VH Gran Ventana Beach Resort: Best trip We had in 30 years

We stayed at the Grand Ventana and was a holiday my wife and I Susie, will never forget. The Food was top notch. The Staff always greeted us with a smile and kindness. We loved our early morning walks along the beach, and my wife loved the pools and never wanted to get out. Will recommend this resort and will defiantly come back to the same resort when we return.

Casa Marina Sosua Trademark by Wyndham All Inclusive: Beautiful resort

The resort and grounds were absolutely beautiful. The food was amazing and there was lots of variety at the buffet and lots of different drinks to choose from at the bars. The room was clean, but did have a musty smell to it. I have mixed reviews of the customer service as some of the staff were friendly and other staff were not very friendly. Overall it was a great stay and I would recommend this resort to others.

Senator Puerto Plata Hotel: Amazing resort

This resort have everything we want, not too big bog too small .. very clean.. everyday they clean our,room make our bed, fresh towels and refill the fridge with drinks.. they have variety of food i buffet.. i love their fresh fruits, sea foods and drinks ( from the bar) the only comment i can say their entertainment, they need to have more fun activities for the guests. I will definitely come back.

Senator Puerto Plata Hotel: Amazing resort

This resort have everything we want, not too big bog too small .. very clean.. everyday they clean our, make our bed, fresh towels and refill the fridge with drinks.. they have variety of food i buffet.. i love their fresh fruits, sea foods and drinks ( from the bar) the only comment i can say their entertainment, they need to have more fun activities for the guests. I will definitely come back.

Blue Bay Villas Doradas: vacation disappointment

Hotel was full capacity! They are not prepared for this it seems. Not enough shade spots and loungers unless you wake up at 5am to reserve a spot you are more than likely not getting one - lots of arguments between guests over chairs it was ridiculous!! Coffee was made by an instant machine just press a button early risers have to go down to the beach bar to get a coffee until the buffet opened at 7am. Overall weather was great and food was good don’t bother with the seafood à la cart not great. [... read more] We will not return to this hotel

Viva Heavens by Wyndham: Amazing Resort!

Second time I've been to this resort "solo". It has everything I was looking for. Smaller resort, very clean, great selection of food, close to the beach. Close to airport. It has security on the resort and at the beach. They are so accommodating and provide excellent service!

Viva Tangerine by Wyndham: Is there a negative star option?!

Let me preface this by saying I have stayed at multiple 2-star resorts in Cuba. Which is a -10-star resort everywhere else. I have had zero complaints. And would return in a heartbeat and I sure hope to some day. I am not bougie, my expectations are low, I have an open mind. With that being said...... We arrived at 10:00am Sunday morning, not one lounger anywhere. Not enough loungers at the beach or pool. No umbrellas or palapas. When I asked about umbrellas they said they don’t like to [... read more] use plastic, as I am sitting in a plastic chair at a plastic table. I have seen pictures since of other Viva resorts that ALL have umbrellas made of plastic. So along with 60% of all the other people - you are constantly trying to move your highly sought after lounger into the shade. The beach is a lounger maze, as well as pool side. Not enough chairs at the one and only bar/sitting (1) area. This is very loud since it is where everyone congregates. The line ups can go from 5 to 20 minutes. The lay out is awful. All very enclosed. At the bar there are tables and chairs but going around the corner there are maybe 10 comfortable chairs in a C format behind the main bar area. Then back outside where there is no seating. There is a very small bar by the pool, beach side. There beer is run through a cooler with ice (warm still), if they have a keg at all and honestly it hits your nose long before you take a drink, not good. They run out of coke first thing. Everything is kept in the sun. Cappuccino is available at the same bar (1) area at 8:00am, not a minute before which is wonderfully inconvenient since you must be up at the crack of dawn to be able to scoop a lounger. The coffee is generally not good. Very watered down, with sludge in the bottom which doesn’t make much sense, but the resort workers have nailed it. I had a mouth full of glass in one cappuccino – no one seemed to care. In the mornings, it started off you could self serve coffee to the left of the bar area, then on the counter at the bar, then poof no self period option period. So, you had to go into the buffet and chase someone down to get coffee because there is also no self serve option in there either. We were traveling for my birthday as well as my boyfriend’s (boyfriend is 6’2”), while on vacation, not before, not after, both of us were celebrating birthdays on this trip. Upon checking in I requested an upgrade, a bigger room, ocean front, second floor, any of the above. I also emailed requesting an upgrade (and how much it would cost) twice before we arrived. On a side note, my mother has worked at Wyndham Hotels for 25+ years, my father also works at Wyndham, for 20+ years. They have never traveled to a resort, received a resort perk of any sort, ever. She also reached out to the resort group asking for a perk/upgrade for our birthdays, something, anything. We received nothing. Our first room was postage stamp size; you had to do the trailer shimmy to the other side of the bed. No where to put luggage, we both traveled with full sized luggage as well as carry on luggage and back packs, we stayed 2 weeks. No dressers. The had a 2-door built in closet. One side was shelving, one side was hangers, under the hangers was a shelf with the safe on it. Oh, you have full length dresses? They shall be bunched up on top of the safe. We didn't even have a chair in our first room. Our room(s) were in the septic field. The smell was horrific. Our room was on the first floor, you couldn’t go on the patio because the bugs, oh the bugs everywhere and if you did manage to get out there to put your damp clothes to dry well then, the feral cats slept on them, and you couldn’t wear them anyways. We had no hot water, which Caribbean I get it, just take note. House keeping would come in the morning take all your towels and bring you towels again between 3-4:00pm. So many times, we would be ready to wash the beach off and you would have to call or go hunt down some towels. I was down at the front desk the same day we checked in requesting an upgrade, to be moved, somewhere. I was told to come back tomorrow at noon, and they would show me a different room at $20 per night/per person. The new room was bigger, partial ocean view (if we can call it that). Talk to front desk again to negotiate. Back and forth, back and forth, was told cash only so he wouldn’t have to ring it in (I know where this is going) finally agree on a price. It started at $480 ($20 per person/per night = 12 nights) we got him down to $300 total, fine, let’s do it. I ask how much in DOP, he gives me a number that is higher than I expected (I changed money in Canada before leaving). Turns out he we are negotiating in USD, I am Canadian, my passport that is in front of him is Canadian, I said I was paying in DOP, why would I even have American? So that was the end of that. We did not request anything else from Alfredo at the front desk. On day 8 when I learned nothing would come of requesting a room change, I reached out to Nexus/WestJet and asked to be moved from Viva Tangerine to anywhere else. And let me tell you how quickly things moved from that point on was wild. We were moved into a room with a separate bedroom, still tiny closet that would not accommodate dresses. Second floor so we could use the patio which was nice. And enter stage right = Cockroaches. Big ones, little ones, All the cockroaches. We had none in the first room. The AC would not shut off, you could turn it down, but it just kept going. The beach wasn't swimmable 92% of the time. The wind at the beach is a solid 40-60km/h every single day. You are being sandblasted at all times. The peddlers on the beach are terrible, same one’s day in and day out. They take loungers, put their wares on them and then when pretty girls are down at 11:00am looking for loungers they receive the ones being held by peddlers. At any given time, you have one or more within 10 feet of you, all day, every day. And wildly expensive, $25USD for a bracelet from China, $50USD for 2 French braids. Wild. They have “showers” at the entrances back up to the resort, but it’s a dribble and not accomplishing getting the sand off you. The pool was cleanish – until about 10:00am and then it got cloudy, every day. Not a pool I am getting into. One day someone put a dirty diaper 2 feet from the pool, in a busy walking area, that sat there for more than 5 hours. People walked around it, including staff, now I know it is not their job to pick up after ignorant guests BUT it does need to be picked up. Public washrooms in the “main” area are not well maintained. As these are the only washrooms that anyone knows how to find. In the ladies you will never find paper product what you will find is a very potent candle, only 2 stalls and toilets that are clogged daily. Outside of the washroom 10 feet is customer service, she has a radio and will have someone restock it, if you let her know. If you don’t like smoking this one isn’t for you. I had someone vaping next to me in the buffet, at her table. As someone that smoked/vaped for 20+ years I can tell you that is a big no-no. Do better lady. People smoke next to the signs that say no smoking, no one enforces it, anywhere on the resort.

VH Gran Ventana Beach Resort: Excellent resort!

We have visited three times and plan to return next year with our extended family. The staff are amazing, the food is excellent, the beach and pool are clean, and we meet lots of Canadian travelers every year.

Iberostar Waves Costa Dorada: Iberostar PuertoPlata

Stayed at this resort from the 6-16 of April The resort had beautiful grounds well maintained The pool needs to be revamped needs new tiles and filter system The rooms were alright good air conditioning but a lot of humidity nothing dries in the room Fridge filled with beer and pop like the idea of no plastic in the room glass water bottle you fill yourself at water depos good water pressure and hot water great towel service Maids keep rooms very clean friendly staff everywhere Good Food everywh [... read more]ere in Buffet Restaurants Snackbar& Beach Lots of Activities Could Use bigger TV for sports I would rate this resort 7 out of 10

Iberostar Waves Costa Dorada: Good

Older but good resort needs work at pool area algae around the pool could use weekly power washing. Buffet area was good could use more a la carte restaurant, beach bbq was excellent. Night entertainment could use some changes same dancers every nite but different themes. Beach area lots of chairs. Staff was excellent lots of games.

Blue Bay Villas Doradas: Recent day at Blue Bay

This hotel is very dated and the maintenance is quite poor. However, if you get a good room, they are clean, bed was comfortable enough and basic. When we first arrived, the bathroom had a massive leak. There was a puddle of water on the floor and the phone didn't work and there's no balcony or outdoor space on the second floor.,, so we asked to change rooms. We were given another room that was smaller, on the main floor with a patio,but at least there were no leaks. I asked them for a new coff [... read more]ee maker as the one that was there look like it had been through a fire. The hotel has the most amazing entertainment staff. I've been to many resorts and these people were great and the shows were hilarious. If it wasn't for that, I don't think we would've enjoyed our stay. The main problem is the hotel allows people to reserve chairs the night before they never enforce the rules that say no reserving chairs at the pool and the beach. For some reason, the pool area only has three umbrellas, which is weird because resorts should have umbrellas around all their patio chairs. In my opinion I've never had any different. Lots of sun beds at the beach but again people put their towels the night before and the staff does not remove them as they should so that makes it very frustrating. Everybody at the Resort was talking about it and they were all frustrated so for that reason you might consider whether you want to stay and go through the aggravation every day ...The food is good, but remember this is a three star hotel not a four as it is sometimes stated. You'll never run out of anything to eat. The desserts and ice cream are delicious. The bread is also very good and the pizza you can make your own pasta. They always have some meat or fish being cooked and the à la carte restaurants are good. The week we went, which was April 9-16 2026 it was pouring rain every night, but the first two nights we got there It was so bad that some peoples rooms were flooded. I heard stories of luggage is being soaked in 2 feet of water. Thank goodness there was five hours of sunshine every day. I had an OK time, but I won't go back to this resort ...just too many problems. Maybe if they do an overhaul like they need I would consider in the future.

Casa Marina Sosua Trademark by Wyndham All Inclusive: Give a 3 star

Beautiful view but staff are rude not much to do at this resort beach was closed for 7 days overall not a great place food was ok same everyday do not recommend this resort at all hotel is really run down

Blue Bay Villas Doradas: Worst Vacation Ever

I have been travelling the Caribbean for 30 years. Blue Bay Villas Dorado is by far the worst resort I have ever stayed in. If it were free I would never stay again. Our room flood completely two nights in a row, 6 inches of water. NO COMPENSATION! Told we can’t help if it t rains. Food was awful, resort is very poorly layer out.

Playabachata Hotel: Resort was garbage,

The resort was garbage and would NEVER recommend it, staff not friendly unless tipping them, but place was clean. Food was not that great. Only had one pool and it had ladders NO stairs at all to get into pool. Pool with stairs closed over a year ago something the travel agent Joanna should have known about and not recommend this this PlayaBacahta resort. People smoking inside lobby even though no smoking signs were posted all over lobby. Front desk staff or customer service was not helpful [... read more] or didn't seem to care when asked to switch rooms to something closer for my 75 yr old mom so had to walk far to get to the dining hall. Do not book with Trip Central, Joanna Latimer, her service was awful, she told me this resort was everything I needed for traveling with 3 ladies 60, 65 and 75. Joanna just booked our trip and then basically left me to figure things out myself, very stressful. Overall was the worst vacation ever!

Cofresi Palm Beach and Spa Resort: Cofresi palm beach and spa

Very out dated but it was just fine, we stayed there before and new what to expect. But it's not a good resort for elderly or mobility problems people. Way to many stairs it does not say that anywhere.

Senator Puerto Plata Hotel: Average stay

We did enjoy our overall experience at the Senator. We had to upgrade our room, as the our assigned room was very old! Our new room was great, building 2, ocean view. This resort is VERY clean, rooms, and the grounds. The entertainment was prob not the best ..... But it was entertainment. The food was good, yet very repetitive, especially breakfast and lunch. Exactly the same everyday we were there. The drinks were very unimpressive. Juices were weak,.wine was awful, spent all week trying to fin [... read more]d a consistent drink I liked. My hubby drank beer and he enjoyed it. The staff were mostly pleasant, except the people who try to sell "time shares, or whatever they call it, can get quite insistent and almost aggressive or even pathetic begging you to "Attend a 1 hour demonstration . We did not fall for their tactics. The pools were clean, but the music was too loud for us, so we spent most time at the beach towards the Playa bachata. Overall it was a nice vacation. Would we return to this resort? Probably not, unless it was an incredible price.

Casa Marina Sosua Trademark by Wyndham All Inclusive: Not bad

Going into the vacation I really didn’t have high hopes. I do have to say I ended up having a pretty good vacation. Great pool, the restaurants are great. The beach is garbage and the rooms aren’t anything special. We also didn’t pay for the select side and only had garden view so that was kind of our fault, not sure if it would’ve been better with an upgraded room. The cleaning staff also didn’t clean our room in the mornings like we had requested multiple times which was annoying because then  [... read more]sometimes our room wouldn’t end up cleaned. The entertainment lacked. And not much for kids to do. Overall it was a decent vacation though.

Casa Marina Reef Resort: Casa Marina

The rooms were fine, but unfortunately there was a lot of noise from the hallway till 2 am in the morning, could not hear anything from attached rooms, just the hallway. The staff were great. The weekends were noiser than the week days. Unfortunately both myself and my friend got sick with e.coli, which was not a good experience, we are unsure if it was something we ate or drank from the resort. We did not eat or drink off the resort.

Emotions by Hodelpa Puerto Plata: Mediocre Resort (sorry)

It's a small hotel. This hotel was for older people and with Families. The food was bland compared to what I am used too with reference to Punta Cana and Mayan Riviera. The drinks are minimal in choices. I guess you can get better drinks if you upgrade.But I was not prepared for that. Entertainment was mediocre and there was not much happening after dinner. Overall I would not go back here.

Senator Puerto Plata Hotel: Beautiful location

Room was average, needs some updating especially the shower. Resort staff very friendly, kept everything very clean. Food was ok, Japanese restaurant was the best of the alacarts. Pizza place in market area was very good for a quick lunch off the beach.