2nd visit for us, will definitely return for a 3rd!!

Hotel was very clean, great job with sanitizing and gloves and masks while indoors in groups ... they used common sense which was nice! Only 1 lunch option restaurant and 1 small bar opened at some peak times left back ups for drinks. I like the new sports bar area with entertainment, wish there was more of the adult shows there and live music with children activities at Village instead. The entertainment was great and entertainment staff were great! Food was good and drinks were very good.  [... read more] Overall a fantastic place, this was our second visit to this hotel and definately recommended. Beach walks were very nice!!! Staff were friendly, accommodating and work extremely hard! We tipped as much as possible and left many gifts to show how thankful we were.

Portillo resort

Very clean, staff was excellent. They followed Covid 19 protocols: checking temperature before entering to the buffet, distancing tables, cleaning right after you. You have to wear a mask on the common areas, and when getting the food at the buffet. There's plenty of open space in the swimming pool and beach, so you don't feel that people are all over you.

Amazing Resort

Second time at this resort. No complaints. Great food, beautiful grounds and fantastic very very long beach. The resort is not too large, so you get to know all the employees. The entertainment team is amazing.

Beautiful resort with wonderful beach for walking.

It was our second time to the resort. We were a little disappointed with the service this time as there didn't seem to be enough staff for the breakfast buffets. We love the resort so this was a bit disappointing and we also were not able to book for each of the a la cart restaurants. We only could get into two and we booked our first day there. The beach is beautiful and lots of chairs.

Very pleasant resort

Ground beautiful and well kept. Hotel very clean. Staff very friendly. Beds too hard and pillows terrible. Food adequate. Lots to choose from. A La Carte’s very good. Beach glorious. Manager Fernelis was very accommodating and helpful to improve sleeping arrangements and pillow top offered. Really it was just a mattress cover. Very low key. Great for families and entertainment less than adequate.

Amazing Family resort

Everything about this resort was absolutely top notch. This place came recommended by Tina at Trip Central. The hotel was busy and we still lots of food and everything was still very clean. They have a waterpark for kids with multiple slides for all different ages. The only thing is they don't have a swim up bar. My daughter had a blast bring and make sure to bring snorkeling gear.

Good resort

Great beach, snorkelling. Rooms clean and spacious.Good family resort but limited actives for non family groups.Food ok but unable to book a la carte restaurants as per trip booking. Little help for same at the resort.

Grand Bahia Principe EL Portillo

Great hotel. Most staff very friendly and accommodating. Great beach walk for miles snd right in town if your up to an hour sand beach walk. Great food and each night a little change into a theme night. Dominican, Mexicsn etc... Lots of lawn chairs but of course prime dpots are get fown earlier than later. Will return.....

Nice resort

This is a very nice resort, with a beautiful beach. The rooms are ok, bed was comfortable good pressure in the shower. Food is ok, but buffet staff are very unorganized and they are always running out of dishes and glasses. I don’t think it there fault. They are under staffed in dinning room. We still had a good time, I would go back.

Fabulous, fabulous resort!!

No complaints at all regarding the resort.staff very knowledgeable and friendly..if they couldn't answer our ? then would find some one who could..Rooms were clean .Excellent variety of food..Beach clean ...possibly ( for first time visitors) remind them to put their beach towels on chairs or lounges early in the day if wanting to get a spot...seasoned travellers seemed to know the ins and outs of the resort.We both were would like to have know about a possible SCAM running and set up in the l [... read more]obby of the resort..

Average resort

The nicest thing about this resort is its location. It’s the only resort in the area and you can take a long walk along a beautiful beach. Snorkelling in the shallow water off the beach was nice but we didn’t see an abundance of fish. The beach was crowded but there are a lot of lounge chairs and shaded areas under trees. The rooms were basic but I liked the firm mattress. Shower had poor water pressure. The AC was super noisy but the room also had a ceiling fan. Great selection of food a [... read more]t the buffet. Quality was pretty good. Buffet was very crowded and noisy. Had to wait for a table several times. Did not enjoy the Italian and seafood restaurants. Brazilian restaurant was fairly good. Cocktails at the resort were really sweet and weak in terms of alcohol content. Piña colada, for example, was made with a slushy mix and was terrible. Staff at the resort weren’t very friendly.

Quaint Resort

the resort was very remote and quiet, not a place for anyone who is looking for a party atmosphere, great for older couples or young families. The rooms are a bit tired compared to other Bahia resorts we have been to. The staff do their best a few are really great Francis is the main buffet restaurant is a hoot! The Air Canada representative Luis was extremely helpful and friendly and always available. We had issues with water pressure in our room, went from low to nothing but a drip and hot [... read more] water was touch and go. Food was good, Gourmet Restaurant was great and Italian was very good. Overall it was a nice quiet vacation. Samana region is beautiful!

Great resort

For a couple in there 50's wanting a week of sun, food, drinks and beach, this was perfect. The food was great, lots to choose from. The beach, no seaweed, no rocks, and you can walk forever on either side. The resort has a great layout, lobby, pool, and ocean are basically near each other. The rooms are nice too, no issues and no bugs. We want to go back again, we prefer Samana over Punta Cana.

Fabulous Vacation

Wonderful resort, beach, food was great & room was lovely! Zero complaints. So happy I chose this beautiful paradise. We walked to the local town and felt safe. Lovely exotic beach and breathtaking warm water surrounded by coral reefs. Great snorkelling off beach. Great for families, couples and seniors.

Great Vacation

The only disappointment was the fact that the hotel did not recognize our past visits to Grande Bahia resorts. I guess this will make us reconsider our loyalty in using these resorts only when we have travel.

Samana beautifull, El Portillio- Good value

Domincan, Samana, Grand Bahia Principe El Portillio A. General 1. More than 30 familly trips to "Caraibians" 2. First time we "repeated" a resort 3. Dominican- good destination in terms of weather, service and value 4. Samana- beautifull region (peninsula), nice landscape, vegetation, better living standards for locals 4. Beach- quite good, not as good as Punta Cana, but good B. About El Portilio 1. Good general service, good value (aka...why repeat) 2. Food: excelent. Plain and si [... read more]mple. French and Spanish cuisine specialties, plus other...Mention, "Colibrian" or so fish was...excelent. Plus many other, too many to mention. Good system... 3. Special about this resort: snorkeling, swimming with the fish right from the beach, familly/kids facilities 4. Entertainment. Ok. They try. Special mention: Kendry (I hope I got his name right), very talented, very nice!!! Mention: some àrtists arrond 7 pm wee really good, sorry, I don't have the names,but they were really goodto listen or dance. Really good!!! Black lady Monday or Tuesday was excelent, Spanish guitar and vocal singer athursday or so also very good, sorry for the names, my fault... 5. Management: good, they do a good job, that's why the resort is making repeat customers 6. Air Canada, doing a good job, office facilties setup good, Luis mention 7. Services: most very good (not all) C. Potential improvement suggestions: 1- main buffet entry seatting management 2- tennis court surface improvement, plus evening /night lights D. Overview: well deserved 4.5*/5

Very nice Place to stay

We had a wonderful time at Grand Bahia Principe el Portillo. Very clean Hotel, good food, nice room, Good service and the entertainment was great too. The beach was amazing, we spent all 6 days at the beach from early morning until 7 pm. We're already planning our next trip there. I fully recommend this place. Thanks Again Wendy for booking our voyage at very last minute.

Great Resort

Everything about this resort is great. It is large enough that there is plenty to do, but small enough that everything is close together. Food was spectacular. Service was great. The only "bad" thing if you can call it bad is that there was no in pool bar. Would definetly recommend this resort.

Great resort

Everything here was top notch, food, service, room, beach. Nice compact resort without long distances to get to food beach etc. Will come again.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Perfect Family Vacation!

The staff is extremely hard working and each and every member of the team goes the extra mile to ensure your stay is a happy one. The grounds are clean and immaculate; trees and gardens are perfectly maintained. It feels very lush and tropical and the beach is stunning. There is a long coral reef that protects the beach which results in calm, crystal clear water. Beautiful view of the beach from the restaurants. Food is very tasty with plenty of choices for everyone and delicious fresh fruit. [... read more] Menu varies from day to day with different theme each day. Entertainment team made our stay fun and busy with activities! At first I was afraid that my kids will be bored but my 2 girls had fun all week long. Between volleyball, ping pong, darts and many other games the entertainers always kept them busy. The beach party was a nice ending to a week in paradise.