Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(11301 Reviews)

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Private  - 

Verified Purchaser

Royalton CHIC Punta Cana: Not luxury at all

This hotel is simply the worst I’ve experienced. Very short staffed , bad food and management ! The closed restaurants and canceled reservations because they’re under staffed . Checking in took over an hour because they only have one person working the front desk ! They sell you on upgrading to diamond luxury club which is absolutely useless and waste of money They give you a butler that can’t do anything because the hotel can’t simply provide you with nothing ! We informed them that we’re cel [... read more]

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Toronto  - 

Verified Purchaser

Royalton Bavaro Resort and Spa: Disappointing

Check-in was horrible. Waited 3 hours for our room as it was not ready. Our room needed updating, stains on bed sheets, bath tub was rusted and worn out. Ceiling fan covered in dust and mold. Buffet food was okay but the actual building needed upgrading. For example the walls and trim needed to be painted and the trim at least replaced as it was not attached to the wall most staff were friendly but some did not look like they wanted to be there. Overall it was very disappointing and we would not [... read more]

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Zabs43  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Birthday Trip

Beautiful resort. Appeared to be well kept. We upgraded to the Level upon arrival. We were put in room 1516 the view was like looking at a dumpster. Loud motorcycles all day long and trucks back and forth. Very noisy when the patio was open. Housekeeping was disappointing. The room was average, nothing special at all. Day two the housekeeper did not put clean or any pillowcases on the pillows (had to lodge a complaint twice), the next day the room was not done by 230pm ( had to complain about th [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Palace: Unhappy staff

The hotel was good enough, but the workers seem to be unhappy and often rude. When I came back from vacation, I talked to people and almost everyone had the same experience with Dominican Republic doesn’t matter to which hotel or resort they went to. This may be a cultural thing where they don’t know what means customer service.

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Private  - 

Verified Purchaser

Ocean Blue and Sand: Relaxing

Very clean resort inside out with exceptional service. Would return again . The sun is king as it was amazing all 7 days. Keep the French Canadian fans away as they can be quit iratainting to say the least.

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Private  - 

Verified Purchaser

Lopesan Costa Bavaro Resort: Beautiful Resort!

We thought everything was amazing, the room; drinks and dining at the Italian, Steakhouse and Asian restaurants and the buffets (our preference was the Goldfish); the pools and the beach. The lights around the grounds are spectacular! We did not upgrade to Unique and don't feel like we missed out on anything.

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Donnamae  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Most beautiful grounds

The hotel is well laid out grounds are well kept well lit at night. The rooms can do with a little touch up. Impressive buffet. And of course the Bavaro beach is wonderful. Would like to have seen better quality drinks served if the hotel is claiming to be a 5 star and not have your guest pay for them.

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Lovetotravel  - 

Verified Purchaser

TRS Turquesa: Great Choice!

We spent 2 amazing weeks at this resort from April 25 to May 9, we are a couple in our early 60's, everything about this resort was amazing, food, rooms and service were some of the best we have ever experienced at any of our Caribbean destinations. Our butler Jean was excellent and catered to our every need, Angela and Stephanie at Helios were amazing and always looked after us when we arrived, the bartenders and waitresses were very attentive and always had a smile. Never a long wait for a shu [... read more]

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Robin  - 

Verified Purchaser

Catalonia Royal Bavaro: Awesome resort

Resort was exactly what we had wanted beautiful resort great food well kept property rooms were clean and spacious the only downside was the sea weed but of no fault of the resort and the staff worked really hard every day to clean it up . Would def recommend this resort and we will be returning !

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Private  - 

Verified Purchaser

Viva Miches by Wyndham: Wonderful resort

The property is beautiful, the staff are amazing and all of your expectations will be exceeded. The rooms are so comfortable and spotless.The food is delicious and the a la cart restaurants are outstanding.The coffee shop makes a delicious cappuccino. You will enjoy the cats living on the property.

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Peggy  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Melia Caribe

Originally booked at the adults only Punta Cana Beach but the other couple in our party booked Caribe Family resort in error. Punta Cana Beach had no room we moved to the Caribe side which is a family resort. We had a wonderful time and would not hesitate to book there again.

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Anita L  - 

Verified Purchaser

Grand Sirenis Punta Cana Resort: Average Resort

We made the best our our week at Grand Sirenis. This resort should definitely not be rated high. The food was not the best. There was no consideration for dietary needs. My friend got food poisoning for two days. We found the pools to be very dirty and the majority of the pool is fairly deep. One day the shallow pool had throw up in it. The employees are wonderful, especially Ana at the buffet and Anthony at the front bar. They do have shows in the evening, however everything pretty much shuts d [... read more]

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Private  - 

Verified Purchaser

Catalonia Royal Bavaro: Fantastic Resort!

The entire resort was clean, the staff were friendly and more than happy to take care of our needs! The food was excellent and the beach beautiful! We met some wonderful people while there on vacation. We are planning on going back very soon.

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RickM  - 

Verified Purchaser

Bahia Principe Escape Aquamarine: Sun Sun Sun

We enjoyed 10 days of zero rain during the day. From booking with Cindy, to the end the trip was flawless starting with the WestJet flight. We have been to four other GBP resorts and this one was fantastic. Beautiful Resort, grounds, rooms, and service. Great value.

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Family of 6  - 

Verified Purchaser

Bahia Principe Explore Esmeralda: May 2026

Nice hotel, clean rooms,close to the beach, however the service is terrible. We had a hard time getting a simple glass of water at the buffet breakfast and lunch. The à la cartes were fabulous. The food at the buffets is “meh”. The drinks were awful overall stay was okay. However, we will not be back. For the price we paid, I would have expected at top notch stay.

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MC Thibeault  - 

Verified Purchaser

Melia Punta Cana Beach Wellness Resort Adults: Beautiful place

Big resort. Very clean (room and public spaces). Friendly staff. The only thing is the sargassum. But the beach was cleaned every morning. And it’s something nobody has control. The pools were cristal clean!

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Linabaccs  - 

Verified Purchaser

Dreams Cap Cana Resort and Spa: Not Worth It

The hotel is clean, the restaurants are very good, and most of the staff are friendly and genuinely try to go out of their way to help guests. Unfortunately, I cannot say the same about the concierge, who responded to my questions as though I was inconveniencing her. We also paid extra for the Preferred upgrade, and I would not choose it again at this resort. There did not appear to be many meaningful differences between Preferred and non-Preferred guests. The Preferred restaurant frequently  [... read more]

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MariaMaria  - 

Verified Purchaser

Ocean Blue and Sand: Amazing Resort

I loved the resort! Felt like I was in Europe. The entertainment and staff 10/10. The rooms cleaned and kept in order daily. The special order of balloons for my friend’s birthday done beautifully and she was totally surprised. Shout out to Javier for his assistance and patience. Food and serving buffets awesome too, one thing I was disappointed in was no single serving container yogurts. Severs amazing and happy ? . Beach front the best, water shallow and really warm, disappointed having t [... read more]

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Josie  - 

Verified Purchaser

Bahia Principe Escape Ambar: Very nice resort

Well kept resort. Clean rooms. Swim up room is very fun to have. Food is very good. They do serve Coors Light, amazing ! The only thing we did not like is people ''reserving'' chairs at the beach and at the pool very early in the morning, and they use them around 9 or 10am. Very frustrating !

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Katch1964  - 

Verified Purchaser

JOIA Bavaro by Iberostar: Fabulous Resort!

JOIA Bavaro Iberostar is such a warm and welcoming place. You are catered to from beginning to end. The grounds, beach, pools and hotel are amazing! I would not hesitate to recommend this adult only resort! Kathleen

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