Paradise!

having travelled a lot and stayed in many hotels and resorts I truly feel that secrets huatulco was great. Spectacular dining, great staff, clean, no line no waiting. This was with out a doubt the best resort experience we have ever had.

Super Resort, Awesome Weather, Great Town

Staff are super friendly, always having a smile for you. Restaurant food was good and room service as well. A few days it was too rough to swim but beach is great. We went into the town it was safe! I would recommend this resort to anyone looking for a great vacation!

The most beautiful resort we have ever been to

The resort is very picturesque, from the rooms to the views and restaurants everything has been carefully designed to provide the best views possible. Pools were fabulous the main pool is very large and warm as the temperature was very warm the whole week we were there. Staff is very friendly and helpful, food and service for drinks by the pool was great. Rooms beautiful all with great views and kept very clean by a great housekeeping staff. Only issue was 3 out of 4 of us were struc [... read more]k with the travellers diarrhea bug, spoke to around 15 people all had the same problem, unfortunately we all did not get to enjoy the week as much as we could have as we did not feel well for half of the trip.

Great vacation

Love the hotel and this area of Mexico, for us we enjoyed much better the than gulf side of Mexico. Food, rooms, staff and hotel amenities exceeded our expectation! Great area of Mexico to travel beyond the resort, did a few trips into town and some surfing beaches always felt safe and local are very friendly.

Beautiful Resort

The resort was beautiful and the grounds were breath taking. I have never been to a more beautiful resort. The staff were amazing and were always there to help. everyone went the extra mile. The staff need to learn a few more English words so that they can communicate a bit better but other then that it was awesome.

Not bad

This was our third time at this resort and we felt it was starting to look a bit tired. The staff are very friendly and attentive. Unfortunately we were given a room with two double beds, we asked for a room with a king size bed but they could not accommodate us.

“Authentic Mexican “ location and a favourite, majority Canadians at resort!

Nice resort. Staff very pleasant, great asset. As a Secrets resort, wifi, no reservation restaurants is important and seller. English speaking main office here, also a relief, and very helpful managements response to our requests, it made our holiday Many Canadian return visitors indicates it’s a great resort. They claim weather is a big factor. Lots of restaurants, great rooms , compliments to house keeping for their great service. Also roomservice reliable. Our only concern was wi [... read more]th pool concierge, they need to handle the longer saving issue. It precedes them with guest reviews, and this perpetuates it’s continuation. They need a reasonable time to hold a lounger and enforce that, with random removals, and react to guest complaints with pool staff presence, non to be seen. Less than. At other resorts , where this was not a problem. Also suggest they not dispense towels after 4 pm, as this allows for early and over nite, even! Saving. This is what other resorts do and don’t seem to have this issue.

Awesome place! Most amazing views!!

The views were spectacular. The restaurants were amazing. The staff were excellent. All in all, this was a great place. Our only complaint, and it was not a huge deal, was the beach sand was more coarse than the finer sands of the Caribbean.

Fabulous

This was by far our favourite resort. Everything exceeded our expectations. The ocean was quite rough but you could sit under the cabanas on the beach and swim in the pool. Cabs were inexpensive and we felt very safe to go on adventures. We will be returning.

EXCELENTE

Secrets HUATULCO... to start the resort is in one word amazing....it fit my wife and I to a tee. The food was fantastic,the grounds were spotless the staff were very friendly very helpful and always smiling. We walked around off resort and felt safe everywhere we went. We liked it so much we plan on returning next year. We fell in love with HUATULCO.

Fantastic views

The resort was very clean and well maintained. The views were amazing from all parts of the resort. Trying to get a pool chair was a challenge. The staff were friendly and helpful. We purchased the privilege club and it was a waste of money, We saw absolutely no advantages. The weather was perfect everyday.

Best all inclusive ever!

The hotel was exactly as advertised. Great food, top shelf drinks, super comfortable beds and a wonderful attentive staff. The infinity pools were the right depth for doing water aerobics and "walking with drinks"!!! The beach is a bit iffy but the little bay a few metres away, down a short pathway was lovely and you could watch the local fishermen. We will definitely go back next year perhaps for 2 weeks!

Amazing resort

Views are spectacular. Resort is beautiful. Staff were super nice and very very efficient. Rooms were clean. Didn’t like the way the taps spayed water. Good choice of food. Spa was incredible! Loved it!!!!! 2 weeks next time!

Excellent staff, good food and amazing views!

My husband and I had a very enjoyable week at Secrets Huatulco during the Christmas holiday. We were happy with everything this resort had to offer. Staff were very friendly throughout the resort; they went above and beyond to make our stay pleasant. We ate at a different restaurant every night and the waiters were all excellent. For lunches, we mostly enjoyed delicious food in Castaways - special thanks to Marco and Antonio! We also visited CoCo Café almost daily where Olivia would make great [... read more] Espressos or Americanos for us – big thanks to Olivia for her exceptional service! What’s also special about this resort is its amazing views. The complex was designed and structured to maximize the ocean views from every angle possible: from restaurants, bars, rooms to hallways and even elevators – very creative and thoughtful!

WE LOVE SECRETS, HUATULCO

Having enjoyed our first stay at this amazing resort back in March of 2016, my husband and I decided to treat our 4 adult children (and their partners) to a Christmas vacation. From the moment we arrived on December 16 we knew we had made the right choice. The wonderful staff greeted us with a cool face towels and cocktails and our check in process was quick (the way I had remembered it). The amazing location offers some of the most dramatic landscapes I've seen at any of the several resorts  [... read more]I have been to. All, but one ("Oceana') of the restaurants served delicious meals and there were plenty of 'gluten and dairy free' options for my daughter. Plenty of poolside and beachside activities, along with tennis, nature walks, etc. provided plenty of things to do for everyone. The Spa is outstanding and I'm sure the experience was one that we will all remember for quite some time. Thank you Secrets for not disappointing us. I'm sure we will be back :)

Better than expected, nice natural setting

The resort is nicely spread out on steep slopes around a small, quite private bay, with wonderfull views from everywhere. It has very well kept and clean grounds, beach is great, pool long enough so that one can have a good swim. It was a bit too steep going into the ocean, though, but on the far-left side of the bay (no lifeguards there) it was much better. It was really good for watersports, too. We were lucky - being just before Christmas, the resort was not full, it did not feel crowded. Fo [... read more]od, restaurants (no reservation needed!), staff - it was all good. The climate is quite dry there, I was amazed how confortable we felt even though the max temp. was around 30 Celsius. The only funny/weird thing was the partially transparent glass doors to toilet and shower ... right from the entrance hallway ...?!?! and a sliding half-wall towards the bed ... we are no perverts ... we had a small incident.... Otherwise, it was a great vacation, we'll be back.

Incredible

What an amazing resort. You feel pampered from the moment you arrive. The service, rooms & food were beyond my expectations 👍I would highly recommend this resort - you won’t be disappointed. Great location with its own private bay

Excellent resort

From the time you enter the lobby, the views are breathtaking. The grounds are immaculate and the service is amazing. Staff are all very friendly and accommodating. The rooms are beautiful. Beds are very comfortable. There was an issue with one of the light switches on our 2nd day and there was someone there to repair it within 10 minutes of making the call. The food depending on where you ate was excellent to very good. It was wonderful not to worry about having to make reservations so you [... read more] had several choices depending on what you felt like eating. Bordeaux, the french restaurant was my favourite. Having an a la carte option for lunch at Castaways was quiet with spectacular views. So serene!!!! . Having the cafe open 24 hours was a excellent touch. I enjoyed being able to order a cappuccino to take with me when i went to the Sky Bar to watch some of the most spectacular sunrises that i have ever seen!!!! We took part in the Tamezcal which is an ancient Aztec ceremony. I felt invigorated after even though it was so hot with 14 people in this little domed sauna. The swedish massage was very good. My husbands experience was just OK, however we both absolutely enjoyed the complimentary 90 minute hydro circuit before the massages . My husband loves to body surf . We discovered Playa La Bocana which is very close to the hotel where the waves were amazing. He does not like to go back to the same resort because there are so many beautiful places out there but I would love to go back and because of La Bocana, I might be able to convince him. The only thing that we noted that needs to be improved immensely is the nightly entertainment.

Beautful resort

The hotel was extremely clean. Staff were amazingly friendly and helpful. The views were beyond beautiful. The food was good. The restaurants, it was nice we don't need reservations. The buffet needs more variety and would nice if it was open for dinner. Room service was really good and quick to serve. Housekeeping only one complaint the night turn down service was done really late i.e. 9 pm. Other than that we would not hesitate to return.

Out of this world!!!

The hotel blew our minds! When we first drove up it was open and airy and check in was fast and efficient. Our bags were brought up to our room by the bell boy within 5 mins of us walking in. The room was spacious and impeccably clean. The view was breath-taking, spanning the whole bay. The staff was friendly and helpful when needed. The food was amazing. The spa was relaxing and affordable. The atmosphere was enjoyable. We will definitely be back to Secrets in the future