Our Verified Customer Rating 3.6

Our Verified Customer Rating 3.6

(423 Reviews)

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Private  - 

Verified Purchaser

Be Live Havana City Copacabana: Our Stay at The Copacabana Hotel in Miramar Cuba

I love this hotel. It's by no means a high end hotel but it has it's charm. The thing I like best is the ocean pool since there are no real beaches to speak of in Havana, you have to travel quite a ways to get to one.

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Larry  - 

Verified Purchaser

Memories Miramar Habana: Very pleasent. Great staff.

Beautiful grounds. Nice swimming pool. Food usually good. Easy to get anywhere. Close to the ocean. Safe. Clean. We would go back again. Room service would have been nice or a coffee maker in the room

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Private  - 

Verified Purchaser

Hotel Atlantico: 3 Star Hotel

Overall this is a decent Hotel with a great beach. If you have any disability then its not for you. There are stairs and more stairs with no elevators. The food is very basic and I suggest you bring spices. Basic drinks with cola being the only mix...no juice or 7up. We took an updated room and it was decent. Cleaned every day. We found staff to be friendly and helpful.

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SHIPPY  - 

Verified Purchaser

Hotel Atlantico: 5 STAR BEACH, 1 STAR RESORT

THE FOLLOWING IS BASED ON OUR OBSERVATION AND CONVERSATIONS WITH MANY OTHER GUESTS WE SPOKE WITH IN GENERAL CONVERSATIONS: 1. FOOD WAS THE SAME ALL DAY EVERYDAY 2. PEOPLE SERVING US WERE NOT TOO INTERESTED. IT SEEMED LIKE WE WERE BOTHERING THEM WHEN WE ASKED FOR SOMETHING. 3. RESORT OVERALL WAS DELAPIDATED AND WOULD NEED MAJOR IMPROVEMENTS. 4. SUNWING REP WASN'T VERY KNOWLEDGABLE. WE HAD TO POINT OUT PLACES OF INTEREST. 5. BEACH WAS FABULOUS. ** THE 2 STARS BELOW IS FOR THE POOL. WE'VE [... read more]

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Private  - 

Verified Purchaser

Hotel Atlantico: disappointing

We had been told this was a good hotel, 3*. It was barely okay. The food, while not surprising for Cuba, was repetitive and often dry (chicken). They never had any yougurt, the first time in over 40 years of going we have seen this. And not one mojitto. These are the things that make Cuba acceptable. The beach was lovely but dirty. The staff were kind and helpful. The bedspreads were very dirty. There were lots of steps, though i had requested no stairs, This was definitely not the right resort  [... read more]

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Rick  - 

Verified Purchaser

Marazul Hotel: Oldie but goodie

I like Hotel Marazul/Tropicoco, I have been going every January for 5 years, my comments are based on those 5 years that I have experienced. But I think it is almost dead, the staff are still wonderful people, they do a great job looking after me. The hotel lobby is more empty than busy, it used to be a friendly busling environment but not so much now. The Animation team is all but non existent, items advertised for things to do through the day (bingo, dance lessons, etc.) did not happen, of a [... read more]

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Private  - 

Verified Purchaser

Hotel Atlantico: Great combo of beach + Havana

On a lovely beach, in a low-key area, moderate cost, and close access to Havana - great combination. Rooms were clean, well-kept, comfortable, and everything worked. Good range of food, and good quality. Staff were friendly and helpful.

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Sam  - 

Verified Purchaser

Hotel Atlantico: Great stay

This hotel was so cute and cozy. Staff was amazing and so is beach. I would definitely come back again and recommend this hotel. It's three stars but worth it ... I actually stayed at a 4.5 star and this was better

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Private  - 

Verified Purchaser

Hotel Atlantico: A great week away

We had an absolutely fantastic time here. The beach is incredible and the access to Havana very good with the free shuttle every day. The staff are very friendly and I love the 24 hour café overlooking the pool/ocean. There were recreational activities by staff such as Rosa (e.g., bocce on the beach, dancing lessons) which were fun. The rooms are dated but the beds are clearly new as the mattresses were excellent for me. There were some plumbing issues but once I became familiar with these issu [... read more]

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Private  - 

Verified Purchaser

Hotel Sevilla: A grand old hotel

This hotel build in 1908 is in very good shape including the guest rooms, the lobbies, the gardens and the pool. The decor is very Spanish. The staff we encountered were marvelous. We had 2 lovely notes from the maids. There were different genres of music frequently in the main lobby and at the 9th floor dining room. The staff at reception were very informed when we asked questions. The food was excellent. The hotel history is fascinating. We were fortunate to have one of the staff give us a [... read more]

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Private  - 

Verified Purchaser

Villa Bacuranao: LOVE this place !

I've stayed here now as a solo female about 8 times. It is only a 15 min. drive from Havana ~ 5 cent bus, $5 round trip shuttle, or a $10-$15 private taxi. The pool is amazing and super clean. The beach beside the hotel is pretty nice. The rooms are VERY basic and the food is bad - but you get what you pay for. I meet the nicest world travelers here, and this place also has THE BEST STAFF EVER. Sometimes this place is pretty quiet, other times it is quite a fun party place... you never kno [... read more]

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Manny  - 

Verified Purchaser

Marazul Hotel: Terrible Vacation, Never Again

Didn't give to us brief meeting about the hotel and services, the resort don't have porters so I had to load the luggage all the time, the Elevators Don't work, we eat the same poor meal three times a day 4 days in the road, the room was dirty and I kill my self one cockroache, the AC hole was not seal, the towels very old and with holes, the room didn't have phone and the front desk told us the problem was line broken, nobody clean the room in 4 days, one day I went to Havana and call back to t [... read more]

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Vedran  - 

Verified Purchaser

Villa Bacuranao: Great Experience!

I was at the Villa Bacuranao and would recommend it to anyone who is looking for a off-resort experience. While the hotel is modest and offers only the basics, it's main advantage is proximity to Havana (15.8 km from hotel to El Capitolio according to Google maps). I rode on a local bus for something like 10 cents per ride, but there is a shuttle every 30 min for 5$ and your ticket is good for the whole day. The ambiance at the hotel is great, the locals and tourists alike enjoy the swimming poo [... read more]

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Private  - 

Verified Purchaser

Marazul Hotel: NEVER AGAIN

I stayed in this resort.for 1 week in Janurary.it was my worst stay i had in my life.The elevator was broken every other day. Food was terrible . dinner was the same reheated food we had for lunch.thr hotel was dirty and tge would never clean it. Puddles and water floods all over the resort that was never mopped.Security let some girls in to our hotel .they went to a clients room and stole phone and other western products. AND more problems i will save to tell the vacation package company to ma [... read more]

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Private  - 

Verified Purchaser

Hotel Atlantico: A semi-average Cuban Resort

This was our 9th trip to Cuba, and the Atlantico Hotel is a 60 year old hotel that is showing its age. The pool should be emptied and repainted it is stained and faded. There are three or four dogs which wander around the hotel lobby and pool area, we happened to see two different dogs urinate against flower pots in the smoking area just off of the lobby. On the plus side there is hot water, but conversely no real water pressure, and if you happen to be in the shower and some one flus [... read more]

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Greg  - 

Verified Purchaser

Marazul Hotel: No cockroaches, even they wouldn’t stay here

Well it’s very old dated and falling apart the food is bad . But there was rice and beans and chicken every meal. No spaghetti bar, no alacart restaurant. The swimming pool is brutal smells like sewage at the pool and snack bar that never had any food, the main bar or only bar in the lobby had terrible service and no mixed drinks. The front desk people were friendly. And helpful. Virtually no entertainment, mostly Cubans staying at this resort with children. fantastic beach [... read more]

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Pulpo  - 

Verified Purchaser

Hotel Atlantico: Habana 500 years celebration

We had a great time in Habana and at Hotel Atlantico. The hotel isn't anything fancy but you can expect a 5 star hotel when you pay for 3. We really enjoy the beach front , that was probably the best part of the hotel. Some of the live music was very good . Overall we got what we pay for.

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Private  - 

Verified Purchaser

Melia Habana: Amazing Hotel

The Melia Habana has a great pool, beautiful lobby bar, great restaurants and an amazing cigar store. There is an excellent Café which serves delicious ice cream, offering a variety of flavours. If you wish to eat out, the Concierge will give recommendations, book the reservations and arrange for taxi service. There is a bus providing free transportation to Old Havana several times a day. Comfortable beds, great service and friendly staff. I recommend this hotel when staying in Havana. .

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Private  - 

Verified Purchaser

Iberostar Grand Packard: Very happy with hotel after upgrade

Location was outstanding- centre of Havana good view of traffic and Spanish Fort Restaurants were outstanding - great food at North America prices Others facilities not used Friendly staff helpful Great walks out of hotel

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JEDC  - 

Verified Purchaser

Melia Habana: Fabulous hotel & located on the water

Very elegant hotel, superbly maintained, with a great pool, fitness centre, bar, restaurant and cigar store. The staff were very enthusiastic and gifted in serving our needs such as making reservations at restaurants in Havana and arranging excursions.

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