Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(416 Reviews)

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Mandyleroux  - 

Verified Purchaser

Honest review from luxury side

Honest review for the Luxury side! We saw the good and bad reviews before coming so we were prepared but we also were just happy to get away without our children. First off....the app! We actually found it very user friendly and were able to book all our a la cartes with no problem at all. We checked in ahead of time and when we arrived they just had to give us our bracelets and take us to our room. They even set up our WIFI which works amazing anywhere in the hotel or on the beach. The  [... read more]

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Private  - 

Verified Purchaser

Great time!

Service was pretty good 7.5/10, resort was well maintained. Rooms definitely needed upgrading. Pools were great and clean! Entertainment was pretty good. Beach was smaller but did the job and was never overcrowded. Room service was quick and food was always good! Price wise, for Jamaica, I believe this resort is a great option! If I can find an even better deal for this resort I would return. Also, Trip central is awesome. Easy to find the best deals, service is always great! Thanks!

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Private  - 

Verified Purchaser

Bahia Principle Luxury Runway Bay

Excellent Hotel with beautiful large rooms with all the ementies your are looking for. Minior repairs required due to age of building. The food at the buffet and restaurant was good with a variety of food. Lack variety of breakfast cereal.

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Private  - 

Verified Purchaser

Good resort

The luxury side is great minus the beach, you have to go to the grand side of you want an actual beach. The food is okay at this resort, nothing special. The gym is great. The entertainment was good. Ash the butler is awesome!

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Private  - 

Verified Purchaser

Terrible Atmosphere

Altho the resort itself was nice and clean the staff are rude and didnt care if you were there or no. The smell of constant cigarettes and pot ruined the vacation. U couldn't enjoy the evening entertainment or pool area as clouds of smoke surrounded you. I could never have my patio door open to sit on it or enjoy the sounds as everyone had to smoke on their balconies. There arent enough umbrellas at the pool either. Go to Mexico its 100x's better.

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Private  - 

Verified Purchaser

Resort O.K

I went for the sun and beach and it didn't disappoint. This is my third time at this resort and will be my last. This time around we had the garden room, I was hoping to see tropical plants instead it was a parking lot. The room was clean but there are visible stains on the chairs and the cushions had a musky smell. The room was also very noisy and there were leaks in the hallway. I think that ash trays should be provided to people on the beach so they don't put their cigarette butts in the  [... read more]

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Lynn  - 

Verified Purchaser

Had better 4+*

The hotel is clean. Its outdated. The beach is mostly rocky bays. We were not impressed with a la carte restaurant that we cacelled our last 2. Bar did not have all the basic liquors and they didnt have any limes or mint. Staff said "not in season". Pools were nice. We had brought floating tubes and wanted to go around the pool but they are all blocked under the bridges. So you had to get out and walk to the next section of the pool. It was our first time at a 5*and we were expecting a little be [... read more]

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Private  - 

Verified Purchaser

Would definitely go back again!

The resort was definitely Big!! We stayed on the luxury side (adults only) . Really no complaints! Food was awesome, better than any other resort. Rooms spacious . Staff friendly. We had an issue with our safe , called front desk and someone was there within 10 mins to resolve the issue. No issues getting chairs in the morning, but if you’re there too early in the morning they remove your towels. Sunsets are amazing! 😁

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Private  - 

Verified Purchaser

Great Time

The Hotel is huge and things are spread out, which took a couple of days to get used to, we were on the Luxury adult only side had a separate gym which was lovely, had butler service so that we could get fresh coffee when we woke up, The pools were super nice, beach was nice and relaxing, even though it is very shallow, so not ideal if you like to swim, found the Service was good as a whole some better than others, always clean rooms etc, definitely reccomend the resort, I would go again for sur [... read more]

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Purplemermaidk  - 

Verified Purchaser

This has always been my favourite resort, it went above and beyond again!

I stayed on the Luxury side the last week of February 2023. Going in, having read reviews, I was hoping some of the reviews were not accurate. To say the least, I have no idea what there is to complain about. My room was fabulous! Up to date, always clean, with a fabulous view. The food was outstanding everywhere I ate. I was able to book 6 a la cartes, Dolce Vita (with Ken Roy serving us with a smile), The Knife twice (Anthony Palmer - the absolute best server we ran into, remembered  [... read more]

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DutchMatt  - 

Verified Purchaser

Best vacay so far!

This resort is always being maintained and cleaned. Very large pools and plenty of chairs. Beach is small but private and protected from the ocean. I snorkeled a few times during my stay in shallow calm waters and was amazed at what I saw. The buffet had lots of great choices and we absolutely loved the jerk. All the staff are friendly and helpful and provide regular day and night entertainment. We love to see new places but I would definitely stay here again and recommend it to anyone.

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Denise  - 

Verified Purchaser

Good and Bad

The Air Transat flight was perfect. PROS: The hotel is beautiful on the outside. The Lobby is beautiful. The grounds are lovely. the pools are immaculate. Staff , food and drinks amazing! Entertainment staff is Vegas quality! CONS: The rooms are dated. The bathrooms were gross. The finishes consisted of caulked, poorly installed marble. The bedding was hard with only a thin blanket provided. I was sold a garden room. It faced a concrete pad and a highway. I complained to the front desk an [... read more]

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Private  - 

Verified Purchaser

Average resort - not bad but not great

We ended up upgrading to a "Seaview" room when we checked in... and we're glad that we did! Our friends that we travelled with didn't upgrade and were quite unhappy with their room - definitely not a garden view! The view from our Seaview room was outstanding though. Cleanliness - our room was very clean but the stairways could be quite dirty at times. Elevator on our end of the building rarely worked which forced us to use the stairs. Not necessarily a bad thing because we got to work off  [... read more]

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Carmellia  - 

Verified Purchaser

Great resort

The resort was really nice .. great people friendly..staff will always greet you in a politely manner..room service was A+ had my room cleaned sometimes 2 times a day loved the resort…would go back a million times

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Private  - 

Verified Purchaser

Amazing resort! Had a Fantastic Time!

Just back from a fantastic week! Our room was great with an amazing view of the pool and ocean. Entertainment team worked hard all day and night! Had to work a bit to get dinner reservations but managed to secure 6 of them. Food was amazing - no complaints! Looking forward to returning in the future! My only complaint would be for the resort to do away with reservations for dinner or at least make the process easier.

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Erica  - 

Verified Purchaser

Fair for price

Really great food, the beach was rocky and hard to swim in. People/culture was delightful! The resort was an average all-inclusive. Never enough towels in the room. Overall 7/10 - probably wouldn’t go again.

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Private  - 

Verified Purchaser

Luxury Bahai Principe Jamaica

Very great experience! Food was great! Everyone was very friendly! Luxury side was definitely cleaner we noticed only downfalls were the mattresses were extremely old and even with the upgraded pkg, some drinks were not included. bud / budlight / corona / redbull, top shelf drinks

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Cass&Steven  - 

Verified Purchaser

Amazing staff, beautiful resort!

We absolutely loved our stay at Bahia. The staff was amazing and took care of us every step of the way. The food was great and the choices were endless with so many restaurants. The entertainment was amazing and we loved every minute of it! We will definitely be going back.

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Private  - 

Verified Purchaser

Very nice resort!!

We had a wonderful, relaxing vacation. The food was excellent, the room was comfortable. I would rate this resort 4 out of 5. The room services were lacking in that replacement of used products were not replaced and house keeping didn't show up every time.

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Whatever  - 

Verified Purchaser

Not as good as it could be.

Resort grounds and rooms were as advertised. Worthy of 4-5 star. The staff was another story. Of course there are always great hard working people but I would say that this was not the majority. Major issue was the none stop offering to buy drugs of all kinds. I was even offered to buy drugs during a diner service. This was all done by staff member. For an all inclusive I have never been told so much that there was an extra charge of items.

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