. The rooms are basic, simply furnished, but spotlessly clean. The resort is placed on the beach, with lots of tropical foliage and an attractive setting. Food is basic, but enough to satisfy. If you are looking for a luxury destination, Brisas is not for you, but if it is a family orientated, clean, friendly resort you seek, then it may fit the bill.

Before it was great. Now things changed.

Front desk service is good. Bed is bad, gave me pain in the back. All beds are like this. Bartending beside the pool is great but the one at the front has some lazy ladies who doesn't serve well, so have to wait 10 minitues just to get beer.