Family Paradise!

What a great place for families. The lazy river and pools were amazing. Nightly entertainment was top notch. Great food and drink variety and quality. The staff were friendly - especially Angela at the buffet reception - and the grounds were well maintained. If you have a family, especially with little kids, this is a perfect getaway.

Awesome resort and amazing staff

We stayed at a swim up room which was a fair size room and clean, I would suggest to stay facing main area for sun. Serive and staff where very friendly and helpful , can't say enough for our buttler Kelvin he was amazing.. already planing a trip back here very soon.

Very Happy with Resort

The Royalton Bavaro met all expectations and more. The hotel is quite new, very clean, and the staff are all very friendly. Food was really good, although wait times in the restaurants can be long if the resort is busy. Shows were great, tons of stuff to do - beach is amazing. Great for all ages.

Family Resort

Beautiful hotel. The property is long and narrow so lots of walking to pools, restaurants and beach. Check in was fast and easy. Room was nice with a jacuzzi tub in the center and a swim-out off the deck. Be aware that there is no privacy in the room; a lattice board between beds and shower area. Bedding could use some updating. Beach is lovely although we did have a lot of seaweed for two days. Lots of lounge chairs but they are very close together. No issues with getting shaded areas. Food wa [... read more]s ok, breakfast and lunch better than evening meals. Lots of bars and places to relax. Resort seems to shut down early for the evenings. The spa is beautiful and excellent personalized service. Overall, a nice resort for families and friends.

Great Resort!

Overall the hotel was great. Loved the layout, lazy river, pools, restaurants etc. What thr hotel can improve on is the cleanliness in the pools, as 2 family members got ear infections and another a UTI from the pools. Also, i find that the rooms are only satisfactory cleaned and the cleaning staff need to be more attentive to that. The drinks were satisfactory, a lot of premixed drinks that weren't fresh, food was great overall abundance of selection at the buffets, only got to eat at the Itali [... read more]an restaurant during the stay which was pretty good. The beach was very choppy and a lot of seaweed but if you walk a little bit you can find areas to swim, not ideal for small children. Overall the resort was great!!!

Beautiful Resort

Yes, this resort is 5 stars, very clean, well organized, well maintained. Room is beautiful, well designed and quite comfortable and stand alone jacuzzi Restaurants are clean and lots of selection and different cuisines

Great trip

My husband and myself spent 1 week at The Royalton Bavaro, We had a great and relaxing time. We decided that we would go all out and we upgraded to Diamond Club. Check In was quick and easy! We sat at a table and had a drink while the receptionist did all the work. We were introduced to our butler Max, who was very friendly and attentive to all our questions and needs. He took us to our room where he got us settled in. Then he gave us his number and said anything we needed just to call. The r [... read more]oom was great and spacious we had an oceanview room and it was very nice. The room was cleaned daily and always had a stocked fridge. Evening times the maid would come in and turn down our bed. Great service she was also very friendly! The Pools were also good there were plenty of chairs and at all the pools. I think they needed more entertainment around the pools like some music, but there wasn't really any. We also had fun at the lazy river. Except I would have preferred to have a single tube to float on the 2 person ones are too big to move around easily. Dining was good at the a la carts, but we only went to The Steakhouse and Grazie the italian restaurant. We found a place called Scores also that had really great food. We wish we found it earlier. As a Diamond Club member you are served premium drinks. But I never really noticed if that's what I was getting. The Entertainment was not that great! I thought it was going to be much better but what we did see wasn't really that good. Our second last day there Hurrican Fiona came through and wreaked havoc on the hotel , knocking trees down and a lot of water everywhere. But we didn't mind because we were near the end of our week. We also ended up staying an extra day because there were no flights going out. So even tho it was raining, we still enjoyed our stay. I do have one thing to comment on about our Sunwing Representative. He was not very friendly or helpful especially when we were trying to get information about transportation to the airport after the hurricane, instead of notifying people on line or through an alert they just left a paper on a table with new flight times. No time that a bus would take us to the airport until the morning of the flight. Very unproffesional! He was more interested in making his commission for excursions than helping the guests who were confused about the transportation to the airport. All in all it was a good vacation. But I think I like smaller resorts better, there was a lot of walking to get from our room to the lobby where most of the restaurants were. I'm glad there were shuttle services and we didn't have to wait too long for them. I do have suggestions for Royalton Bavaro. They need benches in the areas where you wait for the shuttle, I notice some elderly people waiting and I myself have bad knees and that would have been a plus. So maybe in the future they can do that! Lastly the ocean was a red flag the whole week we were there, Its not anybodies fault except mother natures but the waves were slamming into the beach so hard that we could only step in before being thrown down from the waves. We would have loved to be able to snorkel but never got the chance. The beach had a lot of seaweed because of the hurricane that was coming. Still the beach was beautiful.

Excellent!!!

We went there to celebrate my daughter’s 10th birthday and everything was amazing. We loved everything about the resort. Thank you so much for making lots of unforgettable memories and a woNderful vacation for us. We loved the swim up bars at the pools and also the beautiful lazy river. The surfing was a great experience for my daughter and me, we used the water park at Royalton resort which is very close to Royalton Bavaro and we had so much fun there and we could eat lunch there by our day p [... read more]ass. The entertainment, salsa dance at the beach, white night beach party, foam party, food, and all other things were great! The only thing is that there was a lot of weeds at the beach so I did not really like to go swimming in the ocean. We did not have diamond club and still enjoyed lots of drinks, foods, entertainment and so much more. I did not see any much difference with having it! Go there and enjoy your vacation at paradise!

Okay resort - beach is lovely

Grounds are nice and pools are lovely. Beautiful white sandy beach and warm sunshine. Food leaves a lot to be desired. Resort generally clean and comfortable. Not a lot to do other than drink and lie in the sun.

Fantastic family resort

The Royalton Bavaro is a beautiful, modern and clean resort perfect for couples of families. We travelled with a 6 month old and stayed in a junior swim up suite and it was phenomenal. The staff were incredible, the food was delicious with a wide variety of options, and the pools and beach were great (always a seat available). A short drive from the Punta Cana airport as well. We will definitely return!

Amazing Hotel and Staff

Very impressed with cleanliness and friendly staff! Rooms were amazing and well cared for. Comfortable beds! Restaurants easy to get into and a great variety of food! Definitely will go back. Highly recommended!

Amazing resort for families with young children

Beautiful resort, grounds and beach. Ideal for families- lots for kids to do. Tiny to teens there are activities and sections specific for all age ranges. Not a great place for singles or couples better suited for families, despite the casino and spa which are not highlighted much and may have been better placed at the adults only resort. Spa is outstanding and exceeded expectations. Was there week of March 26th just as masking and travel restrictions were loosened in Ontario, hard to know if [... read more] it would have been different prior, however the majority of guests were not masked. Staff were somewhat masked, mostly not to our standards of wear and not consistently. Staff were around cleaning. There were some hand sanitizers throughout the resort, some requiring touch to dispense. Buffets mean everyone touches the serving spoons and helps themselves. There was a clinic on-site for a departure rapid test for $35 USD.

Really amazing resort!

Beautiful resort, the room are spacious and the beds are really comfortable. The hair blow dryer provided in each room is fantastic. The wifi is excellent everywhere on the resort even at the beach. The quality and variety of the food and the drinks is way superior to other resort we have done in the past in DR. We love the beach and the chairs at our disposition. We certainly made great memories at this beautiful resort.

Will never use Tripcentral again!

We loved LOVED the resort. The pools and beach were incredible but the most amazing part was the food. Top notch. Will for sure go back to Royalton Bavaro. Thank you for a week in heaven! Tripcentral got many things wrong and I’m paying the consequences- literally. Brutal customer service. From not booking us when we thought we were booked to booking us in a room we didn’t ask for and having to downgrade at the resort. Among other things. Just brutal. Thankfully I chose a goo [... read more]d resort to make up for the annoyances.

Great vacation…..but

We had a wonderful time until the very end when we got a stomach bug and which kind of ruined the last couple days. I cannot specifically blame the hotel, but it is likely we either picked it up from the food/workers/or other guests.

Beautiful, Clean & Wonderful Resort

Grounds were super clean. Staff was engaging and friendly. Food was excellent - even the buffet (which many other resorts can't claim). Rooms were clean and spacious. Entertainment was good - very good.

A beautiful resort

Stayed in the diamond club. Our butler, Francisco was amazingly efficient. He booked us at various restsurants for dinner every morning and helped with our every need. The room was well equipped and the service exceptional. The beach is a little weedy but beautiful. Recommend this resort for a grand holiday.

Didn't meet Expectations

Although this resort was beautiful to look at there were more negatives than there were positives. Upon arrival we were told that pools close at 630pm and that we should upgrade to a swim out suite. The price went from 600- dollars to 430 US dollars. We upgraded however later we learned the pools were open but they weren't monitored by a lifeguard. We would've been okay with this decision regardless however the swimout and every other pool at the hotel were ice cold including the hot tubs. They  [... read more]were not heated. We were then told to rent a cabana buy purchasing an expensive bottle of champagne. We decided why not make our stay better. The cabana came with a server, a private pool and lounge chairs located in the pool area. To our surprise these pools were also ice cold and we were unable to use them and the server was never around. This cost over 250 US dollars. This place seemed like a complete money grab. The food was okay but not enough variety for 7 days. Only one restaurant (Teppanyaki) was by reservation and the others were walk-in however upon walk-in you would then be told to wait up to an hour to eat. Rio, the brazilian was probably the best. The steakhouse was always out of menu choices which makes no sense when you are dining at 7pm. Stay away from the italian restaurant. The buffet has several options, breakfast here was good. Location wise this hotel is approximately 20 minutes from downtown Punta Cana, although there isn't much to see. We did happen to take the 45 minute trek to Juanillo which is a gorgeous area-would rather stay here if I ever do decide to come back to the Dominican Republic. The rooms are very clean and up to date, and the spa was really good with heated pool/ jacuzzi if you choose to spend more money. I would not recommend this hotel, many people we spoke to were disappointed and repeat guests told us it was much better a couple of years ago. For the amount of money we spent and the long flight from YVR it was a very unrelaxing time and a complete waste of money. If you prefer places like Los Cabos- This is not the place for you. The resorts are all located on a long beautiful beach, seaweed included, but that's about it! No culture, just upscale hotels on a beach. No bars/restaurants on the beach- only resorts. If you like to stay situated on resorts with ice cold pools- this is the place for you!

Food Poisoning

We had stayed at the Hideaway at the Royalton in Mexico a few years back and loved it. So we hoped for the same experience here. It started out pretty good, we opted for a diamond club junior suite with a swim out. Our little guy loved the swim out. Unfortunately on the third day things started to go pretty bad. Me and my wife got extremely bad food poisoning and they were not helpful at all. They almost make you feel like it was your fault they fed you bad food. They made zero effort to try  [... read more]and resolve the issue, they just kept trying to get us to book again and they would offer a discount on an upgrade. Or they offered medical assistance at an extremely high price. If you do choose this resort, please bring medication for food poisoning.. It was honest awful. Service is extremely slow and you have to ask for things multiple times if you ever want them to bring anything. Definitely the worst resort experience I've ever had.

Excellent resort

My family and I were a group of 50 people came to Royalton Bavaro resort for 7 days. Almost everything was amazing the staff, services, shows, we really appreciate every and each person who works there from front door staff to the highest level. There are a few things needs to be improved including the cleaning, room services, more inclusive activities, nightly music at floor dance, etc. I want to specially thank Diosmaikel at the Buffet who went out of his way to try to get cream for my coffee  [... read more]big thank you, the host Niuberi, room cleaners Mayra and Brenda. We really hope to c u all in the near future Azi 16313