Huge hotel!! Nice landscape,pool and beach!! Good service. Our maid did an amazing job cleaning our room during our stay. One thing we didn’t like is the food at the buffet, there’s not much selection of food and most of the food didn’t taste good. I like the fish ceviche though! Overall we had an amazing stay at Melia caribe beach resort.
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Sheri Mohammed -
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Cleaniness was amazing but service was awful
As we arrived from our airport transfer it was around 11/11:30 am we did not get our room until 4 pm, and the hassle for rooms being close together was even a bigger problem, my daughter in law got a complimentary upgrade to the level which was adult only but she wanted to stay close to the family therefore my husband had to dish out an extra $180 US to downgrade, because their policy was they were not allowed to just move her to another room. Another check in situation was that my second son an[... read more]d his girlfriend were also not together with the family and we again had to pay another $180 US to have their room changed, also with our rooms being PREMIUM BEACH SIDE ROOMS.
So be careful when calling for room service because with the person on the other line taking the order they will negotiate with you at first they will tell you $30 US then go down to $20 US then they will call the other room associated with you and tell them special price only $10 US, the room service food wasn't the greatest and I actually regret becoming a Melia Club member I got no perks whatsoever!
The family consists of were my kids my husband and my in laws my daughter was a few months shy from her 18th birthday and she was not allowed to eat dinner at any of the adults only a la carts which was dumb cause they were still calling her a baby which was very annoying she is 17 for god sake.
The only time we had a smooth day was when we were off the resort eating locally other than that there wasn't a moment where we were being bothered by staff or there was something wrong at the resort.
I would prefer to stay elsewhere Melia Caribe is too big and their staff need to be a bit more flexible as we are paying customers.
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Caroline -
Verified Purchaser
Melia caribe
It is a great resort especially if you are going with kids. The staffs are really friendly and you have a lot of restaurants to try. The entertainment was great and fun. I will definitely recommend the resort to a family.
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Private -
Verified Purchaser
Not terrible but not great..
The hotel grounds, rooms and restaurants were gorgeous. It really feels like a luxurious resort. The buffet food was very hit or miss. The staff weren’t friendly at all. They only talked to you when they wanted to sell you something. There weren’t many activities to do during the day so the days seemed rather long. The beach was filled with seaweed along the shoreline which was very upsetting. The pool and splash pad was nice. The nightly shows were also hit or miss. They seem to love the ci[... read more]rcus. Although I still had a good time (I went with 14 other family members and we made our own fun); based off the bad customer service, the unfriendly staff, the lack of daily activities and the seaweed filled beach- I wouldn’t go back. I’m glad I only did a 5 day vacation here.
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Private -
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Good Family Resort
For a family with small children it was a good resort. First the pros. The newly built splash pad was definetely the highlight. Perfect for all ages. Very clean. The restaurant grill was very good. The kids club hosted a themed party every day at 3pm. The girls were very friendly and had great energy.
The family side beachside room was spacious. It was nice to have the bunk beds. We were in an excellent location. Villa 27 next to splash pad and minutes to ocean and main pool. The grounds are be[... read more]autiful and well manicured.
And now the cons. The hospitality was poor. The workers were not friendly and would not acknowledge you in a restaurant or anywhere else. Many of them looked miserable. Poor service. Would be waiting half hour for water or utensils. Second, the food was good at best. The french fries and hamburgers were ok. No pizza to be found. The best restaurant for our family was Mexican. Italian was great but adults only.Looked like allot of leftovers from previous day.
Nightly entertainment was poor. The entertainment board was wrong. Evening shows were supposed to begin at 6 but did not start until 9. And by entertainment you are listening to a small band playing music.
Be aware of time share schemes. Was called one morning and was told we had a VIP breakfast. 3 hours later....dont fall for it.
Lots of seaweed on the beach and constant heckling of buying items.
Overall it was a good resort but would not return again.
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Maya -
Verified Purchaser
Please don’t !
Meliá cribe was nice and pretty food was good , entertaining was cute . The only concern !!!! Somebody calls us and comes to our room to take us to somewhere called paradise and sales people were so pushy and took our time for our day to sell something very expensive called membership, so disrespectful to our precious time . One American person was unrespectful to our country Canada !!!!!!!!!!!!from sales teams . That’s so bad we didn’t know what they want from us at first place . Please [... read more]don’t do to people and their times .
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Lyss1133 -
Verified Purchaser
Great Resort!
Loved the restaurants and the vibe of the whole resort!
Only complaint would be that it’s so big. We ate mostly at the buffet with the gorgeous ocean view. Loved the room, so clean!
Pool was amazing as well!
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Private -
Verified Purchaser
Resort look very nice
Services is bad thou. House keeping and restaurants service are slow. The golf cart drivers that take you from lobby to resturant are lazy. They saw you walking but they don't stop to offer a ride even the golf cart is empty.
The Resort itself is very nice.
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Marsh & family -
Verified Purchaser
Another excellent stay at the level
This was our second stay in the last two years at the Meliá Punta Cana, again another awesome time. After reading all the negative reviews from the last year , let me say please don’t believe some of the negative reviews people write the Meliá has made some positive changes ALL for the best! Beautiful grounds, pools are very clean and the workers are great. The beach is beautiful also I would like to say a special thanks to a great friend Eddy Sombo he is a concierge that works at the resort[... read more] he is great! Now the food great variety of different foods steaks, fish , pasta and many different restaurants to choose from. I would highly recommend this resort for family and adults
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Private -
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Fantastic Resort
Melia Caribe Beach is a fantastic resort. It is big but has trolleys to drive vacationers to their desired destinations. The grounds are clean. The gardens and shrubs are well cared for. Peacocks and flamingos can be seen during these rides. The beach and pools are well maintained with plenty of chairs and towels. There are many restaurants with yummy food. No reservations are required at the a la carte restaurants so we ate a a different on each night a- what a treat!
Rooms are big with lots o[... read more]f air conditioning. The daily cleaning is great. We upgraded to Premium. This extra money provided us with rooms in the perfect location - neat beach, pool, a bar, and buffet restaurant.
Staff are friendly and polite.
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Private -
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Melia Caribe Beach is a Jem!
Just got back from a week at the Melia Caribe Beach Resort in Dominican Republic and it is a Jem and the website does not do it justice! Grounds were beautiful and immaculate. Staff were friendly and accommodating. Food was good and beach and pools were awesome. We upgraded our rooms from Deluxe to Premium on arrival ( at a cost) to be close to the beach which was the right decision. We liked the fact there was a number of a la Crate restaurants to choose from and you didn't have to make res[... read more]ervations in advance. We only had to wait one night to be seated at our restaurant of choice for that evening.
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Private -
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Better than amazin!
The Melia Caribe Beach resort kept amazing us. The grounds were manicured like a gold course with beautiful varieties of palms and exotic plant hedges. Flamingos and colourful birds didn't shy away if you walked by. The dining rooms served delicious food as did the restaurants on site. We ate in a different one each evening. I walked the white sandy beach at dawn each day and we spent relaxing time around the pool during the days, often taking a swim to cool off. The evening entertainments were [... read more]varied and engaging and we just had a fabulous time. Loved too that the Internet signal was strong and reliable. Our rooms were a minute from the beach and pool and it was awesome: nicely appointed, clean, and the staff were there to provide anything and everything we wanted. Would love to go back another time.
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Private -
Verified Purchaser
Overall awesome resort
My partner and I vacationed here for my birthday for the week. When we first arrived we were told we would get a room closer to the beach from our travel agent but when we arrived we were booked into a room right by the lobby. Not much we could do so we went to the lobby bar before heading to our room. On our way to collect our luggage the desk concierge came us and asked us if we had been there yet and as we had not he had told us that he switched our room for us, closer to the beach. When we a[... read more]rrived in our room it was nice, smelt a little musty but whatever. The Jacuzzi in our room however was not clean so we didn't use it. Our room overall was decent. Hot water and air conditioning was working :) We had no problems with getting new towels or our fridge being restocked.
Our first morning there we were woken up with a call to our room at 7am..not impressed and 2 more every half an hour after that. Them wanting to give us a free hour massage for the trouble the day prior was the excuse. Of course it was a timeshare tour. So beware (they wear all white). I wasn't happy about that as it was almost 5 hours long and even though we kept saying no they kept pushing it. In the end we only ended up with a half hour massage so I was even more pissed. Normally you get more then that out of a timeshare tour. So half my day wasted.
The resort is beautiful, it is large. I don't mind walking though so it didn't bother me. The grounds are extremely clean, they do an amazing job.
The food....YUUMM!! We didn't visit the buffet to many times but it was pretty good when we did; breakfast and lunch. The snack bar was delicious. Just the right type of food for when your feeling just a little hungry. The a la cartes..wow! Amazing! We did have a little problem at one on my birthday dinner night. She forgot our apps and my partner had asked her to sing happy birthday to me but she never even bothered coming back after forgetting the appetizers. So that sucked. I mean it was my birthday. But overall great food.
Service at the restaurants..awesome. Service at the bars everywhere other than the lobby was great. The lobby bar we stood there for 10 mins sometimes and they would serve others around us when we were clearly there first. Even sitting at the bar with empty drinks for awhile it happened.
The pool was okay. A bit cold for water temperature but at least it was big so if it got busy it wasn't too crowded. The beach was fair. The bar was pretty far away and there were a lot of vendors. We didn't get bothered too much by them though. The water was nice once you got used to it after 2 mins and as long as you get to the beach before noon lots of chairs to choose from.
Overall we had a great experience and I would definitely recommend this resort. I can't say anything was awful. Would book here again.
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Bonnie -
Verified Purchaser
Beautiful Resort and Fantastic Staff. Would recommend it.
I recently returned from a stay at the Melia Caribe Punta Cana. The Melia is a huge resort that offers many options to its guests. I chose to stay in the area closest to the beach and the pools. This gave me access to the many activities that are provided for guests. Also, the Merkado Restaurant is located right beside the pool. There are many positives to this Resort so I will start with the Restaurants. The Merkado offers International Buffet for all three meals plus snacks in between des[... read more]ignated meal times. The restaurant is well run with highly efficient, pleasant staff and is immaculate. The washroom adjoining the resturant is always spotless which is incredible considering the traffic that goes through there each day. The Casa Nostra Restaurant offers delicious Italian cuisine and extremely efficient service. Certainly worthwhile visiting. Although I didn't have an opportunity to go to Muoi, I heard from several people that it was great.
Overall, I found the Resort extremely well kept. Everything was very clean and maintenance staff were constantly making sure the pool area and the beach area along with all the buildings were clean and safe. The cleaning staff for the rooms was excellent, pleasant and helpful with any questions. I had a minor problem with my air conditioner when I first arrived and a maintenance man was at my room within five minutes to resolve the problem.
The Activities Staff are superb. I had the pleasure of having Wascar Perez as the instructor for aqua fit and zumba classes. Also, Wascar shows no end of patience while teaching the daily dance lessons and works well with Jaimie Manzuela in demonstrating and encouraging guests to learn or participate in Yoga classes. These are both wonderful young men who are so respectful to their guests.
The level of talent in the dance troupe is unbelievable (there is so much local talent and I regret I don't remember all of the names of the dancers). The nightly shows should not be missed. The Artistic Director and Manager of Activities should be congratulated on both the variety and creativity in their choice of shows.
Overall, although the grounds are well maintained and the Resort is extremely well run, it is the staff who really makes this a great place to spend a vacation.
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Babrax -
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Excellent place for families with very young children!
Highly recommend for families with very young children. Our boys (1yr and 2yr) enjoyed clean rooms, wide and sandy beach, great splash with pools for small children of various ages, kids club (also for toddlers) good food, nice landscaping. We stayed at the family beach apartment, so it was 1 minute walk to all relevant facilities, except for dinner restaurants, which we didn't really have to use as the nearby buffer (mercado) also served dinners.
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Private -
Verified Purchaser
Melia Caribe Beach - Punta Cana February 2019
Just spent a week at the Melia Caribe Beach in Punta Cana. Chose the resort because it included free golf. Resort is big but lots of golf carts to shuttle around the site. Great food, beach and pools.
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Jojo -
Verified Purchaser
Great Resort
I loved most of everything about this resort...Except...The main complaint by a lot of guests was the alcohool...We all agreed that it was either watered down or way below par...When we asked for name brand alcohool we were told we had to settle for the cheap brands...Just horrible...
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Private -
Verified Purchaser
Melia Caribe Beach Resort
The resort is very well maintained, probably on of the nicest resorts I've ever been too. The rooms were nice and service was good. Beach and pool was nice also. Food was pretty good , no complaints.if there was any downfall was the lack of entertainment at the beach and pool. Pretty laid back. They had shows every night, i would have liked to see more live music. Overall it was a very very nice resort. You also can use the facilities of the Melia punta cana beach resort, which is nice.
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Courtney Genereaux -
Verified Purchaser
Poor Service
The resort was overall gorgeous! As you except from a resort down south. There were several problems with service; we were put in an I cleaned room with none of the amenities we were supposed to receive & it took several hours to get it sorted out, with no upgrade offered to resolve issues, the restaurant staff were quite incompetent, the staff throughout the resort had no idea where things where when asked. The resort was HUGE. It seemed the be about a 20 minute walk from the lobby to the beach[... read more] and depending where you room was, was that long as well. For any older people who have trouble walking it would be quite difficult for them to get around. (They do have golf carts, but you have to catch one). Sellers on the beach are expected but there were TONS, they were quite aggressive & they came up onto the resort. The food was mediocre was expecting much more from a 5 star resort.
After that/overall a lovely trip because your really just going for the sun and the beach.
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Private -
Verified Purchaser
Okay resort
This resort had very nice grounds from the wild life, too the pool, too the front lobby. However the rooms are not what they claim. We were too have a emerald suite upgrade our room was pretty basic. We waited 5 hours to check in only to have my daughters room not even cleaned. When trying to get the room cleaned we were given the run around and took close to an hour and half to get it cleaned for a room that should have been cleaned to begin with. The breakfast buffet was never hot. The fro[... read more]nt desk staff knew nothing every question we had they couldnt answer. simple questions about the resort they didn't seem to know. I will not be back