Gem in the rough

The hotel is old but very clean, the staff was very good to resolve any issues. The first night our bed was very uncomfortable so they exchanged our mattress and the shower was very slow so they changed the shower head and all was good. The food at the hotel is very typical for Cuba but there was always something to eat, an egg is an egg wherever. They have a beautiful beach actually 2beaches, no problem for chairs at either. The pool has lots of chairs but if you want a hut earlier is best. The [... read more] weather was lovely. Not the Ritz but priced accordingly.

Family Fun Resort

Cuba was fun!!!!!, very nice resort. It is not to big. The two beaches are some of the best beaches for a caribbean vacation. Great staff, great service. Great value at a great price. Was a breeze going through TripCentral...we will return.

ATONOFUN

Spent a week at SOL CAYO COCO with the family....great swimming... beaches. Just a great time relaxing. Not a loud place but was fun for the teen age kids. Resort is exactly like the pics. Staff is extremely polite and assisted with all requests.

GREAT RESORT

Everything was good, it is a very small hotel...so everything is close. Beaches are great, pool was nice. The whole hotel was very clean, rooms clean, and must say the lobby bathrooms were extremely clean. Staff were very friendly and helpful...always tried to speak English. The evening shows were very good......although I do feel that more activities around pool are needed and the hotel should be prepared with activities in case of rain. We did have one rain day which lasted all day and ni [... read more]ght...there was nothing to do but sit in lobby....hotel should of had live entertainment or games. Food was good although it was the same the whole week we were there....need to be more creative with the left overs???? But didn't go hungry.... The snack bar was good and the staff who ran it were great too. Thank you for the enjoyable trip.

Sol Cayo Coco

Just came back from sol cayo coco.This is a small resort, no need to walk long distances great for elderly people.Room amazing with ocean view, very clean. Excellent food, loved the grill ,all kinds of fish ,chicken, beef and pork. Amazing staff, very helpful and cheerfull. Beautiful beach,lots of entertainment.This is a nice resort for small children they have lots to do for the kids.Entertainment in the lobby was great with good singers. Did not go to the nightly show at the theater what was l [... read more]ocated near the beach,would go back anytime!Great resort.

Nice resort

hotel was ok needs more entertainment for evenings food was good but could have more variety (everyday was same thing) lobby personel need to be more knowledgeable about emergencies. air canada rep needs to be more easily available (stay at hotel longer than 45min per day)

Very friendly !! overall good experience

The hotel was nice , bathroom door was broken, found crabs and lizards in the toilet , food wasn't amazing but the staff were so friendly it was a really good time. Beach was absolutely beautiful!! Lots of events and we loved the nightly entertainment! ! Rooms were always so clean

Amazing resort!

Beautiful grounds, great food, very clean room, great entertainment, and most of all great staff! Very friendly and polite and helpful! Many thanks to the people at the front dest, Henry, Geisy, Elvis, Raulito, at the buffet. The beaches are amazing! Older resort but very cozy! Only 270 rooms. Met amazing people! Would definitely return! Only 10 min. from airport! We were there for 14 amazing days!

Great Resort and Fantastic People

This is the second time we've been to Sol Cayo Coco. It won't be the last. Not only does it have the best beach in the area (Pilar isn't any nicer) but the staff at the resort were amazing. Never had to wait any time for a drink and if they were even remotely busy they told you to go ahead and have a seat and they brought your drinks. And they NEVER waited for a tip. Although I tipped every single time. There were others that I noticed that never seemed to tip but they got the same type of [... read more] service and smile and hug that we did. But the beach. Oh my God. It is truly fantastic. There are actually two beaches split by an outcropping of rock. While the one on the right is awesome we chose to spend most of our time on the left hand side. The water is calmer and the sand just that little bit more powdery. Fantastic. The rooms, while a little older, were clean, bright and well taken care of. The food, which is always the true test, was actually good. We even gained a little weight. The calamari at the beach grill was frickin' incredible and we paid the extra to have the logostina which would have been worth it at twice the price. There is a guy that makes fried rice. Yup, fried rice. It was so good I kept going back to him to the point that every time he saw me he fist bumped and stopped asking what I wanted. He'd just make it. He actually got a little emotional when I said we were leaving. I would recommend Sol Cayo Coco to anyone who wants a mid-size resort with good food, a great beach and incredible people.

Sol Cayo Coco

Had a fab time. Rooms were clean, staff very friendly. Food was good. We'd go back again. This was our second visit to Sol Cayo Coco. The grounds were well kept. Beaches were beautiful and garbage free.

Great value

My wife and I enjoyed this resort. The beach is beautiful. The food is above average for Cuba. Rooms were good, always cleaned. But it's the people that work there that make this place great. All in all a great value for what we paid.

Great resort ... Terrific staff.

We just returned from 1 week in Sol Cayo Coco and had a fantastic time. The staff at the resort was really polite, nice and very helpful. Always friendly and actually had bar service delivered by the pool and to our tables in most bar areas. The food was very good and the rooms clean and comfortable. The only drawback was the washrooms ran out of toilet paper quickly and it was not always replenished ...sometimes till the next day. The beaches were beautiful. Definitely a contender to go ba [... read more]ck.,

Terrific Holiday!

I just returned from Sol Cayo Coco on Thursday January 19, 2017. I was at the resort for a one-week stay. This was my third time to this resort and I will certainly go back! Food: People often complain about the food in Cuba - too bland, not enough American, always the same - I do not agree. The food at Sol Cayo Coco is excellent. There is always a good selection and the buffet is refreshed constantly. I only ate at the buffet restaurant and did not eat at either of the a la carte restaurants [... read more], so I cannot comment on the food there - however, people I met on the trip thought the a la carte restaurants were very good. I sat on the patio at the buffet for nearly every meal as I prefer to be outside rather than inside with the air conditioning. Room: I stayed in a third floor room overlooking the pool with a beautiful view of the ocean. I payed for a standard room and did not upgrade, so I was very pleased with the view. The room, although the decor is a bit tired, was clean and tidy. My towels were refreshed daily and I never once had to request amenities like toilet paper, soap, etc... Resort: I like Sol Cayo Coco for several reasons: 1) it is only a 30 minute drive to the airport, 2) the resort is small and not overwhelming to get around, 3) you can change money at the front desk, and 4) the staff are exceptional. Two staff members who deserve to be mentioned: Yanitza (wait staff on the patio of the buffet restaurant) is friendly, outgoing and extremely generous - she loves to sing and you will hear her going about her duties singing and dancing - entertaining and altogether lovely. Andy (waiter in the lobby bar lounge) is very kind and quick to grab you a drink when you need one. He made a point to introduce me to other staff members, making my trip more comfortable and enjoyable - I truly felt at home! Entertainment: The entertainment staff are very hard working. I attended several shows, some were mediocre, some were amazing. The stand-out for me was an evening they called "White Night". In addition to the expected dancing there were: amazing vocalists, a talented aerial performer on silks, and a fire artist. The best night I spent in Cuba!

Good time

when to resort to surprise my older brother and his wife, had good time but very windy, no rain but windy, food was good and bars good. best bartenders were yasmany and alfredo, very quite place not for party group, beaches are very long and nice soft white sands ,would go back if the price was right"

Relaxing

Great beach, dining and staff. Best place in Cuba! Warm weather for December. Little drizzle. Clean hotel rooms. Fun excursions. Crocodile excursion was fun. Went to another beach that was just as nice as ours too.

Great resort.

Just returned from a week at Sol Cayo Coco. Like almost all hotels in Cuba it's a little dated but the new GM, Guillermo, is constantly making improvements. They have the best beaches along this area. The main beach out front is huge but can be very rough water. There is a calmer beach on the other side of the resort in the cove. Great spot for young children. The food was just fine, especially breakfast at the buffet and lunch at the pool bar. Can't comment on the a la carte as we don't go to t [... read more]hem. The buffet at dinner always had something good to eat. The staff can't do enough for for you from the gardening staff right to the front desk staff. Can hardly wait to return in March. Thank Sol!

Very nice place

great staff pool was great only went to buffet but they had omelette station fresh bread and buns even stewed rabbit a couple of nights. fresh fish cooked to order as well as pork and beef chops. been to cuba many times first time here and food was the best iv'e encountered so far. definitely a plus being only 15 min away from airport. beach was just what anyone would want.

Nice relaxing vacation

We enjoyed a relaxing enjoyable stay at Sol Cayo Coco. The gardens were beautifully well kept. The rooms although dated were really clean. We had some issues with our first room with the air conditioning but , they accommodated us right away with another room. The costumer service was very kind and helpful. The staff is so friendly!!! We got attached to them right away..One really stood out for us..Roberto at the buffet...he got to know what we liked right away...the morning ,he would  [... read more]get us cappuccinos and at lunch two beers were waiting for us..:) The beaches are so beautiful!!!! Always palapas available. As for the largo beach (beautiful by the way) , it was a bit more difficult to find a place as it seems to be more of a public beach. So, if you are looking for a small, simple and friendly place then, Sol Cayo Coco is the place for you.

Relaxing, Enjoyable Stay

We enjoyed a relaxing enjoyable stay at Sol Cayo Coco. The gardens were beautifully well kept. The rooms although dated were really clean. We had some issues with our first room with the air conditioning but , they accommodated us right away with another room. The costumer service was very kind and helpful. The staff is so friendly!!! We got attached to them right away..One really stood out for us..Roberto at the buffet...he got to know what we liked right away...the morning ,he would  [... read more]get us cappuccinos and at lunch two beers were waiting for us..:) The beaches are so beautiful!!!! Always palapas available. As for the largo beach (beautiful by the way) , it was a bit more difficult to find a place as it seems to be more of a public beach. So, if you are looking for a small, simple and friendly place then, Sol Cayo Coco is the place for you.

Enjoyable Stay

We had a relaxing , enjoyable stay at Sol Cayo Coco. The gardens are beautiful , very well kept. As for the rooms, very clean. Our room was ocean view, and quiet area. The rooms are getting old (we know that about 50 rooms are getting updated for the high season); we had some issues with our first room with the lock( fixed right away) and then the air conditioning. But , they quickly accommodated us with another room which was in order. That's how you see the costumer service really working [... read more] when you encounter issues; they were more than helpful and with a friendly attitude. We cannot say enough about the staff...so friendly and nice...we are sorry to forget the names of most of them as everyone we met exceeded our expectation. But one was really working hard and so sweet , his name is Roberto at the buffet. He learned what we liked very quickly; for breakfast , as soon as he would see us, he would go get cappuccinos; at lunch , two beers were waiting for us...that's service... and the guy (sounds like Lewis...) who made the pankake was a sweetheart. The beaches are beautiful . Since it was low season, there was always palapas available. As for the largo beach, it was harder to find a place as it seems to be more of a public beach The food is very good; you can easily find something you will like at the buffet. There is only one à la carte restaurant in the low season; but very nice with a piano player. You've got to try their lamb!!! I usually stick with fish in Cuba (the best), but I took a chance on the lamb and it was excellent. Again, I just loved the two waitresses at this restaurant.(we got to go a few times...) Again, forgot the names, but I always let one of them pick for me what I would eat and was really happy with the choices she made for me... So, if you are looking for a small simple friendly hotel, this is the place!