Cuba vacation

beautiful beach and location room was clean and the view was very nice electrical needs some attention several times lights would flicker and outlets are loose and very worn staff were friendly and very helpful

Not impressed!

Except for the great beach, everything else about this resort is not. Lack of food, poor sevice, dirty restrooms and facilities, broken crumbling tiles around the pools, horrible smell from stagnant man made pond infested by mosquitoes. Never left a bad review before but after a week of feeling hungry, frustrated and having mosquitoe bites all over our bodies we couldn't wait to come home!

Not an amazing resort

well..... where to start terrible front reception staff bland food same food everyday walkways are crumbling & dangerous resort is really a 3 star â—‡ wonderful beach & pools clean/nice room & housekeepers/ground staff very sweet

Amazing Staff and fellow vacationers

The best part of Tryp Cayo Coco was the staff. Almost all of the staff knew my name and face by the end of the trip. It was the staff that made the experience as good as it was. The beach was amazing, the pools were great. It's not a large resort, so everyone gets to know everyone, and all the fellow vactioners were super friendly and also made the stay memorable.

Amazing

We had a great time. The people were lovely. Best beaches and the pools were very clean. We met a lot of people from all over Canada that have been coming here for many years. I was here 16 years ago with my husband and children. Lots of memories.

Best beach ever!

The gardens were beautiful. The beach was the best - so soft and you could walk out a long ways before it was over your head. We loved using the kayaks, paddle boats, cataramans, etc. Had a relaxing massage. The food was good; although i was limited as they put peppers in a lot of food (I am allergic to peppers). I must admit the ice cream and the desserts were wonderful. The staff were so friendly and spoke English really well. Our room was clean; although dated. Oh, the a la carte`s were [... read more] so delicious! The entertainment was super good but we were at this resort last year and it was exactly the same children`s program as well as the adult entertainment. I was appreciative of the fact that some areas you were not to smoke (allergy again).

Beautiful Tryp

Don’t miss this old gem. Best beach, best pool, best pool bartender , great food and most important friendliest staff you will find. It may be a little old but that just means it’s aged to perfection. I would go back in a heartbeat.

Great Hotel

This hotel may be old but I would recommend it over the other hotels on Cayo Coco, I’ve been to 8 at least. Food is great here, drinks are cold and staff are like family. Don’t pass this place by, you will be sorry.

Friendly staff, good buffet, average facilities

Tryp has all the basics you would expect at a Cuban hotel. Based on other reviews, I thought it would be a step up, but not really the case. Go with your expectations set that this will be like the standard Cuban hotel. First time I was there so I can't compare, but based on conversations with other travellers, it was hit hard by the hurricane. They have rebuilt the entrance, dining room area and it is serviceable but nothing fancy (apparently beautiful before). Their disco isn't open so th [... read more]ey use the snack bar. They lost a beach restaurant and pizza snack bar and these are still not rebuilt. Travellers seem to be avoiding this hotel so it was half empty, a la cartes were closed/on rotation, sections of the dining room not open. The good news is line ups for made to order food (fried rice, pasta, fish, etc) in the buffet are short (ala carte meals were very weak). Able to get clean towels, lounger by the pool etc. The beach is beautiful, one of the best I have seen in Cuba (vs Santiago, Santa Lucia, Veredero, Holguin). Staff are some of the friendliest I have met - William, Eduardo, Damien. I found the food to be better than other Cuban hotels, with a lot of choice. Recommend taking a Classic Car into Moron - Abel Salazar was our driver and he was fantastic. Not sure I will return to Cayo Coco because it is meant for a lazy beach vacation, and I like to see local villages by biking/walking which isn't available there. The locals are separated by the Causeway and a toll, so you are mostly stuck on the resort strip with limited interaction.

Spectacular Resort

This was our first time visiting the Tryp. It was only about a 15 minute shuttle bus ride from the airport. Upon our arrival the staff were quick to check us in and accommodating so we could have our room close to our friends that came in the day before. The room was neat and very clean. The showers had great water pressure and no issue with flushing the toilet. Our housekeeping was very friendly and had a smile on her face every day. Our room's location was perfect. A short distance walk [... read more] to the snack bar and ocean. There were enough lounge chairs and never had to worry about not getting one. Every morning the beach was dragged for debris. The buffet always had something you could eat. Homemade omelets every morning was my fav. We will certainly visit the Tryp again next year and tell more of our friends to go.

Better than expected

It's Cuba so expectations were low, but we were pleasantly surprised. It's clean, though the plumbing causes some occasional smells. Friendly staff. Fantastic beach. Cabana grill great place for lunch

Fell in Love with Cayo Coco

My recent booking thru Rachel Guindon and TripCentral.ca to go to TRYP Cayo Coco in Cuba far exceeded my expectations.  Rachel's expertise and patience with my questions made the experience stress free.  Although TRYP Hotel and Cayo Coco had been extremely damaged by Hurricane Irma a few years back, they have done their best to make the hotel a wonderful and beautiful place to vacation.  The beach is spectacular and the Cuban people on the resort and on the tours we took were exceptional, fri [... read more]endly and professional.  A pleasant surprise was how good the food was.  Although the selection is limited, they do their best with what they have and especially the rotissiere grilled chicken at the beach restaurant.  I have always been hesitant to vacation in Cuba, but I can now say that it's one of my favourite destinations.  I can't wait to go again.  Cheers 😎🥂🌴

Another fantastic time at Tryp

Best staff..kind, friendly, hardworking, and positive. Beach is beautiful with bar server which is wonderful. Rooms are good. Basic, but clean. Food is good. Ala carte International Restraunt the best! Especially the salmon. Felt safe and cared for by all the staff.

Was nice

The food was great the beach was fantastic most of the workers was nice some of them were grumpy. Met some great people. My son was never South and he live everything about the place. Lots of hot water

Amazing resort

I thought the hotel was amazing. Very very clean and well maintained. The food was delicious and always a wide variety to choose from. The staff were very friendly and helpful when you had a question to be answered.

Great place!

We were totally surprised by this hotel. It’s a 3.5 stars but we felt like it was 4.5. Food was amazing. I would say the best out of all the other places we’ve been. Grounds are well kept, rooms were very clean, beach was amazing. Two pools which makes it nice. One with all the activities and the other one was a quiet pool. You could also find a bar at the quiet pool. We got 3 of the 4 a la carte restaurants, Italien was truly the best with Erline as our waitress. Let’s not forget [... read more] Mayara and Gelly at customer service. They go out of their way to make sure you are happy. This was our first time at Tryp Cayo Coco but for sure not our last!

We would not go again

We came on Christmas day and we did not like atmosphere (drunk locals at lobby) Lobby -not high sealing, small space. Not lobby more reception only. You don”t have feeling you are at resort. Check in was fast only we came in that time. Our room was fine, and maid lady did a great job..Towels are the white and a new which I like. Buffet area looks like student’s canteen. Sometimes fish from bbq is raw. No veggie. The waiters sometimes do not come at all to ask do we need anything. We onl [... read more]y take one drink for lunch or dinner. For New Yea Eve our waiter came once for drink. Was really disappointing. We are not picky at all this reality. Snack bar is also horrible..Five or six of locals are having fun while rest of guests are suffering from the noise. There was no WC near the beach so either you go to your room or near the buffet which is far.. The hotel has a nice layout I view from the terrace. International restaurant- service was okay.Portions were kiddie sized. Cuban restaurant -service was a good and portion are normal. Italian restaurant we did not go, they did not have any open space. Of all my trips to Cuba, this was by far the most expensive and the only one that really was disappointing and a letdown.

Amazing

Hotel was awesome very good shows and staff good entertainment food was great deffinetly reccommend tryp over any other resort good for family or couples of singles nothing bad to say about this resort

Great staff

The hotel was not the prettiest to the eye and the rooms were very dated (definitely could use an upgrade). The AC had one setting (super cold or hot) and ran 24/7 because there really isn’t any insulation keeping cold in and hot out. The food was very limited in the buffet and had a very hard time finding anything, breakfast and dinner were doable lunch was challenging. Mosquitos were killer so bring bug spray! Now all the “bad” is out, the hotel was great. Service was fantastic and rooms [... read more] although dated and very “ghetto” were kept very clean. The staff made your stay and when you’re paying such a low price it’s the value you receive. There was never a time I couldn’t get a drink or a pool/ beach chair. The resort is attractive moreso to singles/ couples/ more of a party scene. I had an amazing time, but it was not very kid friendly. The kids pool had a wire in it and wasn’t up kept in my opinion, very very slippery stones all around the children’s pool where my son slipped and fell multiple times. The kids entertainment was very minimal and night time kids show was just too late compared to other Cuban resorts I have attended. I don’t recommend this as a great family resort but more of a resort for relaxing drinks and no expectations. Although the stay was great I wouldn’t recommend the hotel from all the hotels I’ve stayed in within Cuba just because I’ve stayed in much better accommodations for similar price in different areas (holguin, Cayo Santa Maria and even Santa Lucia). If you can get over the food and the dated rooms and If you’re not travelling with little ones, it’s a great party resort and a great time.

Nice.

Spent 7 days in December 2018. Very friendly staff, good food. Weather was not so nice. Nice beach. Warm ocean. Quiet place. Not too busy. Relaxing time. Hard to book dinners though. Changed rooms a few times, no problems. Regards Peter