Great resort!

Was very happy with this resort. Beautiful grounds and pool area and beach do wish they had more activities at beach and pool and that there was a bar on the beach. Food was edible. Rooms decent evening entertainment was great! Front desk staff seemed miserable however the rest of staff fantastic!

Best staff ever

From the minute we got off the bus we were instantly greeted warmly by the lobby staff. The staff over at the mini hotel are absolutely wonderful. Rite and Carlos always had our drinks ready, Diane and Yuriel took care of our reservations for dinner everyday without asking. The ladies in the restaurant are kind and always smiling. Our room was beautiful and the food was good

Good value

The room was clean and comfortable. The food was acceptable. Often the same thing mixed with other vegetables. The grounds were well kept. The staff friendly but the service very slow at times. I often just got up to get my own fork or knife. The entertainment was great except one night where they used men from the audience as their entertainment. What they did was highly inappropriate for children. Many of the parents were leaving with their children. The MC was humping a chair, there was a man [... read more] dressed in drag doing a lap dance to some unsuspecting men, some of them with their children in the audience. Some of the men who volunteered to be on stage left the stage angrily. The whole thing was below the belt "entertainment". The pools were clean and great for swimming, unlike other resorts that basically have wading pools, never more than a metre deep.

Amazing resort!!!

We have been to this resort four times and would not hesitate to go again!! The staff is incredible, they treat you like Royalty. Enjoyed the beach, the pool the entertainment and the food, we had a wonderful time!!

Amazing resort

First time staying at Playa Vista Azul. The resort was beautiful clean .The service was excellent, staff was incredibly friendly and helpful.But most of all was meeting Hanny and Carlos,they made my vacation much more memorable,they were very kind and fun to be around. Great couple with kindness and love.

Great Resort!

I stayed at Vista Azul this past week with a few friends. The grounds, public areas and the rooms were fabulous. They were clean and well looked after. I do want to highlight how helpful and welcoming the staff at this resort were. They were prompt and always ready to help. Special mention for the resort manager Arasay! She was a delight!

Premium room prospective

States for 6 days in the premium section and will highly recommend it. We met the premium manager Arasay who was just amazing to deal with, alwsys helpful and alwsys with a smile. Carlos at the premium pool bat serves up the best drinks. Resort is very clean, and all the staff was so helpful. Now food is average and don't try any beef or land. Hotel has 2 beaches that is very nice.

Small friendly resort

Nice hotel for one week. Rooms are clean, mini fridge with botteled water, security box. We never missed hot water or towels for the shower and beach. Wifi throughout the complex. There are 2 small beaches on each side of resort. Never missed chairs nor palapas. Bars are fine with excellent service. One pool with bar on one side and shallow part for children at the other end. Nothing for childreth at the pool and kids club was closed. Food...this is Cuba....food is good but no variatio [... read more]n. Lunch and supper are the same, a la carte as well. It is basic but you won't starve. They miss everything, but I think it's the same everywhere. There is a small snack at the left beach with sandwiches at lunch and one snack at the pool with burgers and hot dogs - no fries anywhere. But above everything the Cubans are soooo friendly. Don't change too many pesos. They prefer canadian or American money at the resort and they will change pesos for you at 100 for 1 at the buffet or bar. Taxi as well. If you go to Varadero the stores and Mercado will not accept pesos. Entertainment every night in the lobby before the show at the theatre.

Great Hotel

We had a great stay at this hotel, we were traveling with babies and family. Room was clean, AC powerful, great water pressure in the shower. Pool was very clean, many chairs and umbrellas. Entertainment for all and pool bar. Small resort, perfect for us, quick access to lobby, beach, pool and restaurants. Beautiful pool at the lobby. Great service, staff was very kind and helpful. Beautiful beach, as expected when in Cuba. Food was OK, they are very creative and have limited access to fresh fru [... read more]it and veggies. Very similar food all week. Coffee is terrible.

Decent resort

Resort was fairly decent. Great pools and beaches. Hotel room was clean, and had excellent maid service. All service was super good and friendly. Food was alright, would have liked more variety and didn't get a change to enjoy a la carte because of the lack of reservations. Over all still a good experience.

Amazing resort.

Entertainment by the pool was excellent, as were the evening shows. Staff were very helpful and kind. I suggest you make reservations for one of the several specialized restaurants. The all you can eat was passable at best. The great service helped to make up for this. With all the activities available at the hotel and day trips (at extra cost) available it made our stay epic ! We definitely will stay here again.

Restaurants are dissapointing

The Hotel is OK, but the food is the same again and again for the whole week or the entire vacation. They have 5 a la carte restaurants, 3 already close (maybe bec cost cutting bec of the pandemic)so there are only 2 left the italian and intl food restaurants. they dont accept reservation, so, you have to wait for a long line up, (So hassle and dissapointing). The wifi is unstable you have to enter the passcode all the time. The front desk staff are not friendly they are not well pleasant th [... read more]ey way they speak.

Family vacation to Playa Vista Azul

We travelled as an extended family (5 adults and 2 young children aged 1 & 3). We were a little worried based on some of the reviews and we could not have been more pleasantly surprised. Yes the resort has seen better days, yes there are many areas for improvement. However, the beach is incredible, the staff are genuine and hardworking and the food was delicious (although we enjoy homemade foods. There wasn’t much fast food - hamburgers, fries, etc - if that’s what you’re interested in). T [... read more]he food is repetitive but considering where you are, and how little the general population has, it’s really a shame to complain about anything. If you go, bring old clothes, toys and medicines to leave for the staff. They’ll be very appreciative. Also, although they now accept Canadian dollars directly as tips, their banks don’t accept coins so US 1$ bills are preferred.

Fantastic Resort

This resort was amazing, the staff were very friendly, bar tenders were great especially alexander and entertainment staff was incredible especially Lulu, Ivon and Gus. As well as the snack bar guy with the glasses.

Playa Vista Azul

If planning to stay at this resort, it is well worth the money to stay in the Privilege section! Quiet pool area, great bar service, rooms close to the ocean, excellent service. There are two beaches to choose from, both adjacent to the resort. Beautiful ocean views in the main building, with an infinity pool between the lobby and the ocean. Great service at the bars from: Yamilet, Angel, Yasmelis and Onay. Superb service from Danny, Miquel and David. Butler in the Privilege section wa [... read more]s Diana - thanks so much for your awesome attitude and service.

Amazing resort and beaches!!

This resort was fantastic! The beaches were pristine and immaculate. The staff was friendly, and the rooms and grounds were clean and well-kept. The highlight fixture is the infinity pool in the lobby, just simply spectacular especially during sunsets. Every night in the lobby there were various entertainment, and then followed by nightly shows at the theatre. There are two beaches which makes the stay feel expansive with different options to relax at the pristine beaches. Would recommend this p [... read more]lace!

Terrific Resort

The resort was clean and well kept, the best thing about the whole trip was the staff, so friendly and helpful, probably the best staff i have seen in all my trips to Cuba, would definitely go there again...Food was good, drinks were good other than there was no vodka but we didnt see any vodka in all of varadero..Their could have been a bit more night life as once the show was over the resort pretty much shut down...Beach was beautiful and the lobby with the infinity pool was amazing...

Playa Vista Azul

I had a very nice time at the resort ! The beaches and the pools are very beautiful :) Customers services was good, people were kind. The only problem is that it says that they are very careful with covid-19, but they’re not really and a lot of people was inside without their mask.

Wonderful time!

I had a wonderful time at this resort! The beach is amazing, there's no need to wear shoes in the water you can go in barefoot as there are no rocks, shells, or seaweed growing at the bottom, just soft white sand. The weather is amazing at this time, it was hot and dry on most days during my stay. On rainy or windy days, you shouldn't go swimming as you risk getting drifted away by the ocean waves. The resort offers those staying at it, an array of water related activities such as kayaking, p [... read more]addle-boating, and the ability to go sailing on a beach catamaran free of charge. The infinity pool is beautiful and clean. The wifi is good and accessible throughout most of the resort, the only downside is that you need to contact reception to recharge it every few hours or so. There is a good assortment of food options in the buffet that is available everyday, and a couple of a la carte restaurants available to serve you dinner on most days. All, the staff were hospitable and tried to accommodate guests to the best of their ability. The rooms are well furnished and the maid comes to change the garbage and towels, make the bed, place water bottles, wipe the floors, and clean the bathroom on a daily basis. I think they only do thorough cleaning once each guest checks out and a new one checks in. Coffee pods and shampoos, gels, soaps are replaced only occasionally so come prepared with your own products and don't forget bug repellent and an after bite treatment, I couldn't sleep without mine and ended up with about 30 bug bites by the time I had returned back home! Travel agents are available in the hotel lobby every morning for answering questions and booking excursions, there's a doctor at the resort and PCR tests are done at the resort itself (must inquire about this about a week in advance and plan accordingly) which makes things pretty convenient. The entertainment in the lobby is very good, they have an array of violinists, singers, pianists, and bands that come in and do shows on a daily and nightly basis. The entertainment in the theatre is a mix of children's entertainment and adult only entertainment that mainly involves dancers dancing in some form of lingerie. The only recommendation I have regarding the entertainment, is I wished there was some form of notice board or television available for guests to check on a daily basis to see what the entertainment schedule is and what forms of shows were scheduled to take place. Overall, I found the resort to be safe for solo travellers, enjoyable, and comfortable for extended stays.

Amazing resort like always

This was our second time at the resort and look forward to going again soon. The only thing that was disappointing was the mini fridge was never restocked and we never received our bottle of champagne in the room like others have. Other than that it was awesome