Our Verified Customer Rating 3.8

Our Verified Customer Rating 3.8

(370 Reviews)

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Private  - 

Verified Purchaser

Club Amigo Mayanabo: RESTFUL PLACE

This hotel is a 2.5 star hotel. Food is Cuban and basic. The property is kept very clean. Constant attention is given to the grounds and they are always adding little extras too improve the property.. All amenities are central here so you can not get lost and don't need too go far for anything. All of the employees are very helpful and kind. The pool is large and there is a kiddie pool as well. You can get alcoholic drinks until 2:00 AM. 24 hour snacks are not great and there is not a great  [... read more]

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Paul  - 

Verified Purchaser

Club Amigo Mayanabo: Nice resort. Not for the young.

The resort is older but slowly being upgraded. Everything worked in my room. The water was hot enough each day for a good shower. The pool is clean with plenty of space for everyone. The food is plentiful and decent. The fruits are fresh, the deserts are tasty and fresh as well. The staff is very good and very friendly. However this is typical in Cuba. The people are very humble and happy to be there. The entertainers work hard and do a great job getting people involved and putting on the sho [... read more]

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Paula  - 

Verified Purchaser

Brisas Santa Lucia: Trip was a ma

Washrooms no toilet seats food was ok staff was excellent entertainment was a blast . The people we met were fun from Canada. Go to cocoa beach horse and buggy ride for sure excellent time ! Beach was grassy at entry but good once yo u got into the water fantastic jumping waves !!

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Fun times during Carnival!!

We had a great time, the first room wasn’t what we purchased but they quickly fixed the problem. Staff was great. Food was better then we were expecting. The beach is great. The pool is fun. The overall atmosphere/vibe was great! Just lots of laughs with staff and guests. If you don’t have fun it’s probaby your own fault!!

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Doug58  - 

Verified Purchaser

Brisas Santa Lucia: Get what you pay for

Nicely appointed resort with great beach. Food was basic with limited choices. I was in building 25 that never had hot water! Stay in single digit buildings, they have been renovated. They have a coffee bar, ice cream bar and four bars.

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Good deal !

The beach: it is great white fine sand no stone, not deep for 100 meters long and very warm even in windy condition, many long chairs like new, many palapas and they removed the sea weed on the sand everyday. Hotel: Very clean, the rooms and beds very good, as much hot water you want All the bars are keep clean and fast service with a smile. The pool was supper clean and many long chairs around it with some shade area.  [... read more]

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Resort ok, sans plus

Pour une famille avec des enfants ou des gens près de la retraite, ça va. Pour des jeunes qui veulent danser et s'amuser sur le resort, ce n'est pas le bon endroit. Plage ok, piscine ok, nourriture ok, chambre ok mais rien de bien. Animation mauvaise autant dans le jour que le soir. Gym en très mauvais état avec peu d'appareils. Plongée très ordinaire. Personnel toutefois très courtois.

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Private  - 

Verified Purchaser

Hotel Caracol: Resort was great but the people make it spectacular

The overall grounds and room was fairly clean people hard working,friendly also entertainers was phenomenal so friendly, l would definitely recommend to my friends and family.l would like also to give a big thanks to Sanchez,Lizette ,mishele,Juan Carlos for making our vacation extra special they are just the best. Will be going back for sure.

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Ricardo  - 

Verified Purchaser

Club Amigo Mayanabo: Great for a three star resort

Great place to put hole into our winter. Great value for price. Beach needs clean up more often, lots of plastic debri and weeds. Friendly staff with special shout out for Santiago for exceptional service and personality.

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Rose  - 

Verified Purchaser

Brisas Santa Lucia: Nice place

The resort is nice.The pool amazing .Beach area needs work. With the constant wind, they tried to keep the seaweed to a minimum,but you have to walk through it every morning. They could use some new beach chairs. Food was ok. Certainly didnt go hungry.Always fish and chicken and someone cooking at the fresh grill. Would go back 😄

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Private  - 

Verified Purchaser

Club Amigo Mayanabo: Club Amigo Mayanabo

The room was clean, everything was working properly, but there was no mosquito net on the window. Nutrition is normal, good milk, fish, burgers, but the tea was just mint and linden, there was no black. The sea is shallow, the beach was not always cleaned from sea grass, but perhaps it was useful for natural inhalation, it contains iodine. In the evening there were good concerts, sang and danced professionally, but during the day I would like to rest from music, listen to the silence of the sea [... read more]

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Private  - 

Verified Purchaser

Club Amigo Mayanabo: B+ resort

The overall vacation was good, if you do the extra activities. The resort runs well but cut corners here and there. Room - dated and requires fresh paint, newer bathrooms and new mattresses. initial room given was way too small and we've asked to have it replaced. we got a better one but still issues came with the AC and shower. also mattress has been replaced with one in better condition. all issues were taken care of. Food - we have compared it with other hotels on that strip. the food lack [... read more]

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Chris16  - 

Verified Purchaser

Brisas Santa Lucia: Love this resort

It was our 8th time here. Staff are marvellous. Hotel is just the right size. The only complaint i have is that they often run out of toilet paper. Pool is great, pool bar is awesome. There is a kids pool as well. Beach has lots of chairs available. Always food available, snack bar open 24/7. Entertainment was superb, Roly and Carlitos are soo funny! All staff smile and make you feel welcome. I will def. Return !!

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Alia & Angelo  - 

Verified Purchaser

Brisas Santa Lucia: Unforgettable fun!

My husband and I arrived Jan 18th to Brisas. The resort is a comfortable and lively place to be. The people who work here are impeccable, everyone made us feel welcome. The food for me and my husband was way more then we expected. Everyday was a different meal and the food was well prepared. We didn’t even need condiments, everything tasted good. The entertainment staff was very creative and very amusing. We made a lot of friends and we are happy to say we can’t wait to go back and meet them [... read more]

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Private  - 

Verified Purchaser

Gran Club Santa Lucia: Resort starting to look tired

The Roc this year was to expensive .It showed during the two weeks ,was only about a 100 people both weeks. The only reason we went there was we got a group rate discount. The food this year was super ! The staf as usual were great. Some rooms needed repairs due to the storm but plenty of good rooms available . The tiles around the pool in bad shape and need to be redone. The bar products very poor no high end brands, no tomato juice,no product like Baileys . The beach very clean and well groome [... read more]

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Exelant resort great staff

We stayed hear 4 years ago it was a good resort then and there have been some great improvements rooms and air conditioning upgrades lots of towels staff even better food was about the same I found the food good no problems that.entertainment staff interact with guest all day long they made a special cake for my mom's 84th and pampered her.the beach is ok the only thing was the garbage once your off the resort beach such a lovely place and so much garbage.local gov. Could pay locals to walk beac [... read more]

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Private  - 

Verified Purchaser

Gran Club Santa Lucia: Great Time

Staff were lovely, very helpful and willing to assist us whenever we needed it. Resort needs a refresh including rooms and pool deck but it was always kept clean. The ala cart and buffet was limited in terms of variety but for the the food was good.

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Private  - 

Verified Purchaser

Brisas Santa Lucia: Amazing

This is my 3rd times at the Brisas, clean resort room excellent the staff is wonderful, the food more average than a lot of resort in Cuba. I will go back for a relaxing and wonderful week , Spanish are the best

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Private  - 

Verified Purchaser

Club Amigo Mayanabo: Comfortable small resort

The staff are personable and pleasant. This is the third time we’ve gone to Club Amigo Mayanabo, many of the staff recognized us and were glad to see us. The rooms are clean, the housekeeper we had did a great job each day she was cleaning our room. Her days off - her replacement di the bare minimum. Unfortunately, the weather wasn’t the best but it was certainly better than what we left behind.

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Zareeni  - 

Verified Purchaser

Club Amigo Mayanabo: Mayanabo

No surprises. Food could be better and an update would really help. Good enough to recommend. Be aware of luggage handlers in Cuba they look for an excuse to steal like a crack in the suit case that miraculously opened up the zipper and poured out the deodorant and the cologne .

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