Public area, restaurants, beach, rooms, they was clean and organize.service from personnel was very good . we see that they need improvement in landscaping and to disinfect areas in resort to minimize flies and mosquitos. pools clean and other services was open with full assistance.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Khajru -
Verified Purchaser
Ameizing resort
every thing was nice except they need to disinfect areas outside for flies and mosquitos. rooms large and clean, service so nice beach clean and good service from bar snack pools nice and in good conditions, they need more improvements on landscaping areas inside resort.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Ken and Keisha -
Verified Purchaser
Fantastic time!
My daughter and I stayed at the resort on April 20 for a week. The resort is very clean and our room was very spacious!
We really enjoyed the shows every night and all the beautiful, colourful costumes and the tempo. Just made you want to dance all the time!!
The food was good but, they just need to give a little more variety.
Even though part of the resort was damaged by the hurricane, the resort is very well maintained and the staff are wonderful and happy people!
We would definitely retur[... read more]n to this resort!
Viva Cuba!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Maria -
Verified Purchaser
Soooo nice!!!
Maybe a little old but charming. What makes the magic of the Mojito is the employees, the cleanliness, the new and large beach with more than fifty palapas and a new snack bar and bar with toilets. The bedrooms would need love but we stay most of the time outside... Actually, they are changing the mattresses and it will be perfect. The best food of all Cayo Coco, the master chef is present at every meal and makes sure everything is under control. The staff at the front desk, bar, dining room and[... read more] all over the site are friendly, considerate and very approachable. This was a 9th time for me and I will definitely return.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Beautiful
After 9 time in this resort , it is always beautiful. The team is wonderful always ready to answer your question.or making joke with us.
The resort has a beautiful adult pool. It is quiet and relaxing.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
France_Foley -
Verified Purchaser
Wonderful Time!
We visited the Iberostar Mojito from March 21 - 28th for my daughter's 30th birthday. The resort was just the perfect size for us - not too small or too big. They were still working on improvements which were great. The place was clean and well kept. The food was really good with many choices! The beach was absolutely breathtaking! Marielys who works at the front desk was professional and amazing to deal with. She made my daughter's birthday even more special 😊â¤.
I would highly recomm[... read more]end this resort for all ages!
France Foley (Petrucci)
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
So nice!
The grounds were well kept, you could tell they were rebuilding from the last hurricane that hit them, but they kept most of it out of main sight. The food was meh, but if we’re being honest, you aren’t going for the food anyway. The rooms were nice, massive beds, nice bathroom, awesome views. The beach was AMAZING, it was a bit of a walk, but so worth it. The staff was super friendly and the guys who ran the activities were so enthusiastic. Overall, it was a good place to stay and we enjoye[... read more]d our time.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Chrissym -
Verified Purchaser
Clean Resort....
First time in Cuba ... The resort was clean and food was good for Cuba. I had one issue and fixed it right away. So no complaints at all about the resort. Fridg is stocked every second day . The beach was fab! the La Cart was great food. Some of the resort is not running due to the hurricane which is understandable . Cuba on the other hand lol well that is a different story and not a good review lol
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Joanne56 -
Verified Purchaser
A great time again!
We returned to the Mojito for 2weeks again this April and had a wonderful time.
My only negative is the shows are not as good. When the local band Tahiti plays, everyone is up dancing.
Would be great to have more of Tahiti!
Food was amazing again and of course the staff become your family.
We will keep going again and again.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Home from Home
Staff treat you as family , hugs and kisses every day . New beach as been added ,due to recent hurricane damage . Beach rivals that at Varadero now . Pools were always clean and inviting . Buffet and a la carte restaurant were always immaculate ,with plenty of choices . Rooms have recently been refurbished , bathrooms are a little dated though . Plenty of hot water , air conditioning was excellent along with tv channel choices .
The nightly entertainment was excellent with the band and dancers[... read more] . Catered to the young children very well , before the adult shows began . They should drop the nightly bingo game , as the compares have limited English ,always ended up being long and boring . Disco for the younger people starts at 11and goes until 2 am..
Not a 5 star hotel , but well worth the money , Staff were amazing and friendly with everyone . Side trips also available . .
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Patricia -
Verified Purchaser
Amazing Resort - Great and Friendly Staff
This resort was great, great staff in all areas of the resort, rooms were great, food was great lots of variety. Beach area well taken care of and beach bar/restaurant amazing food. The staff went out of their way to make you feel important. This is definitely a place I would go back to again.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
DonnaLC -
Verified Purchaser
A-MAZZZ-ING RESORT
My daughter and I took our first ever out of country trip together and wow, what a great decision it was to choose Iberostar Mojito. From the minute you arrive you are treated like a star. They were hit hard by the devastating Hurricane Irma, but have came back so strong in such a short period of time.
The STAFF couldn't have been any nicer, the FOOD was delicious every night with a great selection constantly rotated in the buffet, and the snack bar pizza, fries, and grilled cheese is to die[... read more] for. Their cheese is amazing! The ROOM was very large and accomodating. My daughters favorite part was the nightly shows. These talented, wonderful performers could be on any stage and I would pay money to see them. Their costumes were gorgeous, the different shows every night were captivating, the MC and the DJ kept everyone laughing and happy. The pools are beautiful, Dana at the hair salon even cut my hair! The gardeners are working so so hard to get the grounds immaculate again, and I have no doubt that their love for this resort will make this happen. The BEACH AND THE OCEAN, it's beyond beautiful and is hard to put into words. Sitting at the beach bar eating lunch is something everyone should experience in their lifetime. My daughter had to see the doctor one day and the on-site service was fantastic. I honestly do not know how anyone can say that they have had a bad experience here. We met people that have been there 15-20 times. We will definitely be back!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Will be returning
I stayed at the Iberostar Mojito from March 31 to April 7, 2018. Have been to Cayo Coco many times but never this resort. The Air Transat flight was great, the welcome at the resort was swift and welcoming. My room was ready when I arrived. Had room 1604 on the ground floor facing the pools. I am a picky eater but never went hungry. Ate at the beach bar restaurant, the snack bar restaurant near the pools, the buffet and the a la carte Italian. The people, both staff and resort guests, are what m[... read more]ake this resort special. Also, it had the widest, cleanest beach of them all, and I walked the whole beach every day. Enjoyed the foam party on the Wednesday. I liked that I had the party pool and pool bar if I felt like partying and could go to the quiet adults only pool if I was looking for peace. Yes, will definitely return. Thank you Trip Central for once again helping me book a holiday.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Very amazing location
The hotel was good but was disappointed no balconies. But otherwise all the staff are hard working and very pleasant. They suffered greatly from the hurricane and are making a come back but supplies and equipment is limited. The rooms were spacious and comfortable.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Excellent resort
The room and the bathroom was very clean ....Excellent white sandy beach....the shows were ok....could have been a bit more entertaining. The disco was not very popular....music needed to be updated more to gravitate the tourist.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Private -
Verified Purchaser
Unforgetable Week!
Been there 13 years ago. Big difference now. And its all thanks to Amazing Cuban People working hard there. After devastating hurricane 6 month ago they rebuild most of the resort. Blocks, rooms, pools, restaurants in full working order. But they don't make your vacations good, people do. Service was really amazing, everybody on their heels to make you happy. Had minor problem with somebody locking up empty safe before leaving... bad boy! Was fixed within 30 min. after reporting to client servic[... read more]e. Technician even fixed my foggy picture on TV in the same visit. Later my door to bath locked me out of it. Again it was done before I knew it. Foods like good old days at home, and variety to fulfill everybody's taste. Veggie soups at lunch and dinner...Yummy! Have to learn how to cook them! Italian a la carte a must to go. Cuban People listen and learn from previous guests complains. 1st time I didn't have to bring my favourite spices. Resort deserves 4* again definitely. Hope Alyeti feels better now, we missed Her. Going back in Fall! Reserve ground floor room in blocks 14,15,16 or 19. Muchos Gracias!
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
MDebique -
Verified Purchaser
Great week at Iberostar Mojito
The week that we spent at Iberostar Mojito was overall a great experience. The resort atmosphere was laid back and relaxing. There were minimal lines for drinks or food.
Food:
The food at the buffet was good overall - the omelette and bacon stations were always popular. This is the first resort that I have been to that didn't have labels on the food at the buffet and the bread sat out uncovered, which left it quite dry.
The snack bar's food was good- the chicken and pizzas especially. There w[... read more]ere no menus on the table or at the snack bar, so you never knew what was available unless you asked. It took us 4 days to realize they offered chicken. The international a la carte was excellent, the Cuban was good. Cuban day (Tuesday) was Great, with many choices of meats and sides. The churros were great with the cinnamon and sugar!
Rooms:
The room was clean, beds were comfortable and pillows were fluffy. The water pressure was excellent and consistently hot. The maid was very friendly, but the daily room cleaning was light, at best.
Beach:
The beach was beautiful with a beach bar and snack bar. There were always chairs and shade available.
Staff:
The staff was friendly and accommodating.
Overall Experience:
The area was beautiful and so were the people. We arrived at the resort at 12:40 am due to a delayed flight and were surprised that we were left to find our building and room by ourselves, in the dark. There has been lots of work done to repair the resort following the hurricane damage and that was evident. The nightly shows were entertaining. There were days and nights were there were toilet paper shortages in the bathrooms, but this isn't a new issue for most resorts.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Madeline_dm -
Verified Purchaser
Great People, Good Food, Nice Atmosphere
We had a great time at the Iberostar Mojito, and I realized upon returning home that I had actually stayed at the resort 14 years ago when it was called "El Senador"! It was lovely weather, just a bit windy some days and we did lots of fun activities. We had a small frog infestation during the last few days which was horrifying. I trapped one in the drain and the other in the garbage can to bring outside. Nightmare!! Then I was able to seal the door with plastic so they couldn’t get in, I thi[... read more]nk the caretakers were able to remove the one from the drain. We did a full day trip and some nights out! Cave night, Lenny's (where our cab driver abandoned us for 2 hours... #fail!) and and the Jeep-ON tour. For this tour we got picked up in jeeps (you can drive if you know standard) went to a dock where we picked up our own speed boats, drove to a specific area to snorkel, then took the jeeps to the city of Morón. Walked around for a bit, then went to lunch at a sugarcane farm. From there we went back in the jeeps up a “mountain†to get cool views of the area. And finished with a crocodile farm!!! Then back for dinner. It was awesome. Our Air Canada rep Yelenis was so lovely. Literally everything there was late, no busses arrived "on time" but everyone was friendly. I really enjoyed the lobby bar at the resort, it was clean. They really didn't have enough soap in the ladies communal bathrooms though, that was gross. Make sure to bring hand sanitizer everywhere. The shows were really fun and well-done. Food selection was better than expected and chefs were kind. Juice sucks, stick to bottled water or beer ;) Beach was stunning, and pool was good. Not very busy overall, but resort could have more engaging activities and games throughout the day.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Dbrown33 -
Verified Purchaser
Excellent value
So we were skeptical. A 3.5* in Cuba is not a 3.5* elsewhere, but it was great value, left on the date I needed and was only 15 minutes from the airport. having been to Cayo Santa maria three years ago, I said I wouldn't return and here I am in Cuba once again.
Boarding out of London was fantastic, we left 30 minutes early! Customs was relatively quick and we departed for the resort within 10 minutes of hitting the bus. Drive took about 25 minutes because of two stops, but still a breeze (i[... read more]f you've sat on the bus from Cancun to Bahia Principe...90 minutes later you're begging for a pee break!).
Arrived at resort, check in was painless. You're able to exchange funds at the front counter at any time so that was a big plus.
The lobby is very nice, not opulent but quite nice. And wifi can be purchased for a buck an hour in the lobby which is a deal.
So this area was hit hard by the hurricane last fall, and it's evident but this resort has spent a lot fo time and money recovering the main parts. Probably half the resort is still not recognizable (including three alacarte restaurants, theatre, cigar lounge and kids play area BUT they've done a great job.
The rooms are dated, but clean. Toilet paper is sparse (a roll a day) and one day we had no towels but not a deal breaker).
Break a currency converter as some of the rooms don't have 220. A couple of the crew lent us their own (the people are amazing here).
So the food. I won't brag that it's the Mayan, cuz it's not but there was a fresh grilling station ever day with tilapia, sea bass, chicken, beef and pork (all grilled in front of you) and the omelet station for breakfast was excellent.
The people are wonderful and truly appreciate it when tipped (just $1 CUC will suffice)...and they remember you. The lobby bar staff (Freddy, Carbo, Alain and Lixander) were excellent. Never expected a tip but so appreciated it.
The grill guy always had our fish on when he saw us come in ans the omelet guy was so appreciative.
The beach is the best I've been too. Lots of loungers, beach bar and grill (um I think the hamburgers sucked but the ham and cheese was good), lots of space and lots of white sand. No water shoes needed!
The adult pool is very boring. No bar and no washroom. The other pool is good but we're more beach people when there's a good beach.
We did not like the alacarte but honestly we're used to the Mayan alacartes which are awesome, so I'll give them a mulligan there.
The gym is decent too, however didn't open on time always (the staff come in on a bus from two hours away so if it's delayed, the gym is not open).
All in all, a great break for under $1000. Would I pay more, um not much more but well worth what we paid. Really good value.
And yes, i would go back.
Location
Value
Food
Beach
Rooms
Service
Helpful?
Report
Kris and D -
Verified Purchaser
Nice Resort
My husband and I arrived at the hotel pretty late as our flight was delayed a few hours due to a storm in Halifax, NS so we got there in the dark close to midnight. Upon arrival, the music was very loud in the lobby area where you check in, so that was a little bit of an annoyance as it makes it hard to communicate with the staff upon check in. I believe that their disco was shut down due to the hurricane in September, so they had to have music somewhere although that was not the best place. The[... read more]y could have had it by the stage area. We had trouble with our room key (card) for the first two days although it was a quick fix. We didn't have to wait around too long for the problem to be solved.
The grounds seemed very clean and there were staff working on them daily. The pool areas seemed to be kept clean also. There is a smaller adult pool if you want more privacy and quiet time. Here is the place to lay back and relax and read a book without any visual distractions or much noise, so that was nice.
Parts of the resort are still shut down. If you look up the resort map, you will see little tiny like cottages that are built on top of the water right before the beach area. None of these were open, and they only had the one small restaurant (a la carte) that was open that you could make reservations for. They used the one restaurant nightly and switched up the choices for cuisine. It seemed to work as the resort was not overly crowded anyway.
The buffet was surprisingly satisfying. Some nights of course were better than others, but I think that is pretty common anyway. No issues with the food itself.
There were a lot of families here at this resort. Lots of kids which was nice to see. The public washrooms are well, public washrooms. We all know the resorts run out of toilet paper and soap a lot of the time, and often, the stalls seem to shut down so you are sometimes in a line up for a toilet although that has been a common problem at other resorts I have been to. It's a good idea to take your own roll of toilet paper and hand sanitizer.
The beach is breathtaking. The water is beautiful and crystal clear on calm days. Very nice stretch of beach to walk or run.
Although there are always some little common problems with the resorts, considering the amount of damage that was done and how good the grounds look etc. I thought overall this resort was clean and friendly and I would go back and take my family to this resort again.
It is only about 15 minutes from the airport, so a short bus ride to the resort is awesome. We did the Cigar, Sugar, and Rum excursion. We bused it across the causeway which is about 27km long to the city of Moron. We had some free time there and included in this excursion is a horse and carriage ride around the downtown, a trip to the sugar mill to see how they juice the sugarcane and you get to taste it, a train ride, an outside buffet, a trip to the alligator farm, and a boat ride through the mangroves and free bottle of rum and a cigar at the end of the trip. It is a full day, so take lots of extra water, snacks, toilet paper, and hand sanitizer.
The lobby area is very pretty and a great place to sit during the day for drinks or conversation. At night it gets loud, but that is probably as I said before, because of the disco being shut down. We didn't have any major issues here. We can't wait to go back next year. Whether it is at the same location or not, we would love to go back to Cayo Coco. We had a great time.
Krista and Derek from Halifax, NS