Hotel Xcaret Mexico: Expect Adventure and Authentic Culture

Just returned from a week at the Hotel Xcaret. The room was magnificent and exceeded our expectations. We had arrived 4 hours late due to flight delays (mechanical issue and de-icing). The gentlemen who checked us in saw our disheveled and tired faces and changed our room to ensure we had a single, king bed. We ended up in a fabulous corner unit with a sprawling outdoor patio and Jacuzzi. The room service, maids, turn down service were all fantastic we always had ample amounts of shampoo, condit [... read more]ioner, stocked fridge, clean, pressed sheets and snack tray full. The food at the beach restaurant was by far the best. We were only able to get into one a la carte restaurant due to everything being booked and it was late at night (9:30) and to be honest, the rib steak at the beach restaurant was far better as it's cooked on a wood fire grill and served with a herb butter. I liked that the condiments were in little bottles and there were no disposable plastic cups like you see in many resorts that end up littering the ocean. The lagoons were really nice until about Saturday when a storm came in overnight and brought with it strange brown plants that covered the lagoons. The staff did their best to rake it out but I imagine if someone arrived and saw that all week it would be a deterrent to swim and would take away from the view. The beach was red flag all week but at least the lagoons were always calm. The kayaking around the site is fun. It's easy to get lost wandering around the resort. The staff are all very friendly and very personable. You will not be harassed by vendors at this resort - we have been to many where this is the case and it takes away from a relaxing vacation. We have previously visited the Xcaret Park about a decade ago and much has changed. We visited the Xcaret Park twice, the Xenses park and did the Xichen pyramids (long commute but worth it). The Xcaret park cannot be done in 1 day there is just too much to do and see. On the 2nd trip to Xcaret Park we took the little boat that goes around the complex instead of the shuttle. It was nice and we got to see a wild spider monkey on the way back. It just added to the jungle-paradise vibe. We always felt very safe and the people are honest. We didn't have time to do the Xplor site or Xel-Ha (which we did on a previous trip) so we are definitely going to come back but with the kids next time. Speaking of kids, they have their own section and we checked it out and it was fabulous.

Las Brisas Huatulco: Great family vacation

We were pleasantly surprised by the hotel. The grounds were very well kept, beaches are very nice and child friendly, my kids loved the pool and entertainment. Overall, we loved the location, beaches and the resort. We plan to be back next year.

Iberostar Selection Paraiso Lindo: Top notch resort

Amazing resort, with top quality food Its very big and spread out though, so be prepared to walk a lot (or take the golf carts) Excellent gym facility also - we loved to start our day off with a spin class

Royalton Riviera Cancun Resort and Spa: Royalton Riviera Cancun Resort

When we got there and when we went to come back to the airport, our luggage was left in a common area, the front lobby. This I didn't like as anyone could put something into it. Sure enough, when we got home and unpacking our luggage, I found a big jar of almond cream and honey in the front zippered pocket, which was not ours. As ours was not the only red coloured suitcase, someone obviously had mistaken it for theirs and stuck their moisturizer into it. This could have been a lot worse if it  [... read more]had been something illegal for which we would have been blamed. Obviously not supportive of this practice, and therefore would not recommend this spot to anyone d/t lack of security of luggage.

Grand Oasis Palm: Great Family Resort

We travelled with 8 adults and 3 kids ranging from 2-5 years old and there was something for everyone. The grounds were gorgeous and the property is oceanfront. Rooms were clean and not musty smelling.

Selection Riviera Cancun: Absolutely worth 5 stars!!

We stayed at the Azul Sensatori Cancun for 7 days at the beginning of February. We had such a great time. It's a family resort but we requested a room closer to the adult side and that was what we recieved. We had an oceanview with jacuzzi on the top floor and the view was breathtaking. The room itself was very spacious and clean. The resort is on the smaller side so everything is a quick walk away. The pools are all right outside your room no matter where you stay. The beach is also right [... read more] there and the only negative I can say is that there was alot of seaweed, however the resort can't help that and there were constantly staff cleaning it up. The beach itself is beautiful! Lots of Bali beds and chairs, first come first serve, but not hard to get one. By the pool as well, you do have to play the 'towel game' but you are not allowed to put out towels before 7:00am so it wasn't too bad. The food was the best we have ever had. Absolutely worth 5 stars...and I would rate higher if I could. The room service menu was fantastic and absolutely delicious. The breakfast, gourmet burger lunch, wood oven pizza place, beach bbq and every restaurant were top notch!! We have never experienced anything like this at an all inclusive before. The food was fantastic!! We were not as impressed with the buffet...it was ok but didn't have much variety, just a typical buffet however there was no need ever to eat there! You didn't need reservations at any of the restaurants and we almost always got seated immediately. So happy with absolutely everything and hope to back someday!

Fiesta Americana Cozumel: More than I expected

The resort was amazing. The people were extremely friendly, the food was great-didn’t matter which restaurant you went to. The fish tacos were the best and they really tried to change things up at the buffet. I also loved that you didn’t have to make reservations at the a la carte restaurants. The snorkelling was out of this world. I felt like I was in a fish tank. So many fish of different shapes, sizes and colours. I would recommend this resort to anyone.

Golden Parnassus Resort & Spa: Amazing vacation!

Just returned from the Golden Parnassus on Saturday. The resort is lovely. Everything within a few minute walk. The food was very good. The Old Barn restaurant was by far our favourite. We ate there 3 times with the charming Fernando as our waiter. Had fun at the Dolphin Bar. Jesus was a lot of fun. Our room was a delux ocean view. Well worth the few extra dollars. Amazing view of the ocean from the 4th floor. We celebrated my husbands birthday and our anniversary in the same week. Management le [... read more]ft us the most wonderful piece of cake and a bottle of bubbly and chocolate for our anniversary. Was very much appreciated 💖💖. There are not too many resorts we would go back to but this is definitely one of them. Room was kept spotless by maid. No issues at all. Tiki bar is the place to go in the evening. Did not see any of the shows so cannot comment on this. Thank you Golden Parnassus for a wonderful vacation!

Iberostar Waves Paraiso Beach: Iberostar Paraiso Beach

We love Iberostar Paraiso Beach. This was our fourth trip to the complex; three to paraiso beach and one to paraiso del mar. We have always been pleased, hence our four visits. We were not impressed by Sunwing airlines. The seats were too tightly packed and they ran out of food on the way down. Ground crew taking us to our hotel were very efficient.

Barcelo Maya Caribe: Very Good Beach!!

The grounds were kept very clean. The variety of food was great as you had 4 different Barcelo hotel areas to choose from. The beach area was very large to walk, no worries with towels or lounge chairs. The room well, less désirable. Good guest services to help out!!

NYX Hotel Cancun: Intimate and good value in Cancùn

Our stay at the Nyx is a preview for a further holiday in April. So we were looking for a good value, no frill and easily accessible hotel. That is exactly what we got at the Nyx. Beside on or two people, the service was excellent. Gabriella and Jimmy at the beach or Alvea at the front desk for example. Be aware that some people barely speak English. But the will to help you is there anyway. The food is good most of the time. The squids are to die for. We read good things about the Chianti. Wel [... read more]l, no luck for us the service at the table was junior to say the least and the food better at the main restaurant. We did not use the second night we were entitled. Cancun beach is beautiful, the sea was agitated but we had fun with that. Be careful if there is a red flag, we saw a woman rescued. It was professional rescue, it is reassuring. There was not that much seaweed. The pool is not that big but clean and sufficient. Enough animation for people who want day fun but no real partying at night. Who cares, you're in Cancun. Go to Coco Bongo or other places if you feel that need. Be aware that rooms on the lagoon side are noisy, in the morning specially. You might want to invest a little more to be on the ocean side. We begun at 102 and changed at 551 where we had an amazing view. All in all, a very good stay. Final words for Haley Ellerbeck from Tripcentral.ca who was a sweetheart right from the start.

Grand Sunset Princess: Awesome spot

I would recommend this resort to friends and family. I would also return myself. The location was quiet enough to relax but close enough to the local towns and amenities. The excursions were the highlight of the trip!

Occidental at Xcaret Destination: Absolutely amazing

We had a terrific time the grounds were very well maintained, our rooms were gorgeous and the staff went over and beyond to serve us well The food was awesome so many to choose from and of course the entertainment was super cool to watch we will definately go back thanks for great vacation Oh Transat was also awesome their service at airport and on plane was tremendous thanks again

Iberostar Selection Paraiso Maya Suites: Iberostar Paraiso Maya

A very beautiful, spacious resort shared with 3 other sister hotels. The grounds are lush green and well taken cared by the staff, so many pools to be enjoyed by all ages including a wave pool for the kids.Our bedroom was amazing, the sheer size and we had a shower and tub in our bathroom. The little fridge was restocked daily with bottled water, pop and beer. There is 6 hotel blocks with rooms and each block had its own concierge desk to help visitors with issues. The hotels let guests share t [... read more]heir restaurants, so many choices and the food and service was excellent.There is a good variety of entertainment at the theatre every evening and different activities during the day at the pools and beach.If walking is too tiring for the kids or elderly one can ask the concierge desk to call for a golf cart ride to your destination ljke the shopping center...

Las Brisas Huatulco: Nice resort

it was a nice resort, lots of stairs so not really handicapped friendly. We were able to upgrade when we arrived as our original room had a fair amount of ants. We enjoyed our stay in the upgraded room. Close proximity to little towns and went to some meals off the resort which were great tasting and good prices

Hard Rock Hotel Riviera Maya: I won’t go back to the Hard Rock resort

Unfortunately there were quite a few negatives to my 2nd visit to this resort. The first time I loved it and would highly recommend it but when we went back this year we found that they implemented a bunch of changes that took away a lot of the things I liked about it. Last time we didn’t need reservations for the restaurants. This time they had restaurants closed and the others said we would only get in if someone canceled or didn’t show up even though the resort was only half full. The poo [... read more]l used to be heated but now it’s not. Annie at the reception desk was condescending, rude and unhelpful. Don’t expect to get any requests you make at time of booking. The temperature in our room never got higher than 18.5 Celsius and when we mentioned it to the staff, someone came and just set the temperature setting to the max of 32 degrees but even with that, it didn’t go past 18.5. They also got rid of the antipasto bar in the Italien restaurant. Although there were negatives, I have to give a shout out to: Gabby in the breakfast buffet, Betty the server by the pool and Alejandro the server in the Mexican & Italien restaurants. Their service was top notch and I couldn’t ask for better. It’s unfortunate that management seems to have put customer service as a lower priority than cutting costs. If you asked me last year I would have said I planned on going to this resort every year but it looks like I now have to find a new resort.

Riu Flamingos: Great resort

I loved this resort . I have stayed there several times. I like the fact that it is an easy walk to the beach . There is lots of shade and beach chairs . The staff are amazing. The Italian restaurant was not as good this time... salad bar was empty, chicken was burnt, not as good a selection ..., but the Japanese restaurant was wonderful. We had a great time!

Grand Sunset Princess: Something for everyone!

Beautiful, big resort with lots to offer! We enjoyed the great nightly entertainment, the option to either enjoy the pool games or sit at the quiet pool. Rooms were very nice and clean, serviced daily. Buffets had good food although cold at times. Good service throughout the hotel. Beach was not as nice as expected. It was a bit crowded and the water was rough with a rocky bottom - not ideal but we still enjoyed our time there. It was fun to see the monkies by the bridge.

Krystal Puerto Vallarta: Great times

My husband and I had a great vacation at Krystal resort in Puerto Vallarta. We were greeted first off with s smile and helped to our room after check in. Clean modern room and amazing view of the ocean. Resort not too big with lots of old Mexico charm. Very welcoming. Food tasty however not a huge variety. Best bar service at the beach bar.

Barcelo Maya Grand Resort: Something for everyone!

Visited Feb 3-10 with family of 4 - with 17 and 19 year olds. Large resort but well laid out (5 resorts in total). Close to beach/pool and restaurants. Pools were nice with swim up bars and fountains. Beach was beautiful with snorkelling available - 1 hour free. Saw many fish and turtles. Many other water sports available as well. Grounds were beautiful and very clean resorts. Buffet restaurants were good - lots of selection. You had a choice of going to 3 a la cartes - they were pretty go [... read more]od - disappointed in the Japanese because we did not get to sit at the chef table. Service was very good all around - the pool bars were a bit slow. They had activities every day if you wanted to join in - aqua fitness, volley ball, water polo, tequila tasting, zumba dancing. Front desk was good - easy to check in and very accommodating. The rooms were clean and the beds were very comfortable. There was a resort mall in between the resorts but it was pricey. There was a bowling alley, arcade room, merry go round carousel and skating pad - all fee for service which was disappointing. There were many water parks for kids which were amazing as well as an 18 hole mini putt course. This location was about an hour from the airport and the transportation took a bit long to organize from the airport. Going back to the airport was no issue. All in all - a very nice spot, beautiful beach, good food and good service. The only regret was wifi was only available at certain times and in 2 locations - either the mall or one of the lobby bars and reception was not that great. Of course you could pay a fee and then I'm sure reception was just fine. But it is vacation time but sometimes business needs to be attended to. I would recommend this to others.