Disapointed

Booked prefered club, room was bad( very poor lighting and tropical view was the fence dividing the resort from next property), food at alacartes was bad( no flavor and poorly cooked), most drinks were bad(everything was too sweet or you had to ask for double alcohol to taste it), vacation club reps were a total pain in the rear( had to get nasty with them to get them to leave us alone). Buffet was good, beach was good , service was good. Resort is narrow and cramped with not much to see as far  [... read more]as the grounds are concerned.Vendors on the beach sat at the edge of the property like vulchers waiting for you to leave so they could pounce on you. Prefered club lounge is very small . No internet cafe or business center that I saw so make sure you bring your own laptop or tablet. Not enough here to make me want to go back or recommend it to anyone.

Overall, our experience was good.

This was our first time to Dominican Republic. Overall the resort is nice. It is good for people who do not want to walk a lot to get from one place to another. All activities, shops, restaurants, casino, lobby and bar are off the main outside palazzi. This is a smaller resort. For the most part, the a la carte restaurants are good. You can sit back and relax and they don't rust you with the exception of the Bluewater Grill. It is loud, they seem very rushed, the waiters yell to one another  [... read more]in the restaurant over you, and they kind of throw your meals down in front of you. Certainly not a fine dining experience at all. The other restaurants are a bit more refined. The Barefoot Grill down at the beach, just couldn't keep up all week. Could never have all the hot items ready at the same time. Such a long process in the cooking. They need one person just making fries, and they need more than one fryer down there. Only one guy down there doing all the cooking. They need to find a way to be more efficient. The buffet, we only ate at breakfast and I have to say, the buffet is looking very tired. I don't think it has had a makeover since opening in 2007. The colour, décor, table and chairs need to be changed up. The rooms are spacious as well as the bathrooms. The beds are very comfortable. I think they have a pillow top on them. Our jet tub did not work, and the hotel information binder and door signs were missing from our room when we checked in. The rooms were very clean and the maid service was good. The evening entertainment was very enjoyable. Especially the Fire show on the beach, and the Circus Night. Don't miss these two shows if you go. Overall, our experience was good. A had higher expectations, but I will still rate it as good. Stayed November 2016, travelled with family

Disapointed

The Now Larimar was a disapointment. The food at the alacartes was mediocre,the vacation club sales reps were a pain in the ass, drinks were not very good as most were too sweet to drink more than one, prefered club room was very small with crappy view of service road and fence to next door property, no internet room so you had better bring your own,night time shows were not very good as they were just the same dancing with a different theme name. On a good note the beach was nice with little to [... read more] no seaweed, most of the staff tried very hard and the buffet was good.

Amazing experience from start to finish!

Wonderful hotel with well kept grounds, nice rooms and plenty of amenities. Food was great and there were so many choices! Overall, fantastic family vacation. This is a great place for kids as well! I would definitely recommend this resort to others.

Beautiful resorts but needs some changes

Beautiful hotel, grounds and rooms very very clean! Beach is pristine and beautiful Pools were great but busy in regular pool Preferred pool is so much better and the bar drinks are definitely nicer too. Pool is quieter and more enjoyable Food was average but the French was a definite must and the best on resort Be prepared to be hassled a lot for the secrets hotel and excursions it's actually annoying at times Bars and restaurants close early and you are forced to either have room service or go [... read more] to the disco this was disappointing as a walk along the beach with a drink or a slice of pizza for a snack would have been nice Staff were friendly enough Entertainment was lacking

Ok

This resort scored amazingly high on trip advisor. After being there, I realize it isn't all that they contend it is. I'm not sure if TripAdvisor has some sort of deal worked out with the Now Larimar but every employee seemed to have TripAdvisor cards on them and consistently harassed us to write excellent reviews on the TA site. Between that and the high pressure tactics of the time share crew, the harassment never ended. Even when people were eating, staff would approach requesting they write [... read more] high praised reviews of this resort. The resort is VERY dated and is in extreme need of lots of TLC. The grounds are well manicured though and it is easy to navigate. Food is OK but far from great ! Wait times and service was hit and miss. Even noticed cockr oaches crawling around at the buffet. Gross ! I have been to Punta Cana 6 times and can honestly say that I have been to lowered ranked resorts that were way better. All in all I would not return and would recommend others to look elsewhere. As much as TripAdvisor rates this resort as extremely high, it seems the Now Larimar is pressuring staff to get guests to bump up its standing on their site. Not a top 25 resort in my opinion !

Fantastic Trip!

Great facility with equally great staff. Slight confusion with check in but was otherwise a fairly seamless process. Customer service was the best experienced at an all inclusive and have been to the DR on 5 previous occasions. No complaints!

Quality resort

Grounds well-maintained. Nice pool & beach areas. Good sized rooms with A/C and large balcony. Entertainment team provided many activities for those who were interested. Buffet food was good but not a huge variety and just warm rather than hot. However you did not need reservations for 4 of the 5 the a la carte restaurants nor was there a limit on number of visits ... just subject to availability.

The best vacation I've ever taken!

Not one negative comment to make about this resort. The rooms were modern, clean and spacious. The pools and beach were clean with plenty of chairs available. The food was amazing with lots of variety to choose from. Loved the fact that you didn't need to make reservations for the a la cartes, and that they were unlimited. The best part about this resort is the staff. The entertainment team was outstanding; always making sure the guests were having a great time. Will definitely return here next  [... read more]year!

Nice resort, rooms need work

The resort overall is quite nice. Grounds are taken care of, meals are decent, waitstaff is excellent, pools are lovely and clean, beach is nice. Super disappointed in the room though. We booked in the Preferred Club in a Tropical View room. We thought this was an upgraded area of the resort. This apparently meant a musty smelling, moldy, filthy room on the ground floor looking at a garbage shed on the service road. We asked to be moved but were told there was nothing available despite people m [... read more]oving all around us. I found the customer service in this regard completely inadequate. We had also requested a baby crib and to be near our friends we were traveling with. We ended up on an opposite side to our friends and didn't get a crib until 2 days in after asking about 10 times. I loved the Now in Puerta Vallarta but I wouldn't return to this one. I've heard the Grand Bahia is great - I'll stay there next time. Had they been more accommodating at Now Larimar, I would overlook some of the downsides because of the good stuff.

Family fun

We had a great family trip down at the Now Larimar. Friendly staff, beautiful grounds, yummy food. The only drawback was that for our little 3 kids (aged 5,3,1), they weren't allowed to use the play structures available unless they were signed in to the daycare (no parents allowed). Nice for other families, but not ideal for us as our kids were too shy to go into care, so they just looked longingly at the what appeared to be a fantastic jungle gym. If you're traveling with little ones, definitel [... read more]y upgrade to the rooms closer to the beach. It's too long of a trek on the shuttle to the garden suites. Also, for families of five like us, you need to book early for the family suite or get two rooms as we did.

Paradise Found

What a great property. From check in to check out, the staff and service was top notch. By far the best all inclusive trip from Aruba to Jamaica that I have experienced. The staff and their can do attitude, and wonderful amenities made this an a vacation to remember.

Pure Paradise

The hotel was amazing. We were in the preferred section and we loved it. Fast check in. Free WiFi for preferred members and fast. Room was beautiful. Pools amazing. The restaurants outstanding. No wristbands and no reservations required. I have been to many all inclusive resorts and the entertainment here was top notch. Disco roof top. The entertainment team get you up and dancing on you feet. The waiters remember what you are drinking. We cannot wait to return.

Many disappointments, but a nice resort

The resort was very nice visually and the rooms were lovely. All of the buffet, restaurant and most of the bar staff were fantastic. The food quality and selection was great. The beach was very nice but as others have stated there was a lot of seaweed. Staff collected the seaweed constantly but there is nothing else that can be done. I felt that the ocean view was cluttered with parasailing, many anchored and moving boats etc. but on the other hand there is no shortage of activities (if you have [... read more] the $). The first room we were in (tropical view) had an interesting concept as the bathroom was open to the sleeping area. Although the toilet and shower were separated by swinging glass doors, I felt there was little privacy when doing your business. We encountered a few "small" problems with the first room and the staff at the resort handled it very well by putting us in an alternate room with a pool view. The second room was slightly smaller but the bathroom was separated from the sleeping area by patterned glass which was much better for privacy. There are several reasons why I will not be returning to this resort. The first reason is is the vendors. You are constantly approached by guys trying to sell you excursions, photographs etc. Whether you are lying on the beach, sitting around the pool or going into the ocean they will approach you. You quickly learn to give a firm "no" although that occasionally has to be repeated several times. It may just be my mild mannerism, but I felt myself looking over my shoulder preparing for the next vendor to approach which added stress to what should have been a stress-free vacation. The second reason was due to privacy/security. One afternoon while my wife was sleeping in bed and I was on the balcony she was woken by a stranger curiously looking at her luggage. This surprised both her and the man. To be fair he genuinely believed this was his room and had asked a staff member to let him in as he had forgotten his key. There was no harm in this situation but the fact that some staff are willing to let anyone into a room without the confirmation that would be required at the front desk concerned me. A second privacy concern came when we had placed a rotting fruit basket that had not been removed when room service was completed just outside our door so as to not attract cockroaches. Half an hour after placing the basket a maid comes directly into out room without any warning while I am standing in my underwear and accosts us about the basket. Again no harm came from this situation but privacy and security are a serious issue for me. The third reason is the segregation between regular guests and preferred members. The are pools, beach areas, bars and restaurants that are only usable to preferred members. I can understand paying for a better room with a nice view of the ocean but this level of segregation seems unnecessary. This is not a big issue though, there are plenty of available areas for non-preferred members. In conclusion there were too many problems and stressful moments that we encountered to be able to say that I enjoyed this vacation. I'm sure that this would vary vastly for other guests but these are my honest opinions. For these reasons I will not be returning to this resort nor would I recommend it.

Great Resort

The resort is beautiful. Gardens are well-maintained, rooms are perfect size. However the garden view rooms are far from the lobby and the rest of the resort. A lot of the resort is for members only -so when they say 5 pools, really you have acccess to only two pools. Food was fantastic and the entertainment group were amazing.

Nice resort

Hotel was well kept and clean. Food was very average. The beaches were nice however weren't maintained in frong of resort. Too many solicitors as you walk on the beach. Weather was great. Staff were awesome.

Outstanding Resort

Upgraded to Preferred Club area, worth every penny! Upscale, clean, beyond friendly staff. Preferred Club pools, lounges, services, food, all excellent! Surprised us with cake and champagne for husband's birthday, extra little touches too numerous to mention, would return in a heartbeat!

Best I'v stayed at in the Dominican Rep

The beach was beautiful. The view from my room was breathtaking. I came to the resort to have my wedding. I brought 28 people with me and they all said the food at my cocktail hour, wedding and at the resort was amazing.

Really nice hotel

On the good side: It was clean. The staff was on top of every thing to make your stay very pleasant I will go back again! On the bad side. There isn't a lot of shade around the pool. But there is on the beach, under the palm umbrellas / huts thingy's

Awesome Resort

This resort was everything we expected. Close to airport. Very Clean, Easy to get Around, Friendly & Helpful Staff. Food was good. Didn't need to "save" chairs each at the beach each morning - beach is clean and raked. Entertainment was the best we have seen in Caribbean - Very Good. Didn't use pool. DID not have people with hands out for tips although tipping is appreciated.