Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3159 Reviews)

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Private  - 

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Plaza Pelicanos Club: Quaint resort

Look carefully at the layout of this place. It is not on the beach. There is another resort behind it that overlooks the beach. You have to walk thru the lobby and around another building to reach the area where you can access the beach. The staff are friendly and helpful and a few are funny and entertaining. The grounds are immaculate. The rooms are clean. The food is good. However we experienced a nasty sewage smell in the area off and on thru out our 10 day stay. We had a great time here bu [... read more]

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Private  - 

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Barcelo Puerto Vallarta: BARCELO Puerta Vallarta

This resort is a lovely place. It is not an overly large resort, which is what we had hoped for. It is beachfront on a bay at Mismaloya. It is a 25 minute drive south of Centro PV. Fifty minutes from PVR airport. There are 3 or 4 pools including a children's pool with a built-in slide. Some staff do recreational programs in the pool area. Leading aqua fit and some games. Table tennis and large chess set by the pool. We had a deluxe suite 700 sq.feet. It was very spacious with kin [... read more]

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Private  - 

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Crown Paradise Golden: Nice resort

We had an adventurous stay at crown paradise golden when the cartel decided to bomb the city. We never felt afraid for our safety. The staff were incredible! They rallied together and worked very hard to keep the guests comfortable. The resort is clean, the main pool was fun with activities while the rooftop pool was quiet and relaxing. The beach is swimmable with waves and little undertow. Our only complaint is the process for dining. The restaurants required a reservation process which opened  [... read more]

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Private  - 

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Canto Del Sol: Nice resort

Grounds-Nice and kept well Public Areas-Also nice and kept well Rooms-Nice and kept well, was in a studio with kitchenette. Had problems twice with my older type safe getting it activated. Had a problem accessing my room multiple times, maintenance had to change door lock batteries and re code door multiple times. Dining-Good assortment of tasty food for breakfast, lunch and dinner (deserts need to be tastier, many had no taste to them which is constant problem in Mexico). Was disap [... read more]

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Lori  - 

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Sheraton Buganvilias Puerto Vallarta Hotel: PV a at its best Sheraton Bougainvillea

This resort more than met our expectations. There was nothing we to complain about. The location to the Malecon is walkable, food excellent,staff friendly and efficient. We swam early every morning. Received good advice re tours. We had never been to PV and will return to this hotel next year. I have already recommended it to a friend.

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Digs3806  - 

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Barcelo Puerto Vallarta: Good all around All inclusive

Firstly the area and property of the resort and its surroundings is beautiful with mountains and jungle. The resort itself is very clean and about a 45-1hour drive from the airport. The staff is very pleasant and aim to please, David and Moses were stand outs. The reins are very large and more than you will ever need. Don’t waste your money on the upgraded prestige package it provides very little for the money. The resort is close to snorkelling and other boat tours so no need to head into PV. T [... read more]

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Private  - 

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Crown Paradise Golden: Great experience!

People were wonderful, weather was impeccable. Not the nicest resort I’ve been to but the workers were amazing with the events that happened in Puerto Vallarta. Rooftop pool was my favourite place to be!

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Private  - 

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Hacienda Buenaventura Hotel and Mexican Charm: Relaxing Resort

The rooms are great everything clean. The food and staff are amazing. Downside is the walk to the beach. Because that is what I go on vacation for. But if you like to stay at the pool, I would recommend this for you. The pool is heated you can go in early in the morning and in the evening.

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Private  - 

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Samba Vallarta: A delightful holiday

I found the grounds to be beautifully landscaped and extremely well maintained. The property was always clean and tidy. The buffet room and 2 ala carte restaurants were always spotless and food presentation excellent. My room was cleaned thoroughly everyday. Every staff member I interacted with showed me 100% great service. Their concierge, Rafael Oviedo provided top notch service to me when I approached him a few times during my stay.

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Private  - 

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Krystal Grand Puerto Vallarta: Awesome resort!

In spite of what happened here on February 22nd the staff stepped their game to accommodate all in lockdown. I felt for the staff as they couldn’t go home to their families. No complaints they took it in stride. Nicest people in the world! Never felt more safe and appreciated. Kudos to the Krystal Grand Puerto Vallarta. Excellent service from the kindest friendliest people. Thank you! ?

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Private  - 

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Riu Flamingos: It is and amazing resort

The grounds areas are well kept and also the public areas, the rooms ar very clean, the dining is very organized. The waiters are very friendly and very organized. The pool areas are very well kept and clean, the beach area is excellent, there is always somebody sweeping.

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Barbara  - 

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Grand Decameron Complex Bucerias Trademark: Resort fine, but not the Tripcentral staff person.

i would like to comment on the staff member Eliana. She did not seem to understand basic concepts of travel. For example, i told her we wanted Premium seats, but definitely not the bulkhead. So she went ahead and assigned us to bulkhead seats. I tried to explain to her we absolutely did not want bulkhead. But she did not seem to understand. She wrote back in an email that she had checked with Westjet, and these seats (in bulkhead row) were definitely Premium (??). She just did not understa [... read more]

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Karen 65  - 

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Krystal Grand Nuevo Vallarta: A great resort

This was our second time here and we had a great time. We love this resort. The staff is really friendly, we had no issues booking any of the à la carts. The food was great lots to choose from on the buffet and the drinks were really good. We did manage to get lounge chairs at the adult pool and we did have to go out early to get them but after a couple of days, there was lots of chairs still available at 8 AM. Our room was cleaned every day and replenished with towels and if we needed more towe [... read more]

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Private  - 

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Occidental Nuevo Vallarta: Amazing resort.

Grounds and lobby areas very clean and well kept. Staff very friendly and easy to deal with. Pools very well maintained and pool decks very clean. Some pool lounge chairs need to be replaced or re-covered. Restaurants and food - excellent, and wait staff also excellent. Royal concierge very attentive and accommodating.

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Private  - 

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Occidental Nuevo Vallarta: Amazing resort.

Grounds and lobby areas very clean and well kept. Staff very friendly and easy to deal with. Pools very well maintained and pool decks very clean. Some pool lounge chairs need to be replaced or re-covered. Restaurants and food - excellent, and wait staff also excellent. Royal concierge very attentive and accommodating.

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Private  - 

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Occidental Nuevo Vallarta: Amazing resort.

Grounds and lobby areas very clean and well kept. Staff very friendly and easy to deal with. Pools very well maintained and pool decks very clean. Some pool lounge chairs need to be replaced or re-covered. Restaurants and food - excellent, and wait staff also excellent. Royal concierge very attentive and accommodating.

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Private  - 

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Barcelo Puerto Vallarta: Good and Bad

Pros: Gorgeous views from the room, not overly busy, lots of seating/lounging options, good entertainment. Resort was clean, pools were nice. Staff was very friendly. Felt safe even with the public beach and restaurants nearby. Cons: Both beds in our room gave us back pain because they were sinking. Pillows were too thick for my liking, more back pain lol. Food was a bit dry and not as tasty as other Barcelo resorts. Something I ate upset my stomach (suspecting it was the fruit). Beach is pub [... read more]

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Private  - 

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Flamingo Vallarta: Great Vacation

The hotel was impressive. Nice entrance, marble, great washrooms in the lobby, grounds were very nice, with lush vegetation. The room had a great bed,and was well air conditioned. Not the kind of plumbing we are used to in Canada, but servicable. Pool was great, nicely located on the marina, lots of options very close by, not too crowded, Great older hotel!

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Private  - 

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Iberostar Selection Playa Mita: Good enough

Pros: The service is superb. The beach and ocean here is beautiful. The staff was all really great to deal with. Cons: hotel is old. Rooms are small for the price. Entertainment was sub par. Overall expensive for what you get so I think there are better resorts.

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Emm D  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: Great vacation

The hotel (Krystal Grand Nuevo Vallarta) was very nice and the grounds are lovely. The staff are very helpful and approachable however it seems they are understaffed. This was most apparent at meal times in the general buffet. Booking the 'special' restaurants proved beyond hard and ridiculous which gave rise to more diners in the general buffet. Often other areas had to be opened up to accommodate the long queues.

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