Nice week

Semi conflicted...Wonderful staff/service, terrific food/variety, beautifully maintained landscaping, POOLS were nice...beach not so much, entertainment a little lacking...goat races not so much fun for the goats, slide...FUN!, snorkelling...Awesome!

Amazing Time , Great Staff and layout!!

This is an overall GREAT place to go for Great food and a relaxing time! Its a pure couples resort , smaller , easy to get around, and one of the best mannered staffs we ever had for a 4 star hotel. It's a TURE 4 to 4+ Resort with CONS: 1) FOOD, 2) RESORT SMALL BUT VERY CLEAN, 3)GREAT STAFF, ALWAY FUN GAMES GOING ON IF YOU WANT 4) ALWAYS FEEL SAFE 5) LOTS OF BARS & RESTAURANTS FOR A SMALL 200 ROOM HOTEL ... , the only real down is a smaller beach area, but its still enough to kick back and relax [... read more] and enjoy. Always chairs available at this resort everywhere. We loved this placed very much, great bang for your buck, we will definitely return in the future. Thanks to our great Agent Jen Huet. who found this little cool resort with lots of love and character. Great pick again for our 11 day Trip. :) You know us too Great!! TTYS for the Next One :)

Very well maintained and excellent staff!

Every aspect of this resort is well cared for by pleasant employees who truly seem pleased to serve guests. I enjoyed the informative Nature Walk on the wide variety of plants on the grounds. Red flag days meant we couldn't do the many resort inclusive water activities during our stay which was disappointing but not the fault of the resort. The Spa facilities open 24 hour/day. But Yoga and Pilate classes were just too early in the morning for me. Pools are very shallow at 4 ft. And the shallow O [... read more]cean swimming areas require protective water slippers. Lots of chaise lounges on the 2 private cove beaches.

Amazing resort best ever all inclusive adults only

Great hotel, excellent service and dining, free excursions, manicured grounds, lots of water and sports activities, unlimited a la cartes, all the staff treats you like royality and spa facilities-WILL GO BACK FOR SURE

On the ocean but no beach!

The grounds were lovely and the view of the ocean is spectacular . Loved hearing the crash of the waves. Beach was very disappointing. I knew it would be small butt it was so shallow that you couldn't even swim in it. On certain days it was also over run by cruise ship people.Food was very good and the Jamican dishes in particular were always available at the buffet and were such a nice way to experience the culture. Staff was well mannered but somewhat aloof. I didn't mind this since I don't lo [... read more]ve the overly familiarity of the staff at soem resorts.

Beautiful resort

The resort is on smaller which is nice because it is much more personalized. The grounds are well kept and Uriah one of the groundskeepers was very helpful too. The staff are great, George the concierge was excellent always willing to go the extra mile. All of the staff were very friendly and helpful. The food was excellent

Amazing staff and grounds...

Everything about this resort is a true paradise. .. from the staff very helpful, to the grounds and entertainment and the food choices are second to none. I would recommend this as a true couples getaway. Thanks Jewel for everything P and T

Great Trip to Jewel Paradise Cove

Really enjoyed this hotel, everything is close to get to; lots of sun loungers where ever you chose to stay. We enjoyed the hammocks that are located all over the property. The food is great; they have 3 restaraunts and the Platinum was our favorite. We enjoyed the beach grill for lunch; however there are 3 different places for lunch so there is good variety. Never waited long for a drink at the bar; plus there is service on the beach and at the pools. Enjoyed the included excursions, diving and [... read more] snorkeling.

Beautiful resort, great service overall

Beautiful grounds well kept like a tropical garden. Lots of good free included stuff like snorkelling, scuba, golf, glass-bottom boat. Beaches very secluded if a bit small. Service great overall, except for front desk. Family initially split up with two rooms indifferent buildings, and maybe I am being picky, but not impressed that a birthday was recognized only by a sticker on the door and the day late.

Amazing & friendly

I have to start by saying check in was super fast, we had a fantastic room building 6 ocean view and close to the quiet pool. The hotel grounds were well manicured and clean, the staff were amazing special thanks to Ryan, Younique, and bar staff for serving our drinks promptly and having great conversations. Food was adequate japanese was spectacular, as well as italian. shortage of towels has to be mentioned and more umbrellas are needed around the pools. once again i thank all the staff for ma [... read more]king our vacation wonderful and would highly recommend this resort for a great time and meeting lots of friends from around the world.

Amazing 4* Resort

We thoroughly enjoyed our week at the Jewel Paradise Cove. This is a solid four star resort with great value and a lot of soul. Rooms We had a second floor pool view room (228) which would not have been our first choice but we booked last minute and were limited. The room itself was clean and spacious with a huge walk in shower and a comfortable king bed. Maid service was good and we often returned to our room to find flowers on the bed. We generally prefer upper level rooms for security and vi [... read more]ew but the balcony was very tiny and uncomfortable so a ground floor room would have enabled us to pull up lounge chairs in front of the patio. Food Overall the food was good. We never had a bad meal but we never had a stellar meal either. Portions in the à la cartes were tiny but this left us room to sample some of the delicious Jamaican dishes at the buffet. We were tempted to pass on the teppanyaki restaurant but were very glad we didn’t. Not only was the food delicious but the chef kept us all in stitches throughout the evening. The coffee hut was a nice touch and both the dining under the stars and beach party events were very well done. (We enjoyed the entertainment as well.) The Property Typically we would rather spend time lounging and swimming at the beach rather than the pools. At JPC we walked down to the beaches and never set foot in the water. A bit disappointing but the pools were great and the swim up bars outstanding. The slide was fun too. The grounds were beautiful and very well kept. Extras We enjoyed the Konoko Falls experience. The staff were excellent guiding us up the falls and taking pictures and we were impressed with the tour of the gardens afterwards. We ordered the jerk pork and jerk chicken which were both delicious. We dive five dives while at the resort and found the dive masters and equipment to be excellent. Fortunately there were a number of interesting dive sites within five minutes of the resort as the same boat is used for snorkeling, glass bottom boat tours, diving and the sunset cruise. A word of caution – since this boat gets so much use the motors are in rough shape. Should they both go down at the same time water sports would grind to a halt. Staff This is where this resort really shines. We never met a staff member without a smile or a greeting and a genuine willingness to help out. Take lots of small bills for tips since it can be difficult to break down larger bills at reception.

Not really a 4 star

This is a tough resort to review - the beach isn't nice at all but I knew that before I went-pools are great-have no complaints about room, staff, resort is very clean, food is just average, but never a shortage-I would recommend this resort to someone as long as they know it was NOT a 4.5 star, maybe 3.5-it most definetely is a good value for your money - I liked it but there was nothing about it that WOWED me

Fantastic Holiday

Fastastic holiday destination!! We arrived at 10:30pm to a cold towel and cocktail!! Check-in was quick and we were off to the 24 hr Grill for a snack. The rooms were spacious and clean. This resort was taken over by the Hilton a year ago and the typical Hilton touches are all there....lovely toiletries, linens, towels, and even a turndown service, etc. A coffee bar opened from 7am to 9pm for a latte, coffee, tea or fruit infused water. Breakfast, lunch and dinner in the main buffet were pretty [... read more] good with typical buffet foods. The restaurant food was fantastic! We enjoyed the Italian, Japanese and continental cuisine and loved that you didn't need reservations apart from the Japanese. Staff at this resort was the best I've seen at any Caribbean resort I've been to. The staff went out of their way to be helpful, were incredibly polite, and were always checking that you were having a good time and weren't needing anything. Security guards are posted around the perimeter of the resort and they too were engaging and helpful. The three pools each offered a different atmosphere ranging from quiet to fun and there were plenty of loungers. Towels were left in various spots so no line-ups and no card....and no wristbands! The package included snorkeling, a round of golf, a shopping trip, a trip to the falls, a booze cruise and glassbottom boat ride. We didn't partake but many people came back having enjoyed the excursions. There were so many places once could relax with little gazebos and hammocks scattered throughout the property. There was lots to do day and night if you wanted to. We wouldn't hesitate to go back for an adult holiday!

Best staff ever!

My friend and I went for a relax and do nothing vacation and this exceeded our expectations. The resort was the perfect size - big enough to have a variety of pools, beach and restaurants but not too big. I have never been a big fan of the entertainment and activities at all inclusives but the Paradise Cove team pleasantly surprised me. They had entertaining trivia games and the evening entertainment was top notch. There was a band playing during dinner. After dinner entertainment included count [... read more]ry and western, a steel band, cirque du soleil group and a goat race! The biggest plus was the quality of the staff. In all my years of travel, I have never encountered such a warm and welcoming staff. From the security guards to the gentleman cleaning around the pool, they were all so friendly and helpful.

Fun & Friendly with a HEAVY DOSE of Bob Marley !!

If you're expecting hoighty toighty, Muffy & Biff ..don't. If you want a Fun, Friendly & Interactive Staff with a HEAVY DOSE of Bob Marley, you will not be disappointed !! The restaurants are good. Especially the Coral Cafe buffet and the Aquamarine Grill which is open 11p-7am. You can get everything from Jerk Chicken to Burgers, grilled cheese to salads all night with no attitude!! Be careful on the beach. There are a lot of rocks and seaweed. Do yourself a huge favor. Take a 5 min taxi ride to [... read more] Flavors Beach, no rocks, no seaweed or buoy lines. The free excursions are smaller scaled versions of the ones you pay a lot for. Example they give you Konoko Falls instead of Dunn River Falls ($75 US/person). It's the same small fishing boat for the Glass Bottom boat & Sunset cruise as well as the snorkeling & diving. The snorkeling and Hobie Cat were awesome & free! The Entertainment are comprised of the staff as the house band and singers. There are local guest Musicians and Dancers each night. If you are expecting a sell out an arena type band you won't. You'll get a local bar band. And you will hear more Bob Marley then you ever believed possible. They are beyond in love with the man. Even though the resort does things on a smaller scale, the staff make it FUN, they are informative and get you involved. They are friendly and very accommodating. Honestly, they made this a very, very good vacation. Do yourself a favor..GO !!!

Amazing Resort

This was excellent an Resort,very relaxing,grounds were well kept,friendly and courteous staff especially Travis,very clean rooms,good food...love the 24hrs jerk chicken grill!..will definately go back.

Amazing at Jewel Paradise Cove/Sunwing disappoints

The only negative thing I can say about this vacation was that our "Elite Plus" option with Sunwing was overpriced and under-delivered. The service promises "champagne flights" in both directions. It was ok going down, but on the return no champagne was offered, the smell of burnt pizza and burnt sandwich buns permeated the plane and made the food unpalatable. Sunwing crew was flogging $3 bottled water and snacks. Only one pass with beverage service of about 1/2 glass of liquid in the form of ju [... read more]ice, pop or wine...no tea or coffee offered. I'll think twice before booking another Sunwing flight...and seats so cramped. Sunwing needs to do better on inflight service and comfort. I'll think twice before booking another Sunwing flight for our next vacation. This is our 2nd trip to Jamaica. Last year at family Jewel Runaway Bay. This year at adults only Jewel Paradise Cove Apr.1-15 and are hard-pressed to find a single thing to complain about at this resort. Possibly the only negative is the ocean floor which is quite rocky...take your water shoes!!! I prefer pools so it was not an issue. The beach itself is very nice, clean, lots of chairs and shade, many watersports are included (sunset cruise, glass bottom boat, pedal boats, etc.), a rum-runner to bring our drinks, and a juice bar at the main west beach. We spent most of our time at the “quiet beach” at the opposite end. As numerous reviewers have stated, the staff at this resort is extraordinary. From gardener Uriah who greeted us warmly every morning, energetic Collin at the front desk, George who had our luggage in our room in seconds, Pearson and Tamique at the Sunken Treasure Bar, Dwaine at Aquamarina, Kerice and Abigail and Devor and the fabulous Ricardo at Coral Café/Beach BBQ, Paulo at Platinum, chefs Rodney and Shamroy at Jade Samurai...super hostesses Claudette, Lanea, Mureen, server Albert B. at Moonstone....there are just too many more to list and we appreciated them all. We are sorry to have missed the Staff Appreciation Awards held on our departure day...would love to know who got the awards and hope to see results posted on Jewel’s website. The Dining Under The Stars (Fridays) and Beach BBQ (Tuesdays) were amazing and run like a well-oiled machine...kudos to the organizers and staff who put these on each and every week. On those nights the entertainment was great. Meeting new people was one of the highlights of these events. We also thoroughly enjoyed the Silverbirds Steel Drum Band our first week at Coral Café and were a bit disappointed they didn’t perform in our second week. We saw them last year as well. We were never disappointed with the food and ate very well at all restaurants. After a long cold brutal Canadian winter, it was a treat to eat outdoors nearly every night. Platinum is definitely worth dressing up for and Jade Samurai was so much fun we did it twice. Moonstone makes the most awesome pizza and other Italian dishes at night...the chicken Florentine was awesome. The special private anniversary cocktail party event and the anniversary room treats were much appreciated surprises. Pools were always clean as were the grounds which are beautiful and well maintained. The 3 outdoor hot tubs were a luxury. We loved our daily walk on the boardwalk along the ocean in the morning, and again at night with all the lovely lighting to guide us. Our room was clean and always well maintained. We called about a clogged sink and within the hour it was fixed. Towels were plentiful and replaced regularly. We occupied 628 overlooking the ‘quiet beach’ and Aquamarina pool/grill...best location we could have asked for! Originally we asked for ground floor but we had a much better view from the 2nd floor room. My husband enjoyed 11 days of golf. The green fees are included/unlimited as stated, but yes you do have to pay for a cart/caddy/gratuity...not unusual at resorts where “golf is included”. Excursions: The Konoko Falls excursion was included in our package...it did not disappoint. (Much more enjoyable than our experience at Dunn’s River Falls last year with their aggressive vendors chasing us down.) Konoko Falls may also be climbed, but we opted for the 180 steps...not as daunting as it sounds. Our guide was very attentive and very knowledgeable taking us through the little museum and Jamaica’s history. At the top is an open-air bar offering refreshments and jerk chicken lunch at very reasonable prices, along with a lesson on how authentic jerk chicken is prepared. A tour through the gardens and aviary were also very informative and relaxing. We also took in the 3-mile Martha Brae River Raft excursion and would highly recommend it as well. I couldn’t be happier that the hotel took the new government non-smoking policy seriously. It has been a big issue for me on other islands like Cuba and Dominican where you can’t go anywhere without inhaling the stink and viewing cigarette butts everywhere. It was refreshing to breathe clean air 99% of the time. There are 3 areas provided for smokers. Of course there’s always that one person to whom the rules don’t apply, but overall people seemed to respect the new ruling. We would definitely return to this resort. The “Jewel” is aptly named.

Fantastic Vacation!

Lovely resort! It was small and the service was amazing. It had the feeling of being intimate that you can't get in a big resort. The grounds were manicured to perfection. The food was very good and the drink choice was plentiful. Hoping to go back next year!

A True Jewel of a Resort!

Beautifully kept Grounds,Good Food Choices at several restaurants,Great friendly and caring staff,This resort has it all.The smoothie bar on the beach is a great idea and the smoothies are second to none! The 24 hr coffee hut in the middle of the complex is extremely handy.Staff kept all guests involved in entertaining activities if you wanted or there were many places on the complex just to hang and chill out in a quiet corner.The hammocks spread out throughout the grounds was a great idea.Very [... read more] clean also.

Jewel Paradise Cove - a little piece of paradise

We thoroughly enjoyed our stay at this hotel. From the moment you arrive at the hotel entrance, the staff are very welcoming and most helpful. Rooms were lovely and well equipped. Our rooms were in a perfect location with all three couples travelling together in rooms adjacent to each other, main level with walk out to the quiet pool. Specialty coffee bar practically outside our door which was perfect for my morning cappuccino visit before breakfast. Food was good with plenty of variety. Grounds [... read more] very well kept. Overall an excellent resort, great staff and a place I would definitely return to.