We had an amazing stay at this hotel. The grounds were always clean and well maintained, and the rooms were spotless and comfortable. The minibar was consistently restocked, with extra bottled water provided daily. We also appreciated the ice machines conveniently located throughout the resort.
The food was very good, and the service was outstanding. We were especially impressed by the quality of service from the staff, who were friendly, attentive, and professional throughout our stay.
The be[... read more]ach was cleaned daily, towels were always available, and most of the à la carte restaurants were excellent. The Spanish and Italian restaurants were my favorites, and the Japanese restaurant was also very good. One thing to note is that the portion sizes at the restaurants were extremely large. While the food was delicious, many dishes were much bigger than necessary, which resulted in a lot of food being left uneaten and potentially wasted.
Areas for Improvement:
Argentinian Restaurant: The service was extremely slow. We waited about an hour for our food, and we had to ask for bread and butter while waiting.
Boats Near the Beach: There are too many boats traveling back and forth close to the shoreline. They pass frequently, sometimes every few minutes, and the smell of fuel can be noticeable and unpleasant. It would greatly improve the beach experience if the number of boats were reduced or if they operated farther from shore.
Overall, this is a fantastic resort with excellent service, great food, and beautiful, well-maintained facilities. I would definitely recommend it and would gladly return.
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Patrick -
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Caribe Deluxe Princess: Nice to go
Très belle endroit, nous avons adoré notre séjour ! Le personnel était très accueillant ! L'endroit est magnifique ! Nous avons bien mangé. Nous avons été bien conseillé pour les activités. Je recommande fortement cette endroit
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Private -
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Viva Heavens by Wyndham: Had a great time!
Wonderful staff very friendly and accomodating. The food was good lots of variety, amazing beach was the best part of our stay. They should invest more in infrastructure, the rooms need some renovation.
Beautiful place well maintained clean delicious restaurant but sea weeds stop me to go in the ocean and I use only the pool , at least I have good weather , food was very good, service excellent, room clean and spacious.
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Private -
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VH Gran Ventana Beach Resort: The Crown Jewel of Puerto Plata All Inclusives
We chose to be pampered by their Royal Service option and it did not disappoint. Upgraded room with ocean view in a spotless building. Access to an exclusive area of their wonderful beach ( with bala beds and padded loungers) where Aquino, David and team provided steady and impeccable friendly service. The beach is protected by a reef and is nestled in a bay so no issues with Sargassum or waves. The water was clear, clean, warm as a bathtub in June and one could spot some smaller fish amongst th[... read more]e rocks. Royal service has unlimited a la carte dinners which we enjoyed every night. Food was very good at all three and we were spoiled with upgraded wines included in the package. The buffet was very good but usually with a more limited variety.than some other AI's we have been to but quality was above average. We regularly took advantage of the Vintage club for mimosas and Spanish coffee in the morning and cocktails in the afternoon with upgraded ingredients.The staff at the Vintage lounge was friendly and service orientated. Pros - long, walkable, beautiful, clean beach. Consistently excellent service. High standard of cleanliness. Spacious bright room with modern air conditioning. Choice of two pools - one for families and a quiet pool for adults (except during high season).Well managed and safe. Cons - can be noisy and crowded during high season, door to balcony was stiff, limited outlets and hangers in the dated but super clean and freshly painted room,limited entertainment, no kleenex provided (byok),and the toilet paper was subpar (byotp). Not a party resort for the younger demographicalthough weekends can be noisy. Superior value and we are "hoping" to be back again every year for a week. As their slogan says, "Come as guests and return as family."
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Yvonne L. -
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Playabachata Hotel: Stay at Playabachata
We enjoyed our stay tremendously! This is a budget friendly resort and was perfect!
Before our arrival we were sceptic because of the reviews. I honestly do not understand why people would complain. This is a small resort but we loved that. 2-story buildings and we were right on the beach. Close enough to the coffee shop, buffet and snack bar.
The staff are amazing! Helpful and have great attitudes. A special shout out Walter, Stephanie, Juan Carlos, Medranoq, Albert, Glery, to name but a fe[... read more]w. From the time we checked in to the time we left we enjoyed our stay.
If you want fancy, pay for fancy. We loved the authenticity of this place! Thank you Bachata!
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D&T retired -
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The Eurostars Grand Cayacoa: Relaxing holiday
We enjoyed our vacation despite a few issues.
Our check in took until 5:30...room not ready. More discipline action needed by staff for improperly supervised children by negligent parents in pool and dining areas.
Our upgraded room was large and comfortable with balcony and awesome ocean view.
Our bath and shower needed attention (mold) which they took care of immediately. Housekeeping did a good job making up the room and keeping the fridge stocked.
Pool area was relaxing, lots of chairs an[... read more]d pleasant bartenders. Pool staff could be more assertive enforcing Pool etiquette at the swim-up bar (babies in diapers sitting on Pool countertop). Most people enjoyed spending their day at the beach along with the burger/chicken wing BBQ daily.
Buffet was average ... always something to eat but geared to adult diet. The 2 a la carte restaurants were delicious. Limited entertainment but staff kept us amused all day.
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Donita -
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Grand Bavaro Princess: Stay away!
I stayed 14 days it was a nightmare. Lots of things didnt work in our room. Its a big resort so please be aware there will be alot of walking. No buses, it takes forever. Food was horrible. Service was terrible. Beach had a bad smell and alot of sargassum. As a female I didn't feel safe and I'll not return.
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Private -
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VH Gran Ventana Beach Resort: Beautiful beach
Food was good.Beds were not king as mentioned during booking , our kids room washroom was flooded with water, there was leak from somewhere from tub . Ceiling of their room was moulded and leaking.
Everyday they took awhile to put back towels for bathroom.
There was no snack bar if you feel hungry in between breakfast lunch dinner , you can just have drinks only.
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Ira p -
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Dreams Flora Resort and Spa: Second review addition
In first review I wrote my opinion about my vacation at dreams flora. Just want to add special thank you to Juan Pena- incredible nice bartender of prefered club adults only pool. He is so nice, friendly, with good English guy making our vacation pleasant
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Private -
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Dreams Onyx Resort and Spa: Good overall experience
Overall, this is a good resort and we had a pleasant experience. The food, location, pools, and facilities are all good. However, my main issue is the price. They charge a significant premium, around 20 to 30% more than many comparable resorts, but I honestly did not find the overall experience to be 20 to 30% better.
A few things that stood out:
1. 24-hour room service: Having room service available 24 hours sounds like a great feature, but unfortunately the quality was disappointing when[... read more] we tried it. The bread tasted like it was a couple of days old, and the coffee was very hit or miss. After that experience, I did not order room service again.
2. Pools: The pools are good, clean, and enjoyable, but they are similar to pools at many other resorts. I did not find anything particularly fancy or premium about them.
3. Water slides and activities: There are some extra slides and water features around the pools, which are nice to have. I tried them a couple of times and enjoyed them, but after that they did not really add much value to the overall experience for me.
4. Lazy river: The resort highlights the lazy river quite a bit, so I was expecting something special. It is okay, but compared to other lazy rivers I have experienced, this one felt more like a pool with very slowly moving water. It was nice to try, but definitely not something I would consider a major reason to choose this resort.
The regular food was good, the location was good, and overall the resort was enjoyable. I am not saying this is a bad resort at all. My issue is simply the value for money.
When a resort charges 20 to 30% more than comparable options, I expect something noticeably better or more premium. I just did not find that here. The overall experience felt very similar to other good resorts that cost considerably less.
At a more competitive price, I would have a much more positive opinion of this resort. But at the current pricing, I personally do not think the extra cost is justified, and I would not return at this price.
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Private -
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Senator Puerto Plata Hotel: Senator review
The hotel was great the entertainment staff was great two of them stand put the most shakira and monkey!!! Always making everyone feeling welcome and engaged!!! Monkey is crazy and funny and full of energy shakira is a sweet girl always sitting and talking with us!! The rest of the resort staff works hard and are friendly too
The beach is ok the cove is great!!! Its windy on the beach too. Was exciting to see the big ships pull up!!! Food was good no complaints lots to choose from at the buf[... read more]fet but restaurant food was even better as it always is on any resort!! No complaints from me
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Sunscape Coco Punta Cana: Ok resort
Service very slow. Front desk is slow took 2 hours to check in. Restaurant very slow. It takes 20 mins to get your drinks. Also asked for an extra towel and blanket on the app. Stayed for 7 days never got the extra towel or blanket
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Private -
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Catalonia Royal Bavaro: Family vacation
We have been to this resort last summer and this summer . We love this resort . Rooms can be updated and need to give all towels in size . Food is good steak out on adults only other one sucks with Italian sucks. Beach not go but we went to 2 beach’s off resort. They just need to take all the towels off the lawn chairs at night because people don’t know . Bar in pool should stay open until pool closes. Fridge should alway be filled with what is missing .
We are a big family with 3 guys that can[... read more] eat and every restaurant we ordered each 2 to 3 plates at a time and we finished everything.there is a little shop down the beach it’s a nice walk down the beach even through the it looks like a lake. Entertainment at night was good always something. The beach party was wild . Casino needs an update and more machines. Need to update the people that work there. Someone was unfriendly. Do the boggie Excursions do the one with the beach same price longer and much better.
Nice hotel but never use the beach because was smelling and full of grass , so I don’t use at all for 1 week, not happy at all , I hope my family goes the next week and don’t find the same situation….
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Steven -
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Secrets Playa Esmeralda Resort and Spa: It’s all in the details!
We visited in late July and the resort was beautiful. When it comes to details, management and staff thought of everything. Our room included a walkout pool overlooking the main pool area. The cleaning and service staff did everything to make our stay extra special. I will surely visit and recommend this resort to others!
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Private -
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Bahia Principe Explore Turquesa: Okay, but expected more from a Bahia
Room was dated and it feel like it as well. Balcony door did not lock, luckily we were on the second floor. Shower was falling apart and the toilet was making weird sounds for a while after being flushed.
Food was decent in the buffet. Breakfast and lunch was repetitive but dinner had some good options like lobster night etc. The lunch by the beach seems to be better than the one by the pool. Mixed drinks were a hit and miss. The ladies I traveled with felt they were being ignored by [... read more]the bartenders sometimes serving the men first.
As for service, majority of the employees were good and attentive but there were a few that just ignored requests. Could be a language barrier but it would have been better if they just indicated they did not understand.
The Beach was infested with seaweeds. They try to pick it with a tractor but it was hopeless. Not the fault of the hotel and the workers were doing their best to control it.
Pools were good and enjoyable.
A la carte - a couple good ones. The Brazilian and Mongolia were the best of the ones visited. Sushi and Indian not so much.
Not a lot of good activities for kids. There were a few good shows like the magic snow and circus, but it started and 10pm. After a day at the pool, the kids were too tired to be up that late.
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Slav -
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Vik Hotel Cayena Beach: Great memories from this little hidden spot
We have found this place by chance, as initially it was not near our top choices due to the resort's aging infrastructure. But since the the dates worked for us with our short notice trip, we took the chance. After staying there for a few days, I can confidently say that this was the most relaxing sun destination trip I have taken so far. The entire VIK resort complex is dated and not fancy, which is visible once you start exploring, but it was clean and comfortable. The staff at Cayena are very[... read more] friendly, helpful and courteous. The guests that were there at the time also seemed to have developed a sense of care and relationship with Cayena, as quite a few of them continue to return on regular basis. The private beach section always offered plenty of loungers and hammocks. The pool was not overly busy during our stay. Many times, were were the only ones there. The Cayena exclusive a la carte restaurant offered great options for breakfast and lunch. We have tried almost all of the menu options and enjoyed every dish that was made for us. I really enjoyed having our made to order breakfast while sitting a few meters away from the ocean. The Cayena exclusive bar also provided us with all the necessities for our stay. All combined, the Cayena section delivered everything that we needed at the pace we wanted. We have not experienced any moment of urgency or rush, as almost everything was within reach and exclusive to us when needed. For the duration of our stay, we hardly ever needed to cross over to the main resort, with the exception of the evening buffet and entertainment. Now, the beach was covered in seaweed because of the season, so we did not get to go into the ocean. Erosion is also visible along the beach, which is a more widespread occurrence along many other resorts. However, with the way Cayena is set up, you can still enjoy the ocean views from the pool, the bar, the restaurant, the patio, and the rooms. I would definitely go back and definitely recommend for anyone that just wants to relax.
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MAZCAL -
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Bahia Principe Explore Punta Cana: An Unforgettable Vacation at Bahia Principe Punta Cana
Our experience at Bahia Principe Punta Cana was truly amazing from beginning to end. The resort exceeded our expectations with its beautiful surroundings, outstanding service, and the incredible Caribbean atmosphere.
From the moment we arrived, we felt welcomed and cared for. The resort offers beautiful gardens, a spectacular beach, relaxing pools, great entertainment, and comfortable accommodations that made our vacation truly enjoyable.
We would also like to give special recognition to M[... read more]anuela Romeiro, our vacation travel agent, for his exceptional attention, professionalism, and support in helping us organize this unforgettable trip. Manuela went above and beyond to ensure every detail was taken care of, providing excellent recommendations, quick responses, and outstanding customer service. Her dedication helped make our vacation smooth, stress-free, and memorable.
Thank you Manuela for creating such a wonderful experience. We also highly recommend this resort and the excellent service provided by our agent for anyone planning a dream vacation in Punta Cana. ?☀️
We look forward to returning again!
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Rest and relax -
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Bahia Principe Escape Samana: Setting of serenity
This was an amazing resort to just get away from it all. The beach is quiet, with a sweet little dog that greets you everyday.
The food was amazing, and the staff are very kind and attentive.
The grounds are stunning, lots of trees and a beautiful view of the ocean.
This is not a resort for people who want late night events, or a big social sceen, it's a place to just relax and disconnect by connecting to nature and calm.