Beautiful Resort

The resort grounds are lush and well maintained. The rooms are large, comfortable and kept clean. Buffets have a great selection of foods to enjoy however getting table service for coffee and water at 2 of 3 of the buffet was a little lacking at breakfast and lunch. A-la-Cartes are plentiful and enjoyable.

Great Trip !

Good: The resort and staff are very nice. Things were kept very clean. Bad: The air conditioning never worked in our room (97109). I spoke to at least 5 or 6 different people over the course of 3 days and it never really got it fixed. I finally talked to Francisco (building 97 butler) and he had someone look at it, but it still didn't work very well. We finally gave up asking because no one seemed to be able to fix the problem. Hard to find chairs at the beach and pool.

Relaxing Week

We were asked to do a quick review of the Esmerelda .. we travelled on March 6th before any of the Covid 19 restrictions were put in place. . The Grounds were quite beautiful and well looked after. The buffets and Al la Carte Restaurants were very good. We liked that they had hand sanitizer at the entrance of the buffets and restaurants and made people use it before entering. Our room was spacious and clean. .. the negatives.. There were Resort reps who pestered us on a daily basis to join  [... read more]them on “a tour” of the privileged section. They do not take No Very easily ..that was not an enjoyable part of our stay. ..as well..our patio sliding door would not lock and we couldn’t seem to get anyone to agree to a time to fix it so we did stay in the room for 4 nights without being able to lock the door. We were very surprised about the amount of children at the Esmeralda. Not that it was a deal breaker but we decided to upgrade to the Amber Swim up room for our last 3 nights which was reasonable and so worth it .. the All adult “Amber side”was new , quiet and like a different world over there .. our room was modern and fresh and so nice. The room key was incorporated in your wrist bracelet which was pretty convenient. Our weather for the week at the beach was not the best so we certainly made good use of the deck and pool in our swim up room . All in all we had a nice week .. we would recommend the Amber Adult resort but prob wouldn’t recommend the Esmeralda for couples but for families it would be perfect.

Amazing Resort!

Stayed at the Luxury Bahia Principe Esmeralda for 9 days from February 24th to March 4. Resort is definitely a 5*. Rooms are beautiful and very clean. Food was great. Lots of food choices. Although there were lots of restaurants to choose from, we decided to dine in the Buffet restaurants. The grounds are beautiful and well maintained. The staff are excellent and very friendly. We would definitely return to this resort.

Wonderful resort

As it was my partner's first all inclusive, I really wanted it to be amazing. He was very pleased as was I. From the rooms to the staff and the food. From the beach to the pool. Everything was top notch.

Amazing Hotel

The beach was fantastic - always room under the palapas. The food was great at all a la carte restaurants except Brasilian where the meat was not cooked properly - too tough. The room was great as well as cleaning staff. Everyone was always ready to help. Restaurant reservations were easy to make from the app of the hotel, either on your phone or on the screens in the lobby. Fantastic 14 day holiday.

Enjoyed our Stay

We enjoyed our stay at BP Luxury Esmeralda in January 2020. the food was good, service nice, and grounds were tidy and beautiful. The beach was clean, the pools were clean also. Booking with our agent Kathleen was the easiest part. I wouldn't book without her advice. We enjoyed the Dominican.

Beautiful Big Resort

While my boyfriend and I enjoyed the pools a lot and the beautifully manicured resort, we found that most of the front desk staff were quite unwilling to help us with any questions or issues we had and didnt necessarily look happy to be there. There were of course a few exceptions by a number of the waitstaff, however overall it wasn’t super welcoming. The resort is gigantic and with no one to show you around you will probably miss a lot of what the resort has to offer. Also while sitting at t [... read more]he beach or at the pool you will be bombarded by people trying to sell you excursions, photos, scuba diving, trinkets etc that by the end of the trip it grew tiresome. On the upside, the beach was beautiful clear water and nice sand. The food was great at all of the restaurants we visited exceeded my expectations. Every morning I had the luxury of getting a personalized omelette, which I loved. The maid service always left our room tidy and stocked with everything we needed and sometimes a cute towel swan. Overall the resort was gigantic the food was great and the country itself was beautiful, however the feeling of being unwelcome will stop me from coming back.

Beautiful Resort!

Having stayed at the Bahia Punta Cana before, this was our first time staying at Esmeralda. What a nice change, the place definitely has a classier feel to it, lounge chairs are all clean and creamy white. The place has a more intimate feel compared to other parts of the Bahia. The trend continues on the beach area as well with less people and more availability of seating. I would like to see general access to all buffet styled restaurants at the Bahia as when you are at the Esmeralda you can on [... read more]ly use the 3 restaurants located there.

Incredible

I thought everything was amazing the staff was so nice, the food was great, the restaurants were so easy to book. The grounds themselves were so very easy to figure out, the pool and pool bar were very nice and well maintained and the beach was just a one minute walk away my only complaint is I wasn’t there for longer!

Lovely resort

This is a very clean well run resort. Food is wonderful at the buffet and also at the a la carte restaurants. Staff are always taking care of the manicured grounds. Beautiful beach near by. So easy to get around this large property.

Good resort

We were for third time in this resort. The beach and pools are okay but rooms can be updated. The personal are very nice and friendly. The resort offers a lot entertainment in the evening and we had good time.

OK resort

The grounds and public areas were clean and well taken care of. The food could have been a lot tastier and more variety. Pina Colada was a cheap mix. Restaurant food was not much better and the portions were small.

Great resort

Very nice resort with lots of entertainment and great ela cartes. I recommend Brazilian and gardin grill. Love how close it was to the beach. Rooms are clean but need a small update. The staff is very friendly and very accommodating.

Excellent Place to Vacation

Everything at this resort was 5 stars! The people were pleasant the grounds were beyond beautiful, the food was good. We were right on the beach so no need for a long walk or trolley. Very pleased the travel agent recommended this resort for our family!!

My trip

The public areas and grounds were lovely. My suite was okay but a little run down. The housekeeper was sporadic. Some days they cleaned early but other days when I returned to my suite at 4 pm, the suite had not been cleaned.

Pros and Cons

Were there Nov 18 through 25 Pros: Great weather, great location, beautiful beach, good food, nice a la cart restaurants, great pillow menu, great activities (water aerobics, stretches, yoga on the SUP) Cons: Waited 30 min for luggage upon arrival Problems setting up the safe and wifi connection Room cards stopped working every day (sometimes twice a day) Cleaning ladies did not respond for request (like bring tooth paste, refill alcohol drinks in the fridge). Everything was done only vi [... read more]a calls to the butler Seafood night in the buffet - looked like lobsters were cooked by the gas torch - burned to the charcoal Catamaran cost $35 US if you want somebody to drive you For buggy board you need to deposit $20 US

Amazing resort

Friendly staff and all were very helpful. There were lots of options for food and very easy to book a la cartes. The rooms were clean and spacious. The butler Jean Carlos was extremely helpful and very willing to assist with any aspect of our vacation.

Beautiful, but needs some attention

The grounds are the best of the Bahias in Punta Cana. Very clean and mature, and maintained. The rooms are very dated, but clean, but much larger than the Ambar rooms. I would choose to stay here over the others for location and size of rooms, but the bedding needs to be updated and furniture painted. We did spend most of our time on the beach, which is awesome! Food was very good, drinks too!

One of the best resorts

The Room was amazing. Food was great. Service was for the most part very good. Beach was beautiful. Grounds were very well kept. Pool was the only let down. It was very dirty. Skimmers were not working and it was not circulating for the entire time we were there.