Review Title

The Riu Dunamar in Cancun where I recently spent a week was amazing; my beef is with Sunwing; our flight home was supposed to be a direct flight and it was not. We were lied to by several Sunwing reps when we complained, ruined the whole experience for us, never booking with Sunwing again.

Awesome resort

We stayed at the Riu Dunamar last week. The resort was incredibly clean, meticulous service, buffet was great , pools great . The only negative would be the weather was a bit of a mix . Leonardo at the Sports bar is awesome!! Fabulous bartender

Fantastic Resort

================================================================================== Very well kept, clean, great services with good foods. Hotel can use more public washrooms facilities. ==================================================================================

Great vacation and amazing resort!

Overall, my family and I had a great experience at Riu Dunamar! We had everything that we needed inside the resort, it was nice and clean and the staff were great. We would highly recommend this resort to anyone who is planning on going to Cancun.

Beautiful resort Riu Dunamar 1 year old

Housekeeping needs improvement.Better communications between the housekeeping and front desk.The refrigerator in the room not restocked every second day as per the resorts information.The food not that great.Riu has better service in Jamaica,visited 3 resorts there.There was 6 members of the family

Great Resort

Hotel is very nice all areas were clean and well kept. Standard rooms were large. Beach was great plenty of loungers ( no need for the 6am towel reserve crew) and plenty of shade. There was very little seaweed in the water and on the beach which was kept very clean. Food was good for an all inclusive. Premium drink brands served on request. Caution hotel is in a remote area so expensive to get to any shopping areas.

Family Fun + Relaxing Resort

We had such a nice relaxing time at Riu Dunamar. It had exceeded my expectations on all levels: food, entertainment, service, beach/pool. There was something for everyone in our family and we can honestly say we really enjoyed ourselves. The service was impeccable, even those who did not serve us directly would greet us with a good morning or good evening walking by. We felt that hospitality! The buffet was pretty amazing, and the steakhouse was my personal favourite (such delicious burgers). I  [... read more]loved the kid activities available to the children throughout the day and our daughter enjoyed it so much too. The kids pool and the slide pool for adults, were amazing. The only thing that I would say they could improve on, is the quality of alcohol in the drinks. I know they need to make a profit with being an all-inclusive, but it was the only thing my husband and I did not enjoy. By the end of our stay we just stuck to wine, since we did not enjoy the different mixed drinks we tried. Other than that, I would highly recommend!

BEyond what we expected

Beautiful grounds, lovely layout and plenty of choices. We have travelled to 7 RIU properties and our personal choice of favourite is the RIU Dunamar. Exceptional customer service from every level of staff, cleanliness is their top priority. Yiu will always see a staff member cleaning, scrubbing hallways, LOUNGERS (first ever we have seen this, even pick up the beach ones) bathrooms, restaurants. It was such a pleasure to stay here. Entertainment staff were so good and plenty of fun at the games [... read more] pool area every day. Beach is beatiful but unfortunately lots of seaweed, even though there was a tractor and grounds crew each and every day, couldn’t be prevented. Our week we were very lucky to have fabulous weather. Would return here in a heartbeat.

It is amazing resort

Clean and updated rooms. Friendly people. Incredible food. I mean incredible food everywhere. Must visit place. Fishing for barracudas was something. Must go to isle Muheres, just 1 hour on the boat. Thanks

8 points from 10.

Ground, public area, room, dinning is 9 points from 10. The beach is practically clean. But little shade throughout the day. Often there were waves and swam, in the water, thorny thickets from palm trees.

Hotel

It's very good hotel the best place to be Number one in Mexico very exciting to go again Best service and worker are the best The best food and nice view nice beach very good room very clean i'll drinks in the room good service very professional bartender

A Pizdiets Experience!

Overall an amazing time, I'd like to thank Chrisanto for making it amazing and our travel agent Marnie, hope you both get a promotion or something. This is a great place if you want to party! (200 characters is unneeded V_V). xoxoxoxoxoxoxooxoxoxoxoxxoxoxooxxoxoxooxoxoxxoxoxoxoxooxxox

Amazing resort

Everything at this resort was perfect. The only one bad experience we had was:From aeroport to resort by sunwing van transportation we forget our bag . We noticed later after check in.Reported right way to reprezantantive sun wing. Driver Jose wasnt honest told didnt find anything. Emailed back to sunwing no response.

Amazing Place

The hotel, the beach and everything was beautiful Me and my friends had a great time and the water was fantastic 👍😁 We did not try the restaurants man have to be with long pants, but was not big deal because the food was very good I will go again

Excellent Staff!

I usually do not comment about trips as I believe it is the experience and the level of relaxation you can achieve. this hotel was very beautifully designed. the tropical blue that is through out the hotel is appealing. the room were spacious and clean. bathrooms very large. the staff was pleasant and accomidating. the food staff and bar staff, excellent. Food: although there was a large variety, we found that it was very bland. They did have different sauces to add spice to the food if you [... read more] desired. the desserts were pretty to look at. but the they tasted awful. they literally had no taste. however, one of our 4 was sick and they chef made soup and special rice for her. so that was above and beyond excellent service. Beach. I was told after that the best times to go so you do not encounter the seaweed is before May and after July. there was so much seaweed, but it was maintained by the staff .nothing you can do about mother nature. however there was a crime that occurred a few days before we arrived. we were shocked when we saw the fully garbed policy carrying a huge gun. but aside from that we did not feel unsafe. Pools: the pools were fantastic. there are 5 pools- all great. no complaints. entertainment: they had a variety of shows that satisfied the different type of clients they had. so it was fair. the hotel itself was fantastic.

Perfect for young people that want to party

The food was great at all places, 24 hour food in the sports bar where the computers and pool tables are. You can order tim Hortons style Frappuccino their that are so good in the morning. Also burgers and bbq chicken by the pool fall right off the bone. Sooooooo good! There's 3 pools. One is quiet and relaxed, one has music playing and has a swim up bar and the 3rd one is more party mode. It's where most of the party crowd is. Also swim up bar with a DJ and foam party once a week. The beach is  [... read more]beautiful and can walk forever. The room was perfect, I asked if I could have a good room and the desk was cool and gave me a great view. It also has water slides on the far side of the resort. It is a pretty large resort. I also met really friendly people to hang out with. I recommend this resort to anyone looking to have a fun vacation but also if you just want to relax. You can do both their.

Great Resort

Riu Dunamar was a great place for a relaxing, stress free week to unwind. The resort grounds were absolutely fantastic, the pools were never crowded, the beach was beautiful with plenty of lounge chairs and the staff constantly kept the resort clean. The food was great, the buffets had a lot of variety and the restaurants were quite impressive (both decor and food), however the 24 hour snack bar lacked variety having not much to offer other than burgers and hotdogs that had to be heated in a mic [... read more]rowave. The quality of the room was very high and the ocean view was stunning. However, the minibar staff was not helpful since they only delivered water twice during the week forcing us to fill water bottles at the buffet on multiple occasions. Furthermore, the elevators were located quite far from most of the rooms which required a lot of walking to reach a room on the top floor and/or closer to the ocean. Finally, the daily entertainment was good, the main show each night was entertaining while the day time activities were okay. It was fine for a 7 day stay but would have become repetitive if we stayed any longer. Also, travelling anywhere off resort was difficult since it is located at least 30 minutes from anything. Overall, I would recommend this resort and would return.

Beautiful Resort !

The Grounds were so well kept people were out every day doing lawn work and maintenance. The BBQ by the one swim up bar was so good. Steak, Chicken, Burgers, Hot Dogs, Rice and fresh tacos daily you didn't even need to go into the lunch buffet. The main buffet was so delicious and never had to line up such a variety of food. Every thing was within walking distance but I would suggest getting ground zero if you have mobility issues because it is 4 floors and 80 steps to the top they have elevator [... read more]s but only one on each end of the hotel so the walk through the halls could be very long. The rooms were extremely fresh and new very clean. The day time entertainment was good by the party pool ( Renee is the BEST Bartender ) but they need to work on the night time entertainment. We never tried the Ala Cartes because the buffet was so good. The sports bar is also very nice food all day/night and large TV's with computers to use. they have a courtesy room to change in by the sports bar until you get your room or if you have a late flight you can shower before you leave. We Loved everything about this resort and we will definitely return. We do Love the Riu experience.

Another great Riu Hotel

This was my second trip here. I went February and also in May. This was my 10th time to a Riu, so you know I like this chain. This place is less than a year old so it's still very new and fresh and clean. The things that draw me to a resort are the beach and the restaurants. Riu Dunamar has a great beach with lots of shady palms and lots of beach chairs. You won't have any trouble finding a spot. The restaurants were all very good. I've been to all the ala cartes there but honestly [... read more], other than the gourmet Kulinarium restaurant, the buffet it pretty much as good as any of them. There is lots of choice and it's all pretty good. The Riu is the first resort on Playa Mujeres so you are alone out there, which is nice. There are no beach vendors, (yet) because there are not enough people there to sell to. Just this one hotel. A Riu Palace is being built right next door, due in November i think, but other than that, you can walk the beach for a mile in each direction and not see another resort. There is also a huge water slide facility (6 adult slides) plus a kiddies section which is included and is right on the hotel grounds. I'm 59 and I had a blast on them! There were people of all ages there. Lots of good music and partying is available. Even a foam party at one of the pools. I'll definitely be back. I'd recommend this place to anyone. It's a 45 minute transport ride from the airport. The price was very good for both times I went to this resort but I expect it will rise as the place becomes more popular.

Excellent Resort

Easy access to restaurants, lobby, beach, great food, friendly staff, clean rooms, fast check in and check out, calm ocean, only complaint would be lots of seaweed in the water. the entertainment is lacking a little bit.