Our Verified Customer Rating 4

Our Verified Customer Rating 4

(125 Reviews)

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WandaD  - 

Verified Purchaser

Wonderful Resort!!!

Our 4th stay at Catalonia Royal, still as good as first time. Hotel is beautiful and very clean. The staff was all very helpful and very friendly. Food was excellent, our favorites are SeaBlue and CataTapas. Excellent !! The Italian, Japaneese and Steak house were also very enjoyable(on the Catalonia side). We will be back.

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Smoke  - 

Verified Purchaser

Very clean resort

loved the resort when we arrived,not impressed with sunwing airlines will not be taking them again. a beautiful resort the restaurants are good the best is thalassa,the staff are very attentive and always smiling.forget the Italian terrible staff no smiles no organization.unless you ask for things like water or wine you won't see them. the ability to use the family side of the resort was great , the service on that side was better. the beach yes there was lots of seaweed but the staff did a gre [... read more]

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Private  - 

Verified Purchaser

Great Holiday

Overall, Catalonia Royal was great. The grounds are well kept.The majority of the staffs are amazing. I do however was very disappointed in the staff at the Italian. The food was excellent, but the staff made you feel they did not want you there. They did not smile, it seems they did not want to be working there. I do however have to call out the following staff from the Thalassa restaurant, Andrea, Jean, Angelina and Lorenzo, were absolutely amazing. From the Piano bar, Edward was fantastic, a [... read more]

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Private  - 

Verified Purchaser

Great vacation

My daughter and I stayed for 8 nights. We had a wonderful time. Staff was really nice, room very clean. We stayed in the royal section and really took advantage of the restaurants. Tasted most of the items on the menu as we shared a lot of dishes. It is a very quiet spot and you just have to cross over to the other section for the "action". Weather wasn't the greatest but we made use of all the nooks around the resort.

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Cooper  - 

Verified Purchaser

Nice,quiet and very clean resort

This resort was very nice “adults only” which made it a nice quiet resort. The grounds were maintained beautifully, the pools and pool areas were always cleaned. The bar service around the pool area was perfect and this kept the area free of glasses as they were continually coming around to pick them up. This is a very quiet resort so if you are looking for a relaxing resort this is for you. All of the Restaurants were fabulous at the Royal and not having to make a reservation was a bonus.  [... read more]

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Mariam  - 

Verified Purchaser

Beautiful resort

staff were warm and inviting. food was good. environment was well maintained, breath taking nature scene, amazing room service. there is always activities to do around the hotel. I would very much recommend this.

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Private  - 

Verified Purchaser

Great getaway

We were looking for a quiet getaway. This resort delivered. Sure there were the usual things to do; fitness classes in the pool, games on the beach and different evening activities and shows. We never got bored. We enjoyed walking the property both the adult and family sides and the beach was nice to walk on. If you are looking to slow down from a hectic life, this is a great place. If you want to party hardy, perhaps this may not be the place for you. There are many restaurants to chose [... read more]

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Kinger  - 

Verified Purchaser

Awesome staff and experience!

I was thoroughly impressed with this resort and really enjoyed our stay. Couple of small blips on the radar (the massage was over priced and not great - also...i thought 50 USD for use of a golf cart was a bit much - especially when I was playing the course by myself in 2 hours or less) ... but other than those two minor complaints....I could not have been more impressed. The staff was EXTREMELY friendly and diligent. The food was great and plentiful. LOADS of staff and always waiting on  [... read more]

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Private  - 

Verified Purchaser

Good Value

This is an older resort (circa 2005) and it shows but it is well maintained. Everything regarding the resort was great except the nightly entertainment. The overall rating of 4+ is appropriate. Getting through the Punta Cana airport is pure hell. We won't go back because of it.

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Private  - 

Verified Purchaser

Awesome!

The hotel and grounds were absolutely beautiful! We ate at the buffets and three of the a la carte restaurants and found the food to be very good, no complaints there. Rooms were spacious and clean though a little dated. Staff were friendly and very accommodating. The only issue we had was with the 18 hole golf course. We had trouble booking morning tee times for a twosome - even though the tee sheet was wide open and next to nobody out on the course. Finally on the 3rd day the golf club e [... read more]

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Anna  - 

Verified Purchaser

Good place to visit.

This was our second visit. The resort is very nice, and they had renovated Thalassa, added a Japanese restaurant and bar outside of the main building. Our room was in Villa 36, facing the pool, same as the previous trip, which I loved, as we had the morning sun, pool and had a partial ocean view...loved it!! All the staff were amazing! They were very friendly and accommodating. I want to extend a personal thank you to Dominiga (she actually came up to us and said welcome back) and Raylan in the [... read more]

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Aili  - 

Verified Purchaser

Fully complete resort

The resort is well managed. The room was cleaned well and cleaning staff was friendly. The pool and pool area was clean. The bar services were properly maintained. All staff were able to answer questions and were always wanting to assist.

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Jacquie 777  - 

Verified Purchaser

Beautiful Punta Cana

The room smelled mildly and musty The view wasn't what promised The room was spacious and nice but very awkward for storage The worst looking bath robes I'd ever seen old and wrinkly The beach was amazing sand water gorgeous Tons of things to do if you wanted Great entertainment at the attached hotel Buffet not do great but room service food awesome Some staff were so rude and uninterested but several people at the Asian restaurant were amazing The beach bar staff awesome Shopping  [... read more]

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Bincirob  - 

Verified Purchaser

Black ocean, beautiful resort

Good: beautiful and peaceful, food, cat sailing, swimming, snorkeling, ambience around pools, lots of sun, beautifully groomed flowers and shrubs and lawns, evening music, natural fruit drinks, no crowds, fast service in restaurants, clean rooms, only 4 mosquitos over 1 week. Bad: ocean colored black, some food, language barrier with staff Ocean was 80% colored black and grey with 20% green spots . It was Very disappointing how many weeds there were in the ocean. By comparison the ocean at R [... read more]

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Bwagar  - 

Verified Purchaser

Great Vacation

We stayed in the exclusive suite with a pool. The resort is everything it says it is. If you are looking for a quiet getaway in a smaller adults only resort with great food, great drinks, great hospitality, manicured grounds, a quiet pool, a busy pool with swim up bar, a la carte meals without reservations and top notch nightly entertainment during dinner, this is the resort to go to. The beach area is nice but gets a 4 out of 5 because there is sea weed in areas of the beach. The beach ar [... read more]

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Private  - 

Verified Purchaser

An older resort and it shows

We changed rooms twice the night we arrived, and again the first day. The plumbing in the first two rooms were unacceptable and the second room also had a vile odour that made breathing very difficult. The third move was ok but certainly nothing we were led to believe we were paying for. The paint and plaster were pealing, the finish on the bathroom mirrors was coming off. The second room had dried up old toothpaste hanging under the shelf and toilet seats were offset and toilet didn't stop runn [... read more]

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Private  - 

Verified Purchaser

Very Good Resort!

The beach was very good, not crowded. Enjoyed the crepes and fresh fruit on skewers. The grounds were very well maintained! The. 9 hole golf course was amazing. Challenging and was quite picturesque! We played the course several times.

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Private  - 

Verified Purchaser

Fantastic!

Everything was just wonderful - the food, the staff, the amenities, the friends we met. Was just lovely! Going back next year. Can't wait. Only thing I can complain about is having to go home :-(((

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Rick U.  - 

Verified Purchaser

Excellent Resort

Beautiful property for adults only. Well-managed resort with courteous staff. The rooms are slightly dated but generally clean and the property is well-maintained with beautiful grounds. The food is good with ample choice. There is a very nice open-air bar in the pool area with sofa seating that gives onto a small stage where in the evening they play live mellow music. The beach is very nice and there is the added suprise of a pristine sandbar that you can walk for several hundred feet out into  [... read more]

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Wanda92  - 

Verified Purchaser

Wonderful vacation

This was our third trip to Catalonia. Service, food and rooms were very good. Beach and pools are very inviting and very well kept. Staff are always very helpful and friendly. Enjoyed dining at many restaurants, steak house, Italian and Japanese were very good..Sea Blue for lunch is great. Maid service was amazing, room always clean and fridge kept full. Lovely towel art and flowers were really nice. We will return.

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