My sister and I have travelled to several Caribbean destinations, 10 of them so far...and more to come... but I have to say that this place was one on top of our list. Everything was just amazing. Small resort which we like...food was amazing...drinks were great and they had a different theme drink every day which was great to experience. One out of two downfalls I have to admit is the entertainment was not the greatest but again the shows that we did see were ok...just ok. I only saw two o[... read more]f them because I caught a nasty sinus infection and I wasn't feeling well but the overall experience was amazing. The other downfall was the excursion to the Natural Forest, I think that's what is was called......not worth the $95.00 that we spent each, YES EACH...US DOLLARS. It was worth maybe $65.00 or less but not $95.00. The staff was great but not over friendly which I think we missed alot because all the other resorts that we have been to, we made personal connections to several staff members but not really there. I don't know if they have been told not to get too close but the staff members that we did get close to were just amazing. The A la Carte restaurants, the buffet were just all amazing. We took a taxi to the town of Samana and we had a tour guide....Miguel who was just super. He took us to places that no other person would and it was just breathtaking. If you can find him...go for it, it was worth it all. I surely would recommend this resort to anyone.....a 100%
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Beel -
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Beautiful Resort
This was one of the nicest resorts we have visited. The grounds were so well landscaped and well maintained. The fact that it was small compared to a lot of other resorts was a big plus. We got to know a lot of the staff who were so friendly and funny. This fact also enabled us to make some new friends which made the whole time we spent there amazing. The pool and beach (even though it was small) were beautiful. Our only problem was the many stairs with only one elevator in the lobby. It is cer[... read more]tainly not a handicap accessible property.
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Private -
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Luxury Bahia Principe Samana
This property is everything you expect from a luxury resort. The buildings and gardens are meticulously maintained. The rooms are very clean, and serviced by polite and accommodating employees. The pool and beach were also well maintained with more than adequate resources. This property also had the largest and most completely equipped gym I have seen at any resort. We were most impressed by the animation team. Within hours we were known to them by our first names, we were treated as a fam[... read more]ily, invited to participate in select activities without being pressured. They were without doubt the most amazing people, who genuinely cared for their guests. They provided evening events from a circus to karaoke, and at our departure came to say goodbye We had a very positive experience at this resort and highly recommend it to others.
I would be remiss if I did not commend Kim Hartlen, who on very short notice was able to locate and secure accommodations for us at this beautiful resort.
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Laurie -
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Best get away ever 😊
If you are looking for a quiet place to get away to than this is it. The grounds and hotel were kept pristine. Mature vegetation and scenery was beautiful to look at. Beach was private which was a big plus for us. Rooms clean and updated (beds extremely comfortable). Service from room and dining staff was great, they were always happy to serve you. Food was delicious and plentiful (could have varied a bit better) if you love fish than this for you. If you can't do stairs well this is not the pla[... read more]ce for you. I had no problem but if someone can't do stairs than not for you. Would definatly go back, because it's an adult only resort.
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Dawn -
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Beautiful View
If you are looking to sit on the beach or by the pool for your vacation then this is the spot for you. Rooms were very nice and spacious and bed is comfortable. The view of the ocean is amazing, probably my favourite aspect of the resort. Nothing like sitting eating breakfast with the breeze and looking out over the ocean. Staff is a mixed review; either extremely nice or you felt like you were bothering them. Food was very good and a big selection at the buffet. Found it odd for an all in[... read more]clusive that if you wanted anything other than the house wine you would be charged. The beach was nice but very small. There is a beach bar but no chair service. Didn't spend anytime at the pool, always at the beach! A lot of stairs so for people with mobility issues this is not your resort. One thing I really missed was being able to walk around the resort or on the beach. Beach you can walk in about 5 minutes and if you walk around the resort it's all stairs or you are walking through people eating their dinners.
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Private -
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Jewel of resort
Our 2nd time at this hotel and loved it again. It is a small hotel with beautiful views from everywhere. Clean and everyone friendly. Sometimes communication is a little problem but easily fixed with patience
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Private -
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FANTASIC VACATION
THE GOOD:--
FOOD, all buffets and al a carte excellent. A few morning buffets you could tell the main chef was off as the food was stale . SEAFOOD NIGHT WAS AMAZING. BRAZILIAN NIGHT AMAZING, DON PABLO amazing.
Room service food - NOT GOOD-not a wide selection and cold.
Last Day was a night mare. Our bus came for 7:30 am. We ordered breakfast night before. It came at 7:15am. An hour late. My husband is on meds that he MUST EAT. BUFFET IS CLOSED. Lucky for us bus was delayed
ROOMS- [... read more]We were in Building F , 2nd floor, wonderful view, good size, CLEAN CLEAN, I didn't hear there was a bad view or room in the place. As long as you have a view of the water it was great.
JR> SUITE:We had upgraded to the JR SUITE. Size was smaller than the Superior Suite with BAY VIEW. NOT SURE WHY? SEEMS everyone had butler service too. I can;t figure it out. I do not think you need the JR SUITE because the size is the same if not smaller. I do NOT know how you get the corner suites.
STAFF: ALL WONDERFUL - TO NAME A FEW
EVENING BUTLERS- Marisal, Claudia, Jennifer- thank you for the wonderful scents and turndown service
BULTER- Wanly- not sure I spelt that write. RM 2105 if that helps Management figure it out.
GLEN- getting us towels for our day trip when hut closed
ELENA- Hostess- I don't think she ever went home, what are sweet hear
JORGE MANUAL/JOSE wonderful Servers and Room Service
MASSAGE: Sorry I don't remember the ladies names, but it was wonderful!
POOL- nice , cosy, small, warm, just lovely- Im not going to mention the SEAT HOGS. They know who they are. Same group from Canada at every hotel south. LOL
BEACH: I loved it. SMALL is TRUE. But Soft , sandy, warm, clear water. LOTS OF GARBAGE FROM SHIPS EVERYDAY, STAFF KEPT IT CLEAN AS POSSIBLE. Nice area off to side to snorkel too.
THE BAD:
FRONT DESK STAFF- this is where you want the English speaking staff, Management. They were use less or atleast pretended to be. One guy didn't want to take to our BREAKFAST ORDER for the last day. They lead us on wild goose chases often. I will get to that later
ISOLATED AND MISREPRESENTATION ON THE WEBSITE:
I go to the websites for my information on properties before visiting. WHY? Because you would think this is the most updated information. At least better updated than the Tour Books. We knew the beach was small but we counted on 2 things to keep us physically moving here:
1) WATER SPORTS- kayak or wind surfing etc etc. THERE ARE NONE
2) WALK TO BEACH AND TOWN- both times we went to do this security stopped us FLAT. The road is too busy , the beach is polluted and both town and beach are unsafe. FOR $100 dollars US we could have taken a cab to town and they wait for us. Lots of wild dog packs in town.
SO YES FOLKS, IF YOU ARE LIKE ME AND NEED SOMETHING TO DO AT LEAST SOME OF THE TIME OTHER THAN SITTING ON BEACH AND SWIMMING DON'T COME HERE TILL THEY GET SOME WATER SPORTS.
ANDY , the sports DIRECTOR was totally confused and kept telling us one thing and then said Management responsibility
The "WE" Director,( GOOD HEALTH GUY) ignored us. I think his job is to sit on his computer all day
AND VICTOR( the Air Transat Rep) what a joke that was. After 3 days of explaining and explaining and explaining he decides that after our BOAT TOUR of the Los Hiatuses Nation Park , which was to end at 1pm, we would stay at the Island "Sister" Resort for lunch and Kayaking and other water sports. OF COURSE it was impossible to get a Kayak brought across the bay to our resort, even though the website and some of the tour books indicate there are water sports, and the front desk told us there were some too, they just didn't know where. LOL
Back to the story, We finally got the Island at 3:30 starved and said forget this and came straight to our hotel.WHY? Because the last shuttle was at 4:20pm
1) Victor- you sent us on a FULL day and not a HALF Day tour. LOL
2) Victor- you knew full well that we would not get to the Island till 3:30-4pm and would not be able to stay as the last shuttle comes back at 4:20pm.
3) Victor and the Management took no responsibility as usual in the DR for the advertising mistakes.
We were not the only guests that were upset over this.
So here is my advice: If you want a hotel that is clean, about 1 hours bus ride, small beach, sandy, warm, great service, small, great food, great bar service and drinks then come here.
If you want water sports or need a walk other than the treadmill , don't come here.
AIR TRANSAT: Please get your flight attendants with hair down to their butts to pin it up. I sat in the aisle seat row 1 fight TS2851 March 23 from Samana to Ottawa. The Asian Flight Attendant hair was in my food, my drinks and my face. Disgusting. She flung her head back and forth every time she walked by. I will go to their website to report this too.
AND FINALLY- As for those passengers that think they are going somewhere before the plan stops and the door opens. SIT THE "F" down till the plane stops and the SEAT BEALT SIGN GOES OFF. WOW HOW STUPID ARE SOME PEOPLE.
That's it folks.
GET WATER SPORTS AND I WILL BE BACK IN A HEART BEAT!
OH AND BEV JOHNSON FROM TRIP CENTRAL YOU ARE AMAZING. YOU WERE THERE BEFORE, AFTER AND DURNING MY TRIP. Thank you
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Bassman -
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Great Resort
After a 75 minute bus ride, we arrived and we were instantly treated with drinks and the service at the front desk was quick and easy. Our room was an oceanfront with a balcony. Best views are on the 4th floor. Very clean and always kept clean. We met our butler for the week and he was fantastic. It's a small resort and everything is close by. Be aware there are lots of steps to the beach, pool and rooms. The grounds were beautifully kept. The beach was small, so don't expect long walks . No sea[... read more]weed and a very swimmable area. It has a beach bar with full service. The bartenders were amazing. Be specific when ordering because they do like to put too much liquor in when making drinks. The pool area was always fun to be at with many activities throughout the day. The animators were very friendly and always tried to get everyone involved. It wasn't too noisy either. The pool bar had easy access and the bartenders were awesome. Washrooms were close by and seats were always available. The night shows were typical of any other resort I've been too, so don't expect too much. Also, after 11 pm, there is really nothing to do. The bars hours should be extended and there should be some sort of music playing at least until 12 am. The biggest disappointment was the food. Most reviews raved about the a la carte restaurants, but the food was subpar at best. Always cold and not too appetizing. Out of the 3, the Brazilian was probably the best but the food was very salty. The buffet is your best option with lots to choose from, but its the same almost everyday. The best night was seafood night (Thursday) at the buffet. Service at all restaurants was exceptionally good. Overall, we had a great time especially relaxing by the ocean. The people were wonderful. I probably won't go back, as we like to try different places. Cheers!
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NSNEWF -
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Nice resort for first all inclusive vacation
The vacation was great. Only issues which cannot be changed are weather and location
Food was great and so was the service. Entertainment could be better however we had a wonderful vacation. I will be returning in the future.
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Private -
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Love this place
The Bahia Samaná was glorious. Once we settled into our correct rooms we started to enjoy our trip. The food was the best ever experienced at an all inclusive.the staff were super friendly and helpful in every part of the resort. The beach is small and most people save chairs with palapa early but bathing in the sea was marvellous but could get rough. We had a great time
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Cam1685 -
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Amazing resort for some down time!
Lovely resort, with attentive staff and great dining options. Little to do by way of water sports or activities which if you're looking for forced relaxation is a positive.
Beautiful views from the sea view rooms wkth gorgeously appointed rooms
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Private -
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Fantastic resort
by far the best resort we've been too service was unbelievable didn't want for anything would highly recommend to anyone would go back tomorrow if had the time and money.staff always friendly couldn't do enough for you always attentive .for room service very fast and friendly amenities s very clean and bright .also wanting to thank bev for all her help and please thanks for sending us more deals ....if something catches our eye we will probably take it and go .once again a great resort and than[... read more]ks bev.
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Vlad -
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We like it very much !
Yes , Indeed ! We like this kind of resorts, small, above 4 stars with a good staff and food. Room was very good with a breathtaking view. They still have room for improvement, I mean a night shows. It's all designed for young people, but most of people in the hotel were above 50. Overall, it's a great resort, to us it's a best place for a relaxing, beech vacation among all 3 nearby resorts.
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Stacey -
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Great place to relax
Stay November 2017
The good and the bad, the average.
GOOD. Service was great, food had great presentation, drinks were great, the whole hotel was very clean, views were great, butler service and animation staff put forth a huge effort
BAD, Nothing to do outside the hotel, only one pool at the hotel, and on our stay the weather was TERRIBLE.
AVERAGE, Beach was average, lots of stairs, taste of the food is average to great, depending on the restaurant and there some minor damage after [... read more]the hurricane
Excursions, We took Falls / Zip-lining tour. The horses did not look well, the falls were beautiful and refreshing, the lunch was great, cigar factory was educational, the zip-lining was the highlight of the tour, the team were funny and very helpful. Highly recommended.
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Fresh -
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Gorgeous, Tranquail, and Amazing resort
Grounds: Well kept, always staff cleaning to maintain spotless - beach and interlocking brick, as well as interior.
Hotel room: Size is just right, beautiful view of the ocean, maid service in the am and turn down service in the pm complete with pillow chocolate.
Beach: Never an issue with obtaining a shelter. Wait staff fantastic.
Lobby bar: was the best for mixed drinks. ***Pina Coladas***
Restaurants: All were great. We enjoyed the Brazilian twice, and the gourmet for French ni[... read more]ght. We were not able to try the Italian.
Entertainment: Was Okay. But we were so relaxed and enjoying everything else, we didn't mind.
Health and Wellness: Fantastic!!!! This is a relaxation resort. Eco crafts, eco walks, and yoga.
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Private -
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Really a paradise
We stayed at Luxury Bahia Principe Samana for one week between Sept 11 and 18 ; between two major hurricanes Irma and Maria, we were lucky to have the best weather we have had in three years.
The hotel is relatively small At this time of the year was just half occupied. Secluded between hills with tropical forest and a peaceful cove this hotel offers a private beach with crystal limpid waters. (no rocks, no weeds ).
We knew the Bahia Principe chain from Jamaica and we appreciated the luxury [... read more]and cleanliness but here in Samana we appreciated more the outstanding service of all staff and delicious food.
We did not need to ask for anything; coffee, bottled water and alcoholic and soft drinks were replenished daily in the fridge, towels and sheets changed etc.
The entertainment was great too.
Really a five star hotel.
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Private -
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Amazing Experience
The Resort was absolutely stunning. Food was amazing & felt like I was on a retreat. The staff treated me & my wife like royalty . We were celebrating our 40 Year anniversary & couldn't of picked a better place. We recently visited the Bahia Principe in Jamaica, & this one was defiantly our favorite. We will continue to recommendi Bahia Principe resorts to our family & friends.
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Marlene -
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One of the best vacations!
We couldn't have asked for a better place to relax and enjoyed the beauty of the surroundings. Maybe a little more rain than expected and probably would chose January or February if was to return. Basically a first class place!
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Rolando -
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Sensational
The hotel was most luxurious and beautiful, the food was exquisite in its taste and variety, the scenery overlooking the bay from our balcony was enchanting and magical, but by far the greatest feature was the staff. They always had time for a smile, a warm greeting and a chat: from the servers, to the bar tenders, the front desk, and even the chambermaids and the floor cleaner and time to say something nice to make you feel good. A vacation at Bahia Principe Samana Don Pablo Collection is to ex[... read more]perience a moment in paradise.
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Private -
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Beautiful resort
Wonderful resort, great services and facilities. Hotel small and great, staff great and helpful. It is a great place to relax in beautiful surroundings right on cliff side with all facilities on edge of water. Beautiful views everywhere. Very clean hotel. Will be returning next year for sure.