Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(332 Reviews)

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Private  - 

Verified Purchaser

Amazing resort....#1.

...been going for years. ....great staff, great service, great friends, great times.....always. This resort is a hidden gem....perfect...peaceful, relaxing.....is perfect. I enjoy playing music there as well. We have so many great people there. Cheers

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Private  - 

Verified Purchaser

Lovely Staff, Very clean, Beautiful location

This is our second visit. The fire ant infestation was awful. All around the pool deck and beach we were getting eaten alive. They do not spray for mosquitos so that was also a problem. Because of the two problems we will not return.

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Private  - 

Verified Purchaser

Lovely and Laid Back

Cute simple bungalows right in the beach with great snorkelling. Surprisingly good food for Cuba which has usually been problematic. Freshly grilled fish at every meal, fresh veggies, rice and beans, pretty good deserts, very nice home baked bread. Yordy especially but all very nice genuinely kind staff. Not much night life to be had. The beach is gorgeous and not over crowded. Keep your towels and stuff inside the room as mine got stolen which was disappointing. The entertainment was your avera [... read more]

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Katie  - 

Verified Purchaser

A little gem of a resort.

The grounds are beautiful. Not a large resort. No long walks to beach, pool or buffets. Stayed in a bungalow beach front. Amazingly beautiful to wake up to view of beach just steps away. Snorkeling is fantastic right off the beach. Many areas for non snorkelers to enjoy sand bottom aqua sea water to relax in. Two pools without swim up bars. Pool bar on deck side. No bells and whistles at this hidden gem resort. Staff very polite and always pleasant. Great place to just sit and relax. Situate [... read more]

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Frequent traveller  - 

Verified Purchaser

Family resort

Lovely beach but in May there are biting insects so take repellent. Buffet is small and poorly laid out. There isn't much room and when I was there people kept butting in line and grabbing food. There were many flies on the food as well. The dining room was often very cold. Bungalows are the better choice for a room. The maid service we had was excellent. Wifi is available for a cost and you need to give a deposit of 10 cuc for a beach towel. We found that the lobby bar was better than the pool  [... read more]

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Private  - 

Verified Purchaser

Great Resort

This was our first time in Cuba and we loved VIllas Jibacoa. It is a low key relaxing resort. The food would be the only downside but we found it good enough and never went hungry. Great friendly staff.

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Cricket  - 

Verified Purchaser

Good and bad

Where to start Rooms: first room 87 no hot water , to no water to smell of sewage . Got a new room, 30 bungalow, clean, beds are not pillow top but they were not too bad. Did bring our own pillows good thing as there's are like pancakes. Beach: private yes, most beach chairs broken, fairly clean of garbage, lots of seaweed. Snorkeling amazing! Went out with the resort lifeguards, they know the spots and what dangers to avoid. Pool: clean, ok size, lots of chairs, bar, snack shack. Food: [... read more]

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Private  - 

Verified Purchaser

Great Vacation Spot.

The reviews are right on for the most part. The Beach is great with lots of shade and privacy unlike other resorts. The water has some great colours with interesting reefs to see a variety of fish. I saw lots of fish and even a sting ray the two time I went out. The Beach bar staff (Alejandro and Leo) were great and we talked to them a lot. They did a awesome job and certainly helped make our vacation much better. There were a lot of red flag days (some which did not seem like they should have [... read more]

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Mattamanda  - 

Verified Purchaser

Such a great place!

This resort is a definite 3 star! But!!!....... It's the best 3 star we have ever stayed at! We loved the grounds so so much! The bungalow was out dated but always so clean and the hottest water ever!! A bottle of rum and cigar was waiting for us ! What a treat!! ..the beach was the best! We have been all over Cuba and this was by far the best beach! With so much space to spread out and never had to worry about waking up early to grab a chair! The levels of blue in the water or just unbelievable [... read more]

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Gord & Shauna  - 

Verified Purchaser

Beautiful Resort

We thought that the grounds were absolutely beautiful. The staff take great pride in their resort. The grounds are nicely spread out with lovely gardens, planters and landscaping. There are lots of different kinds of trees along the beach for extra shade. We enjoyed lots of singing birds particularly the yellow canaries. The snorkeling was excellent right from the beach. There was a good variety of food which we enjoyed. We found the staff awesome. It's obvious that they work hard and are friend [... read more]

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Private  - 

Verified Purchaser

Wonderful, quiet resort!

Our fourth visit and we will return!! Beautiful beach, so quiet! Great snorkelling! We are plant based and the food was wonderful!!! Had it covered at every meal!! Staff are all so personable. A Spanish coffee after dinner each night topped it off!!!

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Private  - 

Verified Purchaser

Amazing resort

We have been at this resort 22 times. The grounds are simply beautiful, the people are amazing, the food is good you will never go hungry, the snorkeling is one of the best spots I have ever done, ready to book again for next year.

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Private  - 

Verified Purchaser

10 Times and Will Return

Every year we have gone we notice those little improvements that make this resort better and better. Gardeners work very hard to make it spotless. Alot of painting to the outside has been done in the past year. Rooms have been updated. BUT it continues to be the staff that puts this resort at the top of the list.

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Nstraveller  - 

Verified Purchaser

Simple with the best staff

The grounds are kept immaculate, and all staff at the resort do their best with the limited resources they have. This is not party central, but more a quiet, relaxing resort with wonderful snorkeling, and is located ideally half way between varadero and Havana. The rooms are dated, but cleaned daily, and the food is simple fare, but with a realistic expectation of a 3 star in cuba, you will never go hungry. The Spanish Coffee is their signature drink and is to die for

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Kat27  - 

Verified Purchaser

Love this place

It was my third visit, as with so many people they go back over and over because it's so amazing. The staff truly make the place, they're all so kind. The snorkeling and diving off the beach are fantastic, the beach is beautiful, grounds are immaculate. The food is honestly very good for Cuba. I never lacked for options of delicious food. At a dinner held weekly for repeat guests, we were told the resort was at full capacity of 300. 211 were filled by Canadians, and 98 were repeat guests. That s [... read more]

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Tommy  - 

Verified Purchaser

Beautiful family resort

This was our second trip to villa Jibacoa , March 2018 & March 2019 we stayed for 7 nights in the bungalow both trips. We love the beautiful natural surrounding, excellent snorkeling and swimming, very friendly staff and service. We loved every day of the trip and hope to stay longer than 7 nights next time.

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Private  - 

Verified Purchaser

Ok resort

Very nice layout of resort, rooms kept nice and clean, service is great in most areas staff very friendly, however food is very basic never hot always cool very poor selection of fruits and never heard of Bacon they can definitely improve on proper service in the buffet area.

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Janet 1967  - 

Verified Purchaser

Beautiful Resort

This was my first time every to go away. Was disappointed at the location of my room. It faced the mountain. Would have liked to been able to see the grounds and Ocean. Was too spaced out from Lobby ,Buffett, Ocean and pool. There was no night life at the pool where the bar is. We were a group of 6 and we were to spread out. Rooms not close to each other. Enjoyed the snorkelling. To many locals at the pool.

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Private  - 

Verified Purchaser

Very nice, quit resort

This was our 7th time visiting Cuba. I ❤️🇨🇺! I find the landscape and beaches beautiful. This resort is very authentic Cuba. A big hill to climb, a beautiful beach and great snorkelling. Thank you Joel for being so patient with my friend and I. It was her 1st time snorkelling and he literary held our hands & took us further into the reef then I would’ve went. AMAZING!! Daniel is the resort’s PR person. He is fantastic! I messaged him before our arrival and he arranged for a taxi  [... read more]

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Private  - 

Verified Purchaser

Great Staff nice resort

We went to Villa Tropico Jibacoa as we really enjoy the smaller resorts. The Staff are all extremely friendly and service was great. Saturday to Wednesday where definitely our most enjoyable at this resort. I say this as Wednesday arrived there where an extreme amount of locals as it seemed staying at the resort and it was next to impossible to get any seats around the pool. I love Cuba and its people, but I have never heard so much yelling?screaming being done which made it hard to relax around [... read more]

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