Riu Palace Jamaica: Amazing resort

Room was very clean but need to update. elevators don't have air circulation and are hot. food was very very good and delicious. staff are very friendly and very helpful. they are really responsible. entertainment was very good. Wi-fi was on and off, we had to login to wi-fi several times a day. overall it's very good resort and I recommend it.

Riu Palace Jamaica: Amazing resort

We had an amazing time there. If i want to point the best thing about this place I will tell the best staff ever. I’ve been in so many places but I found this place with professional, polite and respectful and very friendly staff in any position. I want to say thank you to all staff there. Room wasn’t 5 star , specifically washroom and shower. I was expecting more nice things from there.pools, beach , entertainment and food were so good.

Riu Palace Antillas: Excellent location!

Resort was very clean, check in was easy & room was updated and well kept. Grounds were also very clean & staff were exceptional. Buffet was excellent with many options daily, catered to all diets! Lunch buffet was my favourite! Snack bar/cafe open 24 hrs, you won’t go hungry. Endless options for cocktails & delicious! Beach was phenomenal! Did not spend any time at the pool as there was construction on the neighbouring site, eye sore to look at, be sure to not have a room on this side! Did no [... read more]t like that you needed towel cards, resort does NOT have unlimited towels for the day, was told I could not get more than 3 towels per day? A little ridiculous. Also, getting a palapa in the morning wasn’t easy, signs say “No reserving” yet there was multiple chairs with towels sitting for 3-4 plus hours with no people using!!!! Workers on the beach were being bribed to keep your spot on the beach…Overall had a wonderful trip, will be back, resort just needs to step up the game with removing towel cards, room cards & the whole “reserving” of the palapa situation! Love the island & would stay at this resort again, just needs minor changes to keep up with the times! :)

Riu Guanacaste: Excellent Vacation!

We would definitely recommend this resort! Rooms were spacious and exceptionally clean, grounds were immaculate, pools and areas were great while beach chairs could use a bit of a good scrub. Restaurants offered good variety but we were hoping for more seafood. Dessert seemed to be geared to the kids with lots of different flavoured jellos but we would have enjoyed something else. Entertainment offered up something for kids and adults alike. Saturday night seemed to draw a different crowd, v [... read more]ery loud until 3AM which might have not been the usual group. Unsure why Management wouldn't have dealt with that since it was pretty quiet and low key after 11PM all the other nights. Staff were so friendly and helpful. Housekeeping was excellent. We are hoping to go back again sometime!

Riu Negril: Riu Negril

The hotel was alittle dated but clean and beautiful. The beach was lovely and kept very well groomed but not enough shady spots. The staff was friendly. The shops were very expensive but clean. We were suprised at how expensive everything was, pretty much all USD currency was most accepted. Food was very good and pools were well cared for and clean.

Riu Latino: Five Star Experience

The hotel amenities are top notch! Foods and beverages are consistently good and there are variety of choices in all the restaurant (buffet and a ala carte) I also loved the bar inside the room.I also enjoyed the zumba and other games everyday. There splashworld slide added more fun at the pool. The beach view and atmosphere is relaxing.

Riu Playa Blanca: Great Experience

Well kept resort overall. immaculate clean resort..amazing food, great friendly staff, no complaints of any kind. Incredible hot weather all week long. What more can you ask for in an all inclusive vacation?

Riu Playa Blanca: Nice resort

Very very clean rooms immaculate kept gardens and amazing food staff very polite and professional loved the Latin American music in the disco instead of techno music which all these all inclusive places seem to play great vacation

Riu Caribe Cancun: Loved every minute spent at this resort

I'm not sure why this resort has any bad reviews. We spent a week with our teenage daughters and they had an amazing time. The beach is absolutely beautiful, the resort is clean, nicely decorated and the food is so diversified. Yes, there are some food items that are repeating, but when you have over 100 types of food, I'm sure even the pickiest person can find something delicious. The only thing I wish they will change is the timing for RIU Party. Because that's adults only, our kids lost 3- [... read more]4 evenings with no shows because of this party. Riu, please keep in mind that the shows are nice in the evening and some people prefer a show instead of the party. Maybe find a way to offer both? The rooms are spacious, fridge is always full with beverages, we will go back to Riu Caribe.

Riu Santa Fe: Great Resort

I highly recommend this resort. I was overall happy with my experience. The food was amazing and the rooms are renovated. The room service was good as well. This is both a party resort for young adults and a family friendly resort for children.

Riu Vallarta: Lovely resort

Excellent outdoor activities and great facilities Excellent room service and love the bathroom and king size bed . Our balcony gave us an excellent view of the outside including the ocean even though it was a partial view. Nice bar overlooking the beach and great view of the daily sunset. However would love to have that bar open until 7pm instead of 6

Riu Tequila: Amazing vacation experience

The Hotel is great! We went as a family with kids, they are activities at night, beach was beautiful and foods are tasty! Lots of choices! The buffet is always fresh with updates! Workers are friendly! We will be back for sure!

Riu Negril: Good Resort

RIU Negril is very good Resort.. But property needs Renovations specifically Bath and Toilet. Food is Excellent. Costumers Service excellent. Specialty restaurants not very good menu. Reservations need to do as soon as u arrived. BEACH 🏝️ IS FANTASTIC. You do get tired of eating same Food for a week even though the variety of Dishes plenty. No Room service

Riu Palace Peninsula: Great place.

Good food and rooms. The resort is clean and lots of staff working all day for the upkeep. We took the city bus to Mercado 28 and down to CoCo Bongo. With taking the bus for sure. Cheap and not a far ride. The area is very safe for walking as well.

Riu Latino: Beautiful resort

The room was Very clean but wished they bleached sheets and had better pillows. Food done very well. Everything very clean. Servers pleasent and work hard. The shows were good. The pools clean. The spa was nice but they didn't tell us about the hot tubs and steam room. We had to find the hotel schedule ourselves. They were attentive to my husband's birthday also.

Riu Guanacaste: Amazing resort

Front desk staff some are very ruth and that need to be improved because it represents hotel itself. Beautiful pool and landscape are very beautiful. Bar tenders very good and fast. No good seafood and if you are seafood lover don't go there. Over all Riu Hotel are very good depending where you stay.

Riu Palace Antillas: Great Fun

We had a great time. Rooms and resort were very clean. Staff was very helpful and accommodating. The only negative was the food. We at one if the specialty restaurants and the food wS cold when it arrived. The buffet was good but often had repeat items.

Riu Santa Fe: Amazing view, noisy at times

My view was spectacular. The rooms are big and cleaned daily . Some restaurants were great, breakfast buffet had lots of fresh food choices, fresh omelets, smoothies n juices, etc. The restaurant serving steak n salmon entrees was well received by our group. Some of their many buffets were mediocre unfortunately. The waitress and bar service was great too. We enjoyed the various theme parties, although four is a bit much.

Riu Guanacaste: Average family resort.

I had higher expectations. Before booking our trip I've read lots of the reviews and they were mostly positive. Most of the reviewers mentioned the high food level. It turned out to be very average food quality, average service at the main restaurant. Sometimes they run out of bakery and didn't refill it ( there was still 1h before end of the dinner). Servers were never coming up to us suggesting wine for dinner or coffee for breakfast. My husband did everything himself as the coffee pots w [... read more]ere accessible. Also we didn't like the room key situation. It's an old style variation with a key on a Keychain with a room number written on it (this was inconvenient , not safe and cheap). Why not having a card like all other resorts have?! Next this which irritated was that you can't change your beach towels. It was a rainy season and our towels got wet while we were covering kids from rain. I came up to the towel booth to take dry towels and was refused. So you can get new towels only once a day. Also, there are 5 elevators (if I'm not mistaken), but only 2 operate. That caused line ups. Other than that the hotel was fine. Our room was cleaned daily, receptionists are helpful and nice. I really loved landscaping. Gardeners did great job taking care of all of the greenery. Neon party on Fridays was a hit, I loved that. Had no chance to attend any night shows because my little one was going to bed at that time. Beach was OK, but don't expect any turquoise waters and white sand, no. Its Was dark Grey sand (due to volcanic origin) and no palms. Lots of locals selling souvenirs, but they were not bothering a lot. The ocean was calm and welcoming. I will definitely return to Costa Rica to explore the country, but to this hotel. It was so so.

Riu Tequila: Meh!

All-in-all an okay resort, good food, service was always good, if not a bit flat. I didn't find any of the staff to be overly friendly, and were very curt, other than Rafael that lead the Spanish lessons, he was great. The white party was a lot of fun. I honestly wouldn't return because of the many negatives I experienced. I may have enjoyed the resort more if I had gotten a full night's sleep and not been mortified by a thoughtless act.The worst thing for me was the disco where I was slipped so [... read more]mething in my drink. When I told someone at the front desk, they radioed over to the club and the whole thing was broadcast throughout the lobby area, I was mortified and felt afraid for retaliation for telling staff, I felt like I was being shamed. If you do go to the disco, watch your drink like-a- hawk. Further, we had a room on a second floor of a bungalow and all I would hear all night would be doors slamming and people yelling. It echoed so badly that I was woken up many times throughout the night, and then the furniture moving and balcony doors slamming would begin first thing in the am. We finally had to put white noise on my phone so we could sleep through the night. Worth a note: We couldn't get a third device to work on the wifi even though it says you get up to 4 devices per code and we only had two, even after speaking with IT. There were more things I liked but the negative far outweighed the positive IMHO.