Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21803 Reviews)

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Food

There was definitely a lot of food in the hotel. However, the buffet needs better chefs. The flavours of the food were really off. The captain morgan grill had the best tasting food overall. I do think that the chef's need a bit of training. Anything fried was totally soaked in oil. As if fried in cold oil. Like I said a lot of good food however taste was not there. The rooms had issues as well, we asked for our tap to be fixed many times. And there was 3 of us in a room we asked for a  [... read more]

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David D.  - 

Verified Purchaser

Riu Flamingos: Better than expected

Overall the newly reno’d hotel met or exceeded my expectations. There was no issue finding seating around the pools with both sunny and shaded areas available. Sadly the beach chairs had zero shade as they, apparently, cut down all the trees. Entertainment was decent, with a good live band at times. Food at the buffet was fine although they need a few lessons in how to carve a roast rather than hack it to bits. The Asian a la carte was just more buffet but the others were fine. Our room was in a [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Barcelo Maya Tropical

Thank you Angelina for choosing an amazing resort to spend with my family. Resort was very clean the staff were always willing to help. Food at buffet and the restaurants was delicious. Lots of activities for all ages. Loved watching my grandkids snorkel in the ocean was priceless. Thanks so much.

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Flyers16  - 

Verified Purchaser

Royalton Splash Riviera Cancun: Great Resort

We really enjoyed our stay, This is by far the largest resort my wife and I have ever stayed at, The resort is kept very clean, pools were great and the food was amazing. Most importantly the staff that worked at the resort were for nice.There were lots of restaurants and bars you did not have to go far to get food or drinks and of course the waiters were everywhere and always willing to help

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Private  - 

Verified Purchaser

Catalonia Yucatan: Great location

Just spent two weeks there. Rooms were a good size and the beds were comfortable. There is great pool space and seemed like there were enough loungers at the pool and the water. The attention to food allergies was top notch. They ask at every meal if there are allergies and they took my gf around to show her what was available for her. They even cooked for her separately. It’s a short walk into town. The shows next door were great. They could use a lounge bar in the evening. We had a 5 al La car [... read more]

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Grlnxtdore73  - 

Verified Purchaser

Grand Palladium Vallarta: Great resort

The Grand Palladium is a wonderful resort. Very clean, staff are exceptional and the food at the buffet was very good. It wasn't overly busy which was good. My daughter loved the teen club and looked forward to spending time there with friends. It was the perfect family vacation.

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Moiz  - 

Verified Purchaser

Iberostar Waves Paraiso Beach: Great resort for standard budget!

Buffets especially breakfast great. Rooms slightly outdated and there wasn't a chest of drawers to store clothes. Grounds and facilities great and very friendly staff. A la carte could be hit and miss. Would have liked a better understanding of ability to access other connected resort beyond use of the pools. Extremely clean everywhere and had lots of amenities for adults and kids.

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Sandit  - 

Verified Purchaser

Iberostar Waves Paraiso del Mar: Another Stay in a Lovely Resort

We have stayed at Iberostar (Waves) Paraiso del Mar (as well as Iberostar Paraiso Beach) multiple times--and it remains one of our favourite resorts! While it was not pefect, it was still very enjoyable. FYI the negatives--We found the "Concierge" diversion after check-in to be not worth our time (discouraged us from meeting with our Air Canada rep to find out our transfer time because she wanted us to attend her "presentation" on the selection/club membership instead), and she did not advise  [... read more]

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Mary and Pete  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Great Location!

We have been going to his resort for the past 10 years. We love the location, right on the ocean, we love the friendly staff, the cleanliness everywhere, rooms, pools, grounds, facilities, and the lovely little town of Bucerias, walking distance from the resort.

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Private  - 

Verified Purchaser

Grand Oasis Palm: Do not book this hotel

It took over 1 hour to check in and we were 2nd in line at 1am. The front desk lady refused to check in my mom in her own room saying that her room was not ready and then changed her mind and said she had to go to a different lobby in another building for someone to check her in. When she got there, they told her the original lady should have checked her in and this is now 2 hours later. Pools are not heated so they are extremely cold. They are all well over 5'7 feet even at the kids watersid [... read more]

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Haseena  - 

Verified Purchaser

The Sens Riviera: Beautiful resort

We just got back from sens rivera tulum and I have to say what a beautiful resort , the grounds is gorgeous lots of walk way etc , its a small resort more on the quiet side what we liked , there is entertainment in the evening.. there was i believe 8 restaurants you dont need reservations which worked well for us..The food was good too not the best but ok..buffet had everything you need..The beach is beautiful except its a rocky beach we were wearing water shoe to go in the oce [... read more]

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Iguana Watcher  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Fantastic Trip

This was our first time to this resort and we will definitely return. Our stay at Decameron exceeded our expectations. The resort was very clean and the beds were quite comfortable. The room was made up fresh everyday and we had lots of bottled water. The mini fridge worked great and kept our ice frozen. Overall the food was very good and no complaints whatsoever. However, the red wine was inconsistent, but ok. We will bring a couple bottles of our own next time. The employees were all  [... read more]

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Tyler and Diana  - 

Verified Purchaser

Dreams Estrella Del Mar Mazatlan : Amazing Resort!

We just spent a week and loved everything about the resort! The food was amazing and the staff were also amazing. Jesus, Raul, and Hector just to name a few. Highly recommend and we will return! Our swim out room was beautiful.

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Private  - 

Verified Purchaser

Riu Flamingos: Nice surprise!

We really enjoyed our stay at the newly renovated Riu Jalisco. The resort is beautifully decorated and well maintained, with employees constantly cleaning everywhere. The staff was polite, friendly and hard working. The resort lay out is simple and well thought out for the most part. However, the show/disco area is located at the centre of the resort, which means that the sound can be heard from most guest rooms until late at night, which can be a problem at times. Although we did not expec [... read more]

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Private  - 

Verified Purchaser

Riu Flamingos: A very nice newly renovated, all inclusive resort

The resort was very nice and on a lovely stretch of beach in the Riviera Nayarit area. It is a little far removed from main PV area where most excursions run from so be prepared to do at least 45 min or more travel time to get them. There are only 3 true ala cart restaurants, The American (which has a very limited menu), the Italian and the Steak House which were both very good. The Mexican and Asian restaurants are really just glorified buffets, even though you have to wait in line from t [... read more]

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Private  - 

Verified Purchaser

Riu Dunamar: nice, small resort

If you’re coming to Mexico mainly for pool time and drinks, this place will suit you. But beyond the hotel itself, there’s really nowhere to walk or explore in the evenings. The beach has beautiful white sand and is very long, great for walking. Unfortunately, during our stay it was extremely windy with big waves, which made getting into the water — let alone swimming — quite difficult. There are no umbrellas on the beach, only tall palm trees, which can be an issue if you’re looking for prop [... read more]

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Private  - 

Verified Purchaser

Posada Real Puerto Escondido: Relaxing resort

This resort is very quiet and relaxing. The beach is extremely clean. In general the trip was a relaxing experience. The resort is a quick, easy 10 minute walk into town with amazing restaurants. The Resort had great quality authentic Mexican food and drinks as well. If you are looking to get away from overcrowded resort areas this is definitely the place for you.

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Private  - 

Verified Purchaser

Krystal Grand Puerto Vallarta: Ok

The hotel was fine. But it was the most dis-organized resort we’ve ever been to most workers wouldn’t speak English. When we were leaving because of a protest we had to walk 60 min to airport not their issue but did not help us to get to airport

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Khadijah  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Worst resort

⭐️ (1 Star Review) Royalton Riviera Cancun – Not Senior Friendly I stayed at Royalton Riviera Cancun with my family, and my experience was very disappointing. We were placed on the 4th floor, and the elevators were not working most of the time. I have knee pain, and going up and down the stairs daily caused me significant discomfort and pain. There was no assistance offered, and staff showed little concern for my situation. Customer service throughout the resort was poor and unhelpful. [... read more]

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Sim786  - 

Verified Purchaser

Royalton Riviera Cancun Resort and Spa: Worst Resort

⭐️⭐️ (1–2 Star Review) Royalton Riviera Cancun – Extremely Disappointing Experience This was our first time booking a 10-day all-inclusive stay, and unfortunately it was the worst vacation experience we have ever had. Our trip started poorly even before arriving. Our flight from Toronto was delayed four hours due to maintenance. We were given $15 meal vouchers for our party of five (two rooms), but three of the vouchers did not work at Toronto Pearson Airport. I had to repeatedly stand in [... read more]

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