Great resort

Everything was great from the beach to the pool, dinning was great at all the restaurants. Resort was clean & service was great what ever we needed they more than happy to accommodate us. Thank You Mark

Great food, Great time, Great service!

Second time at this resort. The food at the a la carte restaurants, the coffee at the Cafe was really good especially the Mongolian restaurant! The service from the beach server, the servers at the buffet restaurant and the omelet cooks, the butler at the villa, the hotel staff at the lobby ...all were so attentive and made sure we were looked after. There were 8 of us, we had an amazing time. The beach is literally right there. Enjoyed my vacation!

Quiet

Beautiful renovated rooms. Great swim ups.The restaurants at the Amber were amazing. The beach was perfect. The pool was entertaining. Only complaint is not enough up beat music. Most times the music in the lobby was recorded replayed put me to sleep music. Needs more excitement in the Amber.

Okay Resort

- The grounds are well maintained and look lovely and the public areas were quite good. Unfortunately this resort was promoted to us as a "luxury" hotel. It definitely was not and this was quite disappointing. - The rooms are okay although I had to point out to the housekeeping staff a spot on the bedspread which was obviously not noticed by their staff. It was finally removed and not replaced for the rest of our stay. Other than that, the housekeeping staff was very attentive and provide [... read more]d us with really good service. The rooms again were adequate but not of "luxury" standard. - The dining staff were very welcoming and attentive but the food at the restaurants was lacking variety and pretty much the same fare every day for breakfast, lunch and dinner. A bit disappointing as we had stayed at the Bahai Principe Punta Cana many years ago and the food was fabulous. We had no complaints when we had stayed there many years ago. - The entertainment could be improved as their shows usually lasted 30 minutes and the staff was introduced as a group and not by individual names which would have been nice and more personal. It was noticed that in the pool area the entertainment staff were not interactive with most of the guests and pool activities were not generally announced very loudly to involve most people by the pool. Announcements were mainly in Spanish and a bit of English which was usually missed in translation and hard to hear when any activity was starting. Again the Bahai Principe Punta Canada provided more entertainment and made sure the guests were aware of their activities. Part of this issue is due to everybody using their APP which at times was not accessible when the WiFi system was down. - There was sometimes a language barrier where some of the reception staff and even the staff asking for guest experience feedback could not understand what guests were trying to say. - The Air Transat representative at the resort (Emmanuel) needs to have better customer service with the guests when they require his services. He was a bit rude, not only to us but to other guests (confirmed by others), when trying to find out what options we had when there was the over 6-hour flight delay on May 23rd. He was not helpful at all. Having dealt with other representatives (eg, Sunwing, Air Canada), this was the first time we have ever experienced such poor customer service. - re Value for Money - We would say fair as this resort was promoted a "luxury" hotel and it was not. If we had gone thinking it was just a resort and not a luxury resort, then it would have been good value for the money.

Amazing resort!!

Room was fantastic! Always clean. Staff was very nice and always helpful. Restaurants/food was great will a lot of variety!! Activities were great. Night life was awesome will great entertainers! Already planning to go back!

Great food!

This was my first time at a resort down south. It was also my first time visiting somewhere that is truly a different culture, food, and experience. Please keep in mind that their milk is not pasteurized, or homogenized. They use a third method more suitable to the tropics. This means that you can't get a good cup of tea. The creamy part of the milk is whipped and the whole thing is heated. The first time I asked for milk with my tea the waiter looked shocked. He brought a teapot full of hot [... read more], whipped milk with a touch of coffee added. Then, I looked shocked. The food was amazing, the Ala carte restaurants were even more impressive. The beach, pool, and the grounds were all amazing. While most of the staff were great and tried—even with the language difference to be helpful, a few took advantage of that fact to just coast in their jobs. Is it a deal killer? No. The room was spacious, and well-appointed except for the missing wall in the bathroom. Do not expect to get facecloths, so bring your own. It is so hot, and humid there that our room had a musty undertone most of the time.

Luxury at its best

This resort is very upscale and well maintained. The food, drinks, rooms, beach, pool, entertainment and service is amazing. We had a swim up room and loved it. Will definitely return to the Ambar.

Bahai luxury Ambar

This was our third time at this resort and we enjoyed it as we did the first time we came. Food was great, bars were excellent especially Limbo and the staff and servers were wonderful. Looking forward to returning again.

Bahia Principe Ambar

At the pool/beach buffet Maura and Ingrid work. They are the sweetest and most efficient servers we have met. Remembering what we drank every morning, making us feel very special, and always smiling. The Ambar should be very proud to have them on their staff as they are exceptionally hard working ladies

Had the time of our lifes.

everything and everywhere was more than we expected.workers were they when needed.just call get what you ask for beer and food,entertainment was perfect.dont know what more to say,will come back next year. daphne

Good Value

We had a swim out highly recommend it. The rooms were very clean had no issues. The concierge/Butler went above and beyond as well as the beach, staff pool staff, and the restaurant staff they were always working so hard to make sure you were well looked after. The only negative thing that I would have to say is about towels on the chair around the pool and beach. We’re always taken no matter what time you’ve seem to get up. There does not seem to be a rule about no towels before a certain hou [... read more]r not to mention no caution tape around the chairs!!!

Will not go again.

Rooms ammenties were totally subpar. Beds rock hard, TVs totally unwatchable and AC controll did not work. Alacarte restaurants food was subar or awful. But the hotel servant staff was very accommodating and kind.

Awesome Resort

We went with a group of friends and we had a fantastic time. The restaurants, amenities and the staff were amazing!! Thank you for a great experience! I have to say that you need to book the AlaCarte restaurants ahead of time to make sure you get to eat dinner before 9:00pm :)

My Happy Place ??

This was my 2nd visit to Ambar and it was even better than the 1st. The grounds are beautiful and so well maintained, the food is delicious, the staff are amazing and they all work so hard. The main pool is so much fun and the beach is beautiful. The only issue i have had both times is there is not enough loungers (or selfish people are holding extra ones) and not enough huts for shade on the beach. Could also use some better wines such as a pinot grigio but there was plenty to drink. I will be  [... read more]back again next year :)

Our 9th stay at Ambar. Ambar was beautifully renovated during Covid.

Beautiful facility; huge. Lots of a la carte restaurant choices plus buffet restaurants. One of best beaches you will find anywhere. One drawback is that if you are a beach person there is a shortage of covered shade. You need to secure one with your towels before dawn!

The very best resort

Bahia Principe Ambar wowed us right away from the lobby straight down the pathway to the rooms, the pool and the beach. The rooms are beautiful and spacious and so clean. The pool is amazing with its waterfalls and swim up bar and awesome entertainment crew. The beach is perfect for a long walk and the ocean is perfect for swimming when you want to enjoy some waves and a little time away from the pool.

Great resort

The resort was beautiful, very clean and well maintained. The a la carte restaurants were fantastic. The food overall was very good in the Buffett. The beach was nice. Lots of chairs. The pool area was large and never seemed crowded.

Wonderful vacation

We had a great vacation at this resort. The resort offered something for everyone. We loved the restaurants as Ambar and Esmeralda. Beach was beautiful and lots of chairs available for everyone. Loved the bars especially Limbo bar. Thank you to all the staff that provided such great service especially the bar tenders at Limbo. Looking forward to our next vacation at this resort. Also want to thank our travel advisor Louise Endean. She is wonderful and provided us with excellent service [... read more]. Always responded to our questions in a timely manner. Provided us with information for our excursions, hotel transfers, and all documents required to enter and exit the DR. If you are thinking of booking a vacation, I would recommend that you contact Louise.

Gorgeous resort! Best food!

I have zero complaints about this resort! The food was absolutely phenomenal The grounds, room, pool and beach were so beautiful and clean. It didn’t feel like a crowded resort. Will definitely go back!

Very good resort

We have been to this resort many times and we were not disappointed. This year we went later than usual and because of the timing there were a lot of young people due to US student break week. We like the Ala carte restaurant variety. The Dominican people are very gentle and happy people which makes it so enjoyable.