Great Resort

Very nice hotel, extrely clean. very good and plenty of food, great Cafe. Wonderful staff. Clean country, lots to see and do both at hotel and excursions. Very well organized excursions. Lovely gardens.

Beautiful resort

This is a 5 star resort. Very beautiful and clean. The rooms are lovely and beds are super comfortable. The food is excellent - not a huge buffet - but always fresh and very tasty the Restaurants are great with excellent sunset views. Wednesday Beach party is amazing. Very nice resort !!!

Nice Vacation

Nice Resort,good food,staff hit or miss, long hilly and twisty ride,small beach, rooms clean and comfortable, good nightly entertainment,not enough bartenders,Sunwing/Nexus rep a joke. Leaving hotel a nightmare not well planned, luggage arrived late to airport and Nexus rep left us to fend for ourselves.Our Tripcentral rep Debbie Maguire was awesome.

Great Resort!

It is an amazing place for couples as well as for families. My husband and I enjoyed very much every corner of the resort: our room, the restaurants, the ones you have to reserve and the ones with buffet, the swimming pools, the gym, the tennis court, the beach and the hall where the entertainment was. Every place was extremely clean. The people working there were very friendly and their service was fabulous. We loved the place. It was very relaxing. We found two inconveniences though, we fo [... read more]und it very unusual to find the little fridge in our room empty…. not even a bottle of water. When we mentioned it at the reception desk, we were told it was the policy of the hotel. When we bought gifts at the gift shop and paid with American dollars they gave us change in local currency. When we complained, they told us it was the bank policy. But when we went to the capital, Castries, and bought gifts there and paid with American money they gave us change in American dollars. We do not understand this difference in policy.

Disappointed

Saint Lucia is a beautiful place to visit but st. James Morgan Bay resort was very disappointing. It's an all inclusive resort however they give you a fridge in your room but have nothing in it. If you want to fill it they charge you extra ( even water). The majority of the staff was terrible. You have to wait to be seated at the restaurants (even the buffet) and they serve you drinks but you have to wait forever for anything. You can ask for a drink and by the time you finish your meal you migh [... read more]t get your drink and the worst part is they won't let you get up to get your own drink! I would have been happy to grab myself a soda but they just say to ask your waiter and won't give you anything from the restaurant bar. Ordering at the bar outside the restaurant can take a long time too. They stop serving all food by 10pm and the bars close at 12am so if you like to stay up late then there are problems. Or even if you want a snack when you've been drinking by the bar. I really don't have much to say that is nice about this resort. I heard people rave about the food before I booked this and the food was terrible ( except the food you had to pay extra for). There entertainment was just some people singing on a small stage; nothing entertaining about it. The beach party on Wednesday was the best part however they didn't have enough seats for everyone and it was the only place open to eat that night. Also we spent 2-3 hours that night deal with our door locked that randomly stopped working. The whole door lock had to be replaced. While I did enjoy the excursions and seeing the island, I absolutely hated this resort and would never go back. Spend the extra money and go to a sandals or something better.

WONDERFUL TIME !

While we had a wonderful time at the resort and exploring the beautiful sites of St. Lucia, we did find the resort staff less than accommodating and expected more pleasant and supportive demeanour. Trip Central staff however was the best and will use them again.

Awesome resort

This resort keeps the comfort of its guests in mind and has lots of nice touches. Things I loved: -no wristbands -no towel cards -ice cream truck roaming the resort -local carribean food always available -food and drinks always available -entertainment every night, no audience participation required! -the beach party was fabulous, the food was great and the restaurants were open for seating so we didn't have to eat in the sand

Excellent Resort

This was the nicest all-inclusive resort that we have stayed in. Beautiful grounds and gardens, immaculately maintained and very clean. The food and service was excellent with 6 restaurants and 4 pools. The beach is beautiful soft white sand and great for swimming. The only downside was that you couldn't walk very far on the beach. I would highly recommend it.

Just as great as it was 3 years ago!

Our group of 13 adults loved the resort. We've been travelling to the caribbean for decades and this is the first time we have ever returned to the same resort... we were that impressed the first time, and we will likely return again. The rooms are clean, beds are extremely comfy (not the hard mattresses you typically see down south), grounds are well kept, and the beach is amazing with plenty of loungers in the shade and the sun. The food is incredible with 4 ala cartes and 1 buffet. Even t [... read more]he buffet had delicious and different items each day. Don't miss the Plum Tree for lunch off the menu. Not too big and not to small, the night life shuts down at midnight which was OK by us. They had a good mix of entertainment, and the Wednesday night Beach Party was a wonderful surprise from the last time we stayed here. We took the Joy's Adventure Tour (sign up by the sports hut on the beach) agin this year and it was even better than the last time. The only complaint I have is that we should have stayed longer than 7 days.

Beautiful Place

St. Lucia is a beautiful place to visit and I would highly recommend it! The resort was very nice as well as most of the people! If you want a tour, go through Joy and ask for Von! It's an amazing experience! There isn't much nightlife on the resort but we did our own thing!

Perfect Vacation

Weather was great. The food was the best, the everyday smorg was very good and the elicart's were fantastic. The rooms were very clean. The staff from the grounds keepers to front desk very friendly and help full. The nightly entertainment was good and the beach party was great. We went on a boat tour with Joy's tours had a great time. You will not be disappointed going there. My wife and I will definitely go back again.

Wonderful

Just returned home from a great 7 day vacation at St.James Club Morgan Bay. I have been on many trips in the Caribbean, and St.James Club had the best food and variety of food that I have experienced to date. Quite a drive from airport 1 hour and 20 minutes. Delicious drinks, try a BBC, or Mango daiquiri, etc.... The room was very nice, well cleaned, nice air conditioning. The grounds were beautifully kept. There were flowers everywhere. We saw a lot of hummingbirds and butterflies. There  [... read more]were very good with fogging to help prevent the spead of Zika, and they posted in many places the dates and times. Great cafe, we visited that many times. The view from the hilltop pool was spectacular. Plenty of lounge chairs everywhere. Nice beach, clean sand. Staff were very friendly, with the exception of the very first person that we met at the check in desk, he commented that we were butting in line, when they had 2 people at the desk and we were the next people, we were tired from traveling and were not familiar with there procedure, which seemed to be slightly disorganized. Truthfully everything was wonderful not many children, more middle aged crowd. Entertainment, wasn't the strongest point for St.James Club. They did have various activities such as pool aerobics, and salsa lessons etc. Courtesy carts available as there are many levels and hills on the property. Nice tennis courts, gym room, kids club, pretty much anything you need. The gift shop was a little pricey, but alcohol for duty free was reasonable. Wifi available in lobby and bar area. Very short rainfalls everyday, perhaps 3-5 minutes long. A nice variety of off site activities to select from. Visit the Pitons they are spectacular. Overall, a very nice relaxing vacation and many wonderful photos to remember it by. A true 4 star for sure.

Last minute getaway 40th Anniversary

Carol Williams from Trip Central was very helpful and informative😊. Thank you! Resort and rooms were meticulous. Management was very accommodating by relocating us from the hilltop room to a oceanfront due to my wife's mobility issues. Very friendly staff and always smiling😊.Food generally too spicy for us (good authentic variety) but we didn't starve. Unfortunately, you couldn't get anything to eat after 10:30. Drinks were abundant. The only issue with drinks, as a Canadian, would have  [... read more]appreciated rye whiskey, especially when the resort was at least 60% Canadian. Beach was very small and no place to snorkel, until you went on the catameran. The non-motorized water-sports were free (banana boat, sailing, kayaking, water skiing, paddle board).

Wonderful St James Club

We stayed at St. James Club Morgan's Bay from Jan. 19-26 in a One Bedroom Ocean Suite. I did extensive research prior to choosing this resort and my vacation met my expectations completely, perhaps even exceeding them in some areas. Grounds were beautiful and well kept. The room: Perfect! Exactly what I expected. I did ask for a high floor and we were on ground, but the view was still picture perfect so maybe it was a blessing in disguise. Note there is a mini fridge but they are not st [... read more]ocked so we went to the supermarket prior to checking in and purchased our bottled water and other drinks to have on hand. True there is a walk down/up a hill, but we quite enjoyed the stroll to & from our suite to be honest. WiFi available in our suite but at a cost. We did not purchase as it is available for free in the lobby. The food: Perfect! Simply delicious. We enjoyed Palms, Bambou, Morgan's Pier, Treetops, and Plum Tree. All excellent quality food and great service. We did not dine at Le Jardin only because we enjoyed the others so much decided not to pay the surcharge ($35 per person). Never felt obligated to tip. The drinks: Perfect! And great service. Quick and never felt obligated to tip. They also have a flag service for on the beach which is a definite plus. The beach: Never had any issue finding loungers. The only downside, if you will, is the water is a bit murky and stepping through some seaweed getting in. Also there are nipping little fish that bite you. We only discovered this, on our last day but to be honest it was kind of amusing after a few drinks. Pool: We are beach people so did not use the pools. The main pool looked clean and inviting with a pool bar. They also had a smaller adults only pool and bar area that was quite inviting. The hotel has a ton of included watersports. We did not partake but saw many people enjoying the facilities -- windsurfing, water skiing, paddle boats, kayaks. We are snorkelers and have gear, but did not attempt off the beach snorkelling here. Don't see how you could see anything in this water. We did the sunset cruise on the hotels Calypso Cat catamaran -- again fantastic experience. I would rate this resort overall 9/10.

Beautiful Resort!

This is a beautiful resort, well maintained and very clean. The resort is large and despite where your room is located there is always a pool close by. That being said - Theresa runs a great bar at the Hilltop! The resort also offers a separate pool for families with children away from the main pools which is nice. The only thing this resort could use is more up beat entertainment at night. Thank you to all the staff at St.James Club -Morgan Bay, especially Nathan & Marcia from reception ! A big [... read more] thank you to Wendy from tripcentral.ca for another great trip! 😊

Awesome resort

St James club Morgan Bay St Lucia was an amazing resort . The staff were wonderful and always ready to help . The rooms were very clean as well were the grounds . There wasn't a very large beach but was clean and the water was worm and that's all that matters . The food was good . The al la carte were ok except for the Morgan Pier . That was very good . The only thing I thought that should have been was a stocked room fridge with at least a couple of beers . You could order drinks from housekeep [... read more]ing but you had to pay for it . All and all it was wonderful

Better than expected resort

We booked a 7-day all-inclusive package to St. James Club in St. Lucia. It is a very beautiful resort built on hills by sea so we can enjoy beach, sea, as well as tropical plants and hills. The services provided by the resort were not just good, but should be recognized as excellent. The staff are all friendly and helpful. They let travelers like us to feel like in home. The resort provided many interesting activities, some of them, such as sailing, water ski, were not easily found, or participa [... read more]ted without fees, from other resorts/hotels. This is the best resort/hotel among those I stayed in recent years.

Disappointed

The hotel and the country were beautiful but unfortunately the people and the service were the worst I had experienced in the Caribbean. Management dealt with my concerns very professionally where very accommodating but it's disappointing as I have never had to address something like this on vacation in over 100 trips.

Average everything

Had to upgrade to a Deluxe Oceanview upon arrival to have something decent. The Beachfront view I was originally in had tile flaking, bathroom was tiny, air conditional was broken, balcony was tiny and it was generally poor quality. Deluxe Oceanview was pretty good once we upgraded. Food was average.. Pool was nice but overall resort was a solid C all around.

Simply The Best!

We had the pleasure of staying at the St. James Club, Morgan Bay from October 20 to October 30 this year, and we both say that without a doubt it is the finest, most comfortable and professionally operated resort we have ever visited. The entire staff from the pool cleaners to the restaurant staff to the front desk staff to the crew on their catamaran, the Calypso Cat were all genuinely friendly helpful and fun. We have been doing the Caribbean vacations for more than 25 years and this one was b [... read more]y far the best so far. The food in all of the venues was simply excellent. The buffet restaurant offered a different menu each day for both lunch and dinner as well as a great selection for breakfast. The three a la carte restaurants, the Pier, Bambu and Hilltop were great and the high end le Jardin is as fine dining should be. The resort has its own catamaran, the Calypso Cat, and they offer several different day trips (at added cost) that are excellent. We took the trip down the West shore to so some snorkelling and see the Pitons and had a great time. Very professional and fun crew. We also did a day trip with Joy Tours, an independent operator who works from the water sports area of the beach. Joy runs a great operation. His crew is great and because the boat is a bit smaller than the Calypso Cat (there were 15 of us on our trip) it can get closer to shore, in fact we actually went through the 'cave' that is in the first 'Pirates Of The Caribbean', then to the mud baths, volcano, his house for a wonderful lunch and then to a snorkel site at the foot of the Pitons. We can't say enough good things about St. Lucia and the St. James Club Morgan Bay in particular. This was our first stay here but it certainly will not be our last visit. We will be back!