What a wonderful vacation

Riu Palace Tropical Bay is a great resort. Our room was spacious, our bed was comfortable and the maids did an excellent job with the cleaning. The beach was sandy and clean. Food was very well presented with great selections. The grounds and pool area were kept neat and clean. We really enjoyed interacting with the staff who were always ready to please. Overall...a wonderful vacation spot.

Great for the price!

For the price bracket we paid, this was about as good as we could expect. Beach was very nice, rooms were average, sunsets were great, staff was amazing and the food was better than expected - especially the a-la-cart restaurants (which don't require reservations). In general the crowd was over 30 and the place cleared out around 1030pm (after the show) most nights, but if you wanted to go later the RIU resort down the street (with reciprocals) had a disco and livelier scene.

Most beautiful beaches I have ever been to

Most beautiful beach I have ever been too. All staff are wonderful, very polite and helpful. I did not like the location of my room and within 15 minutes they had me set up in another room. My only criticism is that being a "palace" I would of expected the room to be a bit more upgraded and it was very regular , nothing differentiated from most all inclusive resorts I have been in the past, but was still nice, clean and good size. The catamaran ride was the best $59 dollar spent , very fun after [... read more]noon. The jeep , 4 wheeler was not worth the cost do not waist your money on this tour.

Loved the resort

Although this is an older resort ,the rooms were clean, the food was great and the beach was one of the best we have seen. We had an ocean view room with a wonderful sunset every night. The flea market between the RIUs was a great attraction and the other RIU was a nice place to visit. The trip from the airport was long -about 2 hours with stops but that was the only drawback. We would like to make a return trip.

Great, relaxing week.

Loved the beach, the staff was amazing, food was good & plentiful. Hotel is dated but we where up graded to partial Ocean view which made a huge difference Would return for a laid back atmosphere vacation.

Great resort!!!

Had a great time at Riu Palace Tropical Bay in Negril. Beach was outstanding, friendly staff with amazing people doing activities around the resort. Candy & Sandi were our faves the energy these two ladies had was crazy, Andrew the pool bartender was out of this world. David the bell hop made us feel like family. We will be back again!!!

Riu Palace Negril

One of the nicest beaches I have seen, warm water and sandy beaches. Pools were a lot smaller than they appeared in pictures on line. Rooms were average but my biggest complaint would be the 2 beds pushed together to form one large bed. Food was average, but their system of having to stand in line to make a dinner reservation was frustrating. Staff was friendly and accommodating.

Great Resort

The hotel was beautiful! Staff where all nice. Buffet was better then restaurants in our opinion. Beach was beautiful, always chairs! Locals around a lot on the beach. JR in the market down the beach is awesome! !

Awesome Experience

Everything at the RIU Palace Tropical Bay Negril was fantastic. All services, maids, bartenders, servers, chefs, front desk Smiley...everybody was helpful and polite. We will definitely return to RIU. Food was excellent, beach was awesome.

Beautiful

Lovely beach, fabulous food and friendly staff. Will go back again. Had a great trip. Great performance. Dinner on the beach, excellent food and great memories so many positive we love it and day trip

Great place

We were at the Riu Palace first week of Feb. All staff was extremely friendly and helpful. Our room was ready upon arrival and clean. On the first day the shower pressure was low but it was repaired by the second day. Buffet offered great variety and good quality food. A la carte dinners,we tried 4, were good but not excellent. Wine on the resort was very good in comparison with other resorts. A big + for us. Beach is clean and no problem to get a chair. Overall a good choice.

Good resort

Beautiful rooms and hotel grounds. Pool area a bit small but who really stays by the pool anyway?! The beach was full of seaweed but I think that was due to weather. Beach service for drinks was fantastic! Friendly, helpful staff! Easy to navigate off resort!

Very Nice Resort

Great staff they were very friendly and accommodating, the pool was clean as well as the beach which had tons of chairs so we always found a seat, the food was good, the room was always clean, nice grounds, well maintained.

Excellent time

We visited this resort for our anniversary and had an excellent time. Loved the room with oceanview. Lots of food choices and enjoyed the seafood. Excellent friendly service. Would definitely return and recommend.

Great friendly resort

Awesome resort! Staff were the best...always making sure we were OK. Grounds were very nice but resort is getting tired in some areas such as the pools and the entertainment stage can use an update. The ocean was incredibly beautiful!

Beautiful beach

We had a very enjoyable stay and enjoyed the beach and restaurants, with one exception, but found three concerns. The drive from the airport to the resort is 90 minutes which was not comfortable based on the age of the vehicle provided. The "steak house" restaurant option was not staffed effectively and not worth the effort of booking this. The umbrellas and available shade at the pool area was not sufficient in number or design to effectively provide coverage to allow for relief from the sun an [... read more]d heat.

Resort was beautiful, atmosphere is funtastic.

Hotel was great, clean, staff is friendly and hospitality is excellent. Foods ( all you can eat Buffet is delicious especially the fruits. Yum yum yum. Missed it already. A La Carte was okay except the Japanese a la carte but still edible .

The best vacation i had

the hotel was clean ,the staff I can t say more except very professional ,curtious,always there when you need them. the food unbelieveable,tasty all Jamaican treat at your finger tip.the entertainment spectacular.i am going back to this resort next year,and will book with tripcentral.

Very nice resort

Loved our week here! The food is fantastic, the people are friendly, and the beach is beautiful, all sand, no rocks and easy going waves - no need to wake up early for a spot and the waiters/waitresses serve right on the beach! There is a wonderful animation team that makes a point to meet and great every guest. We will definitely be back next year.

Awesome resort!

This resort is definitely the best one on Bloody Bay. The staff were friendly and very helpful and it wasn't too large or too small. The beach is a beautiful soft sand and is the same out in the water. I would definitely stay here again!