A great place to stay. First class.

The place looks, feels great., The cleanliness is exceptional and people are cleaning constantly. The staff at the front desk are thorough and helpful, as are the bartenders and waiters and waitresses. Smiles are everywhere. The food was good - could be better and hotter when you return to your table - but for Cuba I rate it a B. Lots of pork, very little beef. We were pleasantly surprised at the elegance of the hotel. Pool was close by as was the beach and drinks were available whenever you wa [... read more]nted one. We were pleased with the arrangement with AC vacations to deliver us to and from our location included in the cost.

Amazing!

This was our first time at Naviti, 2nd time as a couple to Cuba and 1st time as a group of 6, and it was their 1st time. What can I say? I would definately go back! Part of this resort has recently been renovated and what a nice job they have done so far. We had our rooms at the beach club which was beautiful We had a partial view of the ocean and we left our patio door opened every night so we could hear the waves hitting up against the rocks. Priceless! The food was very good. There wa [... read more]s always something to eat and there was lots of variety. Ice cream is delicious! The burgers at this resort were pretty good and the ham and cheese sandwiches were the best for a midnight snack. The staff were unbelievable! We had two bartenders, Mario and Renaldo. They made the best drinks. From Pina Coloda's, Banana Mamas made with real bananas, Alexander to their signature drink called the Naviti. This was 2 of the men's favorites. They took very good care of all of us. We can't forget our servers in the buffet, Tanya and Yami, they would reserve us a table every time that they were working. They joked with us, laughed with us and made sure we had everything we needed while we were at the buffet.Couldn't ask for better. All of us want to go back to the same place next year. If everything is all finished being renovated we would stay at the beach club again, but if not we would stay above the main lobby as we did a lot of walking from our room, which was really ok, we were on vacation!

Amazing Resort

This was our first trip out of Canada. The resort was amazing. Just beautiful. The rooms were clean the staff was extremely friendly. The beach was awesome. The daytime and nighttime entertainment was phenomenal with the exception of one night. The food was great. The couple we were with have been to two other resorts in Cuba and they said by far this resort had the best food. I would highly recommend this resort to anyone. I would rate the resort a 4.5 to a 5 star resort. It has just been renov [... read more]ated and some parts are still under renovations. Best first experience. Will be returning to this resort next year!!!

Excellent experience

The service was amazing and all staff we interacted with were so friendly and excellent at making you feel special. Our room had very minor issues, and the beach was clean and beautiful. Will go back again.

The good, the bad and the ugly

After going to Holguin twice, we knew what to expect, but we've decided we don't like the Varadero atmosphere. I've never complained before and it's not like I made a fuss, but the lack of customer service astounded me! Good The food was Cuba ok but needed variety, we went to the international a la carte and it was very good. The mattress was comfortable and the pillows awesome. The room was pretty. Resort was clean. The staff that was friendly were the waiters and most of the bartenders. [... read more] The nightlife was very fun! Good music, people and dancing! Bad Apart from the dance shows, the shows are distasteful at best. Must have been the consensus because people walked out (as we did). Some of the staff were downright rude, one of the bartenders was constantly texting WHILE serving you! Bring your own toilet paper, and the toilets buy the swim up bar (that isn't) smells like an outhouse Hot water was inconsistent and the staff pretended like they were hearing it for the first time, like any other complaint... Surprise! They wanted 30 pesos deposit for the towels, bring your own. Ugly We could smell mold in our room and when we asked to move, it was quite the spectacle so we gave up (remember, rude staff) The main lobby bar also smelled musty.... One of the security staff tried to force himself on a married, older woman.... If you get a great deal and you just want a quiet, very quiet (sometimes it felt like a ghost town) place to spend the days laying by the pool or beach and don't expect any hospitality, it's ok. But we paid premium cause I'm stuck going on March break so we were a little disappointed.

Very nice resort

We really enjoyed our stay at Naviti! We couldn't believe how quiet it was. I'm thinking not too many people know about it because the price was right for what we had. We stayed in beachclub with an ocean view room. Never had an issue with hot water except for the first day. But we weren't told that some rooms, you had to insert your key card in a slot as you walk in the door and leave it there as it controls your electrical including hot water. If you've been to Cuba before, the food is okay.  [... read more]We get sick of buffet food and there was supposed to be 4 a la carte restaurants but because there were so few people, only 1 restaurant opened. The 2 times we reserved, the theme was Cuban. Not that great! We ended going to Varadero and went to a restaurant in the park. It is called LaGrotta or the Cave of Wines. That was awesome!! We ended up going twice. The filet mignon was absolutely delicious!!! The others had lobster, they said it was the best they've ever had. We also went to the mall which is halfway between the hotel and Varadero, it's called Plaza America and on the upper level there is a pizza place. Absolutely fantastic pizza!!!!! We went another night but the oven was broken so they only had spaghetti dishes. It wasn't good, someone must have dropped a box of salt in it,, yuck!! Back to the resort,,,rooms are clean but once there, the maid does minimal. She makes the bed(sheets are changed only if you leave a note), you get fresh towels but she only rinsed our coffee mugs. When we first got there, there were 2 pouches of coffee which I recommend to use both otherwise it is weak with 1 pouch. But then the next day she left only 1 pouch. I recommend to bring notepad to leave messages for her. I would ask for 2 aguas and 2 cafes and she would leave it no problem! There is a mini fridge but it's not stocked. The beaches are awesome! The main beach by the main hotel seems to be the busiest. As you walk down the path, down the stairs, you'll get to the snack bar and a bar, there's another smaller beach, not busy. We would go around 10am and still get a palapa. Keep walking down the path, come around the corner and you'll be where the ocean view and garden view rooms are. There's a nice pool area with a swim up bar. If you go around the ocean view rooms facing the ocean, there's a set of stairs that bring you to the beach. It's so secluded. If you don't want any noise like music, talking, just peace and quiet then this is where you'd love to sit. And it's just a little walk to the pool bar to get a drink. Wifi is a hit and miss. But I would just go on to check if I had any messages from my kids. The last day we were there, it was not working at all. We were waiting for an hour and a half in lobby, would have been nice to play a game or two. There is another area to purchase an internet card. It's by the Mojito bar. There's a few buildings, it's the middle one, there's a sign on the door, its Concierge room and you can even go online there, you don't need to go back to the hotel lobby. br /> All in all, I recommend this hotel, very nice and staff are nice. If you're looking to party then I don't recommend, like I said it was very quiet, which is what we loved!!

Best beach

The beach at Naviti in Varadero is the best we have ever seen. It goes on for miles and is nice sand no rocks. The resort itself has been revovated and they still have a ways to go as it is such a large complex but what is done is beautiful. We stayed in the beachclub area and it is very quite. The pool there has the best bartender named Juan. Defintely go see him. Another great spot is the beach bar and Elvis will take good care of you. There is a Mojito bar and a beach club concierg [... read more]e but it is off the beaten path and should be open later in the evening instead of at the same time as the pool and beach bar. Also if you are booked into the beach club you should get checked in and out with the beach club concierge. We arrived along with 20 other people and having that option would have made it a lot smoother. The food in the buffet is really good and the a la carts are basically the same but if you eat later in the evening they will run out of stuff. The staff are great and I highly recommend this place.

A second home

The renovations that have been completed are very nice. I am excited to go back once they have completely finished all the renovations. We stayed at the beach club side which is a longer walk to the main buffet. During the day there is a nice beach close a snack bar and a beach bar also a pool with a swim up bar. There was never a wait for anything great service and great staff. Only complain I have is there wasn't much hot water only had hot water for 2 days 1 day was luke warm and the o [... read more]thers was freezing cold, but was told they are working on this issue. I have been to Cuba 5 times and this time was the best food in Cuba. I definitely give this resort a 10 and can't wait to go back!!

Expansive resort

Hotel was very nice, lots of marble and lovely bars with lots of seating, big armchairs in the Cohiba Bar. Nice and comfortable. Staff was very professional and helpful with maintenance issues, poor a/c and electrical issues. No early evening entertainment, had grand piano in lobby but not used. No Cuban bands around. Food was not great. Snack bars only had hamburgers, hot dogs and chicken sandwich, no fries, no grilling, pizza ect. Walking from rooms at end of resort to main building where b [... read more]uffet is around 15-20 mins, stairs also. Accessing buffet from main building stairs as well. Not a resort for people with mobility issues. Only had two carts. Resort would be great if they would open eating facilities at Beach Club end. Very clean grounds and beach is wonderful.

Beautiful!

Spent a week at Naviti and had a great time and met other travellers from across Canada. Beautiful resort, loved the grounds and the beach was more secluded from the other resorts on Varadero beach. We would go back for sure, wonderful people work at this resort!

Paradise!

Excellent resort. Clean, friendly staff, good food. I am returning later this month! Renos are almost done and they are very discreet with the construction. Rooms are beautiful. No complaints whatsoever. Best resort I've been to in Cuba.

Amazing resort!

Beautiful grounds! Wonderfully renovated, friendly staff, Crystal clear beach and the rooms were fantastic! No complaints about food though the 25$ lobster dinner was not worth it at all.. Resort is still not 100% open with ongoing renovations but we had a fabulous time and will be definitely returning!!

Nice Resort

Hotel was nicely spread out over a large area. Very long beach. It was at least a 5 minute walk from our room to the buffet with stairs (3rd floor room and extra stairs near main building) but we enjoyed it as the walkways were lined with pretty trees and shrubs. Got you moving which is also good as we ate and drank all week. Food was average to Cuban fair but the desserts were exceptional. Fish was very good. Always lots of food. Beaches were great for swimming but the entertainment was too n [... read more]oisy at times. The main lobby is very spacious and fancy. All in all we liked the resort and would recommend it.

Bad ending

The rooms were recently renovated and the best I've stayed in (7th time in Cuba). Air conditioning did not work most days even when complained about it and mechanic 'fixed' it. Wide variety of food and I thought it was good. However sometimes meat was undercooked. Use same instruments for cooked and uncooked meat. Was ill last night at the resort. First time ill in Cuba. Wouldn't stay here again.

Nice beach!

This Hotel is going through a lot of updates.....when fully done it will be really good... everyone was good.... food was you normal blah Cuba food... but you didn't go hungry... Our room was all redone and faced the beach!!! We had a really restful time..... bed we're soooo comfortable!! For the price it was amazing!! I would say.... go for it!

YOU GET WHAT YOU PAY FOR

I was always taught to say what is good before the bad. Well the good things are the room we had in the motel/hotel part was renovated beautifully and we had hot water 7 days. Sorry for those who went 2 days with out hot water. The view, well we paid for a standard room and got the back yard view with the disel and heating system. Not so pretty. The food as they say in Cuba, your not there for the food. This resort and being to Cuba many times all over, this was the worst. Great diet lo [... read more]st 5 pounds. Customer service, thanks to our maid, servers at the bar and bar tenders. The lobby reception and the buffett, failing grades every day. For those like myself who loves to walk the grounds, enjoy the hike beautiful. Would I suggest this resort to anyone. No.

Naviti Resort in Varadero

My room was newly renovated, all new. Very clean, up to date, balcony viewing ocean too. Entertainment was not that great. Did not appreciate dinner served for breakfast such as beans, rice, etc. Loved having hamburgers at lunch, rice and beans were not as good. You need to be more picky when it comes to food, by selecting the choices of food you love and putting it together like pastas and selecting the various sauces, that was good. Appreciated the great wine served! Windy bea [... read more]ches, hard to get into water with heavy waves. Was a windy week.

Fantastic family vacation

Our family was more than pleasantly surprised with our vacation at Naviti! The private beach was outstanding, hardly anyone there.The buffet had enough variety for all of us , with daily different made to order stations each mealtime .I would definitely recommend this resort , it won't be our last trip there!

Awesome week at the Naviti

Room was comfortable, A/c , plumbing all worked fine, remeber you are in Cuba so the food is as good as it gets there, plenty to drink except for the 24 Hr snack bar, my one issue with this resort, Rum is Cuba's national drink and they wouldn't stock the bar at snack bar with rum !! The beach was amazingly clean, even after a wind storm had it covered in debris, gone the next day

Awesome Resort - Better than Expected!!!

The hotel was excellent. Our room view was beautiful and by far second to none. The beach was gorgeous. The sun was hot. The staff was extremely helpful. Only downfall was the keys didn't work on our door but the cleaning maid and technician were periodically fixing. It was a hit or miss. Renovations were not bothersome at all and the results were very noticeable. Prices will be going up for this lot soon.