Great resort!

This resort was great. A bit worn but clean. We had all the necessities, clean sheets, towels both in our room and for the beach. The beach was amazing ! There were enough chairs, the service was good, we changed our towels every day,sometimes twice in the day. We did tons of snorkeling, fish to see everyday. The food was awful. Only one menu for all restaurants and buffet. If you are going for the food, this is not the place but everything else was fabulous.

Great resort!

This resort was very nice. The people were great. The beach was amazing. Always a chair at the beach. All staff was great and did what they could to make your stay a enjoyable one. We would definitely go back to this Resort! Thanks for the great time.

Love this resort

The grounds were amazing, staff were very friendly, rooms clean, a la carte restaurants open, clean beach with an employee always setting up beach chairs, lots of activities to do, for example, snorkelling, kayaking, paddle boats and catamaran

Cuba Resort

The resort is definitely not a 4.5 star more like 3. The rooms were not that great they need upgrading. We had no water for one day, the WIFI was so bad it kept going down. The food was the same every day. No fruit or not may drinks that were on their list. The worse of it all was the escorts (whatever you want to call them) with old men and there were many and many children around. It was actually disgusting Would i go back to that resort? No i am afraid not.

Awful

The first 3 days there wasn't hot water to shower until we complained many many times. We were 3 adults in a room but there were 2 pillows. Again we complained many many times and they added a pillow. Many times electricity shut down and because of that no toilet flush, no coffee, no show, no hot food, ....and surprisingly they didn't have a power generator!!! Just don't go there. Positive side is very nice beach which is everywhere in Cuba.

Work in progress

Resort is trying to get up and running at a reduced capacity after being closed for a couple years and mostly refurbished. The staff were all fantastic. Food was good but no pasta, beef or fish. The second day the rooms above the main building had no water, couldn't shower or flush toilets yuk! We were moved to beautiful new room. Friends stayed but had no hot water all week. There was some entertainment, mostly for the kids. We had a good time. Alacarts were good but they need to [... read more] work on the rooms in the main building.

Resort is ok

It was affordable resort for my husband and my 2yr old and I but the hotel was old. And things were not working. The water and electricity turned off a few times and the internet was not good. The food was not good. They had no fruit when we first got there and no fish at all. The restaurants were not any better

A touch of summer

We just got home after 2 restful weeks at Aston resort in Holguin the rooms are old and in need of updating but we’re generally clean Staff went out of their was to make sure your needs are all taken care of all our needs. Any issues we had for repairs in the room they immediately were there to help food choices were limited but they always created meals with what they had to serve

Great staff

Hotel was older and in need of updates. Staff was its best asset. They are starting to upgrade parts of resort. Limited variety of foods and drinks but understand how hard it is to get items there. Did the best with what they had. When we had concerns they were addressed in a timely matter which doesn’t happen a lot in the other resorts we have visited. When they advertise that there will be beer in your fridge daily they should follow up on it. This did not happen and when I spoke to the fron [... read more]t desk they explained that they had trouble getting it. I accepted this explanation but then they had a Super Bowl party and had a deep bin full of beer? Over all it was a great experience mainly because of 5he staff.

Great resort, Great staff, Great value

We stayed from Jan 29th to Feb 5th, in a superior room in block 3. We had a fantastic time here! The room was OK, a little dated by some people's standards. But the beds were super comfy, the AC was ice cold, the water was hot and possibly the highest pressure on earth lol. The room was cleaned, and the mini fridge restocked daily. The safe worked and I was able to stream my phone through the large TV on the hotels free wifi. So for us, no complaints about the room. The food was fine, reme [... read more]mber you're in Cuba.. bacon, eggs, and toast were available everymorning. The other two meals provided plenty of options, I had no problem assembling something decent with what they had. The ice cream is 5 star. The bars were great. Some days they didn't have ingredients for certain drinks, but that wasn't their fault. They pour name brand liquors, several havana club rums, Jameson whiskey etc, and endless supplies of beer. The beach was fantastic, I won't bother elaborating because it's been said a million times. Same goes for the staff. They never stop! Very attentive and friendly. We wouldn't hesitate to go back, in fact, I'm going to play closer attention to prices and try to snag a deal on a 14 day trip next year!

Aston

stay Jan 28 to Feb 8 th, fine hotel in general but not as good as expected, rooms need upgrades, air conditioning working but never as cold as it should be even after getting it checked, leaky sink but fixed the next day, none working security box ( also fixed) , room curtains hanging down but mostly ripped from the rod, just food is typical Cuba and repetitive , a la carte restaurants have no better food than the buffet ( one of them was still closed when we were there), pools are nice and cle [... read more]an, nightly entertainment was ok and typical of Cuba shows, staff was fantastic polite and friendly, beach was excellent. supplies for alcohol was pretty well limited to beer and rum, servers were fast and efficient. To resume quickly, it was OK but i will not return, too many places in the same area have better to offer but this is just my opinion, other guests there were very happy so it is a matter of taste, to us , Aston failed to deliver

Good Resort

Great rooms, Good housekeeping, Excellent Reception desk staff. Food needs more variety and better quality. Very nice restaurant staff. Very loud music, needs to be contained within local area. Good service at the bar. Good variety. Nightly entertainment needs more variety.

Costa Aston Verde- loved it!

The hotel was was very clean, the house keeping was amazing, staff was awesome. We liked every aspect of the resort. The food was good hat they could offer to the best of what was available. I would like to mention here that my wife is a vegetarian and they always made sure to serve her something veg. Best people I would say.

Awesome resort with internet

We had a wonderful week in this resort. Very friendly staff, great beach and snorkeling, and well working internet everywhere, including the beach. Great and clean rooms with balcony. Even the food was good if you don't just pile everything on your plate. We took spices with us, but they even had peper and salt, and some mustard etc. Only unhappy with tripcentral. First they advertised a different price until I got to the payment page, and then we had a flight delay on the way back with no he [... read more]lp. Passengers booking directly with Westjet Vacation got hotels and food vouchers right away whereas we had to stand for hour in line without getting any while Westjet and Tripcentral both said it's the others responsibility.

Beautiful Resort

This hotel is just reopening after covid so it is hard to review since they were doing a soft opening and only certain sections were operating..What they have done so far is great, the beach is very nice although there are a few rocks you need to stay clear of...drinks could use some improving and the grounds are very nice...What made my vacation fabulous was the wonderful staff and animation team...as there were not many guests, we got to know everyone there. Jerry and Michel at the pool bar k [... read more]ept us laughing all day, Yudaine made the best omelets, Guillermo and Maikel who sold cigars were friendly and always went out of their way to speak with us and Caesar and his animation team were wonderful...lots of activities to entertain us...dont bother booking poolview room as is doesnt exist right now, they opened up the back blocks first, we had to move as we were far away from everything when we requested poolview...and you have to keep on them to fill your fridge, they would leave water only...it was a great time and i cant wait to go back next year and see what it is like when it is fully opened

Amazing Staff

I enjoyed everything about the resort. They did lose my suitcase for four days. The beach was beautiful and the food was pretty good. The best thing were the staff. Such wonderful people. Shout out to Udaine, Jerry and Cesar!

Great resort

I was impressed by the service. All staff were friendly , helpful and hard working. The grounds were well kept. My room was well maintained and clean. The beach was beautiful and clean. The restaurants and food was wonderful. My only disappointment was the lack of tomato juice for the bloody Mary's. I would certainly return.

An ok resort

I have gone to this resort a few times but this years trip was more of a dull trip. There were many excursions available and the beach is still amazing for snorkeling. The beds in the new part are very comfortable. This year the hotel has gone under new management and there were plenty of problems throughout the day. There was no water each day from around 9am until 5 or 6pm. The buffet did not offer many options and it did not change at all any day. The newer pool is already missing lots of ti [... read more]les. There is quite a walk from the new part of the resort to the main part where all the food and pools are. This is a resort to go to if you are not looking to eat much and just want to snorkel. The staff is very friendly and make your stay as fun as it can be.

Great resort

We booked our trip with the help of Karol from trip central. He was amazing help btw Rooms. Great for cuba. Clean but very outdated Beaches: beautiful blue and clear but bring water shoes has rocks and bring snorkeling gear amazing for snorkeling. Go see Roger for an amazing ride in sailboat. Won't regret it. Also lifeguard Axal, sweet sweet man that thought my kids to make flowers lut of palm leaves. Buffet repetive but we still manage to eat well. Met head waiter Samuel and he was amazi [... read more]ng. Katia our waitress would reserve our table every morning. Sweet woman with a great heart. Loved her. Shows great for cuba. Only disappointed was the pool activities not to enthusiastic. Staff was phenomenal. Would go back

Disappointing

I entered my room to find pop all over the floor, however it was promptly taken care of. Very noisy in block 3. Listened to a "father" berate his 17 yr old son at 1:00am. There is no real place to just sit and relax without having to listen to loud music. Public washrooms rarely had toilet paper. Fruits and vegetables selection was very poor. Service at the snack bar was slim to none.