Our Verified Customer Rating 4

Our Verified Customer Rating 4

(509 Reviews)

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Private  - 

Verified Purchaser

Starfish Cayo Largo: Absolutely wonderful

We stayed in block 49 April 14-21. Our view was amazing the butler was the best.it was our anniversary and he se our room up with flowers, some decorations and champagne . The food at the resort was delicious all the staff were great to deal with. The pool was gorgeous everyday.

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Heather  - 

Verified Purchaser

Memories Cayo Largo: Beautiful resort

The hotel was beautiful. The grounds are very well kept. Our butler, Ernesto was amazing. He is definitely an asset to this hotel. He even phoned our room when he knew we were a little under the weather. He also arranged all of our a-la-carts and anything else we needed! Luis Miguel in the dining room made the best omlettes and always with a smile!

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Private  - 

Verified Purchaser

Starfish Cayo Largo: Starfish

Been here several times. Ã’verall good. Maybe need a bench by the showers when you come from the beach.you can then sit and dry off.Many workers have been there several years. Good to see after covid.

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Private  - 

Verified Purchaser

Villa Lindamar: Relax and recharge

We are not the kind of people who return to a place twice. However, this place will hold a special place in us. The wonderful beaches, gracious staff and peaceful setting of the resort was everything one wants when thinking of a retreat in paradise. Thank you to the entire staff at Lindamar. See you again.

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Private  - 

Verified Purchaser

Grand Memories Cayo Largo: Everything you need…

The staff of all ages worked diligently every day for long hours and provided excellent service to their guests. They are to be commended for their dedication and most of all for their patience in dealing with many demands and requests from their guests.

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Olena  - 

Verified Purchaser

Starfish Cayo Largo: All-inclusive affordable resort with great nature.

We just came from the Starfish Hotel with Sunwing airline from Ottawa. We stayed for one week where everything was good: service, hotel except no cheese and no papaya and no white wine :( Walk from Starfish to Sirena beach was amazing!

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Runs With Scissors  - 

Verified Purchaser

Memories Cayo Largo: Awesome As Always!

Clean and well organized. Diamond Club is a plus! Everything as good or better than in the past - except for the lack of a beach. Shout out to Ivo, Miguel, Yosbel, Celia and Kirenia for outstanding service!

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Private  - 

Verified Purchaser

Villa Caprice: Starfish Cayo Largo

Lobby and reception /great, my room and housekeeping /great, buffet- food was great, salt water pool/great, except pool concrete walk surface is very poor, activity troupe /great, Best feature was the staff-helpful, kind and considerate. I would go back.

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VFamily  - 

Verified Purchaser

Villa Lindamar: Excellent customer service, great food and friendly staff.

Villa Lindamar is a very private and enjoyable hotel with friendly staff and great chefs. The food was great and the variety of fruits every day was delicious. They offer 2 a la carte dinners per week and the restaurant by the beach is spectacular. Mike and Yuri and the most amazing waitress in that restaurant, and the food is very delicious. The Front desk and entertainment staff like Russo and Carlitos are lots of fun to be with. The hotel butlers are especially accommodating and helpful as we [... read more]

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LOVEY  - 

Verified Purchaser

Starfish Cayo Largo: A LITTLE BIT OF PARADISE

IT MET ALL OF OUR NEEDS AND MORE. THE POOLS WERE VERY LARGE WITH THE BAR CONVENIENTLY LOCATED BESIDE IT. OUR ROOM WAS ON THE LOWER LEVEL AND FACED THE BEACH SO WE COULD HEAR THE WAVES ROLLING IN. IT WAS CLEAN THROUGHOUT THE RESORT AND THE SERVICE WAS EXCELLENT. THE ADDITION OF A PERSONAL BUTLER SIMPLIFIED THINGS FOR US. GREAT WEATHER WAS THE ICING ON THE CAKE

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G-Pa  - 

Verified Purchaser

Grand Memories Cayo Largo: 3 hour line at check in

As Grand Memories itself was not ready for our stay were transfered to the Sanctuary section. This is an amazing area. The bungalows were kept clean, the grounds were kept neat and clean. The exceptional staff! Transporting by taxi to the beaches or marina area was not helpful or readily available. The 3 hour wait in line during the check in was not at any way acceptable. The flights each way were both amazingly smooth. The staff on the resort and the food was of great quality. Airport s [... read more]

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Private  - 

Verified Purchaser

Starfish Cayo Largo: Awesome resort

What I like the most about the hotel and resort was the service and entertainment that everyone gave us. I wanted to thank everyone for their services they where a great team. I miss everyone I have met and enjoy their company .I can’t wait to come back an enjoy another few weeks with everyone again and I hope it will be the same people we met .

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Tsarellina  - 

Verified Purchaser

Memories Cayo Largo: Amazing Resort, amazing staff ! Will come back for sure!

I would like to share my amazing vacation experience after staying at the Cayo Largo Memories resort. I was travelling alone, but honestly, I was not feeling this way because, at the resort, you are immersed in a family-like and super friendly atmosphere. The animation team is amazing: dynamic, positive, and energetic! At the snack bar, tourists can get a daily bachata and salsa experience. Marcos Antonio Mendoza Martinez, who is a part of the animation team, is an awesome person and [... read more]

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Private  - 

Verified Purchaser

Starfish Cayo Largo: Great time as usual in Cuba

Wonderful time, the staff is lovely. They take Canadian coins for tips. The sea was beautiful at the hotel for the 2 days but mostly rough- then everybody took a taxi to Sirena, the train ride there is a bit bumpy. Nothing special about COVID protocol, nobody thinks about it. The ocean view room was the best I had in Cuba- no musty smell at all. Those rooms seem to be renovated. The best cleaning lady I ever had. It is my 18 th time to Cuba, second to Cayo Largo. They ask a proof of vaccination [... read more]

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Peter  - 

Verified Purchaser

Memories Cayo Largo: Nice resort

Maria and I were pleasantly surprised. Our room was great, the bed was comfy, lots of hot water in our nice bathroom. The food was good plus all the staff were very helpful. George runs a tight ship and do not forget to ask for a mega Dunya coffee. Oh yes let’s not forget the beautiful beaches, and the train ride. Thank you.

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Monika  - 

Verified Purchaser

Memories Cayo Largo: Lovely Resort

I was happy to see the resort and grounds just as beautiful as I remember when it was the Sol.. Of course the big setback now is the beach in front of Memories Cayo Largo has been washed up over the years , which is no fault of the resort. It was still beautiful , just not as much of it , and can no longer walk the beach from resort to Paraiso and Sirenis…. The hotel provides shuttle trains to these beaches and also provides buffet lunch which was very good! The ocean in front of resort can [... read more]

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Sherbear  - 

Verified Purchaser

Starfish Cayo Largo: Beautiful

We stayed at this resort for a week...and the beaches and water are stunning...The beach at the hotel has been eroded but there is still plenty of room for your chair and umbrella...The beach guys were always helpful setting up...they do work hard. The hotel is not a 5 star but we found no issues at all with the room...it was basic but we were not there to spend time in the room...Gardens were well maintained and always a smile from everyone who worked doing this... The hotel staff was AMAZING. [... read more]

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Private  - 

Verified Purchaser

Starfish Cayo Largo: Amazing experience and beach

I didn’t expect much from this trip at first, but it had to be one of my favourite trips. I needed rest and figured I’d take a last minute vacay. The staff was my fav part. The beach was a 10/10. The staff made my experience feel safe, I felt taken care of, they always were on-top of every inquiry made. I am def visiting again.

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Miguel. Mike  - 

Verified Purchaser

Starfish Cayo Largo: Great time amazing staff

At first introduced with hospitality and kindness. Many staff members went out of their way to assist or answer questions. The guests had a great sense of humour. I will be back. Mike. Aka. Miguel

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Private  - 

Verified Purchaser

Memories Cayo Largo: Highly recommended

Wonderful service with great staff. Would go back tomorrow. Not impressed with Sunwing flight delays and cancellations. They could at least provided more information on website and saved us much hassle at the airport.

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