Great people, dated resort

The staff is fantastic. Rooms are very dated, some smell like mold. Pool is clean and large. Very difficult to book a la cart restaurants. You need to go to the lobby and book for each day, they do not allow you to book for the remainder of your stay. By the time you get to the lobby, very long line up to book the restaurants...to be told they are now full. There is lots of food in the buffet, but it is pretty bland. This was my 13th time to this resort. The resort has really changed ove [... read more]r the years, not for the better. The staff tries very hard to entertain. The issues I have are based on "corporate" or maintenance", not related to the staff. Although I had a great vacation and met many lovely people, I would not return again to this resort.

Be live collection Marien Review

The staff, the service, the cleanliness of the resort, the rooms, the food, everything was amazing. It was my first time in Puerto Plata, but surely not last. Everyone was so friendly and ready to always help.

Hmm

The room had a great view. Beds were comfy. A/C leaked and I slipped on water and hurt myself. Food was mediocre and the same every day. Staff other than bartenders were not helpful. I would not recommend this hotel. View from room wsas great

Amazing place and greats views

Hotel was good little bit outdated and could use some maintenance but rest of place made up in big way views of mountain and pool 10 for 10 palm trees were beautiful and beach was nice decent food and entertainment

Great vacation

The resort is beautiful itself. The rooms do need some updating. We had an issue with our air conditioner that they didn’t seem to resolve, however eventually they did ask if we wanted to switch rooms. The a la carte restaurants on site have great food. The buffet never has a shortage of food. The grounds are well kept and clean. The entertainment staff is friendly and social. It would have been nice to see more activities during the day around the pool like they use to a few years a [... read more]go. The maid service was great and friendly. Nightly entertainment was ok. As we have been before, we have seen most of the shows. This is not the resort’s fault by any means.

Great time!!

No complaints we did the vip package. Food was good entertainment was good ,, people were fantastic. The room was a bit dated but we were only there for sleep. I would go there again .venders weren’t pushy. Pool was clean. Beach was fantastic

I heard it was great!!!!

Well i had the unfortunate experience of having my passport stolen the day before my trip and only realized at the airport trying to book ...wow what a nightmare !! But my friends went without me and they all loved it and would all return ....so i guess i would return also ....but hopefully with more luck .... Thanks

This was a superb place .

I have been traveling to the Dominican for over 15 years and did about every resort . The Be live Hotel in Puerto Plata was the first one that I can say live up to there standards . You are welcome with great service , the food is great the servers are polite and very friendly. They have on site like all other resorts people trying to sell you time shares , BUT I CAN SAY this one they do not harrasse you for the service . On the beach the same thing the people selling thing walk by but don t c [... read more]ome to you directly to sell they are controlled by the security on the beach.The disco is all inclusive and the rooms are very clean and enjoyable. The pool is very large and not over crowded like other resorts. I would recommend for adults or family to go to this one. 5 star in my books.

Beautiful resort!

Just got back from a one week vacation at Be Live Collection Marien, Puerto Plata. Had a wonderful time. I was so impressed with the well-kept grounds. Cheers to the grounds keepers who worked hard at raking up leaves, washing the floors and walks around the pools, keeping the beach free of any seaweed/garbage. It was a beautiful resort. Three different pools, each having their unique purpose, three a la carte restaurants (Mediterranean, Brazilian and Mexican), the buffet kept good hours an [... read more]d had a wide variety of tasty foods, plus a snack/beach bar that served food from 10:00 am. Serving staff and what appeared to be all locals working at the resort were friendly, full of smiles and quick to greet with "Hola". Two bars included a pool bar and one that overlooked the beach. Endless supply of loungers. For being reading week, I never had to stand in long line ups, towels and loungers were always available. After taking a stroll along the endless beach, past many other resorts, hands down, this resort had the best beach. The ocean floor was sandy and able to walk quite a ways out without fear of it dropping off. I was very surprised that there weren't any peddlers on the beach so had no fear of being pestered. There were some time share personnel that stood close to the buffet but with a very simple No Thank you, they left you alone. If there was one thing I thought could have been improved upon was the cleanliness of the rooms. Bathrooms could provide conditioner, a better swept floor, and perhaps one more towel. Overall I would love to return.

Awesome resort

We had an awesome time here. Room had everything we needed, the food was good, entertainment was good, beach was good, and we lucked out with perfect weather ! Would recommend this place, great value, bang for your buck!

Great time was had

I enjoyed the resort. It was very clean and well maintained. My room was very nice. I enjoyed the pool, the bars, and the entertainment. The food was very good and it was plentiful. There could have been more seafood. The only complaint I had was the beach. The oroblem was that the currents washed a lot of algae onto the beach, making me reluctant to swim in the ocean. I would recommend this resort.

Disappointing

The rooms are old and the service was below par. Everyday had to call after room was cleaned because the staff forgot to leave things like towels,soap,shampoo, restock mini bar. I don’t mind things being overlooked one or two days but everyday for seven days was a bit much

Health Risks - Not Worth It!

I usually don't pay too much attention to reviews, thinking that everyone has a different opinion based on their expectations, past experiences, etc. However I feel compelled to let people know about the lack of concern regarding food safety at this resort, which I believe caused both my husband and I to become ill. There is a snack bar down near the beach, at which they cook hamburgers. One day when we were in line, we noted the cook got out a tray of raw hamburger patties and, without glove [... read more]s, grabbed some and put them on the grill. He then wiped his hands on his apron and continued on getting the buns out with the same hands. Not washing at all. I was horrified and every who saw left the line. This made me question whether in fact they are as concerned about water safety as it was described they were - if they don't pay attention to washing their hands after handling raw beef, are they really concerned with rinsing their veggies and fruits with clean water? On a side note, it was also my observation that this resort is severely understaffed. There were mornings when we would make it through entire breakfasts without a coffee, despite asking multiple staff walking by if they could help us; there were only one or two staff covering large sections and I'm sure they were running ragged. Generally, it also seemed that staff were unhappy, or at least not as engaging as staff at other resorts, with very few smiles. You'll all make up your own minds, but please pay special attention to the lack of food hygiene - as I said, my husband and I were both sick through our last days and even after we returned (and no, we didn't drink any tap water!!).

Worth the money

The view from our room was amazing of the mountain. Pools were spotlessly cleaned every single morning. Beach was beautiful - could always find a lounger (finding shade sometimes was iffy). Food in buffet and beach bar was delicious - always a selection - even for picky eaters. A la Cartes were not my favourite - felt rushed and under appreciated. Drinks were fabulous. Husband wished there was one more bar though (preferably in the pool :)). Nightly shows were okay. Entertainment team by [... read more] the pool was very good. We got an amazing deal for the Adult VIP from Trip Central - I think if I had paid more I'd be a bit more disappointed in some aspects of the hotel and my stay. But you get what you pay for!

Quiet Gem

This was our first time to the Dominican Republic. The resort was clean and tidy. Staff very friendly. Food was excellent. The a la carte restaurants were excellent and offered food not availbe at the buffet which was nice. Airport was close and we were wisked off to the resort and did not have to wait around. We did an excursion (Cable car, rum tour, etc.) which was great.

Great resort!

The resort was well laid out. Room was clean. Big bed. Nice sandy beach with no shortage of chez's. The buffet food was okay. I highly recommend the Mediterranean restaurant for the reserved dining. Take your own drinking containers for water and bar drinks, otherwise they give you those cheap little plastic cups at the bar. Shauna gave me a great deal on a last minute booking for one week and the process was seamless. Would definitely recommend.

Be Live Marien Collection Puerto Plata

I spent 8 days at this resort. Pros: The food was really good with a lot of different items to choose from, grounds well kept, the shows were good. Cons: Not much animation, especially for solo travellers, people wake up at the crack of dawn to reserve spots around the pool by putting towels on transats without using them for hours

Nice family vacation

Was a nice resort to spend a week with family. Rooms were very nice and comfortable. Travelled with an infant and accommodations were great. food was very good. Beach was nice but water was too rough to swim in 5 of the 7 days. Staff very friendly.

Great Value

Beautiful property. Well laid out. Huge swimming pool with lounge chairs for everyone. Choice of sun and shade around the pool. Lovely beach with lounge chairs too. Different nightly entertainment each night of the week. Buffet restaurants cater to all international travelers' tastes. Be sure to make reservations in advance for the three restaurants on the resort. Early check-in is not possible but you have use of the resort if you arrive before 3pm. All rooms are spacious with a balcony an [... read more]d mini-fridge that is stocked with very minimal soda and beer. Free large bottles of filtered water are provided in all rooms.

Great family stay

Good flight down with Westjet Westjet represenatives on the ground was nice Nice Resort Clean, good staff, lots to do' VIP guys selling the VIP club could be less present Food was adequete, lots to choose from. The a la carte restaurants were good. Booze was ok, 4 Coor light in the mini bar , could be more