Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(737 Reviews)

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StaceyLoo  - 

Verified Purchaser

Breathtakingly Beautiful

This is our second time visiting this resort, this time we rented a Villa with an ocean view. Absolutely beautiful. We have travelled many places and always go back to this resort for our winter vacation. The people are friendly and always polite. There have been many upgrades this past year to the resort, many improvements. The beach here is the best we’ve been to. Expect us back next year!!

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Private  - 

Verified Purchaser

Great Resort

The grounds are very well kept. The employees from maids to floor washers are absolutely friendly and helpful even though some of their English is quite minimal. A la carte resturants were good. The beaches--three were also great, one main beach area and two smaller ones with access to the the reef for snorkeling without leaving the grounds. The mix of people was families to singles. Many Canadians, french and Englishspeaking, Russian, Italians and Cubans making up the balance. Only negative th [... read more]

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Private  - 

Verified Purchaser

Great resort

been ther e10 times or more never better. its great great great and more great and more great yah that's it woo hoo woo hoo woioohooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo [... read more]

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Maryk  - 

Verified Purchaser

Gone down hill

We have been here a few times this will be the last ! The resort is being over run by locals , which are taking lots and lots of food out . I know Cuba isn’t known for its food but this was bad . Every morning our eggs weren’t cooked they only had bacon 2 days . If you wanted sprite for your drink you had to pay for it , if you wanted amber rum you had to pay for it . That has never happened before . Our keys went dead the last day , I had to fight with the front desk for 5 hours to let me i [... read more]

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HeatherG  - 

Verified Purchaser

Resort is getting run down and needs improvements

I have been to Cuba and this resort many times - I go for the people but I do want to have a good room so I always pay a little more and stay in the villas on the second floor - I was put on the first floor - room was very bad - was clean but the walls and ceiling had mold on it, very musky - got in late so asked for another room the next day - only got a reaction when I told them if I didn't get moved that it would be my last trip to this resort since I have been at this same resort since 2005, [... read more]

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Private  - 

Verified Purchaser

Not quite as enthused as I once was.

We have been going to Club Amigo for quite a few years and I'm afraid as a senior couple with mobility issues we may not return.We found the resort is just to big for us.I exhausted myself getting around this year. I felt sorry for the dining room staff as I'm sure they were doing the best they could with what they had but there were were shortages. No potatoes or fresh orange juice, no buns at the snack bar for hamburgers. The food was even more bland than usual. Also it was very evident that t [... read more]

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Henrys  - 

Verified Purchaser

We would go back to this resort!!

This resort was great. The food was great at Benny More restaurant. We ate a sit down breakfast and lunch there every day. The wait staff there was amazing!! The rooms were neat and clean with a great ocean view (Villa). We really enjoyed the 24 Hour Pool Bar. Always had hot snacks available. Beaches are beautiful!! Chairs were always easy to find. Pools were clean. The only complaints we have are: 1) people reserve beach chairs first thing in the morning, then don't come to use them until [... read more]

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Dr.Agan  - 

Verified Purchaser

Not amazing resort

resort is in deep declining for several years, in everything - but prices which are rising... only people that have been there before will know what I am talking about? + my "Antique" BOX TV was stolen from some museum and did not have a remote :-) + LA NINA Bar at the Lobby, according to their own admition, has only 4 glasses & 9 porcelain cups (for Cappuccino) - so PLASTIC is the King :-) + "24 hours" Snack Bar does NOT have the food 24 hours + in one wing of the hotel, noise from outside is  [... read more]

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WickJ  - 

Verified Purchaser

Fantastic Vacation

We just returned from Club Amigo and I must say, Cuba is in a very bad spot these days but despite all that, we had amazing service. We had A/C in our room for sleeping, we had cold drinks and we had sun! What more could we ask for! The food is very rationed but they did their best to accommodate everyone, we certainly didn’t starve and the à la Carte restaurants were definitely worth booking. The Pirate Bar Beach was our daytime hangout and the bartender was awesome! The each front changes  [... read more]

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Private  - 

Verified Purchaser

Average resort

Rooms are good, Beach is good, Very clean place, food is average, drinks are no good................................................................................................................................................................................................................................................................................................................................................................................................................................ [... read more]

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Kimbo  - 

Verified Purchaser

Club amigo Atlantic...cuba

To start off our sunwing rep was not responsive to our phone calls or messages. The hotel staff were friendly and accommodating. The beach was nice, and the pool was well maintained. However the noise was unbearable to the level that it sounded like the band was playing in our room, sometimes till 3am... the food was bland and repetitive. I talked to several guests who are repeat customers and have been coming for 10 years or more who said they would not be returning. Due to the noise and some a [... read more]

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Private  - 

Verified Purchaser

Definitely a home away from home.

Having been to Club Amigo Atlantico Guardalavaca several times I must say it keeps getting better and better. There have been several upgrades on the resort but the constant year after year is the staff. The Cuban folks who work there make you feel like part of their family. The warm greetings and remembering your name even if you haven't visited for a couple of years. Sincere, honest and caring. That's what Club Amigo is all about. The pools, the ocean, the sun and sand, the snack bars an [... read more]

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Private  - 

Verified Purchaser

Love the staff

The staff are what makes this resort beautiful. They are doing lots of renovations to make it better. The pools are great, amazing beach. The food is ok, not a lot of variety. They offer a lot of free activities during the day and entertainment at night

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Boltsy  - 

Verified Purchaser

Nice Resort

We had a great time, a little shy on some food but everything else was great. Hot sunny weather and the beer was cold. Everything was very clean and friendly atmosphere. I would recommend this resort to anyone Thanks for everything Robert & Sharon Bolton

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Private  - 

Verified Purchaser

Decent place

Beautiful hotel most of the staff was amazing buffet left a lil to be desired but still enjoyed our stay . We spent a lot of our time at pool. Made some amazing friends both local and from around the world

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Jeff56  - 

Verified Purchaser

Great place

Staff is always great. They are patient and gracious. The room we had was a little worn but spotless and the towel art amazing. Grounds were neatly trimmed and keep clean of the tourists tossed cups and garbage. The ocean and beach are fantastic in this location. The coral, which is about 150 yards off the beach, is breathtaking and the variety of fish will have you out there everyday. The food was good and flavourful with the Cuban ice cream the crowning touch. Servers were great and helpful [... read more]

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Private  - 

Verified Purchaser

Nice friendly place

Nice place clean place, lots of exciting things to do, the food was decent, servise is great and deffanity will be returning in the future would recommend anyone to stay and is definitely worth the money

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Private  - 

Verified Purchaser

Awesome vacation in Holgiin

Club amigo in my opinion is a fantastic place, always something to do and see, beautiful grounds and beautiful people. This is my 12th time in Club Amigo.,It's my Home away from home. You can't beat the weather,was 30-31 everyday and very little rain.

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Private  - 

Verified Purchaser

Fantastic time

1 thing I have to say is that the staff are the friendliest people I have ever meet. Anything you need they are more then happy to help. The weather was beautiful and our time there was amazing. Plans are already in the making for next year. See you soon Club Amigo. Julie and Simon

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Dirtdevil  - 

Verified Purchaser

Had a blast!

Everything was great. I had been to this resort before and it was a very pleasant surprise to find a dinner invitation under my door for returning guests. It was also my birthday and I was treated like a king.

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