Amazing experience

We were stoned by the size of the pools and generally the hotels, you feel like in a small city, no need to go outside; plenty of things for kids to do; people extremely nice everywhere at the hotel. Great food.

Fabulous food !

Beautiful, friendly staff, very clean, beautiful and tropical landscape. Fantastic food, beautiful beach. I would definitely go back and stay at this resort. Great shopping at the resort as well. I would definitely go back and stay at this resort.

Great vacation

The resort was great. We however did not think it would be a place that would involve spring break issues. Rude drunk kids were not part of our girl week and became bothersome. Security did shut them down.

A great place to go

The rooms were clean, service was excellent, and the buildings and facilities were well maintained. The food was good t the buffet. The a la cart restaurants were very good. The beach was great aside from some rocky areas in the water which you just need to avoid. The pools were excellent, and the swim up bar was nice.

Great hotel in many ways, decor a bit old.

Conveniently close to airport. Grounds and wildlife are beautiful. Great fitness center with professionally instructed classes. I took cycling, bootcamp and yoga. Decor of lobby in Del Mar is not tasteful. It looks like badly matched disney colors with some left over paintings and murals that don't go. The Beach side is much more tasteful. Staff friendly and hardworking. Room decor is tired. Bedspreads are not attractive. I was impressed that the rooms had no musty smell and we were on the groun [... read more]d floor. Good recycling program. I dont like the brown water ponds around the lobby area. Looks dirty and like mosquito breeding grounds. A bit of a smell from the water. Food was very good. Drinks were good. Loved the Japanese restaurant. The Rock Cafe was a nice change. Full service restaurant/sportsbar without a reservation. The evening entertainment was good quality with a professional quality live band. The disco played good music. The shopping center at the resort had some good cafes and bars. The beach was nice but it's very wavy as there is no protection. The beverage service by staff on the beach was great. We had to go to the beach before breakfast to reserve a chair for the day.

A great vacation in February.

Beautiful,lush,tropical grounds with exotic birds and wildlife.Good food,and lots of choices.Japanese and Mediterranean a la cartel enjoyed,but book early or you won't get in.Spent everyday at the beach,admiring the turquoise water.

Awesome resort

Huge resort. Great food. Nice rooms. Friendly staff. Awesome beach. Close to airport. Close to Playa del Carmen and close to Peurto Moreles. Huge pool but very cold. Has a little shopping mall on the resort and a convention center.

Average resort, nothing special

Outdated resort, no ac in the restaraunts, average food, tons of moskitos, poor night entertaiment, been to better places in riviera maya for less money, outbound flight delayed for 4 hours basicaly we had 6 days and not 7

Second Time Around

Second time at this resort. Great location and amenities but a bit disappointed at the buffet food this time around. Relaxed and fun time for the whole family! We are already planing for the next trip, will try the Lindo in the beginning of next year.

Awesome resort

We just returned from a two week stay at this amazing resort. This was our second trip and it was spectacular. It was so lush and tropical with tons of wildlife. The resort is very well run and extremely clean. The service and food in every restaurant far exceeded our expectations. There is an issue with seaweed this year which is happening all along the coast and the staff worked tirelessly to clean the beach every morning. This resort has a huge pool with three swim-up bars. There is also a sm [... read more]all shopping mall in the complex. All food and drinks are included with your wrist band. We will definitely return to this resort again.

Great Time!!!

The grounds at this resort are beautiful. There is lots of wildlife and the ground are very lush with greenery. Everything is really spread out so if you mind walking this is not for you. We enjoyed the pool, beach, food, and we met lots of great people.

Loved this resort

This resort was the cleanest, most beautiful resort I have stayed in. The service was topnotch from all the workers. We especially enjoyed the waitresses in the lobby. They were so friendly and efficient. The bartenders work so hard but still maintain a cheerful attitude, particularly the guys at the beach bar. Food was terrific in all buffets and the 3 al a carts we tried. Especially enjoyed the Japanese one. The only negative I have is the rocky part of the beach. It was great the first few da [... read more]ys when we could swim in an area where there were no rocks but in the later part of the week an undertow there meant we had to go to an area where rocks were an issue. Not a huge thing, just not as good.

Fantastic week...great resort

Room was very nice. Cleaning staff was excellent. Front desk people were nice and gave great service. Pool areas were amazing, and beach was beautiful...nice and Sandy (very rough...red flags all week). The food was excellent, especially the Mediterranean restaurant The staff were all incredible...special thanks, to Yeya, Eli and Roger. Only one negative thing...more of a quality improvement thing...this resort is absolutely huge. They need much better signage. It was difficult to figure out wh [... read more]ich buffet was open when, and almost impossible to find your way around. The wayfinding needs vast improvement. Others Han that, we had a fantastic week and would definitely return.

Great resort

Super clean, all the staff is great, the property is amazing!!!! The food was ok, over all it was good. It's a huge place, lots of walk, but they also had an great service with shuttle bus, great for family vacation

Great resort

Beautiful resort, the pools are amazing, staff friendly and very helpful. There is always something going on if you want to join in or just stand back and watch. We never had to go out early to get a lounger there was always one available. The swim up bar at the Lindo was awesome, built into the rock with a waterfall. The pool at the Del Mar and Beach section is huge it goes on forever from one end of the resort to the other. Everyday there was something going on at the beach from a mechanical b [... read more]ull to a bbq to a beach party with music. Lots of peacocks, swans, flamingos. Al a carte restaurants were excellent loved the Steakhouse melt in your mouth beef tenderloin, Japanese show table so much fun. I have been to probably 10 or 12 different resorts in the Caribbean and this one is definitely at the top of my list. We will be going back again for sure.

Wonderful Vacation!

A gorgeous resort hotel, sister property to the Paraiso Beach (shared facilities available). A short transfer from the airport in air-conditioned comfort helped us get off to a great start to our vacation. Plenty of options to enjoy a quiet vacation (quiet pool is available), or more active fun (nice gym, included classes, etc.). Outstanding pool and beach areas (wheelchair accessible beach thanks to a great boardwalk, with designated palapas for wheelchairs), with plenty of shade and loungers.  [... read more]Ask about bus arrangements to nearby Playa del Carmen. Amazing buffet food and service--paleo friendly, for eg. Included ice cream and creperie at the shopping centre were appealing. We loved the food at the Brazilian Rodizio restaurant--the service, less so unfortunately (may be hit and miss). Room internet service was slow--likely better in the lobby. Room noise was noticeable at times, but not a problem for us--bring earplugs if you are a sensitive sleeper. The staff remain outstanding--very friendly, multilingual, and eager to help without any tipping expected--genuinely wonderful. This is our second time to Iberostar--we stayed at the Beach last year--and we would love to return next year, too!

An average resort

The hotel was good,service was great.The room we had was clean and made up everyday.The grounds were well manicured.The resort is large and you needed transportation to get around if you were tired walking.The resort is spread out.The beach had sea weed all over and rocky areas so you had to be carefull going in.It was very windy the time we were there.The food was the same almost everyday.We went to 3 alacartes and enjoyed only one of them.We did not like that at lunch time the main buffet area [... read more] was closed and you had to go eat at the one near the beach.It was far from the main lobby.The staff is very friendly and helpful.We found the swimming pools were very cool to swim in.There is a lot of walking to get to the beach or to the lobby were the resteraunts are located.

Great Place to vacation

There was no disappointments. The staff and entertainment group were awesome at service and keeping the guests entertained and happy. I love the huge ground and walking thru the lush jungle like grounds.

Amazing hotel and staff!

The grounds are beautiful and well maintained. There are a lot of private spots where you can go off the beaten path and have quiet time, if you choose. I particularly liked the hammocks on the beach and the swinging beds with thick mattresses and pillows where you could lay in the shade or sun. The pool is spectacular with comfortable chairs. The staff is always there to cater to your every need. The beach is long and clean, with vendors selling everything from jewellery, blankets, beach cover  [... read more]ups, sunglasses and cigars. They are not pushy and respect when you say no. I highly recommend this resort. We stayed in the 1600 room section, which was half way between the beach and front lobby. I recommend this area, as you are close to everything. We were happy to walk after eating each meal.

Excellent Resort

Food, drinks, rooms all excellent. Lots of wildlife and walking. Peacocks were a bit of a nuisance when they "crowed" early in the morning . Highly recommend this resort . Great pools, something for everyone.