This is not a 4.5*

The staff are very helpful and the rooms were well cleaned. There was a good variety of food for vegetarians. There was only one adult swim up bar and it was too small for swimming. I did not enter this pool for 3 days in a row due to the milky white scum floating in there. The washroom door did not close completely. The washroom was so tiny only one person could enter at a time. Out of 7 days there was hot water only one day for a shower. Very expensive. Should only be a 3* or less.

Resort was alright, various complaints from different vacationers.

The hotel staff we're very pleasant and accommodating. In our party of 30 plus various complaints about room(s). Definitely washrooms very small, no water in our room(s). Feel the cost of this stay was way over priced in comparison with other all inclusive for half the price and much more exquisite resort. Also the Ala Carte restaurants were so overbooked that meals were being done at 9pm, so we never got in to any of those except Japanese for the bachelerette party. Adult pool was [... read more] not very clean, and I ended up with some bed bugs or some other sores, still trying to figure out. The buffets were excellent as far as variety. Entertainment was great as well, every evening. Give this resort a 3.5 Feeling $1800.00 was way over the top for this stay.

Awesome resort

We just got back on February 9th. As far as the resort goes the food is good, drinks are a plenty, rooms were satisfactory, the only complaint if I have one was there is not a long enough beach to go for a long walk. We did enjoy our week spent there very friendly staff.

Great resort

We had such a great time at this resort in Jamaica. The grounds were so clean and we didnt see a lot of staff working on it. There was a wide variety of food on the buffet, all very tasty. The servers were very friendly. The rooms were spacious and very clean. I would recommend this resort to anyone

The best resort ever

The Holiday inn has to be one of the best resorts I have been, the people are so kind and the food is amazing, I feel so at home there, been twice and will be back for a 3rd time in 2019. I would recommend this resort to all.

Can only tell you the truth of our experience

Just came back from vacationing at Holiday Inn in Montego Bay. The best thing of our stay was the Jamaican people as they were the nicest I have ever experienced. The evening entertainment was phenomenal. The hotel room was very nice, clean and all in working order. Hotel grounds are extremely well manicured. Food was average but always hot. Unfortunately, the beach is shallow as markers allow one to go out only at above knee height. My favourite bartender was Kevin. If you see him, please tell  [... read more]him Dirty Banana says hi....it’s an inside joke between us. All in all, it was a wonderful vacation for the price we paid and for the memories we will cherish forever.

Great hotel

Clean and well kept hotel. A little dated. Maid service was great. Had good entertainment every night. The buffet was incredible. Lots to choose from. And meals were different everyday. The staff was friendly.

Amazing Resort

We just returned from a beautiful week at this resort.This was our first time in Jamaica and it sure wont be our last..Loved everything about it from the hard working and caring people..one thing i really loved besides the.beautiful hot sun was the soft icecream..Food was very good here and entertainment was top noch..we shall be returning next yr..

Wonderful resort

This is my second time staying at the Holiday inn resort and I will definitely be back again! The rooms are amazing! The service is wonderful! The food is delicious!! Everything is more then incredible! I wish I could stay forever!!

HOLIDAY INN RESORT RECENT TRIP.

Review on my recent visit at the Holiday Inn resort in Montego Bay Jamaica. Excellent service from bar tenders, at the buffet etc.... However, I will not go back to this hotel for the simple reason there is nothing in the fridge at drink not even a bottle of water. The beach is full or slimy weeds not clean and sandy. For me I will consider a 3 star hotel.

Beautiful resort

Beautiful hotel, 10 minute drive from airport. Nice restaurants, food was amazing. Entertainment was very good. Rooms very clean. Staff was friendly and very helpful. Something for everyone, mini golfing, tennis courts, and a gym. We have been there 5 times and our room was upgraded and went to a special dinner. Made us feel special.

Everything I was looking for

Great resort for our family, lots to do, great snorkeling right off the beach, great food and lots of options, freindly staff. I would also recommend doing an excursion to see Jamaica, lots to choose from for a fair price.

Highly recommended

People are nice and polite resort was amazing, food and staff are all nice and highly recommended... ONLY when we arrived , there was no proper endorsement of the paper handed with us so we missed our orientation package. Next time have a minute to explain the paper to be handed so it will be understood that we need to attend the orientation for the DO’s and DONT’s, everything is very satisfactory and very much appreciated..

Above and beyond What I expected!

Friendly staff...very clean..informative..great entertainment..variety of foods available..welcoming...at home feeling. I stayed for 10 days none of which were the same. Variety of entertainment for both adults and children. My 4 children ages 4..9..11..14 all had a great time as well..

Unforgettable!

The hotel was very nice. I married my sweetheart during my stay which made it even more memorable. Everyone at the hotel was very accommodating and treated us like gold. So many things to do and the beach area was fantastic. Very large so you could find a quiet spot easily. Private adult area was also nice. Room was very comfortable.

Great hotel

Very nice hotel...great food and drinks...nice beach and rooms...excellent service...close to airport...small hotel...friendly people. We were 12 people in our group and we thoroughly enjoyed our selves. Entertainment was brilliant.

Family Resort

The grounds,rooms and Resort were very clean. The staff were friendly. The Buffet restaurant was good,plenty of choice. The Seaford and Italian restaurants were excellent. We liked liked the adult beach area and pool. The only downsidewas the entertainment. It would have nice to have some international acts as the entertainment was solely Jamaican. I can understand that you want to see some of their culture but not every night.

My Happy Place!!!!

Amazing. I will go again and again! Wasn’t sure what to expect from a Holiday inn resort, as this was my first. But wow!!!! Amazing location just minutes from the airport, not too big, can see the ocean from almost every spot on the resort, every single staff member was friendly, warm, inviting, helpful and happy. Initial reaction to the buffet was that it was small and won’t be very good. Wrong!!!!! Great selection, different choices for every meal,every day,and soooooo much flavour. Not to [... read more] mention the pool bar with food, snack hit AND jerk hut! Plain and simple, I loved it!

Great beach

Best beach area we have been to. Third time in Jamaica. Specialty restaurants are great, Italian one the best. Were upgraded to a great room. Shop at Rose Hall for better quality souvenirs and no hassle from the vendors.

Enjoyable vacation - April 28 - May 6, 2018

Overall, this is a favourable resort. Property was well maintained. Room was clean and comfortable but missed having a fridge. Food was good. There was a wide variety at the buffet and there were hambugers, hot dogs, jerk pork and chicken etc. and snacks available right through the day. Special thanks to Kadene, Rayon and Ecumar for their great service and also the staff at Jerk Hut. Thanks also to Omar, chief executive chef, for his kind gestures. Beach was clean. There are about 3 or 4 sect [... read more]ions which are not very deep and more suitable for kids but adults can certainly enjoy. However, there is a need for more huts and shades as the huts were usually reserved by guests as early as 5.00 AM daily. We had an enjoyable time and would definitely return.