Grand Memories Holguin: I will come again

Polite staff, good food including every day seafood. Loud music by swimming pool is only between 3-5 pm. If you don't like it , the long beach provide excellent escape with the bar in sufficient distance from swimming pool "noise".

Sol Rio de Luna y Mares: Disappointed

Overall the hotel, grounds and people are wonderful. Unfortunately the shortages of food and supplies are beyond the control of the hotel personnel. The people of Cuba are wonderful hard workers and are doing their best to create a GREAT guest experience with what little supplies they are receiving to work with.

Sol Rio de Luna y Mares: Sol Rio de Luna y Mares

Food (with full expectation for Cuba limited food choices based on multiple Cuba trips) was completely unbearable. If planning diet/weight loosing trip than it is right place. It looks like Melia managment chooses which weeks to provide normal food and which are bare minimum to survive. Beside the food, great hotel/beach/fellow tourists/service

Brisas Guardalavaca: The place to relax

Brisas Guardalavacca Many good memories here!! December 2025 was my 7th time So many things l love about this resort. It needs some renovations and fixing but for the most part the people working here are all lovely. All it takes is a little personal interest and they will do their best to serve and help you. It’s nice to have the choice of the activities, music and snack bar on one side of the beach, where the hotel is facing, and if you’re like me l chose the Villa side which allowe [... read more]d me to enjoy the sounds of nature. This resort has many features l like but it surely needs the bathrooms renovated both in the hotel and in the villas. I will go back and recommend it to my friends.

Sanctuary at Grand Memories Holguin: Repeater and SO Disappointed!!

My wife and I stayed at this resort in October 2024 and were so impressed that we decided to return for a second visit. Unfortunately, our recent experience was very different and did not reflect the quality of our previous stay. This resort is not operating at the same standard as it did last year. Whether due to changes in management, current conditions in Cuba, or resource limitations, the overall experience was disappointing. I have stayed at 2.5-star resorts more than 20 times over the pas [... read more]t 25 years and have never previously felt compelled to complain about food quality. However, during this stay, the food was extremely difficult to tolerate. There was no fresh fruit available other than cucumbers, no fresh vegetables, and most food was either canned or heavily prepared with mayonnaise. Housekeeping was also an issue. On the third day of our stay, the chambermaid removed our waste paper bin and did not replace an empty roll of toilet paper. I went to the front desk and politely requested a replacement. I was informed that housekeeping would be contacted; however, it took approximately a day and a half for toilet paper to be delivered. During this time, we were forced to use serviettes taken from the kitchen. I do not take writing negative reviews lightly, and I have never spoken poorly of any vacation I have had in Cuba. That said, this experience was both disappointing and unacceptable compared to our previous visit.

Starfish Guardalavaca: OK Resort

This review needs to be in the context of the difficulties that Cuba is currently facing (Dec 2025) with fuel shortages which is causes blackouts on the Island, loss of Wifi in the resorts, and apparent shortages of foods such as fresh fruit and vegetables. Lack of Wifi meant I had to use "Roam like Home" for data for my phone at my own expense for much of the 7 day trip. Food shortages meant a very limited and repetitive menu for breakfast lunch and dinner, with a few exceptions. Cuba has never [... read more] been a destination for foodies, but variety was significantly more limited than on my previous trips to Cuba. The resort itself was not well laid out. The reception was at the top of a hill which made accessibility difficult for older guests with walking limitations. There was no way to phone them - room phones were not working. Communication was lacking. I had to get departure times and arrangements from another guest. Rooms were clean and well serviced. Staff in general were not as friendly as I had been used to though. Again, this may be related to the hard times Cubans are having due to oil embargoes on the island. The vacation was overall good value. The sun and beaches were great. Transportation to and from the resort was efficient and comfortable. On the downside, I reserved and paid for seats with more legroom on the SunWing website, but these were not communicated to WestJet, so I ended up in regular seats, and now have to seek a refund. Perhaps a downside of booking a vacation like this is that there are many entities involved (TripCentral, SunWing, WestJet Nexus and the Resort). It is difficult to know who to contact or who is responsible if things go wrong.

Club Amigo Atlantico Guardalavaca: This is an amazing resort for a 2 1/2 star rating.

This is an amazing resort even though it's not a 5 star resort, but because the staff are amazing. Also the repeat tourist are happy and friendly and make your stay more relaxing and enjoyable. The food selection is basic but good, you will not starve. The beach is great and the pool is clean both are good to cool off in after being in the hot sun. Sometimes there are shortages in some food and booze but that is only because of the lack of tourist. The more tourist the resort gets the more suppl [... read more]ies they can purchase. We have been going to this resort for 17 years and will go back again because I really enjoy it there. I also want to thank Rick Lockhart from Tripcentral for all his help booking my trips over the years, I really enjoy dealing with Rick because of his helpfulness and friendly personality.

Sol Rio de Luna y Mares: LOVE the staff and the beach

Very attentive wait staff. Wonderful very clean beach. Pool was ideal. Will definitely make sol rio our annual go to resort in cuba To top it off...the airport in Holguin is so easy to fly in and out of

Starfish Guardalavaca: The hotel is good, within reasonable expectations.

I stayed at the hotel from December 1st to 12th. The weather was varied: wind, rain, but mostly sunshine. Temperatures ranged from 23 to 28C. Water temperature was around 27C. My room was on the second floor. Everything would have been fine, but the refrigerator didn't work, nor did the TV remote. I couldn't get the air conditioning to work properly. Renovations were underway in the adjacent rooms. The picture is clear. The food was so good that no one starved to death. The brownish tap water  [... read more]was also drinking water. I won't repeat the many well-known typical complaints. The snack bar worked well, better than expected. But the loud, annoying "music" drove people away from the pool next to the bar. The area around the pool was always empty. There was no shade, and the pounding noise (music) was nonstop. Add to this the constant shouting of the staff and local guests everywhere. The beach is excellent, or rather, two small ones. There's enough shade. The sand is perfect. No need for beach shoes. Nature lovers won't have it easy. The forest is far, and the paths through it were half-overgrown with thorny bushes. There are plenty of coral reefs in the surrounding sea, but they're mostly dead. Otherwise, the hotel is very good for a three-star hotel.

Gran Muthu Almirante Beach Resort: Incredible resort!

PROS: The rooms were beautiful, modern and very clean! The staff overall were exceptional - friendly and helpful! Both the beach and pool were stunning! Overall the food was very good, but the Indian and Japanese restaurants were EXCEPTIONAL! CONS: Customer service and guest service departments transferred us back and forth when we were looking for supplies at times (water, toilet paper, etc). It would make more sense to have one department that cares for the combined workload

Sanctuary at Grand Memories Holguin: Sanctuary at Grand Memories Holguin

We travelled as a couple along with another couple of friends. It was a long way from airport to the hotel, about 2 hours.The hotel is nice with very well maintained grounds.The room was very clean and lovely decorated every day. The view from our balcony was amazing. The beach was clean, but rocky in the water. There are many pools enough for everyone. All the employees were friendly and helpful. Everyday, the manager was supervising the main buffet, and greeting the tourists.There wasn't much  [... read more]variety of food, almost no vegetables and fruits, but we didn't starve. Not much variety of drinks as well, and the coffee had a weird taste like burnt.The staff did their best with what they had. Junior, the most friendly barman in the resort, made us Canchanchara, a traditional Cuban drink and told us the story around it. As Premium class, we got an Exclusive dinner with music show and nice food. Entertainment was pretty light especially at night time, I believe because the resort was not so busy. Overall, for the money we paid it was great. Our butlers, Yosbel and Raciel, made our vacation wonderful. Our designated room had a mouldy smell, but Yosbel managed to give us a better room. Communication with them was flawless via WhatsApp.They made all our a la carte restaurant reservation, send us daily activities schedule, checked on us every day to see if everything is ok. We had a big surprise for my husband birthday; we requested to dine at the Japanese restaurant for the second time because we loved it first time, and Raciel made this possible. There, he decorated the spot with balloons and "Happy birthday" banner, brought us a cake with candle and a bottle of sparkling wine. Thank you guys, you are the best!

Playa Costa Verde: Beautiful Beach, Friendly, and Cottage Charm

Older, quieter smaller resort with cottage charm. Beautiful beach, snorkeling, beach walks, and sunsets. Friendly atmosphere. Comfortable beds, Wi‑Fi, eggs, ice cream, a‑la‑carte options, snack bar, limited fresh produce, good wine. Great value for solo and mature travelers seeking calm by the water.

Playa Costa Verde: Awesome Week

Just got back from a week at Playa Costa Verdes. It was my first travelling alone and this was a great place to try it out. I felt safe all the time. The grounds were beautiful. And bit the beach and pool were well kept and so gorgeous. I spent a relaxing week, met some great people and made memories.

Aston Costa Verde Beach Resort: Hard to explain

I have been going to this hotel since it was called BLEU COSTA VERDE. I have been here MANY times and made many friends along the way. This is the only time that i was not satisfied with my services. I'm not one to complain because i understand the situation going on in cuba. My room was horrible

Sol Rio de Luna y Mares: Beautiful Property and Beach

Overall we had an enjoyable stay here. The property itself is beautiful and well laid out. The beach was beautiful with warm and clear water. No seaweed. Mosquitoes very minimal as they spray often. Rooms could have been better. Mattresses were not overly great, bathroom had a strong sewer odour, and there were intermittent periods without water which was frustrating. Food was typical Cuban fare, got a bit repetitive but we always found something to eat. Snack bar was the best lace to  [... read more]get fresh food with a beautiful view overlooking the ocean.

Aston Costa Verde Beach Resort: About par for the course in Cuba

Every time we choose to go to Cuba, we swear it is the last time. But undoubtedly, we go back because of the price point. This resort lacks in many respects. Some of the issues may be seasonal (the mosquitos at the beach devoured us - mostly because there is a jungle right behind the beach - so bring bug spray if you choose this resort). The food situation was remarkably poorer than usual. There were little to no fruits available. All the dairy and proteins look suspect. I get it, their supply c [... read more]hain limitations are evident. The Beach - this was a bit of a disappontment. You hope that the lack of food and amenities is offset by a beautiful beach. That is not the case. Most of the water has sharp rocks that you have to bypass in order to get to a slightly clearer area. Essentially no running into the water. Then there is the aforementioned mosquitos - you can't see them, but they pack a punch - at least 50-60 bites that I still have healing now several days back. Also the beach is sort of off to the side of the resort, not like where you walk from the resort to beach. Also, maybe seasonal, but there is not lunch restaurant open to go from the beach. We had to come all the way back to the buffet for a bite to eat at lunch. We ended up just asking for a burger at the pool bar to take to the beach. The service is great, everyone is friendly and willing to help out with a smile - I guess this is the one thing they have under their control. The entertainment is sparse, so don't expect a show at night. They have some activities for kids and not much else. There is no "club" to go to dance, mostly just tables in a terrace area where you can sit and drink. The rooms are decent, and they are well attended to. The water in the sink and shower is a murky yellow. Make sure you have bottled water on the counter to brush your teeth. Also in our particular room the water would not drain quickly, probably because of the sand that people shower off. I'm not sure. We did enjoy great weather which can be a saving grace. Enjoy!

Paradisus Rio De Oro: Good Hotel

It depends what you book. You can book basic room, junior deluxe, deluxe and royal service. If I come again, I would book at least junior deluxe suite. We had A C broken and it took few hours to be fixed and then after fixing it , I had to call again for someone to come and clean up the mess. All my stuff in the bathroom by the sink was wet. The resort is quieter than others, and it is older (more than 20 years old) Our beach was small and rocky (good for snorkeling). You could go to the ne [... read more]xt resort beach and swim there. People complain about beach chairs, that there was not enough of them. Food and entertainment were great.

Sanctuary at Grand Memories Holguin: Beautiful resort

This was our 2nd stay at this resort. It is still very new and kept very clean . Has an easy access to the lovely beach . Gardens are beautiful , you see gardeners working on them all day . Rooms are specious and beds are very comfortable. Staff is wonderful and very attentive. They will do anything to make your stay more pleasant. So overall we are very pleased with our stay and would recommend to visit. The only thing negative there is hardly any entertainment. Was tired of disco music eve [... read more]ry night . We love true Cuban music . Makes the vacation more magical and unique. Also would like to see more activities around the pool.

Sanctuary at Grand Memories Holguin: Sanctuary at Grand Memories Holguin

We had a great time in Holguin. As usual in Cuba there are items that are not available but staff always aim to please and make things great. Overall, no complaints once we got to the resort. Our flight from Toronto was delayed for over 7 hours which made us miss the whole first day but the rest of the trip was good. Upgrading to premium was a bonus to ensure that we had access to a butler (Marlon and Yannel). We spend most of our time at the Sanctuary Pool which was never over-crowded. The bus  [... read more]ride to the resort is close to 2 hours but is pretty scenic at least. Overall, I enjoyed my time at the resort.

Sanctuary at Grand Memories Holguin: Well managed resortFirst of

First of all I want to thank to Yosbel and Raciel for their effort.In fact all the personell is doing their job. There is a well maintened resort but water shoes are a must. The coffee was the worst I ever drink